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my account was locked. I need to get it unlocked please

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1355554. Please follow up there, thanks.] Need my account unlocked [Personal information removed by … (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1355554. Please follow up there, thanks.]

Need my account unlocked

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by stubby1969 2 months ago

  • Locked

... @gmail.com

duplicate of /questions/1358358 thread. Please my Gmail account 1year is not login my problem issues Google couldn't verify this account belongs to you ... @gmail.com ed… (read more)

duplicate of /questions/1358358 thread.

Please my Gmail account 1year is not login my problem issues Google couldn't verify this account belongs to you ... @gmail.com


edited email account from public and search/spam bots view and also locked as a duplicate.

Asked by masnojaalalaa 2 months ago

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I can’t sync devices.

Hello. I have Firefox on my 3 devices: laptop Win10, desktop Win10 and iPhone IOS 13.3. I had no problems before. But now I can't sync anything. I click "sync now" and no… (read more)

Hello. I have Firefox on my 3 devices: laptop Win10, desktop Win10 and iPhone IOS 13.3.

I had no problems before. But now I can't sync anything. I click "sync now" and nothing happens. The last successful sync on IOS device was on 13/01/20. I tried reinstall iPhone Firefox and now I have no bookmarks on my phone. I checked about:sync-log on my desktop. All errors are here: https://yadi.sk/d/mX_YM-JptfmLvA

Hope for your help.

Asked by 7radiz 1 year ago

Answered by 7radiz 1 year ago

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firefox not recognized if I re-start my mac OS Catalina

Ever since I updated my Mac OS to Catalina, and updated Firefox to 70, any time I re-start my computer, Firefox does not recognize previous sessions and I have to open my… (read more)

Ever since I updated my Mac OS to Catalina, and updated Firefox to 70, any time I re-start my computer, Firefox does not recognize previous sessions and I have to open my tabs - including pinned tabs - over again. Then I get messages on my other devices saying Firefox has been opened on a new device. It doesn't recognize that I've been running Firefox before.

Asked by dianneblackburn2001 1 year ago

Answered by cor-el 1 year ago

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I'm syncing history. Why do my devices have different sets of history?

When syncing history between devices I expect them to have the same set of history entries. They don't. Why not? I can find entries on one device that I can't find on an… (read more)

When syncing history between devices I expect them to have the same set of history entries. They don't. Why not?

I can find entries on one device that I can't find on another. I'm relying on finding all entries on all devices.

Asked by onetimename 1 year ago

Answered by the-edmeister 1 year ago

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Synced Addons for Normal and Developer Edition separately

Hello I'm working currently on Windows and MacOS , on both I recently switched to Firefox and Firefox Developer Edition. I want to have synced dev-only extensions (like … (read more)

Hello I'm working currently on Windows and MacOS , on both I recently switched to Firefox and Firefox Developer Edition. I want to have synced dev-only extensions (like wapplyzer, vuejs inspector etc.) on developer edition and daily extensions only for normal firefox. I've searched and found something about profiles, but when I installed Vue.js devtools on DE it installed on normal version too. Can I separate it in any way keeping everything on one account? Best

Asked by Sky 1 year ago

Answered by cor-el 1 year ago

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Search Browser History by Device

My Firefox account is synced with my phone and PC. Is it possible to filter my history by device so I can see only what sites I’ve visited on my computer and not the hist… (read more)

My Firefox account is synced with my phone and PC. Is it possible to filter my history by device so I can see only what sites I’ve visited on my computer and not the history from the Firefox app on my phone?

Asked by cameroncw 1 year ago

Answered by cor-el 1 year ago

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Is Firefox Account and 火狐通行证 the same thing?

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems t… (read more)

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems that I cannot log in to 火狐通行证 using my Firefox Account email address but that's rather confusing.

Asked by Alan-Liang 1 year ago

Answered by Eve 1 year ago

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When I try to view my synched Android tabs on Firefox desktop, it only lets me "add device," even though my phone is already connected.

I have Firefox 75.0 for my Windows 10 laptop, and Firefox 68.7.0 for my Android phone. Both are synched to my account, and both devices list each other as being synched. … (read more)

I have Firefox 75.0 for my Windows 10 laptop, and Firefox 68.7.0 for my Android phone. Both are synched to my account, and both devices list each other as being synched.

