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Menu bar dropdown blocks tabs

Running Firefox 82.0.3 on MacOS 11.0.1 (Big Sur) - If I go to full screen mode with Firefox, and then let my cursor get to close to the top of the window, it activates th… (read more)

Running Firefox 82.0.3 on MacOS 11.0.1 (Big Sur) -

If I go to full screen mode with Firefox, and then let my cursor get to close to the top of the window, it activates the dop-down of the menu bar. That's supposed to happen. But the bar is blank (the menu bar items appear above it), and hides tabs. And sliding my cursor away, the bar does not go away. Stuck. And can't resize Facebook to regular view to get rid of it. Need to close it and start over.

Thoughts?

Asked by Baz 2 years ago

Last reply by Baz 1 year ago

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Ebay and Amazon earches resurrect after relaunch

Hello dear Mozilla community! I've faced an issue with search engines configuration for Firefox on macOS. I'm doing the following: Removing all but one One-Click Search… (read more)

Hello dear Mozilla community!

I've faced an issue with search engines configuration for Firefox on macOS. I'm doing the following:

  1. Removing all but one One-Click Search Engines, leaving only one engine in the list (currently my preference is DuckDuckGo): https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-41-395a2a.png or https://imgur.com/DKqvzZ9
  2. When I type search request in the address bar I'm seeing nice and clean search suggestions from Search Provider of my choice: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-13-a8d46c.png or https://imgur.com/a/slivHlF
  3. Close Firefox
  4. (not sure what other conditions needed)
  5. Open Firefox
  6. When typing search request in the address bar I see that Amazon and Ebay options are back and a suggestion line "This time, search with ..." as added by firefox: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-02-4a25db.png or https://imgur.com/vjq0NCf
  7. In the preference I see that those two searches (Ebay and Amazon) were automatically re-added to One-Click Search Engines: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-23-91dd1d.png or https://imgur.com/ibnlzLS

That issue is happening to me across different versions of firefox and isn't new. I've been seeing it for a few month hoping that to resolve in a newer versions. But as of right now I'm on 82.0.3 (64-bit) and the issue is still there.

It's a bit annoying as I have to my preferences literally every time I need to restart Firefox (which is especially annoying to do right after restarting FF to switch to a newer version).

Any suggestions and help is welcome!

Best regards, Serhii.

Asked by Serhii 2 years ago

Answered by Serhii 1 year ago

  • Solved
  • Archived

pre options for cookie handling

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”? Thank You… (read more)

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”?

Thank You for Your Links!

Asked by lothar.siegel 2 years ago

Answered by Balázs Meskó 1 year ago

  • Archived

Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 2 years ago

Last reply by taccardi 1 year ago

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Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (read more)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Asked by ape 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 83 Cannot clear ALL Cached Web Content

I tried three different ways, 10 times, to clear the "Cached Web Content" not matter what I do (6.0KB) remains? Can someone please help me out here? I cleared and cleare… (read more)

I tried three different ways, 10 times, to clear the "Cached Web Content" not matter what I do (6.0KB) remains?

Can someone please help me out here? I cleared and cleared, restarted the machine... I cannot get rid of the (6.0K)?

I'm using a 5 day old new MacBook Pro (16-inch, 2019), running MacOS Big Sur 11.0.1, using FireFox 83.0 (64-bit)

it's frustrating and I don't want anything stuck in my cache that might be tracking me, following me around.

Asked by joecrowley2 2 years ago

Last reply by joecrowley2 1 year ago

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  • Archived

PR_END_OF_FILE_ERROR

In the last week I've continually had the error message PR_END_OF_FILE_ERROR appearing in place of various websites. There's no consistency - one day a website can load f… (read more)

In the last week I've continually had the error message PR_END_OF_FILE_ERROR appearing in place of various websites. There's no consistency - one day a website can load fine, the next I get the error message, the next day it'll load fine again. And the problem seems to be getting worse... It's driving me mad! Please help!

Asked by simhort 1 year ago

Answered by FredMcD 1 year ago

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Firefox Update destroyed all of my Bookmarks, Windows, etc. Years of work! What can I do?

