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  • Solved

On every text line, I'm able to view the typing cursor as if I would be able to type

I attached a screenshot of what appears whenever I click anywhere around any text. It acts like it's a place that I could type. Obviously not something that breaks the ap… (read more)

I attached a screenshot of what appears whenever I click anywhere around any text. It acts like it's a place that I could type. Obviously not something that breaks the app, but incredibly annoying. Also only happens on Firefox.

What would I have to do to get this to stop? It surely can't be an intended interaction.

Asked by silas.osburn 5 months ago

Answered by cor-el 5 months ago

  • Solved

Settings lost after login to Firefox

Hello, I just noticed that at the top of my settings menu there was a flag saying that I was not logged in to Firefox. I clicked the link and logged in. Bam, all my set… (read more)

Hello, I just noticed that at the top of my settings menu there was a flag saying that I was not logged in to Firefox. I clicked the link and logged in. Bam, all my settings disappeared! I have special colours and fonts because I am partially sighted. It is now very difficult for me to use my browser. How can I get my settings back, please?

Asked by Chris 5 months ago

Answered by Chris 5 months ago

  • Locked

how to recover passwords i recently accidentally deleted?

I have the profile folder of loginjson, loginbackupsjson and key4 what am i supposed to do to recover my deleted passwords please give me the steps on what i need to d… (read more)

I have the profile folder of loginjson, loginbackupsjson and key4


what am i supposed to do to recover my deleted passwords

please give me the steps on what i need to do with these files

Asked by Faerie Caster 5 months ago

Last reply by Paul 5 months ago

  • Solved

Profile settings and Add-ons disappeared

My add-on and default profile have disappeared after I entered safe mode. The browser window restarted with a new interface with different settings and all my add-ons wer… (read more)

My add-on and default profile have disappeared after I entered safe mode. The browser window restarted with a new interface with different settings and all my add-ons were gone. There reason why I tried out safe-mode was to restore my open tabs which were lost after firefox updates but still showing in history without the possibility to restore them. Currently, I have three profiles in about:profiles but non of them contains my add-ons data. They all appeared as if I am opening the browser for the first time. Inside the profiles file explore, there are 5 newly created profiles see attached screenshots.

Things I did, Cleared cache, refreshed the profiles and restart the browser nothing works.

What is going on. :(. This sucks. I had special add-ons which contained my valuable settings and now they are all gone.

Asked by Figira 5 months ago

Answered by cor-el 5 months ago

  • Locked

since the user from 8 years ago was on a firefox version after the signons.sqlite and was able to recover their logins from a previous even thou they were now on an updated version of firefox could i do the same?

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have … (read more)

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

Asked by Faerie Caster 5 months ago

Last reply by Paul 5 months ago

  • Solved

Microsoft Teams is still connected to my former employer. How can I break that connection?

When I open the Microsoft Teams URL in Firefox (https://teams.microsoft.com) it always goes to the login screen for a former employer. When I open the URL in Chrome or E… (read more)

When I open the Microsoft Teams URL in Firefox (https://teams.microsoft.com) it always goes to the login screen for a former employer. When I open the URL in Chrome or Edge it goes to the generic Teams site where I can participate as a guest. I am reasonably confident the connection is residue from when I used Firefox to participate in Teams meetings as an employee, but the connection is preventing me from participating in Teams meetings with potential new employers. I've deleted cookies for both the employer and the third-party two-factor authentication tool (OKTA), but I can't seem to kill it. The reason I think this is a Firefox issue rather than a Microsoft issue is that I never used Teams with Chrome or Edge and they do not have this spurious connection. Any suggestions? Thanks!

Asked by mgilberg@aol.com 5 months ago

Answered by cor-el 5 months ago

  • Solved

Disable New Translation tool

I updated to the latest version of firefox and am not pleased with the translation tool automatically detecting the wrong language on sites. Is there any way to fully dis… (read more)

I updated to the latest version of firefox and am not pleased with the translation tool automatically detecting the wrong language on sites. Is there any way to fully disable it? I currently have no languages installed yet it pops up offering to "translate".

