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Why am I getting an error message trying to access paying Xfinity?

I am getting an error message when I'm trying to pay my Xfinity bill in my account (for at least 2 months now). I have to switch to Chrome to be able to complete this tra… (read more)

I am getting an error message when I'm trying to pay my Xfinity bill in my account (for at least 2 months now). I have to switch to Chrome to be able to complete this transaction. I don't have an issue with any other sites.

Solved 1 36

Firefox doesn't display ufc.com while other browsers do

Since a recent update, whenever I try to go to ufc.om, Firefox shows me the error in the attached image. It used to display ufc.com without issues before the update [ don… (read more)

Since a recent update, whenever I try to go to ufc.om, Firefox shows me the error in the attached image. It used to display ufc.com without issues before the update [ don't remember which update ].

Other browsers [ Chrome and Edge ] display ufc.com without issues.

Solved Archived 4 54

Location wrong for about 2 weeks

This is only an issue in Firefox, so it's not an issue with my ISP or anything. Chrome shows my location correctly. Around 2 weeks ago after an update to firefox, it's ju… (read more)

This is only an issue in Firefox, so it's not an issue with my ISP or anything. Chrome shows my location correctly. Around 2 weeks ago after an update to firefox, it's just been constantly showing my location as Dublin. I'm in the UK. Certain sites show it correctly, some don't. Google doesn't show it right.

Several sites i check show it in the UK correctly, but google and a couple others show as in Dublin. I only run a limited number of extensions, Ublock surfshark, and bitwarden. If I put a uk location on surfshark, then google is right, but turning it off and then it is back to ireland.

Solved 3 81

ATT/Yahoo email

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign i… (read more)

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign in I receive the error message "It's not you, It's us" try again. It is my belief that att is trying to coerce me to change browsers so they can spy on me

Solved Archived 1 312

problem with aa.com site, but only when using firefox

A few weeks I started having trouble accessing the aa.com website. I would get this message: Access Denied You don't have permission to access "http://www.aa.com/" on th… (read more)

A few weeks I started having trouble accessing the aa.com website. I would get this message:

Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.8b0ec617.1769870573.b9fa42c

https://errors.edgesuite.net/18.8b0ec617.1769870573.b9fa42c

I can access without issue on Edge and Chrome, but they aren't my preferred browsers. And if I use google to directly go to a specific page within the site, such a the technical support page, I can access that, and log in from there.

I tried all of the typical trouble shooting steps, like clearing cache and cookies. None of that helped.

Then today I decided to pull out my laptop and see if I could access aa.com from there. I could, with no issues.

So, this is somehow related to Firefox, but deeper than just the browser itself. But I'm at a loss as what to check next to correct this isue.

Not sure if it's related, but the automated guesses this page makes about my browser and operating system stated that I'm on Windows 10. This computer uses Windows 11, and it came installed with Windows 11.

Solved 1 54

Most Google tools are unusable because the content appears completely black.

Hello, For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not). As soon as a document (usually an editable o… (read more)

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

Solved Archived 4 2534

CSS image issue on some images after v150

Hello team, I have an issue on some websites where certain images are being stretched out (whether smaller or larger) after Firefox v150. This didn't happen before that. … (read more)

Hello team, I have an issue on some websites where certain images are being stretched out (whether smaller or larger) after Firefox v150.

This didn't happen before that. And, it doesn't happen in Edge nor in Vivaldi. I have no idea what changed.

Can you please resolve that? I was disappointed that v150.0.1 did not resolve it today.

You can see the logo top left here: https://earthgirl.host/

See the super speed eBook on the right sidebar: https://tribulant.com/blog/wordpress/replace-wordpress-cron-with-real-cron-for-site-speed/

Hopefully a resolution can be found quickly. Thank you.

Solved 2 45

Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (read more)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

Solved Archived 13 229

Google has added some AI 'ads' to their title page? How do I remove it, block it?

Google has added some AI 'ads' to their title page? This just appeared a day or so ago on my system. How did I remove it, block it? Attached is an image of what I am a… (read more)

Google has added some AI 'ads' to their title page? This just appeared a day or so ago on my system. How did I remove it, block it? Attached is an image of what I am asking about. What is interesting is in Chrome I can explicitly turn this junk off. But when using the Google search title page with Firefox, there appears to absolutely no way to disable it... very nasty way of forcing you to use Chrome?

Moderator note: Edited per OP's request.

Solved 7 18

raindrop.io Broken on Firefox 140

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specif… (read more)

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

Solved Archived 5 83

When I search for Google images on Firefox, the "See more" button appears.

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge … (read more)

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge and Google Chrome load it, so it's not an issue. Is this a Firefox feature? It's a hassle to disable the extension just to read the rest. Could you please give me some advice?

Solved Archived 3 175

"Enable Javascript" on some websites

I installed a extension called MAL-Sync and tried to authenticate with one of my accounts. When I went onto the websites Simkl, MyAnimeList and AniList, I was not able to… (read more)

I installed a extension called MAL-Sync and tried to authenticate with one of my accounts. When I went onto the websites Simkl, MyAnimeList and AniList, I was not able to access some features. For Simkl none of the 'buttons' worked, disallowing me from logging in. MyAnimeList gives a "400 Bad Request." AniList says that it requires JavaScript. I checked to see that I have java script enabled, which I do since Firefox has it enabled by default. I checked my extensions and after disabling the only one that said disabled java script it still doesn't work. What do I do?

Solved Archived 1 155

Problem viewing images in OneDrive Photo

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get i… (read more)

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

Solved Archived 6 370

can't log into discord or use link to discord channel

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/star… (read more)

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/starrupture) Yet I can log in and join a channel tho it with same link in Edge

Solved Archived 3 81

Firefox getting slow on heavy pages (works fine in Chrome)

Hi everyone, I run a construction estimating website where we share project-based cost estimates and detailed breakdown for contractors, architects I’ve noticed a weird i… (read more)

Hi everyone,

I run a construction estimating website where we share project-based cost estimates and detailed breakdown for contractors, architects

I’ve noticed a weird issue in Firefox lately.

Some of the heavier pages (especially ones with large tables, detailed breakdowns, and embedded content) start getting really slow or sometimes even become unresponsive in Firefox. The same pages load completely fine and smooth in Chrome, so I’m trying to understand what Firefox might be struggling with specifically.

I already tried the basic stuff like clearing cache, testing in private mode, and disabling extensions, but the issue still keeps coming back.

It seems more noticeable on pages with a lot of structured data and embedded elements, so I’m wondering if it could be a rendering, memory, or layout issue on Firefox’s side.

Has anyone dealt with similar performance issues on Firefox with data-heavy or content-heavy web pages?

What should I look into next: layout structure, CSS rendering, JS execution, or something Firefox-specific I might be missing?

Any guidance or debugging tips would be really appreciated!!

Locked 1

Issues after last tow updates.

did a previous update and could not access one of my sites that I visit (rzrfourms.net) it will load home page but not let me do anything. Can access with chrome.Also did… (read more)

did a previous update and could not access one of my sites that I visit (rzrfourms.net) it will load home page but not let me do anything. Can access with chrome.Also did another update today and now can not bring up Facebook marketplace, just sites there not loading. Same problem on desktop and two laptops.

Solved 4 110