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When I click on Install for Firefox update, a window says "The add-on could not be downloaded because of a connection failure".

I read the recommended articles for this problem on the Firefox website and deleted the files: Delete the following files: extensions.sqlite , extensions.sqlite-j… (read more)

I read the recommended articles for this problem on the Firefox website and deleted the files: Delete the following files: extensions.sqlite , extensions.sqlite-journal , extensions.ini , extensions.json and Restarted Firefox. That didn't work. I also turned everything in Bitdefender off and tried to install the update, but that didn't work either. The Notice says: Firefox update Important Firefox update available. Click "Install" to continue. Program firefox.exe Verified Publisher: Flash Player Necessary measures: Now click on “Continue to Installation ” and then on “Add” to complete the process. See attached screeshot When I click on Install a window comes up that says: "Allow newsoftware-update.com to install an add-on?" When I click on "Continue to Installation" the window that says "The add-on could not be downloaded because of a connection failure" appears. See attached screenshot. So far I have not been able to get past that. Please help. Thanks

Asked by Eli Dumitru 1 year ago

Answered by cor-el 1 year ago

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Can no longer use Firefox 45.9 with Mac OS10.8.5

Too many functions have been lost. I have a more up to date laptop but I'm not going to update the OS on my main desktop computer because too many other software programs… (read more)

Too many functions have been lost. I have a more up to date laptop but I'm not going to update the OS on my main desktop computer because too many other software programs would need to be updated - such as video editing and Adobe programs - which work fine as they are. Sadly my browser in future will have to be Safari or Chrome, which work fine with the current OS.

Asked by sashat 1 year ago

Last reply by sashat 1 year ago

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How to restor Bookmarks and login pasfords... from old firefox 66 mint17.3 in to new Firefox?

This is my situation: I have folder with old Firefox 66 (?) from mint 17.3 /home/sylvester/Desktop/mwad0hks.default bookmarkbackups, browser-extension-data, crashes,…… (read more)

This is my situation: I have folder with old Firefox 66 (?) from mint 17.3 /home/sylvester/Desktop/mwad0hks.default bookmarkbackups, browser-extension-data, crashes,… (containing 99 items),… I want to reach them to my new installation mint 19.3 Firefox Version 72.0.2 (32-bit) I want to know - what I need to know? in order to reach and restore old shebang in new browser (which file to open with witch program?)

Asked by sylnac 1 year ago

Answered by cor-el 1 year ago

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Where has all my add ins bookmarks/tabs and saved information gone?

duplicate of https://support.mozilla.org/en-US/questions/1278992 New update has completely ruined my browsing. Completely changed everything and removed all my saved data… (read more)

duplicate of https://support.mozilla.org/en-US/questions/1278992

New update has completely ruined my browsing. Completely changed everything and removed all my saved data, a lot of links to websites, saved passwords and everything else just gone after an update I didn’t accept or get asked for. How the hell do I get my old information back. I don’t even know if my account was through this accounts email or not. It’s really pissed me off

Asked by danhroks 1 year ago

Last reply by Scribe 1 year ago

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Firefox Windows 64-bit ESR Download Link Broken

The 64-bit Windows ESR download link is no longer working. https://mozilla.box.com/s/5uvc1hjsimtx3wvs9qdpbda47h2tix5c https://www.mozilla.org/en-US/firefox/enterprise/#d… (read more)

Asked by mbrya11 1 year ago

Answered by RobertJ 1 year ago

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Can no longer easily view pdf files in firefox

Usually when i clicked on pdf files, they would open in a new tab where i could view them. More recently, it would always ask what to do with the pdf file. Today when i … (read more)

Usually when i clicked on pdf files, they would open in a new tab where i could view them. More recently, it would always ask what to do with the pdf file. Today when i clicked on a pdf file, it asked me again, but when i clicked to open with firefox it just started to open 90+ new blank tabs, untill i forcefully shut down firefox. Up untill today i didn't change the my firefox options, but it just started changing the way it reacts with pdf files. Today i tried changing the files and aplications options to preview in firefox (i read in some firefox articles that this option was suposed to be the one i used to have), but it would still ask what to do with the file, but when i clicked to open in firefox, it would also download. I then changed to open with firefox in the options, but it would just open 90+ new blank tabs. If i tried to always ask (which i find very annoying, considering i spent +1 year without it always asking), it would also download even if i specified not to download but instead open in firefox. When all failed i tried to reset all firefox options, but thje same problems still happened, after that i updated firefox (something i did for the first time), but still the same.

