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Can't Login to Facebook

macOS 15.6.1 Firefox 142.0.1 When I try to login to Facebook I can't and a screen appears with "Sorry! Something went wrong :( This happens even in Troubleshooting Mode …… (read more)

macOS 15.6.1 Firefox 142.0.1

When I try to login to Facebook I can't and a screen appears with

"Sorry! Something went wrong :(

This happens even in Troubleshooting Mode …

Exactly the same issue with DuckDuckGo browser but no difficulties with Safari where I can login to Facebook as usual …

Asked by UKLarry 6 months ago

Answered by UKLarry 6 months ago

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Support the ability to use FileSystemAPI on directories

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and S… (read more)

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor.

Jigal Meijer ( ͡° ͜ʖ ͡°)

Asked by Jigal.Meijer 6 months ago

Answered by Paul 6 months ago

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Not sure how to disable the AI summarize pop-up after disabling the AI summarizer

Hello, I disabled the AI summarizer almost immediately after seeing it because: It was not able to summarize the page It blocked the information I actually needed to s… (read more)

Hello,

I disabled the AI summarizer almost immediately after seeing it because:

  1. It was not able to summarize the page
  2. It blocked the information I actually needed to see on the page

However, shortly after disabling it I got a pop-up ad advertising the feature! (attached)

Related Question: Want to remove or disable AI summarizer

Asked by Mozilla746 6 months ago

Answered by TyDraniu 6 months ago

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I am being asked for my PIN to Firefox and I don't know what that is

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft … (read more)

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft PIN. Now what?

Asked by GM K 6 months ago

Answered by jonzn4SUSE 6 months ago

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How do I set Firefox's default printer?

I have these printers. "HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020" Regardless of the value of print.sav_print_settings, the first print dialog after … (read more)

I have these printers.

"HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020"

Regardless of the value of print.sav_print_settings, the first print dialog after starting Firefox shows "HP LaserJet 1020".

If I manually put "HP LaserJet M109-M112" (no quotes) in print_printer, it reverts to "HP LaserJet 1020" the next time Firefox starts.

How do I make "HP LaserJet M109-M112" Firefox's default? Thanks.

Asked by vesf 6 months ago

Answered by vesf 6 months ago

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Firefox 142.0.1 Home Page / New Tab "STORIES" changes ...

As of Updating to 142.0.1 (64 bit, Windows 10) yesterday, the Home Page / New Tab page now has DOZENS of RECOMMENDED STORIES under different Topics, instead of the former… (read more)

As of Updating to 142.0.1 (64 bit, Windows 10) yesterday, the Home Page / New Tab page now has DOZENS of RECOMMENDED STORIES under different Topics, instead of the former more compact and manageable grid or 15 or 18 items.

Under SETTINGS - HOME - RECOMMENDED STORIES it seems you can only toggle RECOMMENDED STORIES ON or OFF.

On the Home / New Tab page itself, you can only Select whether to FOLLOW or BLOCK Topics. The page is now TOO LONG and much TOO BUSY and not worth endlessly Scrolling to find the two or three articles of possible interest.

QUESTION: Where is, or Why is there Not, an Option for the former "Legacy" RECOMOMENDED STORIES? The Alternative is to turn RECOMMENDED STORIES OFF - which defeats the purpose of supporting your News or Advertisers to Support MOZILLA.

The Display Options for SHORTCUTS offers choices of 2 rows, 3 rows, etc ... Why Not an Option for RECOMMENDED STORIES limiting to a fixed number as well ?

Thank you for your consideration ...

Asked by John Vith 6 months ago

Answered by John Vith 6 months ago

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Auto-adding shortcuts?

How to disable the auto-adding of shortcuts feature from history to home page? It's really annoying, when I want to change my pinned shortcuts, I have to delete all auto … (read more)

How to disable the auto-adding of shortcuts feature from history to home page? It's really annoying, when I want to change my pinned shortcuts, I have to delete all auto added shorcuts (Even when the items on the screen are finished, they keep appearing in front of me, and this takes a long time). It is a must feature I think.

Asked by MithraWill 6 months ago

Answered by Paul 6 months ago

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Recent update too me off the ESR update channel

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and l… (read more)

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and liked it. This latest update changed how a tab group collapses, instead of showing only the tab group name and collapsing all the tabs it leaves one open wasting space when I have several other tabs open. At least I don't see any sign of the annoying AI junk getting in the way yet. I thought you had a choice to stay on the ESR channel according to this link and others. https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support I'll probably be forced to update to Windows 11 to do my taxes next year but I thought at least I could stay on the ESR channel to avoid new features getting in the way.

Asked by MikeZZ 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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firefox freezing

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any website… (read more)

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any websites. Is there any fix for this?

