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non functional Firefox Browser(one laptop only)

System: Windows 10 32-bit laptop Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but… (read more)

System: Windows 10 32-bit laptop

Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but no matter what is selected, the selection does not highlight, menu hides normally but no action is taken by the browser

If I manually type in the url it sits there. no spinning cursor, nothing.

Browser does NOT crash... It simply sits there doing nothing. All other browsers work fine.

What I have done Restart the laptop Double check Firewall permissions Ran a scan before and after installation (0 threats found) Logged in as administrator as well as user account Ran performance monitor nothing alarming noted Uninstall and Reinstall. (Problem still exists)

Asked by kyle.rondeau 2 years ago

Answered by kyle.rondeau 2 years ago

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How to hide the address/URL bar again ?

Hello all, I run a bunch of web applets locally on my computer for personal use only (http://localhost/...), and until recently I could successfully launch FF using windo… (read more)

Hello all,

I run a bunch of web applets locally on my computer for personal use only (http://localhost/...), and until recently I could successfully launch FF using window.open(...) with the new window NOT showing the address bar (because it takes space and looks ugly within the applet, so I want to avoid it at all cost).

I believe this changed with FF 76 (I now run v. 76.0.1 64-bit on a Windows10 based computer), anyway at this point it seems impossible to NOT have the address bar show up in a FF window. :-/

To be clear : I have searched for a solution in this forum and elsewhere, found the solution to another new problem with FF ("megabar"), also seen the trick to hide the url in the address bar - but this is not what I'm looking for : I just want to *get rid of the address bar*, period.

Thanxx in advance for any help with this issue (surprised noone else seems to complain about this). :)

Asked by cfdhacker 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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When will Firefox add a default chromecast on Firefox desktop?

Hello, It's been a while since the release date of chromecast on browsers.. Today, year 2020, all the chromium based browsers add chromecast (Edge, brave, chrome, etc..).… (read more)

Hello,

It's been a while since the release date of chromecast on browsers.. Today, year 2020, all the chromium based browsers add chromecast (Edge, brave, chrome, etc..). My favorite browser is firefox, and i am forced to use a chromium based browser to cast to my androidTV's. Sometimes i think to leave this browser and use a chromium based all the time.

I searched and installed chromecast extension to firefox and nothing works to me, and they are not user frindly as chromecast extension on chrome.

Can you tell me if you even think in add a chromecast extension in firefox by default?

Thanks,

Fabio BISPO

Asked by Fabio Bispo 2 years ago

Answered by the-edmeister 2 years ago

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from past week or so I am getting this "Did Not Connect: Potential Security Issue" on well known sites

Some of well known sites such as "drive.google.com" & "mail.yahoo.com" is resulting in "Did Not Connect: Potential Security Issue page" in Firefox. They are opening j… (read more)

Some of well known sites such as "drive.google.com" & "mail.yahoo.com" is resulting in "Did Not Connect: Potential Security Issue page" in Firefox. They are opening just fine in other browsers.

This issue has cropped up since past week in Firefox. Not sure what is the root cause behind the problem. I have tried re-installing Firefox, but still no change.

I have checked the certificates of those sites, and they are seems to be in order. I mean other browsers are able to open without issue, then why Firefox is not opening them for me?

Please let me know if this issue can be fixed in Firefox.

Asked by Sujit 2 years ago

Answered by FredMcD 2 years ago

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Downloading and Opening docx Firefox appends doc onto file

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. Whe… (read more)

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. When we choose a file on the portal site (internal site), we go through the interview and are presented with a link to "download" the assembled file. When you click that link, a pop-up appears showing the file name as abc.docx but then says it is a Word 97 - 2003 document, even though it is not. The original template is not. If I choose to open the file, it ends up opening and showing as abc.docx.doc If I save the file, instead of opening it, it saves as abc.docx.

If we run this same process in IE/Edge, the file opens as abc.docx as it should. I have uninstalled Firefox and reinstalled. Is there anything that could be causing this? I've tried a bunch of troubleshooting steps and nothing seems to change this outcome.

Thank you.

Asked by misscrf 2 years ago

Answered by cor-el 2 years ago

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is there any way to hide the status bar (or pop-up) at the bottom left?

