Showing questions tagged:

CANNOT log into my Facebook account since Firefox launched your VPN.

I CANNOT log into my Facebook account since Firefox launched your VPN. I didn't sign UP for the VPN but I'm troubleshooting and the VPN launch happened at the same time I… (read more)

I CANNOT log into my Facebook account since Firefox launched your VPN. I didn't sign UP for the VPN but I'm troubleshooting and the VPN launch happened at the same time I was denied access to Facebook. Can you FIX this problem????? It is infuriating!!!! I can SEE the page and friends can SEE the page which means it hasn't be LOCKED or deleted. I just can't access my own page - not with my phone # or email. I just get a 2-step authentication notice EVERY TIME I try to login and when I do try to log in, I get the "technical issue" notice. My page - https://www.facebook.com/SueCastner

I have been working on this since SUNDAY and I am the Press/Media liaison for a number of organizations. This SNAFU is going to get me fired if I can't get back on social media! There's GOT to be someone in your organization who can connect me with an actual human being to FIX THIS!!! PLEASE

Locked 3 40

Youtube

Can you please help me with YouTube it stopped working even Instagram and TikTok stopped please help me fix it thank you.

Locked Archived 1 251

We did not ask for AI in the browser

I know you can block it and opt out of the AI options in Firefox, but just wanted to voice my opinion. We did not ask for it, nor do we want or need it. The bubble's gonn… (read more)

I know you can block it and opt out of the AI options in Firefox, but just wanted to voice my opinion.

We did not ask for it, nor do we want or need it. The bubble's gonna pop soon and then we are stuck with these AI artifacts.

By default the AI options should be blocked/off/opt out. If we want to use it, we'll opt in ourselves.

Locked Archived 1 230

how do i submit a bug report for firefox?

Firefox comes up in a large window, covering most of my screen. I can resize the browser window just fine, as expected. However when I close the program, then open it lat… (read more)

Firefox comes up in a large window, covering most of my screen. I can resize the browser window just fine, as expected. However when I close the program, then open it later, the browser window is not the size and position it was in when I stopped the program last, it comes up with a large window again.

Solved Archived 2 141

internest access refused

I have a new xfinity account with XB7 gateway. All of my devices are connected and operational. Attempts to use Fire Fox and most other browsers to access the internet a… (read more)

I have a new xfinity account with XB7 gateway. All of my devices are connected and operational. Attempts to use Fire Fox and most other browsers to access the internet are blocked with the following notification: "Your connection isn't private. Attackers may be trying to steal your information from www.firefox.com (for example passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID. This same message shows up with attempts to open browsers from bing, google, etc. However Wikipedia opens with no error notification.

Locked 1 50

forcing me to leave Firefox

do you want to lose your original people cause that is what you have done you have lost me i am able to try and keep tthe original profile but for how long with … (read more)

do you want to lose your original people cause that is what you have done you have lost me i am able to try and keep tthe original profile but for how long with the new foi irefox i have lost all my password my extentions book marks and al ihave put there it is horrible and i am sure i am not he only one complaining about it I HATE THE NEWEST VERSION

Locked 1 40

Internet Access

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me of… (read more)

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me off from regular internet access as if I was not logged in.

Locked Archived 1 313

Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs,… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Locked Archived 3 453

The Demise of Firefox

I've been a user of Firefox since day one, now to me the browser is utter garbage, always fighting to do something that was so simple in the early days of Firefox. Wheres… (read more)

I've been a user of Firefox since day one, now to me the browser is utter garbage, always fighting to do something that was so simple in the early days of Firefox. Wheres that bring the internet back simple browser gone ???

Every update breaks something its like you have a bunch of kids sitting in a play pen hoping the next release will be wow waw great brill but no its turned to garbage, utter garbage, did you sell out to another company or something ??

I was hoping to be saved from Chrome but you just cant beat an old dog forever.

RIP Firefox Im done with it !!!!!

I actually signed up for an account for this, thats how strongly i feel ive been let down.

Locked Archived 2 262

Waterfox

Hi there, I recently received notice of being a part of the one billionth data breach and I am officially sick of it. I love and use firefox and beta, but I know my priva… (read more)

Hi there,

I recently received notice of being a part of the one billionth data breach and I am officially sick of it. I love and use firefox and beta, but I know my privacy is not that protected. I was looking through reviews and found Waterfox which is supposed to be built on the firefox platform, but has better privacy protections. I downloaded it and all seemed right. I imported from Firefox. Then I tried to download it to my iphone and the only thing that came up was "Water Fox". I downloaded it and couldn't even get through opening it without crazy ads and it looking like some game app. It wanted my saved data from firefox to import. But, no way. Either this was pretending to be WaterFox and a scam, or WaterFox IS a scam. So, I'm hoping maybe someone here would know and would also know if I just made a huge mistake by installing this. If it were just an app pretending to be WaterFox, why wasn't there an actual waterfox app? That was the only one even close. And, the reviews said that WaterFox was students working with Firefox or something like that, but couldn't find anything about them in Firefox forums. Any info would be greatly appreciated. And, if I did just make a huge mistake, is there a way to fix it? I didn't sign in with the squirrely iphone app, but I did with the desktop. Eeeep.

Solved Archived 2 570