Asked by anthony sanaty 6 months ago

Answered by jonzn4SUSE 6 months ago

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Bookmarks

For some reason all of a sudden my bookmarks don't show their identification icons that are associated with that web site. Those icons are to the immediate left of the si… (read more)

For some reason all of a sudden my bookmarks don't show their identification icons that are associated with that web site. Those icons are to the immediate left of the site address. I used to use those colored icons as a quick reference to select the web site I wanted. Being I have MANY bookmarks, those icons to the left were a GREAT help to locating a specific bookmark.

   I could locate a bookmark by the web site icon that is shown to the left of the site address. Now that icon just shows a non colored ball with globe in it.
  Is there a way to show a earlier date of my bookmarks? Maybe that way I could see the old bookmark menu the way it used to be shown when I accessed my bookmark menu? 
   Can someone please help. Thank you.

Asked by sciencemagic 6 months ago

Last reply by Paul 6 months ago

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Renaming an extension

I want to change the name of my Firefox extension from "eBird reviewer utilities" to "eBird reviewer assistant". I thought that it would be sufficient simply to change th… (read more)

I want to change the name of my Firefox extension from "eBird reviewer utilities" to "eBird reviewer assistant". I thought that it would be sufficient simply to change the name in the manifest:

 "name": "eBird reviewer utilities",
 "version": "1.3.46",

to

 "name": "eBird reviewer assistant",
 "version": "1.3.47",

(This was sufficient for Chrome.)

Firefox on my Windows 11 laptop processed this exactly as I expected, picking up the new version and new name. However, Firefox on my Windows 11 desktop does not recognize that there is an update, it only says no updates available. Likewise, Firefox on my Android phone has not picked up the update.

I noticed that the name on the product page was still the old one, so I tried renaming it there, and bumping to version to 1.3.47.1. On the Developer Hub, the extension is correctly listed with the new name and version (see attached screenshot)

However, my desktop running at 1.3.46 still says "No updates found". (See second attached screenshot)

So my first question is, is the confusion related to the attempted name change? And secondly, regardless of the reason, how do get the update recognized?

Asked by Kent.Fiala 6 months ago

Answered by Paul 6 months ago

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Signing in to iCould account.

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."… (read more)

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

Asked by John W Love Jr 6 months ago

Answered by John W Love Jr 6 months ago

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AI impairs performance

I'll be honest, I have strong ethical objections to "generative artificial intelligence" (genAI) on a range of issues, and I have seen no sign that the industry is capabl… (read more)

I'll be honest, I have strong ethical objections to "generative artificial intelligence" (genAI) on a range of issues, and I have seen no sign that the industry is capable of, let alone plans to address any of them. But I'm not here to debate genAI, I'm here because I require a work enviroment and tools that make it as easy as possible, preferably default, to avoid genAI.

I'm deeply disappointed that the Mozilla Organization has decided to add genAI to label tabs in Firefox. Even if I didn't have ethical concerns, I would still be disappointed at the bogged-down performance and genAI hallucinations that make this change categorically a downgrade.

I respect other users right to do things I find harmful, and the Organization's authority to make decisions. I treat genAI much as I treat smoking, everyone gets to make their own choices, but I have the right not to be exposed to second-hand smoke. Having genAI options default to on is like having somone blow smoke in my face, and when they can't be turned off, it is like having an acquaintence who insists on smoking in my home: I won't have them over (use their software) any more.

I'm in the process of kicking the people who smoke in my house out, and minimising my exposure to "second-hand smoke" (unwanted genAI). I've been a Mozilla user and proponent since the Organization was founded, and was a Netscape user before that, so I don't want to lose an old friend... but I am looking into other options.

Asked by vanishag 6 months ago

Answered by Paul 6 months ago

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installed K-Lite Codec Pack now Twitch.tv wont load

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, t… (read more)

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, twitch gets hung up and never finishes loading. it loads in a private window, and on edge too. i turned off the few extensions i have but that didnt help either.

i uninstalled the codec pack but im still getting the issue.

if i hit F12 i see theres an error Loading failed for the <script> with source “https://assets.twitch.tv/assets/6411-9f5e77558af00b1acec0.js”.

thnx!

Asked by dRxUgz 6 months ago

Answered by dRxUgz 6 months ago

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Shorcuts feature on the start page

Hello, I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from r… (read more)

Hello,

I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from recently visited sites.

I would like to keep only the shortcuts I manually pinned, without Firefox suggesting or adding new ones automatically. Currently, if I disable browser.newtabpage.activity-stream.feeds.topsites, all shortcuts disappear, and if I leave it enabled, Firefox keeps adding unwanted sites.

Could you please add an option to disable automatic shortcut suggestions while keeping only pinned shortcuts? This would make the feature much more convenient for users who prefer to manage their shortcuts manually.

Thank you!

Asked by xdd xdd 6 months ago

Answered by Paul 6 months ago