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Having to scroll through the same bookmarks issue NOT fixed - Day 4

What is the fix for solving the issue of having to scroll back down through the same bookmarks in a folder, instead of the folder holding its place from where you were wo… (read more)

What is the fix for solving the issue of having to scroll back down through the same bookmarks in a folder, instead of the folder holding its place from where you were working? This is ridiculous.

Asked by BigLib 1 year ago

Last reply by AliceWyman 1 year ago

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Firefox logging me out of all sites when I "delete history"

Hello, this problem started happening around 3 or 4 days ago. Usually, at the end of the day or before I close Firefox, I "delete browsing history" BUT only the "today"… (read more)

Hello,

this problem started happening around 3 or 4 days ago.

Usually, at the end of the day or before I close Firefox, I "delete browsing history" BUT only the "today" history. I know it's a weird habit (lol), but at least it logs me out of all recent browsing while keeping my sessions with older websites active (typically these older websites include stuff that I use frequently like Outlook, Google/Youtube, Twitter & other social media, Spotify, and a few other sites).

The other reason I do this is that I like my "recent history" to be ordered the way I like, so I can use it kind of like a "bookmark list".

The problem: Since about 4 days ago, each time I "delete history", ALL my accounts are signed out. Note that I don't have the option to delete cookies upon closing checked, and whenever I close Firefox without deleting history the sessions appear to be active.

I think 3 or 4 days ago there was a Firefox update? I remember at the time I was shown the extra tab with the release notes, but I didn't pay much attention. However when I noticed the issue, which was the day after, I assumed it was a new feature of the update that caused all these websites not to recognise my browser and thus ask me to log in again.

So just before going to bed, I tried 1) clearing my history for the day as I usually do, except 2) instead of closing directly after, I would go to the sites I want to remain logged in (in this case I just did Outlook, Youtube, Twitter, Facebook, Tiktok and Spotify), log into my accounts, and then close the browser.

So the following day, it worked "as usual"... almost... that is because when I deleted my history of the day, it logged me out of everything again. But in the "recent history" list, it showed the updated list (with the websites I re-logged into the day before).

So I can't guess what is happening, other that something is messing with my cookies each time I delete history. I even went to check manually to see if I still had the session cookies stored in Firefox and it appears to be the case.

Yesterday I also tried logging into a Google, waiting a few hours, and only deleting the history of the past hour, but the same thing happens, I instantly get logged out.

Additional info: when I "delete history" I only check the first five options (those under history) and not the lower two (under data).

Thanks for your help, and sorry for my English !

Asked by Mooray 1 year ago

Answered by AliceWyman 1 year ago

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Firefox Stuck in Single-Tab Mode

So, a preface. I rarely used this PC of mine, and thus the Firefox is rarely used as well. When i installed it, i turned on the option 'Open previous windows and tabs'. … (read more)

So, a preface. I rarely used this PC of mine, and thus the Firefox is rarely used as well. When i installed it, i turned on the option 'Open previous windows and tabs'.

Then, once I opened up some kind of offline documentations from Libre Office or Latex, which opened in Firefox. You know, the one where there is no tab appeared, and it just seems like a single pop-up window. I closed it without thinking.

Long enough, i forgot about that and opened up Firefox only to be met with that docs again. Okay, i closed it. But Firefox always started in this kind of pop-up window style ever since (attached). Changing the preference, even deleting the profile doesn't seem to do a thing.

Any recommendation to return Firefox to its original set?

For information: OS: EndeavourOS with Linux 5.15.94 DE: Xfce 4.18 with Xfwm 4.18 Version: Latest, Firefox 110, installed from Arch Linux repository

Asked by Mard 1 year ago

Answered by Mard 1 year ago

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Day 2: Having to continuously scroll back down through bookmarks folders

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster. Thought I w… (read more)

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster.

Thought I would try to save some time by opening bookmarks in new tabs, but it then switches to the new tab immediately and I still have to scroll back through the same folder to open the next bookmark.

Is there a fix for this issue?

Asked by BigLib 1 year ago

Last reply by AliceWyman 1 year ago

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I am getting funny text on my google search results. Ventura 13.2.1 Mac Studio.

I've been getting funny glyphs on my google engine searches. See png. Turning off add ons and reinstalling software doesn't seem to clear the issue. The funny text when… (read more)

I've been getting funny glyphs on my google engine searches. See png. Turning off add ons and reinstalling software doesn't seem to clear the issue.

The funny text when copied and pasted is revealed to be the actual text it was supposed to be.

This is very very weird... and its only on firefox, no issue for chrome or safari. Happened just a few days ago. Don't remember installing anything. Could be malfare from a font site?

