Showing questions tagged:

My bookmark toolbar is empty

My bookmark toolbar is empty. I have made sure "Always Show" is checked. I have tried to put new Web Sites on the toolbar to no avail. Nothing seems to bring back my … (read more)

My bookmark toolbar is empty. I have made sure "Always Show" is checked. I have tried to put new Web Sites on the toolbar to no avail. Nothing seems to bring back my bookmarks. I have added the little star with the bracket under it to the bookmark toolbar. It has many of the previous bookmarks but many are also missing. Entire folders are missing. I have been messing around with the tabs toolbar because they are about 30% too tall. About 1" too tall. 3/4" above text and 1/4" below. About 1/3rd of my screen is taken by tool bars. Approx 1 1/8" by the bookmark toolbar alone which is showing only the star with the bracket under it ( Far left of line ).

Solved 30

Firefox' build-in translator

Near Firefox. Why does Firefox's built-in translator always write “Near” in front of all opening sentences? It's very annoying to look at. Have you considered using AI? D… (read more)

Near Firefox. Why does Firefox's built-in translator always write “Near” in front of all opening sentences? It's very annoying to look at. Have you considered using AI? DeepL is great for translating. It translates not only the words, but also the culture.

[edited email from community support forum]

Solved Archived 1 293

not receiving mail from a gmail sender

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my… (read more)

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my [email removed]@optonline.net account to a gmail address and I don't get a response. I have a known and trusted person send me mail from there gmail process and do not receive it. I spend a lot of time with optonline help and the say there mail process is working fine. It was suggested that my browser could be the problem, so I am coming to you to correct the issue. I had sent this same request to you yesterday but can not find any it anywhere in your system. So I will try again. Richard Everett [email removed]@optonline.net [phone number removed]

Locked Archived 1 433

Bank website always adds password but the passwords have never been saved! And they're incorrect!

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never be… (read more)

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never been saved but I can't enter the correct password characters because I can't override the symbol. I'm having to access this bank account on Chrome unfortunately. Most frustrating because the website is not listed in "Saved passwords" so I can't edit it! Thanks Mike Bathgate

Solved Archived 1 281

Something is wrong when trying to create a youtube channel using NVDA.

Hi, I was asked if I could contact you by google disability. I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA. I press b … (read more)

Hi, I was asked if I could contact you by google disability.

I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA.

I press b until I hear account menu button button submenu, pres enter or space, then arrow down to create channel and press enter. Nothing seams to happen.

Google disability has shown me a couple of video or audio files proving that it can be done, they've even said that they tried creating an account with an outlook account, what live.co.uk is called now from my understanding.

SO I'm really confused as to why they can do it and I can't.

I can't show you with OBS because it messes with my screen readers speech so if you have another way I can show you; please let me know.

I've already tried the following, suggested by disability support: 1. uninstalling and reinstalling firefox.

2. making sure addons are disabled, the only one I left enabled was a volume booster but I doubt that would be the issue.

3. Setting NVDA back to factory settings and disabling all addons.

This has been confusing me on and off for up to a year now.

Solved Archived 1 130

Firefox previous data retrieval

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my … (read more)

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my previous version of firefox?

Solved Archived 1 200

Animated themes ramp up the ram usage if I minimize firefox.

I have installed an animated theme for my home page a while back, but recently if I minimize firefox the memory usage increases until it freezes my pc completely. I know … (read more)

I have installed an animated theme for my home page a while back, but recently if I minimize firefox the memory usage increases until it freezes my pc completely. I know this issue has been reported as Bug 1828587 2 years ago and it is said that it is fixed, but here I am experiencing the same thing. I would appreciate any help since I am not that good at coding a css file. Here is my userContent.css code if maybe i set something up wrong:

@-moz-document url("about:newtab"), url("about:home"), url(about:privatebrowsing) {

   /* Sets background image and autoscale image to browser window. */
   body {
       background-image: url("wallpapers/wallpaper.avif") !important;
       background-size: cover !important;
       background-repeat: no-repeat !important;
       background-attachment: fixed !important;
       background-position-x: center !important;
       background-position-y: bottom !important;
   }
   @-moz-document url("about:newtab"), url("about:home") {
       .top-site-outer .title {
           color: white !important;
       }
       .logo-and-wordmark .wordmark {
           fill: white !important;
           color: #00aaff !important; /* fallback for text */
       }
       .context-menu-button.icon {
           fill: white !important; /* for SVG-based icons */
           color: white !important; /* for any text-based fallback */
           opacity: 1 !important; /* ensure visible even when normally dimmed */
       }
   }

The second part is to make some of the text on my homepage white so it is visible.