Asked by 2000tjls 1 year ago

Answered by jscher2000 1 year ago

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After install I have two versions of Firefox on Windows 10, one with bookmarks, one without. What should I do?

Firefox did an automatic update and totalled my old Firefox, or so I thought. I deleted Old Firefox. I downloaded new Firefox. Old Firefox reappeared with bookmarks, b… (read more)

Firefox did an automatic update and totalled my old Firefox, or so I thought. I deleted Old Firefox. I downloaded new Firefox. Old Firefox reappeared with bookmarks, but New Firefox also appeared without bookmarks. I am completely mystified as to what I should do. Delete new Firefox and continue to use old Firefox? Or is there some way to install new Firefox and keep my old bookmarks on which I rely? I find this unfortunate migration disturbing and am wondering what went wrong and what else is wrong with new Firefox and the migration process. Thanks to anyone who can help me on this.

Asked by wmschur 1 year ago

Answered by jscher2000 1 year ago

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firefox provides an error message when starting

After doing an auto upgrade to Rel 73, firefox started but no windows would load., I uninstalled firefox and went to the Mozilla site and did a re-install. After the rein… (read more)

After doing an auto upgrade to Rel 73, firefox started but no windows would load., I uninstalled firefox and went to the Mozilla site and did a re-install. After the reinstall when I click on finish to start the program I get the following

firefox.exe - Application Error. The application was unable to start correctly (oxc0000005)

Asked by doowopper70 1 year ago

Answered by DogT 1 year ago

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What is there no Full Backup of FF vN before Upgrade to FF vN+1? Upgrades often break FF.

There needs to be a way for users to revert to the previously installed version of FF with all add-ons, settings, etc. restored completedly the way they were before the u… (read more)

There needs to be a way for users to revert to the previously installed version of FF with all add-ons, settings, etc. restored completedly the way they were before the upgrade trashed all customization or deleted/disabled all add-ons.

When an upgrade is available and I try it, I always(?) get a message saying that the Firefox Upgrade failed and that I should download and install the latest copy. Can you guess why I now know to avoid that suggestion?

It takes way too much time to tweak the configuration of a frequently used program such as a Web broswer only to have the whole damn thing revert to stock settings whenever an upgrade comes along.

I can see why many settings or installed add-ons might not work if a particular upgrade involved many significant changes to FF, but users should be given the choice of not upgrading and never Syncing Firefox until they are sure that all the perceived bugs in the upgrade that break things they like as-is I like are fixed and that Syncing will not do more harm than good from their perspective.

Newer or allegedly "improved" is not automatically better in the eues of the owner/user. Just look at the millions of people who have avoided downgrading their Windows 7 or 8 installtions to Windows 10. The latter seems even more defective by design.

Why cannot FF be upgraded without breaking much of what users found good in the previous version, often due to their customizations? I wonder if the upgrades could be done on a feature/function basis in most cases. I certainly understand why the upgrade to FF Quantum had to be an all or nothing procedure...but EVERY upgrade since then?!?

Regards, TMG

Asked by TMG 1 year ago

Answered by the-edmeister 1 year ago

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New profile every single day?

Every morning, when I first turn on my computer, I a have to spend the first 5 minutes setting up my Firefox again because of a "new profile". I have to re-enable all of … (read more)

Every morning, when I first turn on my computer, I a have to spend the first 5 minutes setting up my Firefox again because of a "new profile". I have to re-enable all of my add-ons and configure them as well. Why does this happen every single day and is there a way to prevent it? If not, then I'm done with this browser...such a colossal waste of time for something that I shouldn't have to do. I don't have to completely set up Chrome or Edge if they do an update...all of the pertinent stuff is brought forward.

Asked by Porkchop 1 year ago

Answered by cor-el 1 year ago

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Updated Firefox it crashed then would not connect to internet, other browsers all OK, so deleted re installed but now I get error code Oxc0000005

I was asked to update to the latest Firefox . Now It no longer allows me to access the internet ( My other browsers allowed me access to internet) and all I get is a bla… (read more)

I was asked to update to the latest Firefox . Now It no longer allows me to access the internet ( My other browsers allowed me access to internet) and all I get is a blank white page. Did a reset but no use so I uninstalled and re installed Firefox. Now at the end of the installation process all I get is error code Oxc 0000005. I have then removed my anti virus in case that was not allowing Firefox to work and then uninstalled and re installed Firefox but I still get the same error code Oxc0000005. Windows 10 is up to date and Suggestions please

Asked by jon41 1 year ago

Answered by philipp 1 year ago

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How do I get sync to work for browsing history?

