Firefox Support Forum

Mouse scroll wheel not scrolling web page after installing Firefox version 110. I installed an older version, 98, and it worked again, but that version would not use my profile and it seemed to update itself to 110 and then scrolling was broken again. Am I alone or is everyone broken at version 110?

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load the chat.

This morning, upon opening Firefox, I noticed that I could not scroll through any pages or windows. I turned off scroll lock (or so I thought), and it began scrolling. But then, in all of my other windows, scroll lock was activated. So, I hit my scroll lock button again, and now all other windows will scroll except for Firefox. Is there a setting I need to change?

It appears as if scroll lock is reversed on Firefox vs. all other apps on my computer.

Despite have used Firefox for many years, I am still not completely clear on why there are two separate areas for cookie settings, and how everything works together. In Cookies and Site Data: I check Delete cookies and site data when Firefox is closed. In Manage Exceptions, the listed domains I choose will not be deleted, but all other domains will. Correct? In History: I uncheck Always use private browsing mode, and I check Clear History when Firefox closes. In the Clear Recent History box, I uncheck Cookies and Site Settings. Question: Will be above choices in both areas get me where I want to be, which is retaining cookies for chosen protected sites, while deleting cookies for all others whenever Firefox is closed? If this is where a lot of people want to be, why are these choices presented in such a complicated way? If relevant, under Enhanced Tracking Protection I choose Custom, and leave all the boxes checked. The sites I choose to use seem to perform well with this option. Is this Security & Privacy area in Settings in need of reworking for ease and clarity?

I recently reset my password for my Walmart account. After doing this, I logged out and attempted to log back in.

Strangely, the log in page appeared more as a "create account" page, that is to say, it asked for an email, my full name, and to create a password.

I called support while still sitting on the page, we reasoned that if I tired to "create account" with my existing email that I was using, logically, i would get an error saying that I already had an account using that email, so I continued and to my surprise--I logged in.

However, I cannot view any of my personal information, nor the items I had saved in my cart or any type of payment information.

Mind you, I had an conflict with the Feb update to Firefox and Walmart which was similar except that I can see the image of a cart on the cart and purchase history page, at that time there were no images, but it seemed to sort itself out over a couple of hours.

As with that error, I logged into Walmart with Chrome, using the new password and am able to view all my information. I can also log into the ap with my new password, and view all my information. I simply can't log into it with Firefox and see anything, it's almost as if did create a new accoiunt, except that I can log in with the new password and view all my information in Chrome and the ap on myh phone.

To sum it up, I changed the password in Firefox, the new password works in all three cases except in Firefox I cannot view my personal information.

I do not have a screenshot of the page when I first tried to log back in with Firefox, though it was odd and somewhat unexpected.d The only way to change my password now is in Chrome, or the ap, so I cannot say if that screen would appear again or not or what would happen.

Nevertheless, I understand that Walmart.com has become a "known issue" for a lot of people. I contacted, supposedly, their IT support and was told that it would probably fix itself, more or less.

Still, I thought to post this just in case.

Thank you.

Two updates ago, I had an issue where if I used any Google web products, I had weird network problems that just didn't go away (4000ms ping spikes every 5 packets). I noticed it was only when I was using Firefox, so i tried disabling add-ons and extensions, it still happened. I opened it in safe mode, it still happened. I tried using Chrome and Edge, both did not cause issues.

I reset my Firefox completely (There was some custom CSS to put tabs on bottom, where they belong) and it was perfectly fine! No issues! Everything was great for a few days!

Then you guys updated things again... and it was back... so I reset my Firefox again, and even straight out of the box, its still causing the issue, but now only when using google products, with or without add-ons, there is no custom CSS anymore either.

I do not know why its an issue, but it is, and it is ONLY with Firefox, and I really do not want to switch to Chrome or Edge... It also persists after Google is closed, until I restart Firefox.

I am unsure of specifically why this is happening now, but it is a MAJOR problem for me

I really often need to copy/paste from a terminal opened in my browser. Because the shortcut for copying in a terminal is always Ctrl+Shift+C, it's a mess to have instead Firefox opening Inspector from devtools.

How can I disable this shortcut ?

I've tried to update some about:config settings but it doesn't seem to be helpful and old working correctives add-ons are not supported anymore.

I have working touchpad scrolling in all windows apps except for firefox.

