Showing questions tagged:

SIR I AM HELP FOR THIS SOLVED TROUBLESHOOTING

https://pcc.police.gov.bd/ords/pcc2/r/pcc/apply?clear=12&session=6402485961689&cs=[url trimmed] Secure Connection Failed An error occurred during a connection to… (read more)

https://pcc.police.gov.bd/ords/pcc2/r/pcc/apply?clear=12&session=6402485961689&cs=[url trimmed]


Secure Connection Failed

An error occurred during a connection to pcc.police.gov.bd. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Locked Archived 1 127

Visual Bugs within Firefox

Hello! I have been having certain visual bugs occurring within the Firefox browser, I do not know what's causing them but am hoping someone can help! Firefox keeps on add… (read more)

Hello! I have been having certain visual bugs occurring within the Firefox browser, I do not know what's causing them but am hoping someone can help! Firefox keeps on adding or changing translucent white boxes to multiple websites, I have some from YouTube attached below but I've had this issue on multiple websites. I'm using an ARM architecture Surface Pro X and when I reached out to Microsoft they couldn't help me since the error was just in Firefox.

Solved Archived 1 118

Your browser is being managed by your organization

I am running Linux Mint 19 and when I tried to activate the container extension some options were not selectable and a msg appeared at the top of my settings: "Your brows… (read more)

I am running Linux Mint 19 and when I tried to activate the container extension some options were not selectable and a msg appeared at the top of my settings: "Your browser is being managed by your organization" I am a home user and never had anything to do with any corporate PC. The policy it lists is: disableappupdate true. Everything I see in the help database for this pblm pertains to Windows. As I said above I am running linux mint.

what is going on here???

Solved Archived 1 264

Harmony Web Protection Privacy Policy

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox b… (read more)

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

Solved Archived 1 446

Platform version error

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < … (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Locked Archived 1 218

Cannot sign in to New York Times

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is … (read more)

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is the problem. I can connect to any and all other sites. I can connect and sign in to the NYTimes from my iPad as well, so I believe it is the version on my Windows 11 laptop that is the problem. I've cleared all cookies and history, restarted my computer, re-booted my modem even, and closed my VPN, all to no avail. I have version 129.0.2, and it is up to date. It was working yesterday just fine. Is there another update coming to correct this?

Solved Locked Archived 1 168

contact firefox

hi i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not … (read more)

hi

i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not working can sort it out

2ndly its hard to get in touch with your crap support line can you also make it easier to get hold of your team rather going through 1000x pages, why is everybody not keeping any proper contact information you and google are same [edited]. exceptionally down the drain support. [edited] sort it out. or else i have to take further action.

Locked Archived 1 209

tab recovery?

Hi, my pc (I think the ssd/os) just quit on me, is there a way for me to build a new system (reformat) onto a new drive and either using the old drive (if accessable) or … (read more)

Hi, my pc (I think the ssd/os) just quit on me, is there a way for me to build a new system (reformat) onto a new drive and either using the old drive (if accessable) or "the cloud" recover all my old tabs from that pc onto the new one? I had a list of tabs saved, but it hasn't been updated in a couple months (yes, I have a lot and can't remember them all).

I'm hopeing it's as simple as putting the old drive as a secondary drive and copying the "appdata" folder or something to the new pc.

System: windows 7 (yeah, I don't want to give it up) on evga mobo with i7-x990 cpu and maxed out ram. Samsung ssd (2.5"). Most all "personal data" is stored and accessed from my nas, just don't know how to do that for the tab hostory.

Solved Archived 1 146

Firefox tab keeps crashing

Hello, I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with fir… (read more)

Hello,

I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with firefox.

Been trying to identify the problem. Here are some crash reports. All of them have the signature (unloaded T_Prevent64.dll)

