• Solved
  • Archived

Firefox-Android...

Hello brave Team Support I use the latest version of Firefox with Android on my cell phone. Now, I can't save a web page as .pdf document because, in the Firefox menu, th… (read more)

Hello brave Team Support I use the latest version of Firefox with Android on my cell phone. Now, I can't save a web page as .pdf document because, in the Firefox menu, the line "page\save as\pdf" doesn't appear. I use also latesr Firefox and W10 on my desktop and I get lhe line "page" in the menu.

With Firefox-Android, the proposed choice a web page as"favorit/target" isn't convenient.

Is there a reason to can't save an entire web page as .pdf with Firefox-Android?

I joint a print screen in .pdf to illustrate my question. Thank for your feedback in time.

Best regards and keep Firefox up! Herve.

Asked by Armaguedon 2 years ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

updates for mozilla firefox on linux

I downloaded and installed this package: firefox-81.0.tar.bz2 on Manjaro linux. If I click on Help/about, it updates. Does it update automatically, even if I don't open H… (read more)

I downloaded and installed this package: firefox-81.0.tar.bz2 on Manjaro linux. If I click on Help/about, it updates. Does it update automatically, even if I don't open Help/about?

Asked by Shmu26 2 years ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Locate folder a bookmark is in

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so. Someone answered this quest… (read more)

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so.

Someone answered this question before:

https://support.mozilla.org/en-US/questions/1274811

"You can open this bookmark in a tab, possible in "Work Offline mode". If you click the highlighted star on the location bar then you can check via the Folder line where in the folder tree this bookmark is located (second down arrow and use the scroll bar)."

How do I get into "Work Offline mode"? Also, why is this so difficult?

Asked by KT 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Unuesably Slow, Stops Responding, High CPU useage

I've been using Firefox on all my computers for a long time (Windows 10,) great browser. However, starting today, specifically on my laptop, it's painfully slow (60 secon… (read more)

I've been using Firefox on all my computers for a long time (Windows 10,) great browser.

However, starting today, specifically on my laptop, it's painfully slow (60 seconds to load Google) and very high CPU usage (over 20%.) It regularly stops responding to mouse and keyboard input. I have to kill it with Task Manager. Everything else on the laptop seems fine. I haven't made any changes I'm aware of that could cause this.

As an example, it took over 2 minutes to load this particular page, then at least another 90 seconds before I could type anything into it. My network connection is fine. IE and Edge work OK.

I've tried a Firefox refresh, no change.

An uninstall and reinstall, no change. I've tried a reinstall with also deleting all the appdata folders (so a clean install, no extensions,) no luck.

I've tried disabling antivirus (Symantec, always suspect) no change.

Unless there's something I can remove in the registry I'm at a loss.

I'm really hoping I don't need to switch to Chrome, or God forbid, Edge.

Asked by jmcd9000 2 years ago

Answered by jmcd9000 1 year ago

  • Solved
  • Archived

Quick Find

Every time I type on Firefox without being in a search box, it opens quick find, and I don't have to press control g/f. I want to know how to disable this from happening.… (read more)

Every time I type on Firefox without being in a search box, it opens quick find, and I don't have to press control g/f. I want to know how to disable this from happening. I have search the internet and forums for hours but can't figure out how to disable one simple thing. Thanks

Asked by tristanjmckean 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox and Twitter

I can't go to Twitter using Firefox. It works fine in Edge. This just started a few days ago. I get this error message. I can't find a way to report this to Twitter. What… (read more)

I can't go to Twitter using Firefox. It works fine in Edge. This just started a few days ago. I get this error message. I can't find a way to report this to Twitter. What can I do?

The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired.

Asked by Deb Schroeder 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

firefox update hid my extensions/add-ons

I can't access my add-on anymore because you guys decided you wanted the look of my browser to change. They are all still installed, just now i can't change their sett… (read more)

I can't access my add-on anymore because you guys decided you wanted the look of my browser to change. They are all still installed, just now i can't change their settings or access their menus. how do i revert the graphical part of this update?

Asked by webmaster60 1 year ago

Answered by webmaster60 1 year ago

  • Solved
  • Archived

Sudden Failure to Access Twitter

Out of the blue today, I cannot access the Twitter platform from my Firefox browser. Each time I try, I get a window with this message: "Oops. The site at https://twitt… (read more)

Out of the blue today, I cannot access the Twitter platform from my Firefox browser. Each time I try, I get a window with this message:

"Oops.

The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the website owners to inform them of this problem."

Firefox is my usual browser, and I've never had this problem before. I tried on Safari, and there was no problem accessing Twitter. Also, no problem on my iPhone 8 Plus.

I'm on a MacBook Pro laptop.

