Showing questions tagged:

Unable to print since recent Firefox update

A month ago I downloaded Linux Ubuntu 24.04.3 onto my Microsoft Surface Pro. Was never able to get the touch screen to work, but, the printer worked fine. After the rece… (read more)

A month ago I downloaded Linux Ubuntu 24.04.3 onto my Microsoft Surface Pro. Was never able to get the touch screen to work, but, the printer worked fine. After the recent Firefox update, however, I am unable to print. The preview page does not load. Not tech savvy, here, definitely not an administrator. How do I fix this? Thanks for any help.

Solved 1 109

Bookmark Problems

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks: First, I found that I had… (read more)

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks:

  • First, I found that I had somehow lost a large number of bookmark tags; it took me several days to restore them,
  • Next, I found that I had lost a bunch of bookmark subfolders; the bookmarks (for the most part) are still listed under their tags.
  • When I try searching for tags in Bookmarks Manager, the search yield no results
  • When I try to restore my bookmarks from a previous date, I get an "unable to process file" message.
  • When I try to open the profile folder through the debugging information page, I get a "file not found" message. After some searching, I found the profile folder not at "C:\Users\croge\AppData\Roaming\Mozilla\Firefox\Profiles\7csymh5k.default-release", but at "C:\Users\croge\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles", Something seems to have gone haywire--did I miss something, or is there an error somewhere?
Solved 1 133

Internet Access

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me of… (read more)

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me off from regular internet access as if I was not logged in.

Locked 1 241

Importing a bookmark HTML file.

My bookmarks in Chrome do not import into Firefox. I've Tried importing right from the Chrome browser and importing with an HTML file. No success with my bookmarks. I was… (read more)

My bookmarks in Chrome do not import into Firefox. I've Tried importing right from the Chrome browser and importing with an HTML file. No success with my bookmarks. I was able to import an extension, but I deleted it as that isn't my focus. I've checked the HTML file and it does have content (viewed in NotePad). I've looked in all the Bookmark options, but nothing imported there. I paused my NordVPN, no change. I've rebooted my desktop nothing changed. I'm running the latest updated version of Win 11.

Please advise.

Locked 1 167

Help creating an account

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my a… (read more)

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my account. Can I get a call at [edited phone# from public community support forum]. Name Paul Yoshida.

Solved 1 158

Password manager for families

Does Mozilla / Firefox have a password manager for families - similar to bitlocker or Nordpass or others? If so, where can I find it and how would I set it up? … (read more)

Does Mozilla / Firefox have a password manager for families - similar to bitlocker or Nordpass or others?

If so, where can I find it and how would I set it up?

Solved 1 91

What page do I go to install Add On's

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the … (read more)

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the addon, but there is no where on this page to download or install the addon. I am interested in several of the addons. Can you guide me where to go to install the addons. Sincerely Andrew

Solved 1 120

"Enable Javascript" on some websites

I installed a extension called MAL-Sync and tried to authenticate with one of my accounts. When I went onto the websites Simkl, MyAnimeList and AniList, I was not able to… (read more)

I installed a extension called MAL-Sync and tried to authenticate with one of my accounts. When I went onto the websites Simkl, MyAnimeList and AniList, I was not able to access some features. For Simkl none of the 'buttons' worked, disallowing me from logging in. MyAnimeList gives a "400 Bad Request." AniList says that it requires JavaScript. I checked to see that I have java script enabled, which I do since Firefox has it enabled by default. I checked my extensions and after disabling the only one that said disabled java script it still doesn't work. What do I do?

Solved 1 135

bookmark folders dont expand when hovering over them.

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, s… (read more)

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, so I click on the folder to expand it, and 90 percent of the time, the links in the folder do nothing when clicked on. They won't even get highlighted, (selected) I restart firefox, and all works again, for about 10 seconds, and problem occurs again. It goes without saying it gets real frustrating restarting firefox over and over and over again to use another bookmark. I've never experienced this before. This only happens for me on firefox for Linux Mint 22.1. Firefox on windows 11 does not exhibit this problem. Please help, thanks. Cheers...

Solved 1 176