Asked by EarlofBirds 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

private window problem

If I Open normal window (not private) then click menubar/3 bar menu (upper right side) and click 'new private window' and then close normal window, it also closed my priv… (read more)

If I Open normal window (not private) then click menubar/3 bar menu (upper right side) and click 'new private window' and then close normal window, it also closed my private window. v121.00

Asked by Muhammad_IZ 5 months ago

Answered by Muhammad_IZ 5 months ago

  • Locked

i have tested to see if the loginsbackupjson will have my saved login i removed by accident

I made a fack saved login called ilove123.com and i had the password be 123 i then clicked the three bars selected help selected more troubleshooting information and se… (read more)

I made a fack saved login called ilove123.com

and i had the password be 123

i then clicked the three bars selected help selected more troubleshooting information and selected open folder of my profile

i selected loginsjson searched for ilove123 and it was found

i then removed the saved login ilove123.com

and i repeated the process of reopening profile folder

i selected loginsjson lookked for the login it was not there

but when i selected loginsbackupjson

it was there!

which can only mean my login that i accidently deleted is also in the loginsbackjsonfile of my current profile

but how do i decrypt it?

Asked by Faerie Caster 5 months ago

Last reply by Paul 5 months ago

  • Solved

Can't add gmail accounts

On gmail "https://mail.google.com/mail" I am already logged into my main account, when I click on my profile picture in the top right in order to add accounts/sign into … (read more)

On gmail "https://mail.google.com/mail"

I am already logged into my main account, when I click on my profile picture in the top right in order to add accounts/sign into other gmail accounts, I get this error:

"403. That’s an error.

We're sorry, but you do not have access to this page. That’s all we know."

I tried clearing cookies and no help.

Bare in mind this is on a fresh firefox install on a new desktop, I have been using firefox on my other desktop with no gmail issues like this.

Asked by HabibiFreshUFC 5 months ago

Answered by HabibiFreshUFC 5 months ago

  • Locked

Would it be possible to remove the or update the "sample" response language about Flash?

So for folks who hand wrote thousands of lines of Actionscript code for Adobe Flash, it is incredibly upsetting and frustrating that a witch hunt went after Flash which w… (read more)

So for folks who hand wrote thousands of lines of Actionscript code for Adobe Flash, it is incredibly upsetting and frustrating that a witch hunt went after Flash which we believe was part of a tactic by google to ensure its ads cannot as easily be blocked. Specifically google used all this "modern web" nonsense to become the monopolistic browser in place of internet explorer and to use that "power" explicitly to bend the future web to their will.

This is so upsetting, there are not words to describe it. And the fact that the "answer" is that folks who spent years and thousands of lines of code for Flash, now "simply need to completely re code everything from scratch in a new language" is offensive beyond recognition.

Please consider removing this "standard" response language or at least acknowledge the awful burden that was placed on folks by the decision to join the rest to remove the most popular web technology that helped build the internet, because google must serve everyone ads. It is just gross.

Honestly, we thought Firefox would defy the witch hunt and keep flash working to differentiate and look after the poor developers who suffered from this terrible, terrible action.

p.s. on the day Flash was officially killed off, chrome had more active "severe" security vulnerabilities than Flash. Thus, chrome is objectively less secure than Flash. I wonder how much google spent on paying news companies to post stuff about how "insecure" flash is and the stupid "modern web." I wonder if said "news" companies checked the claims, or just took the payment and posted their "sponsored content."

Asked by sorzubulte 6 months ago

Last reply by sorzubulte 6 months ago

  • Solved

multi account containers wiped out after sync

I set up a new installation of Firefox on a different computer and sync'd my account to it. This resulted in losing all of the multi-account container settings on my prim… (read more)

I set up a new installation of Firefox on a different computer and sync'd my account to it. This resulted in losing all of the multi-account container settings on my primary computer. Is there a way to restore these settings? I do have another computer that I have not used since syncing the new one, if that helps.

