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Home Page Setting

In attempting to set my preference for a Homepage in Firefox, I get an error in the search bar, 1st the lock has a red slash on it, 2nd I get a "Coming Soon page" in the… (read more)

In attempting to set my preference for a Homepage in Firefox, I get an error in the search bar, 1st the lock has a red slash on it, 2nd I get a "Coming Soon page" in the search bar. Basically I simply cannot choose my own homepage, I have deleted all extensions, all other plug-ins, etc. Nothing worked, can someone help? Thank You.

Asked by Fernand 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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"Clear Data" stored cookies, site data, and cache NOT clearing. 160KB can only be cleared by "Force Quit" of Firefox.

"Clear Data" stored cookies, site data, and cache NOT clearing. 160KB can only be cleared by "Force Quit" of Firefox. "Clear Data", "Forget the Last 24hrs", and closing … (read more)

"Clear Data" stored cookies, site data, and cache NOT clearing. 160KB can only be cleared by "Force Quit" of Firefox.

"Clear Data", "Forget the Last 24hrs", and closing Firefox do not remove 160KB. This is a new problem.

Asked by andyfrankshow 1 year ago

Answered by Wesley Branton 1 year ago

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Logging in to my Yahoo e-mail account via Firefox

Yesterday I tried to log in to my Yahoo account as usual, via Firefox. The tab always says AT&T Yahoo log in and then I can see my e-mails. This time the screen was… (read more)

Yesterday I tried to log in to my Yahoo account as usual, via Firefox. The tab always says AT&T Yahoo log in and then I can see my e-mails. This time the screen was blank. I can log in from Google Chrome and Safari but I want to us Firefox because I think it is safer. A couple of days ago, I logged out of my e-mail but kept Firefox open, in sleep mode. I think something hacked Firefox. I need help restoring it!!

Asked by skyhorse3593 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Recently I have encountered significant access issue with Firefox vs Chrome not even Captcha seems to work anymore. I do a lot of surveys and many won't load on Firefox driving me to switch to Chrome, Help!

Recently I have encountered significant access issue with Firefox vs Chrome not even Captcha seems to work anymore. I do a lot of surveys and many won't load on Firefox … (read more)

Recently I have encountered significant access issue with Firefox vs Chrome not even Captcha seems to work anymore. I do a lot of surveys and many won't load on Firefox driving me to switch to Chrome, Help!

Asked by keithsgold 1 year ago

Answered by Wesley Branton 1 year ago

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Lost Tab in Mozilla Toolbar Menu

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from … (read more)

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from the Apple Magic trackpad. The TAB that I use for dissertation work (PHD) disappeared. Thinking that it simply was transferred to the my Bookmarks, I checked there. No joy. I also checked to the bookmark menu TAB for my university teaching work. Not there either? Hmm. I searched for the Bookmark (PHD) and I am not able to locate it.

Any suggestions?

I would be most grateful.

Sincerely, AM

Asked by alistairmeister 1 year ago

Answered by alistairmeister 1 year ago

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Is there a way to repair an existing profile?

I have a strobe sensitivity and visual motion sensitivity, so the default Firefox settings aren't safe for me. (For example, the default settings have flashingcursors, au… (read more)

I have a strobe sensitivity and visual motion sensitivity, so the default Firefox settings aren't safe for me.

(For example, the default settings have flashingcursors, autoscroll, smooth scrolling, autoplay enabled, no ad blocker installed, etc.)

I can't use a new profile unless I can copy over all my existing safety and accessibility fixes. Besides about:preferences, that includes a number of fixes to about:config, userChrome.css, userContent.css, and a number of add-ons.

I am not quite sure what the Autoconfig can do, or how to set it up, but I understand I would need to manually track down and copy all my safety settings, which isn't even possible with the current about:config. And wasn't practical with the old one.

Anyway, trying to follow debugging instructions, which often involve creating new profiles, and then copying everything to these profiles so I can test them relatively safely, has gradually screwed up my Firefox installation. A lot of freezes, the url bar going unresponsive, etc.

Maybe if I can sync to a dummy location and then back I can fix this. I don't know what else I can do.

