Firefox Support Forum

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an image to show what I want to remove. Thanks in advance!

with the planed removal of FTP support from Firefox I am at my wits END... I cannot seem to get FileZilla to connect to ftp.mozilla.org what connection type should I select and WHAT port number am I suppose to be using? anonymous login is fine right?

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it.

You don't even get a "sent" confirmation - all I get is a page saying something like "Your feedback will be used to improve Firefox", which doesn't confirm the feedback was sent!

I actually sent feedback about this last year, saying that the "sent" message should be clearer. But who knows if anyone saw it! LOL

Dear Firefox Team, Just now, when I opened a new tab, there was a survey that asked a few question and for answering that, they offered a iPphone Pro. I know it is absurd, but i would like to know if FF carries our surveys in other countries.

Please advice

Thank you in anticipation.

How can I correct this? It used to default to the Google search bar, but no longer does & all I have done is update Firefox so something in that update did it?

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu on this support page. Missing y's, z's, and x is replaced by quotation marks (ie Firefo" Snc).

I have seen this sporadically on a couple of macs that I own. Text seems okay in Safari.

Thank you for your help!

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I see about that?

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in, I've been struggling to find the button that allows me to add new email addresses. I've searched the support article for Monitor for this information, but to no avail: https://support.mozilla.org/en-US/kb/firefox-monitor. So I was wondering if you could point me in the right direction?

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

I have signed into my Mozilla help account but the only place I can see a link to "post a new question" is on the Firefox browser section where I am now. How do i post a question to the Thunderbird community..only see other posts there -not a post a new question option. Feel pretty stupid at not being able to find this.

I am trying to minimize Firefox, but the minimize icon in the upper right-hand corner is missing. I am still able to close Firefox using the 'X' in the upper right corner of the window, but I am unable to minimize or restore. All other applications still have these icons available.

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are not firefox stops. How can this be fixed?

I have started getting alerts from Norton 360 regarding "malicious browser extension activity 4" from a website called https://tribedone.org. I have no idea what the website is (I can't reach it) but the alert is showing very often and Norton requires a shutdown each time it detects and repairs the issue. Any suggestions please? Screenshot attached.

No matter what I tried, I can not delete my browser history, nor can I delete single websites from my history. The history list works fine, all visited sites are visible and browser history is updated, but I can not delete any of the entries or the whole list. I have uninstalled and reinstalled Firefox, but the problem is still the same. I have read and write permissions on the .mozille folder, so this can not be the problem.

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eliminate my logins and passwords. Can someone help me find them? Otherwise I'm in some trouble.

Hello, I would like to know how to remove 'other bookmarks' folder from the right side of bookmark toolbar that showed up suddenly on my browser, it's right after the arrows to show more bookmarks. I can't seem to find a way to delete this.