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an im… (read more)

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an image to show what I want to remove. Thanks in advance!

Asked by hyeseung97 2 years ago

Answered by cor-el 2 years ago

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Mozilla FTP Access via FileZilla is not working...

with the planed removal of FTP support from Firefox I am at my wits END... I cannot seem to get FileZilla to connect to ftp.mozilla.org what connection type should I sele… (read more)

with the planed removal of FTP support from Firefox I am at my wits END... I cannot seem to get FileZilla to connect to ftp.mozilla.org what connection type should I select and WHAT port number am I suppose to be using? anonymous login is fine right?

Asked by Melchior (aka Joseph) 2 years ago

Answered by cor-el 2 years ago

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Does anyone ever read feedback submitted through the Help menu?

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it. You do… (read more)

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it.

You don't even get a "sent" confirmation - all I get is a page saying something like "Your feedback will be used to improve Firefox", which doesn't confirm the feedback was sent!

I actually sent feedback about this last year, saying that the "sent" message should be clearer. But who knows if anyone saw it! LOL

Asked by MartyJames 2 years ago

Answered by McCoy 2 years ago

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I uninstalled the Adobe Acrobat official extension. how can I reinstall it?

the Adobe Acrobat extension stopped working. So I uninstalled it thinking I could find it on the list of add-ons and then reinstall it. However, apparently that's not the… (read more)

the Adobe Acrobat extension stopped working. So I uninstalled it thinking I could find it on the list of add-ons and then reinstall it. However, apparently that's not the way this works. So I tried installing an upgraded version of Adobe Acrobat Pro DC, but the extension was not reinstalled in the process. I talked to the Adobe Acrobat help folks and they said that I have to uninstall and reinstall Firefox. I'm very worried about this because I have so many specific settings set up in Firefox and I don't want to lose any of those. Is there another workaround?

Asked by cgreek 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox won't open my homepage on startup

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred. … (read more)

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred.

Asked by sraxter 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Hide Firefox's toolbar in full screen Mac OS

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide th… (read more)

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide the Firefox address bar. I've researched a bit and found some suggestions about settings in about:config pertaining to full screen access, and I've exhausted all of those suggestions. Is this a known issue on Mac with Firefox?

Asked by schoolboi1980 2 years ago

Answered by cor-el 2 years ago

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cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (read more)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Asked by jedasa 2 years ago

Answered by FredMcD 2 years ago

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Can't drag URL from address bar to desktop

It has become impossible to drag the URL from the address bar to the desktop. Specifically, the action described in this article https://support.mozilla.org/en-US/kb/crea… (read more)

It has become impossible to drag the URL from the address bar to the desktop.

Specifically, the action described in this article https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website DOES NOT WORK.

FF 78.0.2 Mac OS 10.14.2

Asked by JA 2 years ago

Answered by FredMcD 2 years ago

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Firefox is not opening correctly

Hi today I opened my linux installation and Firefox is only getting a window with the text: <toolbarbutton id="UITourTooltipClose" class="close-icon" <… (read more)

Hi today I opened my linux installation and Firefox is only getting a window with the text:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

I tried to run from the console with the --MOZ_LOG_FILE flag and the generated file has absolutely no text in it.

Some information about my system: kernel: Linux localhost.localdomain 5.7.7-1-default #1 SMP Wed Jul 1 19:03:27 UTC 2020 (cba119b) x86_64 x86_64 x86_64 GNU/Linux

OS: openSUSE 20200715

DE: KDE 5.72.0 / Plasma 5.19.3

Version: 78.0.2-1.1 (according to zypper info MozillaFirefox command)

Asked by Gresthol 2 years ago

Answered by FredMcD 2 years ago

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No VPN icon shown in Firefox although I signed in.

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thin… (read more)

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thing? I went to SETTINGS and it looks like it is turned on but there should be a HELP topic for this damn thing without drilling down for over 2,000 help topics! If I cannot know 100% that it is ON and working... then I'll get my money back. I don't have TIME to fool around with BULLSHIT! Be clear. Be comprehensive. Be succinct!

Asked by dklidia 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago