Firefox Community Forum

A few weeks I started having trouble accessing the aa.com website. I would get this message:

Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.8b0ec617.1769870573.b9fa42c

https://errors.edgesuite.net/18.8b0ec617.1769870573.b9fa42c

I can access without issue on Edge and Chrome, but they aren't my preferred browsers. And if I use google to directly go to a specific page within the site, such a the technical support page, I can access that, and log in from there.

I tried all of the typical trouble shooting steps, like clearing cache and cookies. None of that helped.

Then today I decided to pull out my laptop and see if I could access aa.com from there. I could, with no issues.

So, this is somehow related to Firefox, but deeper than just the browser itself. But I'm at a loss as what to check next to correct this isue.

Not sure if it's related, but the automated guesses this page makes about my browser and operating system stated that I'm on Windows 10. This computer uses Windows 11, and it came installed with Windows 11.

I am using Firefox to conduct Securus Jpay video connect visits and I have been unable to join a scheduled session due to what I believe is failure of the downloaded VRE client to load. When I do a precall test, everything, including the VRE client works correctly and I'm told that I will be able to run a session successfully. However, just as the video connect visit is about to begin, I am told to download the VRE client to continue. I have don't this multiple times, deleting each prior download and re-doing the download +installation. It's been very frustrating and I've tried everything. Up until about 2 weeks ago, everything was working smoothly. I'm stumped. Please help. thank you.

Lynn Kerwin

Dear Sir/Madam,

I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.2478/jdis-2025-0002

The other one was a login page for an Admin site - that is not suitable for testing, since it contains confidential data.

Could you please check it?

Thanks, Krisztina Kőrösi

the bill pay feature has worked for years on firefox. when I asked merrill edge about the feature not working, they asked me to use another browser. So I used Chrome, and the bill pay feature works.

From Firefox, I have launched Earthlink Web Mail. When reading an email, scrolling doesn't work. It worked yesterday from firefox. It works today on Edge. It works today on my Android phone.

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign in I receive the error message "It's not you, It's us" try again. It is my belief that att is trying to coerce me to change browsers so they can spy on me

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before I can do anything. The even happens in a private window. Safari has no problems.

I installed a extension called MAL-Sync and tried to authenticate with one of my accounts. When I went onto the websites Simkl, MyAnimeList and AniList, I was not able to access some features. For Simkl none of the 'buttons' worked, disallowing me from logging in. MyAnimeList gives a "400 Bad Request." AniList says that it requires JavaScript. I checked to see that I have java script enabled, which I do since Firefox has it enabled by default. I checked my extensions and after disabling the only one that said disabled java script it still doesn't work. What do I do?

TV will not play programs. It brings up the app but when I select a specific program I get "We are experiencing problems with our servers. Try again later". It works fine on Opera,Edge and on iPhone. I noticed that Firefox does not store my location in the same place as other browsers and wonder if that is the issue.

First noticed when listening to music on YouTube while playing a game: After a few songs, video would stop, shortly followed by audio (Every few minutes it might play less than a second of audio). Somewhere along the line any interaction with YT itself or even the tab stop working. All other tabs work fine.

Firefox doesn't ever crash, and I can't see anything weird when using a process viewer (I'm not too familiar with Linux diagnostic tools).

So far I've tried:

• Updating Firefox
• Disabling Extensions
• Clearing cache
• Uninstall Firefox
• Multiple Proton games through Steam
• Game running through Wine
• Updated OS

I've tested with Chrome, which had no issues.

I don't recall messing with anything at the time (I did change some settings in firefox, but I think that was a few days before the issue started).

--System-- Operating System: Bazzite 43 KDE Plasma Version: 6.5.3 KDE Frameworks Version: 6.20.0 Qt Version: 6.10.1 Kernel Version: 6.17.7-ba20.fc43.x86_64 (64-bit) Graphics Platform: Wayland Processors: 16 × AMD Ryzen 7 9700X 8-Core Processor Memory: 32 GiB of RAM (30.5 GiB usable) Graphics Processor 1: NVIDIA GeForce RTX 4070 Graphics Processor 2: AMD Ryzen 7 9700X 8-Core Processor Manufacturer: Gigabyte Technology Co., Ltd. Product Name: B650 EAGLE AX System Version: Default string-CF

Hello

I can login to all other sites on Firefox, except Facebook. I only had one extension, UBlock Origin. I tried disabling this, then uninstalling, but I still couldn't login. I deleted Firefox's cache several times. It's been like this for a few days now.

No one else online seems to have this problem.

At the moment I'm using any other browser to login to Facebook.

I don't know what else to do, as I prefer just using the one browser, Firefox.

Please advise if you know of a possible fix.

some sites are not opening in time it takes a lot time at last it says Mozilla no not supported it can not open the site needed eg ghrish login that is government site

https://zyngagames.com/play/farmville-two?zrR=1&zrC=3&zrF=1&zrB=2&zrD=2&zrL=2&zrM=2&air_zid=20013516029&ref=air_desktop&src=air_desktop&rdr_source=zdc

I couldn’t open our Dell OME (wouldn’t even bring up the login screen). I won’t go through everything I tried, but it seems to be the recent Firefox 150 update.

Same result on multiple PCs and in private mode, but worked in Edge or Chrome.

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Thank you to the volunteers for taking the time to help.