Thanks!

Asked by TCG - RJM 2 years ago

Answered by lolrepeatlol 1 year ago

  • Solved
  • Archived

Twitter

I get error msg when I try to access Twitter. Is it something I did or is Twitter really down (hard to believe). Oops. The site at https://twitter.com/ has experienced a … (read more)

I get error msg when I try to access Twitter. Is it something I did or is Twitter really down (hard to believe).

Oops. The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the website owners to inform them of this problem.

Asked by bwvandorn 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

Firefox crashes with low virtual memory condition

I use two bridge websites which have sound effects when playing - e.g. when a card is played or a message is displayed. Each sound instance consumes 20MB of memory for a… (read more)

I use two bridge websites which have sound effects when playing - e.g. when a card is played or a message is displayed. Each sound instance consumes 20MB of memory for audiodg.exe, so that after a couple of hours or so it runs out of memory and Firefox crashes. If I use Chrome instead then this problem does not occur.

Asked by pjb3pen 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

How to create a desktop shortcut for website?

Hi, this is the website LS Drains I am working on, I want to create its desktop shortcut with Mozilla, if someone has answer please let me know. Thank you … (read more)

Hi, this is the website LS Drains I am working on, I want to create its desktop shortcut with Mozilla, if someone has answer please let me know. Thank you

Asked by ahales326 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Getting signed out evertime i close the browser

I get signed out of every account (YouTube, hangouts, g mail etc.) and my settings also get reverted ( appearance and font of Duckduckgo) except the Firefox account, ever… (read more)

I get signed out of every account (YouTube, hangouts, g mail etc.) and my settings also get reverted ( appearance and font of Duckduckgo) except the Firefox account, every time i close my browser. I have to sign in again and again everywhere every time i close Firefox. This did not happen before; suddenly started happening today.

Asked by devanshashar007 1 year ago

Answered by kritik.aryson 1 year ago

  • Solved
  • Archived

Problem after updating from 80 to 81

I wanted to go back to 80 because I didn't like 81. When I dl'd & installed 80, it told me that I had to make a new profile, otherwise my bookmarks might be corrupted… (read more)

I wanted to go back to 80 because I didn't like 81. When I dl'd & installed 80, it told me that I had to make a new profile, otherwise my bookmarks might be corrupted. I did that, but now all my bookmarks & extensions are gone. Help!!!

Asked by submarinerr 2 years ago

Answered by submarinerr 2 years ago

  • Solved
  • Archived

Backing up from an older version

Ok, thanks, finally human help! I just had to change my pc and make a fresh install of the operating system. I used Linux mint on the last pc, and have Linux MX 18.3 on t… (read more)

Ok, thanks, finally human help! I just had to change my pc and make a fresh install of the operating system. I used Linux mint on the last pc, and have Linux MX 18.3 on the new one, currently in use. I took the precaution of copying my Firefox and Thunderbird folders from the old hard drive, as I have several years worth of bookmarks organised in to folders, irreplaceable. This was the way I had preserved that information in previous changes, and swapping the old folders with those in a new install worked fine. But now i find the new version has changed and the files differ and cannot therefore be swapped. I don't really want to get into blaming or how disappointed and annoyed I am, as this won't be the fault of the person helping, and that is appreciated. But back ups need to be backwards compatible or there is no point? So, not sure which version I had, but will have been a couple of years old with updates. In my 'etc' folder there was a Firefox folder, and in that I have a folder marked pref. In that folder there is a file named apturl.js and I have saved those folders. With my new install there is not even a folder for 'firefox' in my 'etc' folder. How do I proceed to restore my bookmarks? If I need to install and older Firefox version I will do so. Many thanks, Tony

Asked by shantiwaters 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Closing Browser Tabs

it used to be so easy to close multiple tabs in the previous version of Firefox. A right-click and the single key Would close either all other tabs for tabs to the right.… (read more)

it used to be so easy to close multiple tabs in the previous version of Firefox. A right-click and the single key Would close either all other tabs for tabs to the right. I use it all the time.

New method that requires multiple mouse clicks and traversing a drop-down menu is clunky, time-consuming, and annoying. There's no reason both options couldn't be available at the same time.

Is there a way to submit a request for this in the next update?

Asked by BillTreloar 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Mac - Addons

Hello I have aktivated some addons. At that time, the are aktivated bit I haven't these no more on the top of firefox and they are didn't working. So what can I do ? Last… (read more)

Hello I have aktivated some addons. At that time, the are aktivated bit I haven't these no more on the top of firefox and they are didn't working. So what can I do ? Last time the firefox had crashed under MAC (last update)

greetings from Germany Bernd

Asked by bees1 1 year ago

Answered by FredMcD 1 year ago