Asked by stan.cwc 1 year ago

Answered by stan.cwc 1 year ago

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Cannot scroll on any websites

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by… (read more)

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!

Asked by Henry 1 year ago

Answered by Paul 1 year ago

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scrolling in safe mode works, but not when disabling all addons

my scroll wheel stopped working on firefox, so i launched in safe mode and my scroll wheel was perfectly fine so i disabled all of my addons but it still doesn't work … (read more)

my scroll wheel stopped working on firefox, so i launched in safe mode and my scroll wheel was perfectly fine so i disabled all of my addons but it still doesn't work

Asked by wolf 1 year ago

Answered by Paul 1 year ago

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Reset multi-account containers for a website

Summary Reset a site or domain to be no longer associated with a Container I accidentally assigned my search-engine domain to a container. As a result every single searc… (read more)

Summary Reset a site or domain to be no longer associated with a Container

I accidentally assigned my search-engine domain to a container. As a result every single search I perform from the URL bar asks if I'd like to open it in the assigned container instead. I'll select 'Remember my decision, open in current tab' (the current tab being the base no-container Firefox user). Unfortunately this does nothing.

I've searched through the settings and options and I've found no option to get an overview of the domain configurations or to reset a certain site. I've read suggestions online to delete the container, but this isn't an acceptable approach to the problem.

Asked by Platinum00 1 year ago

Answered by cor-el 1 year ago

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THIS IS NOT CUSTOMER SUPPORT

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE. THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOME… (read more)

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE.

THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOMER SUPPORT FROM AN EMPLOYEE.

THERE IS NO EXCUSE FOR FORCING PEOPLE TO USE SOME KIND OF RIDICULOUS FORUM TO ASK QUESTIONS FROM OTHER USERS INSTEAD OF AN ACTUAL EMPLOYEE.

WHERE IS THE HELP AND CUSTOMER SUPPORT???? WHERE IS THE SUPPOSED FEEDBACK PAGE??? HOW DOES A PERSON ACTUALLY CONTACT FIREFOX???? WHAT'S THE PHONE NUMBER FOR MOZILLA OR FIREFOX??? THIS WEBSITE AND "CUSTOMER SUPPORT" NEEDS TO BE FIXED.

Asked by NONEOFYOURBUSINESS 1 year ago

Last reply by James 1 year ago

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Font rendering gives some errors

I just installed a fresh copy of Windows 11 and last Firefox, and get some weird rendering of letters on some websites. It seems that the end of a letter is bolded so to … (read more)

I just installed a fresh copy of Windows 11 and last Firefox, and get some weird rendering of letters on some websites. It seems that the end of a letter is bolded so to speak (screenshot attached). Also, there is an unnatural widening between the lines of text on the same websites (screenshot attached). This does not appear on other browsers. What can I do to correct it?

Asked by boris.jegorovic 1 year ago

Answered by boris.jegorovic 1 year ago

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How do I change where Firefox stores Cookies?

I recently switched over to using an SSD, and I am trying to do everything I can to prevent unnecessary writing to that drive. I've already found instructions for moving … (read more)

I recently switched over to using an SSD, and I am trying to do everything I can to prevent unnecessary writing to that drive. I've already found instructions for moving the location of Firefox's Cache files to my secondary HDD, but I haven't been able to do the same for Cookies; they're still being stored on my C: drive, in the AppData folder.

Is it possible to change the path that Firefox uses to store Cookies? If it is possible, how?

Asked by C181 1 year ago

Answered by TyDraniu 1 year ago

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My mouse scroll button no longer works in Firefox

My USB connected mouse no longer scrolls in Firefox. The mouse is working correctly in other programmes eg: Thunderbird and other web browsers. Can you sugest possible s… (read more)

My USB connected mouse no longer scrolls in Firefox. The mouse is working correctly in other programmes eg: Thunderbird and other web browsers. Can you sugest possible solutions please. I am using the latest Firefox update with the latest available windows 10 update . Many thanks Keith Carpenter

Asked by keithcarpenter36 1 year ago

Answered by Paul 1 year ago

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Extensions gone after update

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option… (read more)

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option went from checked to unchecked. These things are still fine: bookmarks, saved passwords and history. Tried reverting to older Firefox version, but it didn't help so I installed the new one again. I then checked profiles in AppData folder and I see three of them. The problematic one I just described, the one that was automatically created when I tried to downgrade to previous Firefox version and the one which only contains empty "parent.lock" file. There is nothing useful in "Extensions" folders (first profile has addblock extension file which I just installed, second profile has langpack extension file). I don't particularly care about which specific extensions I used since I can just reinstall them when I need them again, but one of those extensions contained custom written scripts which were running on specific sites to help me with my work. Those scripts are what I really want to recover.