I tried all 3 states of `ui.trackpoint_hack.enabled` and it still doesn't work. Scrolling is working running in troubleshooting mode. I ran "refresh firefox" but it still doesn't work. I made sure all synced plugins were disabled and still doesn't work.

How can I fix it?

Windows 10.

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images.

Help? I rebooted my machine and lost all my open tabs. any attempt to re-acquire them shows just the ones I have open now. It doesn't show any of the ones that were lost. Thanks Monica

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based password managers, by setting up a Primary Password. I choose to use an easy to remember 8 word long passphrase as my Primary Password. I noted down the passphrase in my diary. Due to problem while loading YouTube, I decided to restart Firefox by going to about:profiles and selecting "restart normally". This issue where Firefox starts to struggle connecting to internet is a relatively common occurrence on my Firefox install, and restarting Firefox fixes the issue. When Firefox restarted, I was prompted to enter the primary password. I confidently entered my passphrase, but it was rejected. I tried to typing to it more carefully several times. I got my diary and checked it to make sure I was entering the passphrase correctly. Following troubleshooting steps on a similar thread, I restarted firefox, no luck. I than rebooted my computer, issue persisted. I decided to restart Firefox with extensions disabled, and also in troubleshooting mode. Firefox still rejects my passphrase. I have my Firefox account synchronized with two Android phones. Will reinstalling Firefox and syncing with my Firefox account solve the problem? In a similar troubleshooting thread, renaming key4.db and logins.json is suggested. However, it has not been explained very clearly. My logins.json file was modified an hour before disaster, even though I had made no changes to any of my logins or the master password. Is my logins.json corrupted causing the issue? I will like to point out a design flaw in Firefox which might have caused the issue. I usually want to see what I am typing when I am entering an encryption password. This is to make sure that I don't mistype something. However, in Firefox Primary Password configuration window, there is not option to see what you are typing. Firefox relies on low probability of typing the wrong password twice. I don't think devs should be so worried about shoulder attacks to not even allow users option to view what they typing. My case might be that low probability situation where I made the same mistake while typing the passphrase twice.

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no sound. 3) I went to Windows settings and checked the volume mixer and tested the sound, the headphones worked. 4) I opened Edge and played a video on Youtube, the headphones work flawlessly. 5) I played a video through my media player, the headphones work flawlessly.

So my conclusion is that it is Firefox that is broken.

I closed Firefox and restarted it and tried steps 1 to 5 above, still got the same results. Firefox did not play any sound over the headphones while all the others worked flawlessly.

I restarted my computer and tried the steps again and still got the same results.

I also deleted Cookies and Site data from Firefox settings and still no luck.

Any suggestions?

Firefox Developer Edition - Developer Console is killing my productivity. It started opening in Full screen mode about a week ago and will not exit full screen. I have to F12 and exit developer console. This is a major issue because, I work with the console not docked. Docking blocks my productivity. F11 only puts it into some very weird outline mode where all I see is a rectangular grey outline on my full screen. If I click on it, it repaints the console in full screen. There is no option to drag and expand or contract. Nothing. Nada. Please help. This is my primary browser, er -was my primary browser. I'll continue to work around it until my patience is completely exhausted. Almost there now.

Sorry about the terrible markup on the screenshot. It's hard to encircle a big gray full screen empty frame. Thank you.

I am using Firefox Developer Edition Version: 110.0b5 (64-bit) on M1 Mac running Ventura 13.1.

I am building an webapp some XHR triggering in background but it is not necessary to run the application (running fine on other browsers). But on Firefox Developer Edition, It shows a error window with the message and stops loading the application.

Firefox can’t establish a connection to the server at localhost:4000.

localhost:4000 is the failing XHR request domain. I have attached the screenshot.

How to ignore the XHR failing errors just like other browsers?

The blocks where code should be displayed like on screen and on stackoverflow displayed in a weird manner : replaced with [Object object] i don't have any extensions that might cause that

When playing any youtube video in full screen, all I get is a black screen. Issue does not appear in private mode, firefox developer build or chrome. Other sites ex. go pro media plays videos in full screen without any problems

My mouse wheel does work when I try to scroll in any page. The scroll wheel works when I am scrolling though tabs but only if I am holding Shift or Ctrl. It also seems to work just fine in troubleshooting mode, but nothing else seems to work. This problem started just after Firefox updated to the newest version.

Yesterday, my scrollwheel stopped working on my mouse in Firefox. The mouse moves the cursor fine everywhere, including Firefox, but the scrollwheel only works in other browsers/programs.