What could I have done differently to avoid this (possibly on my new device)? Thanks

Asked by ff76 5 months ago

Answered by ff76 5 months ago

  • Solved

location discrepancy

Hello, I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan. In my communicat… (read more)

Hello,

I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan.

In my communications with VPN server they believe since whatsmyipaddress shows me where my VPN says it should, but FF shows me in Japan, the problem may be a leak at your end. When I created this account today and set my country to Canada (as suggested by PIA), closed everything and rebooted my computer I had hoped to see Canada (en) when I began a search. However, it still shows Japan.

I value my privacy on all devices and turning off location is the first thing I do. I'm now wondering if FF is getting this location from Windows.

Any assistance is most appreciated. Thank you,

Asked by nbx427 6 months ago

Answered by nbx427 6 months ago

  • Solved
  • Archived

Firefox does not appear in volume mixer in Windows 11

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro. All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mix… (read more)

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro.

All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mixer. I tried:

Youtube does not play sounds, the Spotify page notices that it cannot play sound (the spotify App for Windows works fine, though). News sites (tagesschau.de / video, deutschlandfunk.de / audio) play the video, but no sound.

I had the problem a few months ago already but I cannot recall the solution :(

Thanks for helpful hints!

Asked by Wolfgang-Hannover 6 months ago

Answered by Wolfgang-Hannover 5 months ago

  • Solved

Firefox does not save pins on macbook air sonoma

Hi, I have a macbook air using the sonoma os 14.2.1 with firefox 121.0 installed. I searched sites within firefox then pinned them. When I closed firefox then turned off… (read more)

Hi, I have a macbook air using the sonoma os 14.2.1 with firefox 121.0 installed.

I searched sites within firefox then pinned them. When I closed firefox then turned off the mac then restarted it again then calked up firefox from the dock, all the pins were gone. I have firefox settings set to remember open tabs.

How can I keep the pinned tabs after restarting the macbook?

Cheers

Asked by krot 5 months ago

Answered by cor-el 5 months ago

  • Solved

Can't login into accounts.firefox.com

I have freshly install Manjaro system. On there I installed the Flatpak of Firefox. When I try to login into my Mozilla account for sync it doesn't load. See the screensh… (read more)

I have freshly install Manjaro system. On there I installed the Flatpak of Firefox. When I try to login into my Mozilla account for sync it doesn't load. See the screenshot. On my other computer it works without an issue. What can I try?

Asked by Erik.Schick 5 months ago

Answered by Erik.Schick 5 months ago

  • Solved
  • Archived

Show Google search URL in address bar, don't overwrite it with the original search string

Steps to reproduce: 1. Have Google as the default search engine. 2. Type a search string into the address bar. 3. The address bar briefly shows a URL for the Google Se… (read more)

Steps to reproduce:

1. Have Google as the default search engine.

2. Type a search string into the address bar.

3. The address bar briefly shows a URL for the Google Search results.

4. The address bar is very quickly overwritten with the original search string.

See screenshot for example.

How do I stop step #4 happening? I want the URL to remain in the address bar, for example to be able to give somebody a link which executes the google search.

I think this is new in FF121.

Asked by pg_78 6 months ago

Answered by pg_78 6 months ago

  • Solved
  • Archived

saved passwords.

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of ot… (read more)

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of other devices. Can a user on the previous PC sign in with a password that is saved in Firefox?

Asked by mccg.cetin 6 months ago

Answered by cor-el 6 months ago

  • Solved

Browser windows are restored to single monitor after reboot (restore previous session)

I have Windows 10 Pro 22H2 19045.3803. I am running two monitors. When I have many Firefox browsers open on both screens, reboot and restore previous session, the browser… (read more)

I have Windows 10 Pro 22H2 19045.3803. I am running two monitors. When I have many Firefox browsers open on both screens, reboot and restore previous session, the browsers all open in what ever monitor the initial browser was opened on. I haven't tried it with other browsers. All other applications open in whichever monitor they were in on reboot.

Asked by Dwight 5 months ago

Answered by zeroknight 5 months ago