Asked by person123555 1 year ago

Answered by cor-el 1 year ago

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The site will keep on refreshing and will only show false on the website and it displays as this page is stored on your computer

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is… (read more)

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is_stored_on_your_computer_icon_showed/ https://bugzilla.mozilla.org/show_bug.cgi?id=1677909 Please help.

Asked by spratham376 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Problems importing my saved passwords from Chrome to Firefox and syncing them

I currently use Chrome on Android & Chromebook as my main browser, but I would like to switch to using Firefox now across all my devices (linux, android, chromebook).… (read more)

I currently use Chrome on Android & Chromebook as my main browser, but I would like to switch to using Firefox now across all my devices (linux, android, chromebook). To do this, I need to import my passwords from Chrome to Firefox, and have them sync between the Firefoxes on all of my devices, but it's not working. I have tried the following:

Method 1: I installed Chrome on my new Linux machine. Checked and made sure it had synced my passwords by logging into a website using Chrome. Then, on Firefox, I pressed alt to enable the toolbar, then File->Import from another browser. The pop-up says "No programs that contain bookmarks, history, or password data could be found."

Method 2: Chrome seems to have a feature to export the passwords to csv. So I exported the passwords from Chrome to a csv on Linux. To be thorough (because I am having trouble getting this to work), I used accounts.firefox.com to sign out the Firefox on my android phone and chromebook, then (on the phone) I deleted my browsing data, uninstalled firefox, and rebooted the phone. Back on Linux, I did about:config, then set signon.management.page.fileImport.enabled to true, then did about:logins then menu->"import from a file", selected the csv that I just exported from Chrome, and clicked Import. Import Complete, 332 logins added, 1 not added because it was missing a password. Logins successfully imported, hooray! For testing purposes, I create a unique new password entry, http://foo.com username "a" password "b". Then I go to about:preferences, make sure that syncing is on and I'm currently syncing logins and passwords, and press "sync now". Log in to my phone, install Firefox from the play store, start it up, sign in using my email and password (it says "syncing"), go to logins and passwords, click "saved logins". The only one listed is for foo.com, the fake one I created to test the syncing, but I expected to see all 333 there.

How do I get this to work?

Asked by jbayes 1 year ago

Answered by cor-el 1 year ago

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Logining into hidive.com no longer works since Firefox 109

Since Firefox 109 and 110 also you can not login to hidive.com. It just loads a blank page(empty source) but not logged in. Firefox Developer Edition does work. 110 and… (read more)

Since Firefox 109 and 110 also you can not login to hidive.com. It just loads a blank page(empty source) but not logged in. Firefox Developer Edition does work. 110 and 111. Tested on both linux and windows without extensions and tested with tracking prevention turned off. I reported this after 109, but I could not find the report.

Asked by jeisom 1 year ago

Answered by jeisom 1 year ago

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Logitech MX Master 3 Scrolling not working

Scroll wheel not working at all -but only on firefox (windows 11) I tried disabling the smooth scrolling option in logi options+ app but the issue was not resloved The i… (read more)

Scroll wheel not working at all -but only on firefox (windows 11) I tried disabling the smooth scrolling option in logi options+ app but the issue was not resloved

The issue only resolves when starting Firefox Browser with the Troubleshooting mode, any idea what is the cause of this problem, and how can I fix it?

Asked by Amin Sadi 1 year ago

Answered by James 1 year ago

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Firefox browser now longer works with my university's applications -- catastrophic errors...

I've been using Firefox browser for over a decade to do university business (e.g., submit grades, internal proposal review processing and approval, etc.). But since Decem… (read more)

I've been using Firefox browser for over a decade to do university business (e.g., submit grades, internal proposal review processing and approval, etc.). But since December, I am having catastrophic failures. Sometimes with an error message, sometimes just getting no response at all when submitting information in a browser-based university application. And yet, I can complete those functions when I immediately go to Chrome (once I remember that that might be a problem). I really don't want to use Chrome. Is there a change in Firefox (including something which I can change some settings in my browser to counteract), or a change in our university's software making Firefox incompatible? One returned error today was "Request Header Fields Too Large. The server refused this request because the request header fields are too large." [PS, I had to type this all over when I tried to share data with you about my system -- I had to click on "troubleshoot" information, which lost all the data I had previously entered... Sigh....]

Asked by boering 1 year ago

Answered by cor-el 1 year ago

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"Forget" button removes all history even though either 5 minutes or 2 hours selected

Hello. I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or t… (read more)

Hello.

I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or two hours are selected.

Any others having this issue? Doug

Asked by Doug Geiste 1 year ago

Answered by TyDraniu 1 year ago