Firefox had been telling me I needed to do an update for a couple of weeks. So like a fool, today of all days, I said yes. But I did look at what the update was going to … (read more)

Firefox had been telling me I needed to do an update for a couple of weeks. So like a fool, today of all days, I said yes. But I did look at what the update was going to do to make my final decision. It looked good so I said OK.

What it actually did was download the complete app and ask if I wanted to keep the old version as well. So I kept the older version (which had been up to date to this point) and opened the new one. It appeared to be totally "plain vanilla" with none of my bookmarks or windows, etc. I looked for my Bookmarks and all it had was some of my bookmarks from the Bookmarks Bar, none of my tons of years of important and properly organized bookmark folders.

I immediately quit, rebooted my computer, and went back to my older app - remember the one I did say to keep - and I got exactly the same behavior from it. I then completely trashed the "new" version and rebooted my computer again . . . then tried the older version . . . but that time things got worse. I did not even get the old Bookmarks Menu bar.

I then rebooted and went to my backup, brought back the copy from my last backup a month ago, and tried to run it. This time I got a message saying that opening the older version could destroy all my settings . . . but I did not care as I would rather go back a month ago than be where I am now! However, it would not allow me to open the older version because of the possibility of destroying . . . nothing!

HOW do I at least get back to my older version that would have probably 90% of my older Bookmarks/Folders and settings? I have that older copy and a full backup of my HD . . . but I do not know what, other than the Foxfire Application I need to look for and replace on my system. I assume there are some files stored in System folders that I need to replace, but I could not find them as I can't find anything in the Library or System directories that are identifiable as Firefox files.

All help appreciated . . . guess there will be no Cyber Monday shopping for me!

Thanks!

Asked by kfairey 1 year ago

Last reply by FredMcD 1 year ago

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  • Archived

Deleting History

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is u… (read more)

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is up-to-date. What is odd is that I am able to delete History when I use Safari as the active browser. I prefer using Firefox however, so what is wrong and how can I fix it?

Asked by rgren1 1 year ago

Last reply by FredMcD 1 year ago

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Get virus/spywae msg when trying to access file online from trusted site

I keep getting this error message: Virus/Spyware Download Blocked Download of the virus/spyware has been blocked in accordance with company policy. Please contact your s… (read more)

I keep getting this error message:

Virus/Spyware Download Blocked

Download of the virus/spyware has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error.

File name: abcrs.resources.ca.gov/guidelines/guideline_655.pdf

Asked by brettgbaker 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bluetooth headsets continuously toggling call mode when using microphone

In recent weeks, calls with audio have become buggy in Firefox. Whenever I engage in a call that accesses the microphone while I have a bluetooth headset connected, the h… (read more)

In recent weeks, calls with audio have become buggy in Firefox. Whenever I engage in a call that accesses the microphone while I have a bluetooth headset connected, the headset starts continuously toggling call mode on and off for an extended duration. This can be anywhere from 10 seconds/3ish toggles to never-ending (meaning I got tired of waiting after about 3 minutes/55ish toggles).

Today I finally decided to debug further. Here are my findings:

  • Problem only exists in Firefox. I tested with Safari, Chromium, Slack and Discord, with no trouble presenting itself in any of them
  • Problem relates to all bluetooth headsets. I have tested with Sennheiser Momentum 2 Wireless and Steelseries Arctis Pro Wireless, with both exhibiting the problem in Bluetooth mode. If I have no bluetooth headsets connected, the problem does not present itself. There is also no problem if I connect the Arctis using the wireless base station (which in turn is connected to the laptop by USB) instead of bluetooth. Using the base station, call and non-call are exposed to my mac as different/simultaneous channels — this may have something to do with it.
  • Problem persists with hardware acceleration toggled off
  • Problem persists in safe mode
  • Problem persists in private mode
  • Problem persists both on Whereby.com and Discord.com. On Whereby, it also interferes with the camera. This leads me to believe it might have something to do with WebRTC, as I think both websites use it.
  • Problem persists after reinstalling Firefox
  • On a possibly related note: if I end the voice chat session after it has stabilised, call mode toggles off slowly and always sends a "start playing media" signal to my Mac, even if it didn't pause anything when toggling call mode on.