Submitted Crash Reports Report ID Date Submitted bp-53c88a80-cb16-40d1-947d-197540240726 7/27/2024, 12:41 AM View bp-9c66625e-4a15-4d98-91c4-9ad8d0240726 7/27/2024, 12:41 AM View bp-e47e93d4-24f7-4ef7-9ee5-338e60240726 7/27/2024, 12:30 AM View bp-13afc8a2-be56-47ac-9ac7-76a090240726 7/27/2024, 12:30 AM View bp-9815e4b1-8134-4743-9dd9-8b2090240726 7/27/2024, 12:30 AM View bp-6097b5c4-fc4f-484f-856e-4af2b0240726 7/27/2024, 12:30 AM View bp-a7f77e4d-a97b-40ea-8234-c663c0240726 7/27/2024, 12:30 AM View bp-bfbf3809-eb66-4b19-a974-5afdc0240726 7/27/2024, 12:30 AM View bp-00f1270c-905b-4dba-852d-f435d0240726 7/27/2024, 12:30 AM View bp-046a789e-ed76-4800-8191-7caff0240726 7/27/2024, 12:30 AM View bp-d1b42aac-50f7-4605-8529-7b54b0240726 7/27/2024, 12:30 AM View bp-0f235aff-8ab6-4452-860d-051890240726 7/27/2024, 12:30 AM View bp-4aa4474f-594e-442f-b128-a90150240726 7/27/2024, 12:30 AM View bp-3cff0004-374e-42d1-b218-4955c0240726 7/27/2024, 12:30 AM View bp-59fbf0b7-6233-4f17-9e8e-bac590240726 7/27/2024, 12:30 AM View bp-ad0de436-d27c-467f-ba67-dc1920240726 7/27/2024, 12:30 AM View bp-563f7fe1-fd7a-4421-8a43-c52dd0240726 7/27/2024, 12:30 AM View bp-db02aaa2-aa75-473e-9e35-fd9fd0240726 7/27/2024, 12:30 AM View bp-e592c09f-7e55-4218-9b15-233a70240726 7/27/2024, 12:30 AM View bp-ffd6a3c8-d728-4582-9757-9cecd0240726 7/27/2024, 12:30 AM View bp-6c29b49f-f322-4370-aad9-1b2ab0240726 7/27/2024, 12:30 AM View bp-aa98e6dd-bc36-4483-bdd9-b055d0240726 7/27/2024, 12:30 AM View bp-0ca93951-168d-456d-ab9e-8b7ea0240726 7/27/2024, 12:30 AM View bp-59503df9-c479-477f-b5e9-711560240726 7/27/2024, 12:30 AM View bp-c1fe89fd-3453-494a-9393-fb9ca0240726 7/27/2024, 12:30 AM View bp-823c313d-b61c-4765-ae03-26b990240726 7/27/2024, 12:30 AM View bp-d98a0d3e-9771-420e-8926-bebfa0240726 7/27/2024, 12:30 AM View bp-28344e31-eec2-457e-bdfa-dec460240726 7/27/2024, 12:30 AM View bp-0ec8d55c-f85b-4285-857c-346980240726 7/27/2024, 12:30 AM View bp-e065338b-1c98-45ab-86e1-8bbd00240726 7/27/2024, 12:30 AM View bp-4e5ba615-3909-43e0-a753-1b5520240726 7/27/2024, 12:30 AM View bp-a3c4b47b-0c18-4b57-8891-d87740240726 7/27/2024, 12:30 AM View bp-d2cd41a4-0d99-48fb-9c03-eef450240726 7/27/2024, 12:30 AM View bp-678cde97-5d99-46e7-85cd-4a1470240726 7/27/2024, 12:30 AM View bp-aa7cfca5-3347-4da6-8bfd-eb25e0240726 7/27/2024, 12:30 AM View bp-d583ec50-2340-4d00-b2c8-9893a0240726 7/27/2024, 12:30 AM View bp-0ab52e60-ece8-4813-a88c-996140240726 7/27/2024, 12:30 AM View bp-6218d412-d4f5-4029-a576-818940240726 7/27/2024, 12:30 AM View bp-89b4ca44-d0f4-4c9c-863f-01fab0240726 7/27/2024, 12:30 AM View bp-58f79dd0-dc63-460c-ac2e-6b9530240726 7/27/2024, 12:30 AM View bp-39f7438c-8d02-4458-9e5f-66c150240726 7/27/2024, 12:30 AM View bp-9af0b7a8-2bef-4397-b9d8-a85260240726 7/27/2024, 12:30 AM View

Solved Archived 1 3104

Greyed out box in right top corner on some websites

On several site there's a greyed out box top right, which disables anything it covers, can't be got rid of, and makes using Firefox for these sites impossible. Help, plea… (read more)

On several site there's a greyed out box top right, which disables anything it covers, can't be got rid of, and makes using Firefox for these sites impossible. Help, please?? Thank you! (I'm having to use Chrome...)

Solved Archived 1 218

Error

When I try to open Firefox I get an error message stating that Version 10.0.1 is not compatible with min 10.1 max 10.1. What is the fix?

Locked Archived 1 158

tabs crashing

Hello, I did everything mentioned in support articles, but the tabs on firefox are still crashing frequently, sometimes the first I open, sometimes it's the third... But… (read more)

Hello, I did everything mentioned in support articles, but the tabs on firefox are still crashing frequently, sometimes the first I open, sometimes it's the third... But it is making my work really difficult. Here are IDs of some of the crash reports (i found that I should post them here to get help) bp-1362556a-479e-4d29-8d25-24d060240827 bp-f743f721-6668-44af-a590-f058d0240827 bp-abbc2e52-a121-41f2-9275-d73e60240827 bp-74137ee7-cfe7-4362-a450-567500240827 bp-ca2327bf-99b5-4f2d-9e08-42dd00240719

Please help Thanks

Solved Archived 1 100

Firefox Keeps Crashing on Startup After the Latest Update

Hi everyone, I recently updated Firefox to the latest version, and ever since, it crashes immediately on startup. I haven’t installed any new extensions or made any signi… (read more)

Hi everyone,

I recently updated Firefox to the latest version, and ever since, it crashes immediately on startup. I haven’t installed any new extensions or made any significant changes to my system. I’ve tried restarting my computer and reinstalling Firefox, but the issue persists.

Is anyone else experiencing this problem? Are there any known solutions to fix this crash issue? I really rely on Firefox for my daily browsing, so any help would be greatly appreciated!

Thanks in advance.

Solved Archived 1 90

firefox just lost all open tabs (even pinned ones), history (for this device only), open windows

on PC A, firefox just lost all open tabs (even pinned ones), history (for this device only thank gods), open windows. I installed a windows yesterday on a different PC (l… (read more)

on PC A, firefox just lost all open tabs (even pinned ones), history (for this device only thank gods), open windows.

I installed a windows yesterday on a different PC (lets call it B), and logged in with the same microsoft account PC A uses. Then installed firefox and logged in to sync (on PC B).

Did that somehow overwrite the profile? Even though it was a different PC?

Solved Archived 1 285

Mouse clicks always selecting something.

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.… (read more)

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.

Solved Archived 1 246

Firefox 128.0`

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11) My mail account has numerous shared groups. However these now fail to load with a mes… (read more)

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11)

My mail account has numerous shared groups. However these now fail to load with a messgae "Cannot load folders for "xxxxxxxxx" Decoding failed.

Additionally, while I can see new mails in the list (under focused and Other), the previews are all blank.

I do not get this error in Edge or Chrome in Windows.

Solved Archived 1 137