Solved Archived 1 331

Homepage saved sites

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about… (read more)

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about:config and everything is still there. I have tried following things: 1. restart Mozilla 2. restart PC 3. refresh Mozilla (this worked... for 1 day, I had to manually put all the saved sites again but they again disappeared when I turned on PC the next day)

However, if I enter troubleshoot mode, everything is still there and working. So I assumed it is an extension or a theme problem, which would be a great solve if I had any really. I have no extensions and I use the same basic theme that I start with. So I tried disabling hardware acceleration, didn't work. I am running out of ideas really other than switching to Chrome at this point.

Attaching files to show the issue. Not shown is the regular mode, the shown one is the troubleshoot mode

Solved Archived 1 160

Sync didn't work

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browse… (read more)

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browser. I logged in, nothing happened. I rebooted, nothing changed. I clicked sync, everything was the same. Where are my bookmarks and passwords?

Solved Archived 1 290

Firefox Block Websites

I get Apple emailed advertisements. When I wished to unsubscribe I am sent to "c.apple.com". Firefox tells me that "We’re having trouble finding that site" and "We can’… (read more)

I get Apple emailed advertisements. When I wished to unsubscribe I am sent to "c.apple.com". Firefox tells me that "We’re having trouble finding that site" and "We can’t connect to the server". I believe this is a valid site. I would like to know if Firefox blocks certain websites. If there are blocked sites what is the procedure to unblock them.

Solved Archived 1 130

Hello, I’m using Mozilla Firefox on Windows 10. The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

Hello, I’m using Mozilla Firefox on Windows 10. The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens … (read more)

Hello, I’m using Mozilla Firefox on Windows 10.

The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

Solved Archived 1 865

Multiple processes

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is… (read more)

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is running as many as 85 processes. I have tried the recommended methods of limiting it...but the performance options do not provide the ability to limit processes as set out in the instructions....and changing the browser.tabs.remote.autostart to false also did not work. If I can't fix this, I will have to stop using Firefox. I am using version 144.0

Locked Archived 1 282

Multiple processes

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is… (read more)

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is running as many as 85 processes. I have tried the recommended methods of limiting it...but the performance options do not provide the ability to limit processes as set out in the instructions....and changing the browser.tabs.remote.autostart to false also did not work. If I can't fix this, I will have to stop using Firefox. I am using version 144.0

Locked Archived 1 180

Does PQC algorithm for session key sharing supported by Firefox ?

Hello everyone, I am using Firefox latest release (eg 145.0.1). At https://developers.cloudflare.com/ssl/post-quantum-cryptography/pqc-support/ , it seems that X25519MLKE… (read more)

Hello everyone,

I am using Firefox latest release (eg 145.0.1).

At https://developers.cloudflare.com/ssl/post-quantum-cryptography/pqc-support/ , it seems that X25519MLKEM768 is supported since Firefox 132. Do you confirm ?

I ask this question because when I am connecting to https://pq.cloudflareresearch.com/ and activate the network tab before reaching this URL, and looked at the security tab on the right bottom panel, as you can see in the screenshot attached, in the Exchange group keys, I see x25519 and not x25519mlkem768 meaning that Firefox is not PQC ready for key establishment :-(

Best Regards.

Solved Archived 1 436

Firefox won't go into background on Windows 11

Hi, I'm on Firefox 147.0.3 and windows 11 business 25H2 (26200.7623), with two displays. For the past few weeks: - firefox stays on top - alt-tab to other window on that … (read more)

Hi, I'm on Firefox 147.0.3 and windows 11 business 25H2 (26200.7623), with two displays. For the past few weeks: - firefox stays on top - alt-tab to other window on that screen doesn't work, other app is not displayed over firefox - clicking on other app icon in task bar doesn't bring it to foreground/top - even other firefox window (like new private window) is opened in background - the only way around is to minimize firefox - without firefox opened, everything works normally It is really disturbing my flow / ways of interacting with apps / habit of using keyboard to move between apps.

Is it a bug, or is it a matter of some settings? I've seen similar quesiton from 9 years ago https://support.mozilla.org/en-US/questions/1140245 but there is no setting of the same name now?

Solved Archived 1 211