I have Firefox 73.0 (64 bit) on Windows 7 and am moving to Windows 10 using Laplink (yeah, ok). Laplink does not seem to see this version of Firefox to transfer over. S… (read more)

I have Firefox 73.0 (64 bit) on Windows 7 and am moving to Windows 10 using Laplink (yeah, ok). Laplink does not seem to see this version of Firefox to transfer over. So, I used sync on the Win 7 unit for everything and downloaded Firefox 73.0 (64 bit) to the Win 10 unit, and then logged on and synced. Everything seemed to move over except the browsing history. How do I get browsing history to transfer to Windows 10? Thanks.

Asked by fthill2003 1 year ago

Answered by RobertJ 1 year ago

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need clean firefox re-installation

My Firefox on one machine was having worse and worse problems, but it's OK on the other machine (same Firefox account). So I decided to do a clean re-install of Firefox.… (read more)

My Firefox on one machine was having worse and worse problems, but it's OK on the other machine (same Firefox account). So I decided to do a clean re-install of Firefox. I uninstalled via Windows 10 add/remove programs, and as I was doing so, I noticed an old version "Mozilla Firefox 58.0". I tried uninstalling that; it asks me if I want Firefox helper to make changes . . . I hit yes, and then it quits without doing anything. But the entry for version 58 remains.

From guidance on a forum, I went to c:\Users\<username>\AppData\Roaming\Mozilla\ and deleted it. I also deleted c:\Users\<username>\AppData\Local\Mozilla\.

I've rebooted. That old version still seems to be there.

How do I get rid of this, so I can have a clean re-install?

Asked by carmanj 1 year ago

Answered by FredMcD 1 year ago

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Firefox does not launch after query - "Do you want to allow this app to make changes to your device?"

Mozilla Fire Fox stopped working, upgrade(s), add ons - unknown!. On launch ==> "Do you want to allow this app to make changes to your device?" Yes box rolls over and … (read more)

Mozilla Fire Fox stopped working, upgrade(s), add ons - unknown!. On launch ==> "Do you want to allow this app to make changes to your device?" Yes box rolls over and ask the same question again - ad infinitum ! Complete Uninstalled and re-installation (latest version) made no difference Recommendations?

Asked by Jaymax 1 year ago

Answered by FredMcD 1 year ago

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Did Firefox 73.0 stop downlaod "ask me" for file location option?

I have seen that 73.0 has caused some major problems for some. Since I installed 73.0 (64-bit) however, I have only one problem but it has a high impact on my use of Fire… (read more)

I have seen that 73.0 has caused some major problems for some. Since I installed 73.0 (64-bit) however, I have only one problem but it has a high impact on my use of Firefox. The setting for downloads was not changed and remained set correctly for "Ask me for file location" which has worked daily previously on previous Firefox versions. I have tried to change the setting to a specific file location and then change back to no avail. The specific location works fine but returning to the "ask me" option does not change anything. Not sure what to try or do to proceed...

Asked by RonK 1 year ago

Answered by RonK 1 year ago

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Firefox was working beautifully until earlier this week. It still loaded the application, but would not load any pages.

NOTE: I am running this browser on a second computer that Firefox is working OK on. The machine I am trying to get Firefox working on is Windows 10 pro Dell 8390. I ha… (read more)

NOTE: I am running this browser on a second computer that Firefox is working OK on.

The machine I am trying to get Firefox working on is Windows 10 pro Dell 8390.

I have uninstalled and reinstalled. I get a message when re-installing that the application failed to start and in error code (0xc0000005). The app appears to load OK, but displays an empty page. Selecting other links causes the address for the link to appear in the address box, but nothing loads. I am pretty sure that I am installing v73, but couldn't find the about window to know for sure.

Asked by Tim 1 year ago

Answered by philipp 1 year ago

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When saving an image, the "Save As Type" field is ALWAYS blank and I have to manually type in the extention - any fix?

Whenever I go to save an image, I right click and click "Save Image As" like most people do. However, the "Save As Type" field is ALWAYS blank and it's incredibly annoyin… (read more)

Whenever I go to save an image, I right click and click "Save Image As" like most people do. However, the "Save As Type" field is ALWAYS blank and it's incredibly annoying to manually write the extention out (.jpg or .png) for EVERY image I want to save. The work I do requires a lot of this and it's very inefficient; I've tried booting in safe-mode with no extentions but it's the same every time.

Thanks <3

Asked by eyeles 1 year ago

Answered by RobertJ 1 year ago