Asked by MarjaE 1 year ago

Last reply by cor-el 1 year ago

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Firefox sync is not syncing bookmarks to a new device

I purchased a new device, but the bookmarks are not syncing like it has on prior devices. I have confirmed all setting are exactly as they were previously. No matter what… (read more)

I purchased a new device, but the bookmarks are not syncing like it has on prior devices. I have confirmed all setting are exactly as they were previously. No matter what I try, I can't get my bookmarks to join me on my new device. Is this a known bug?

Asked by mk 1 year ago

Answered by ARMAN KHAN 1 year ago

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Latest FF Update Failed to Import Bookmarks and PW

Hello, The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to re… (read more)

Hello,

The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to restore my data. I have a old FF data, but it's stating nothing has been backed up since 2018, however I've used FF daily. Any suggestions? Thank you in advance!

Asked by sr.selvin 1 year ago

Answered by Wesley Branton 1 year ago

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Interal error message when trying to log into Web mail.

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Saf… (read more)

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Safari & Chrome working fine.

Asked by Beardog11 1 year ago

Answered by FredMcD 1 year ago

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Enter doesn't work in the URL bar

Hi everyone, I'm having issues with my url/navigation bar and I can't find out how to fix it. I already reinstalled firefox but it didn't change the issue: When I type i… (read more)

Hi everyone, I'm having issues with my url/navigation bar and I can't find out how to fix it. I already reinstalled firefox but it didn't change the issue: When I type in a website (or a search) in the url bar, nothing happens when I press enter, I have to manually click on the arrow to get the browser to react. (It works just fine in other browsers). I tried to de- and re-activate all the Address Bar Suggestions in preferences but this also didn't change anything.

Hope there's a solution out there..

All good Simon

Asked by oxholm8 1 year ago

Answered by ARMAN KHAN 1 year ago

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Working on Opera but not on Firefox or Chrome

Hi Had an issue opening some websites since yesterday and have just discovered that they are working without issue on Opera but still not opening on Firefox or Chrome. An… (read more)

Hi Had an issue opening some websites since yesterday and have just discovered that they are working without issue on Opera but still not opening on Firefox or Chrome. Anyone got any suggestions please?

Asked by PsYAuM 1 year ago

Answered by ARMAN KHAN 1 year ago

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Single URL sites are redirecting to Google Search

I use Firefox for my office, and there are several URLs internal to my company that work with a single word. For example: "xyz/12345" is the same as "http://xyz.company.c… (read more)

I use Firefox for my office, and there are several URLs internal to my company that work with a single word.

For example: "xyz/12345" is the same as "http://xyz.company.com/12345" which opens the resource 12345.

This used to work absolutely fine until the latest update.

Current: 78.0.1 (64-bit) on MAC OS 10.15.5

Now, xyz/12345 searches google instead of navigating to the website. I do still need google search on the browser bar, as I use it frequently as well.

Having to type out http://xyz/12345 is an overhead that I would like to avoid.

Please suggest if there are any workarounds that could be used to get this working again.

Asked by DetectiveShrek 1 year ago

Answered by DetectiveShrek 1 year ago

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Firefox won't access hotmail.com or outlook.live.com

All my email is at hotmail.com. Firefox refuses to go there. I type in the address and it just reverts back to the site I was on. To set up an account on firefox I ha… (read more)

All my email is at hotmail.com. Firefox refuses to go there. I type in the address and it just reverts back to the site I was on. To set up an account on firefox I had to engage safari to get to my email to get the verify code firefox sent me.

Asked by marmick61 1 year ago

Answered by Wesley Branton 1 year ago

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2020 Annual Visitors Survey

Hello, I got a message on Firefox about "2020 Annual Visitors Survey". After the completion of the survey, the applicant can select a gift. Is this true? or just fishing… (read more)

Hello, I got a message on Firefox about "2020 Annual Visitors Survey". After the completion of the survey, the applicant can select a gift. Is this true? or just fishing?

Asked by Yasashi 1 year ago

Answered by Wesley Branton 1 year ago

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identifing networks used

FF is using networks that I cannot identify its usage and appear to be built in. Example FF connects to ec2-34-218-161-109.us-west-2.compute.amazonaws.com Does FF provide… (read more)

FF is using networks that I cannot identify its usage and appear to be built in. Example FF connects to ec2-34-218-161-109.us-west-2.compute.amazonaws.com

Does FF provide a method to identify networks it uses?

Asked by Mace2 1 year ago

Last reply by cor-el 1 year ago