And yet, when I click on "synched tabs" on the desktop, it only ever gives me the "send text so you can install and synch Firefox" option. Out of interest I tried this, and all it did was confirm that I am indeed already synched.

Now I have seen reference on the help pages to Firefox 69 (nice) for Android, but the Play Store doesn't list an upgrade option; aside from that possible issue I've no idea why it isn't working.

Thanks in advance for your help.

Asked by RetroRaiderD42 1 year ago

Answered by RetroRaiderD42 1 year ago

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I need an admin to remove my email address from the "this address bounced" list

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607 I had accidentally deleted the e… (read more)

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607

I had accidentally deleted the email address I use from my email server before trying to sign back in to Firefox Sync. I added it back, and made sure that it works. However, it is impossible for me to sign in at all any more because I'm getting the "Your Email was just Returned. Mistyped Email?" error.

Please remove my email address from the bounce list so that I can sign in.

Asked by marunz 1 year ago

Last reply by philipp 1 year ago

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Firefox Sync does not sync bookmarks from Android to macOS

Hi! With the current version of Firefox installed on a Macbook and an Android phone and Firefox Sync (only bookmarks selected) setup on both of them, I can sync on both d… (read more)

Hi!

With the current version of Firefox installed on a Macbook and an Android phone and Firefox Sync (only bookmarks selected) setup on both of them, I can sync on both device without any error message.

After the sync, there is a new "Desktop Bookmarks" folder on the Android phone which contains all bookmarks from the Mac – nice!

On the Mac, however, the bookmarks from the Android phone don't show up. Searching for a bookmark created on the Android phone prior to the sync returns nothing on the Mac.

In the old days, there used to be a top level item "Mobile Bookmarks" on the desktop browser. There's no such thing on my Mac browser unless if I enable it explicitly with "about:config". But even in this "Mobile Bookmarks" folder, the bookmarks from the Android phone don't show up and the "Mobile Bookmarks" folder itself is removed again after the next app restart.

I've already verified the places.sqlite on the Mac with "about:support".

Thanks a lot for your hints!

Cheers, -sven

Asked by svoop 1 year ago

Answered by svoop 1 year ago

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Sending tab from desktop to mobile won't work.

I have tried refreshing the browser and uninstalling it and reinstalling it from my computer and iPhone. I can't get send tab to work to ios but I can get it to work from… (read more)

I have tried refreshing the browser and uninstalling it and reinstalling it from my computer and iPhone. I can't get send tab to work to ios but I can get it to work from iOS to desktop, I've looked all over for a solution but couldn't find any solutions. Any Ideas?

Asked by dohmsalex 1 year ago

Answered by dohmsalex 1 year ago

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Hi, i've just installed a new version of firefox, i logged in with my account but i've lost my passwords, preference and everything

Hi Sync is not working, i made a new fresh install, changed my password and on this mac and my mobile sync is not working, while in another laptop my preferences, passwor… (read more)

Hi Sync is not working, i made a new fresh install, changed my password and on this mac and my mobile sync is not working, while in another laptop my preferences, passwords and everything are there. Now i'm afari to close the other laptop, i could change every password (and they are difficult to remember)

Asked by Plebeo Irascibile 1 year ago

Last reply by AliceWyman 1 year ago

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  • Archived

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

An error occurred during a connection to 127.0.0.1:11100. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG … (read more)

An error occurred during a connection to 127.0.0.1:11100. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


solve this issue

Asked by selva.pul2 1 year ago

Answered by Tommy 1 year ago

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  • Archived

Possible to d isable synced plugin locally only?

I have my plugins synced through Firefox Sync. For development I'm using Firefox Developer Edition (FDE). There are times I do not want to have all plugins en-/disabled i… (read more)

I have my plugins synced through Firefox Sync. For development I'm using Firefox Developer Edition (FDE).

There are times I do not want to have all plugins en-/disabled in all browser. e.g. I don't need a form filler plugin all the time in my regular FF instance. But I mostly need it all day in the FDE instance.

Problem starts by disabling a plugin in the regular FF instance. Because this disables the plugin through sync in all other instances.

I'm looking for s possibility to disable plugins "locally". So only disable it for the currently running FF instance, and not propagate the state through sync.

A separate "DEV profile" might help, but I don't want to deal with sep. profiles, as the tabs would be synced in this different profile for example.

I can imagine that this is kind of an edge case scenario. But maybe somebody knows a way around this.

Asked by da.we 1 year ago

Answered by da.we 1 year ago