Showing questions tagged:

How to resolve the nightmare issues for Update 152?

duplicate of /questions/1588543 thread Need an update for the update. My Mozilla settings say my operating system (Ubuntu 22.04) handles the updates, and it's a deadend.… (read more)

duplicate of /questions/1588543 thread

Need an update for the update. My Mozilla settings say my operating system (Ubuntu 22.04) handles the updates, and it's a deadend. I can only use my browser for one minute before it freezes.

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version 148 does not have refresh firefox option

Using 148 on Debian trixie I do not see the option for "refresh browser"? https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Does it still ex… (read more)

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Solved 1 188

How do I recover data from a deleted profile?

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got … (read more)

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got deleted. Can someone please help revert this? Thanks.

Solved 1 108

Sudden UI enshittification (without installing an update)

Using the "re-open tab" function on a browser based discord instance changed a bunch of my settings, for one it turned on vertical tabs, added extra side bars to everythi… (read more)

Using the "re-open tab" function on a browser based discord instance changed a bunch of my settings, for one it turned on vertical tabs, added extra side bars to everything, and made every ui element animated. Ive figured out of how turn vertical tabs back off, and while I was writing this, I figured out where to turn off this stupid animated gizmo to select what I actually want, instead of directly bringing up my bookmarks/history. How do I stop a random website from overriding my settings in the future? If discord can do it through incompetence another website can surely do it maliciously and I really dont fancy this happening again. The "best" (and completely unrelated) I've found on how to undo this, let alone prevent it from happening again is pressing esc or f11 because of course everything these days has to drown in AI slop :/

Solved 1

Why do I have to provide so much personal information when making a donation to Mozilla?

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to d… (read more)

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.

Locked Archived 1 452

Firefox update to 143 cannot open html with image from network file

Ubuntu 22.04.5 (kernel 5.15.0-153) Firefox updated from 142 to 143 automatically by snap. In version 142 and older, html file with image source pointing to local (remote)… (read more)

Ubuntu 22.04.5 (kernel 5.15.0-153) Firefox updated from 142 to 143 automatically by snap.

In version 142 and older, html file with image source pointing to local (remote) network image file displays properly.

In version 143, this does not work anymore. I tried changing the image to point to a local computer file and it works.

In verion 143, If the link to the image is typed directly to the address tab in firefox, it works.

Perhaps some config setting need to be changed? Hope somebody can help.

Thanks in advance.

firefox network tab shows NS_ERROR_CONNECTION_REFUSED

Solved Archived 1 375

It is impossible to edit the standard search engine

I wanted to set keywords for search engines (in order to quickly change them for a single query). This cannot be done for search engines by default (why?), so I had to de… (read more)

I wanted to set keywords for search engines (in order to quickly change them for a single query). This cannot be done for search engines by default (why?), so I had to delete them and create a new one with the same link and my own keywords. But now I can't give them the same name back, firefox says that such a search engine already exists. In general, it doesn't matter to me which letter is there. The main purpose of my appeal is to draw attention to the fact that search engines cannot be edited by default, because it is quite inconvenient. Thanks for the answer (I apologize in advance if I made a grammatical mistake somewhere, I used a translator) My OS: Ubuntu 24.04 LTS; firefox version: 145.0.2 (64-bit)

Solved Archived 1 169

Firefox keeps closing itself

Dear Mozilla Support Team, I have downloaded Firefox through the official website and I have installed it through the terminal for Chromebook's Debian Linux. I have a Chr… (read more)

Dear Mozilla Support Team,

I have downloaded Firefox through the official website and I have installed it through the terminal for Chromebook's Debian Linux.

I have a Chromebook c214ma with a Intel Celeron 4020 with 4 GB ram every single browser on my machine works properly just Firefox keeps closing and crashing

Kindly fix this issue

Regards,

Pranav

Solved 1 139

People are trying to get into my account every time I change my password I get a notification saying that's going to someplace else in another town what do I do

Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit num… (read more)

Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit number it's going to the same account but it's also going to another account in another town how do I stop this

Locked 1 109

Are donations to the Mozilla Foundation via the in-Firefox donation drive used to fund Firefox development

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message: "You power Firefox. Now donate to make good tech the defa… (read more)

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message:

"You power Firefox. Now donate to make good tech the default.

Mozilla Foundation — the non-profit behind Firefox — is building a future where technology serves people, not power.

Your donation to Mozilla Foundation keeps the internet open, private, and built for people. Donate today to make good on the promise of the internet."

Does this message mean that Donations to the Mozilla Foundation now fund Firefox development? As I understand it, previously donations were not allowed to be used by the Mozilla Corporation, which actually develops Firefox. I'd love to donate to fund Firefox development, as I feel it is a critically important open source project.

[^1]: 145.0.2 from the Mozilla Debian repository.

Solved Archived 1 507

Unable to print since recent Firefox update

A month ago I downloaded Linux Ubuntu 24.04.3 onto my Microsoft Surface Pro. Was never able to get the touch screen to work, but, the printer worked fine. After the rece… (read more)

A month ago I downloaded Linux Ubuntu 24.04.3 onto my Microsoft Surface Pro. Was never able to get the touch screen to work, but, the printer worked fine. After the recent Firefox update, however, I am unable to print. The preview page does not load. Not tech savvy, here, definitely not an administrator. How do I fix this? Thanks for any help.

Solved Archived 1 148

Not confirmation code E-Mail

Hello, I have a protonmail account connected to my firefox account. The protonmail account was inactive for a while. Now I am trying to connect a new device to my firefo… (read more)

Hello, I have a protonmail account connected to my firefox account. The protonmail account was inactive for a while. Now I am trying to connect a new device to my firefox, but the E-Mails never reach me. I have added accounts@firefox.com as a contact and whitelisted it from being seen as spam. Is there any way to solve this without making a new account?

Solved 1 30

cannot print web page from Firefox

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson … (read more)

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson inkjet printer. if i use the print using system dialogue option fire fox shows a printer screen which has a simple entry of line prntr. If that is selected nothing at all happens. Clearly Firefox cannot detect my printers. If I save the web pages to a PDF file then open that file I can then get the normal system printing options and print the page. But all that does is clutter up my file system with files I will only ever use once. This proves the problem is clearly in Firefox and in its inability to detect system printers. I have tried all the suggestions from the help screens to no avail. Is there any other means of sorting this print problem.

Solved Archived 1 471

I can not sign in to facebook.

when I try to sign in to face book I go through the sign in procedure and get stuck in a loop right back to the sign in page. I tried clearing my cash and cookies to no a… (read more)

when I try to sign in to face book I go through the sign in procedure and get stuck in a loop right back to the sign in page. I tried clearing my cash and cookies to no avail. Help!

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Did Not Connect: Potential Security Issue

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connect… (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connection.

What can you do about it?

nrega.nic.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Probably nothing, since it’s likely there’s a problem with the site itself.

Solved Archived 1 453