In sum, this leads me to believe there is some sort of bug in Firefox causing this, but the lack of other topics on here with the same problem makes me skeptical. I am open to any suggestions with regards to further testing I can do. This is obviously very annoying, and I would like to have bluetooth calls working again.

Asked by Lemonous 1 year ago

Last reply by nostromov 1 year ago

  • Solved
  • Archived

Firefox Account Sync not working, and wiping settings whenever I shut down

Hey y'all, First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy. I switched to Firefox a few mon… (read more)

Hey y'all,

First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy.

I switched to Firefox a few months ago and immediately set up the password manager and a bunch of bookmarks. Unfortunately, the next time I shut down my computer and restarted, Firefox said this browser was a new installation and had totally reset, with nothing saved.

This happened again a second time, so I set up a Firefox Account so I could have the settings saved to a profile rather than an installation.

Every time I restart the same thing happens: Firefox has a 'new installation' and none of my settings. The first time I logged in to my Firefox account to sync it, it worked. But I've just installed Catalina, previously using Mojave, and on that restart it happened again, but the Firefox account sync isn't doing anything. Now, every time I open up the browser, even if I haven't restarted the computer, it brings me to the same 'new installation' screen. When I log in to my Firefox account as prompted, none of my previous information syncs. Nothing happens at all after I get the "This Firefox is connected" screen.

I know the sync is at least somewhat connected because I can sync tabs from my phone to my computer.

Any ideas? I can re-do all of my passwords and bookmarks, but I don't want to bother if it isn't getting saved anywhere, or if I can't stop this factory reset whenever my computer shuts off.

I'm on a Macbook running Catalina 10.15 if that matters. Thanks!

Abby

Asked by arlinn315 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

On localhost fetch headers.get comes up null for everything

I've been having this issue ever since the latest release of firefox. Essentially it will be fine for a while and then all of a sudden firefox is unable to retrieve any h… (read more)

I've been having this issue ever since the latest release of firefox.

Essentially it will be fine for a while and then all of a sudden firefox is unable to retrieve any headers from the fetch response. If I refresh firefox this fixes the issue, but only for a small amount of time. The same bug doesn't happen on chrome and I haven't had it happen to me yet on firefox developer edition. It happens if I use this browser on private browsing with no plugins as well.

Note that we do use a fetch wrapper but it essentially returns the entire response object in the screenshots below.

Also note that it doesn't seem to happen anywhere but localhost. Is there anything I can do here?

Asked by tbednarczyk 1 year ago

Answered by tbednarczyk 1 year ago

  • Archived

Etsy not functioning in Firefox on Mac

Hello, I use Firefox on my Mac, and I'm a seller on Etsy. For several days now, I have not been able to get to any page on the Etsy site (my shop, Etsy home page, Etsy he… (read more)

Hello, I use Firefox on my Mac, and I'm a seller on Etsy. For several days now, I have not been able to get to any page on the Etsy site (my shop, Etsy home page, Etsy help, other shops...). I can get there on my iPhone (Safari) and by using Chrome, which I would rather not use.

I've tried shutting down my Mac, and I've tried quitting and re-starting Firefox.

This is not the first time I've had this issue, but this is the longest it has lasted. I checked with a friend who is also an Etsy seller, and she's experiencing the same problems. It occurs to me that the intersection between Etsy sellers and Firefox users might well be a large group.

The details: MacBook Pro 2015, MacOS Catalina 10.15.7; Firefox 83.0. Today is 2 Dec 2020.

If this is about clearing the cache, I'd appreciate some info about how to do it, as well as what might else could be impacted.

Thanks for any help on this!

Lynne

Asked by Lynne 1 year ago

Last reply by Lynne 1 year ago

  • Solved
  • Archived

Captcha has stopped working

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no … (read more)

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no matter how many screens I complete it won't let me through. It works fine on other browsers.

I hate Captcha and can't understand why webmasters can't use a better system to check that a viewer is a real person.

Is anyone else having this problem?

Asked by eddleetham 1 year ago

Answered by FredMcD 1 year ago