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  • Archived

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News on occations. How can I correct this?

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News at times. Amazon and other sites (pop-ups) think that I will pay in euros and … (read more)

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News at times. Amazon and other sites (pop-ups) think that I will pay in euros and read ads in german. How can I correct this?

Asked by davidsonbx 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Strange Popup on Wifi Menu

Hello! Hoping someone can help with this new (to me) issue. I've searched and can't seem to find any articles/threads. When I open the wifi menu on my laptop, I also see… (read more)

Hello! Hoping someone can help with this new (to me) issue. I've searched and can't seem to find any articles/threads.

When I open the wifi menu on my laptop, I also see a media player featuring a video I watched three days ago (image attached). I've used my computer several times since then and didn't notice it. It also doesn't appear to be functional, as when I click play, nothing happens.

Is there a setting I'm missing to get this to go away and to prevent it from coming back again?

Thanks in advance!

Asked by -eat-the-rude- 1 year ago

Last reply by r7pxrv 1 year ago

  • Archived

system regiment when firefox opens

hello i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other brow… (read more)

hello

i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other browsers ...

thanks

Asked by yekmosafer2000 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge … (read more)

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge

Asked by Ga Mountain Hiker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Previous windows not opening at Startup

Hi there, "Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks. Pls, let m… (read more)

Hi there,

"Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks.

Pls, let me know what to do. MD

Asked by asiuzzaman 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Random Unusual Freezing, Yet Not Unresponsive

Hello, I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times i… (read more)

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan

Asked by Logan 1 year ago

Last reply by Asa Dotzler 1 year ago

  • Archived

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3… (read more)

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

This extension, even if it is Firefox's extension, I do not want. It is hindering my ability to get my schoolwork done your browser that I like to use. I really do not want to have to make the complete switch to Edge. I should not have to add this extension that I do not want.

Asked by mcoggeshell 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Access to banking websites

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I … (read more)

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh

Asked by ronmanagh 1 year ago

Answered by cor-el 1 year ago

  • Archived

Outlook

Hi I don't know what has happened to Firefox, I used it all the time for many years, now I can't sign in to Outlook and have more problems than ever. It asks me to sign i… (read more)

Hi I don't know what has happened to Firefox, I used it all the time for many years, now I can't sign in to Outlook and have more problems than ever. It asks me to sign into Microsoft but all I get is a blank page. Firefox was always more colourful than other browsers that's why I used it and nothing you do to try to fix this problem doesn't work, it creates more problems than it's worth, that's why I use Chrome, but I do want to use FF. Not all of us are IT experts and can't do all these complicated suggestions every web site offers, so can you make it so much easier for us to understand and for example get Outlook to open automatically as it used to do, until you can fix this I will have to use another browser. I really do like FF but it's impossible. Geoff.

Asked by Geoff 1 year ago

Last reply by cor-el 1 year ago

  • Archived

downloads keep crashing dispite having more than enough space for them

when my downloads are downloading on Firefox they keep crashing despite have a lot of space i'm no nerd switched to Firefox to avoid those creepy ads and cuz i like the n… (read more)

when my downloads are downloading on Firefox they keep crashing despite have a lot of space i'm no nerd switched to Firefox to avoid those creepy ads and cuz i like the name! i don't wanna go back to chrome!

Asked by dossantosjulia54 1 year ago

Last reply by dossantosjulia54 1 year ago

  • Archived

Refused connection to sites worsening

More and more sites can no longer be accessed by Firefox. I work for Lowe's and it started with store site. Then other sites no longer could be reached. Now I cannot l… (read more)

More and more sites can no longer be accessed by Firefox. I work for Lowe's and it started with store site. Then other sites no longer could be reached. Now I cannot login in to my employee account. Always some message regarding incorrect protocol or certificate or some other security issue. None of these sites are bogus. I have tried all the suggestions given in support but it just keeps getting worse. I have used Firefox for years but will be forced to abandon it if I cannot find a solution soon. If you can help, please do.

Asked by lou.cameron72 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Websites aren't auto filling suggestions

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothin… (read more)

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothing comes up in the address bar. I always have to type it out.

Asked by bryan.touchton 1 year ago

Last reply by HKSim 1 year ago

  • Archived

I have lost connection to firefox. I am 76 years old and I am unclear as to why I no longer can browse with firefox

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues w… (read more)

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

Asked by Tracy Reed Molitor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashing every time I try to See all downloads

Seems like there's a bug in the new update. I can't see all the downloads, no matter how I try to open the list of downloads, the browser immediately crashes. I tried rei… (read more)

Seems like there's a bug in the new update. I can't see all the downloads, no matter how I try to open the list of downloads, the browser immediately crashes. I tried reinstalling (started a new profile, etc), the issue still persists.

Asked by elh.rotem 1 year ago

Last reply by elh.rotem 1 year ago

  • Archived

watching a show in full screen on a streaming site

I was watching a show on one of my streaming websites and it it in a shorter box instead of a full screen. im not sure if i accidentally clickec on something because it i… (read more)

I was watching a show on one of my streaming websites and it it in a shorter box instead of a full screen. im not sure if i accidentally clickec on something because it is happening on more then one streaming site

Asked by disney_gurl74 1 year ago

Last reply by cor-el 1 year ago

  • Locked
  • Archived

Mozilla sends e-mail questions via no-reply address

Thanks for last message you sent via "no-repy". You ask me questions in those e-mails, but I can't reply. The last had a lot of if you are running this ..... then thi… (read more)

Thanks for last message you sent via "no-repy".

You ask me questions in those e-mails, but I can't reply.

The last had a lot of if you are running this ..... then this ....

I'm not using Windows XP or Vista!!!

I keep my software up to date.

Well, I guess I have to part from Mozilla. For a long while it was so good, but lately ...

Asked by petefine 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

[request] auto collapse / overflow add-ons that are not active in the current tab / window

I would like to request a feature that will automatically collapse any add-on not active in the correct tab to fold back into the overflow arrow, simple as that (I don't… (read more)

I would like to request a feature that will automatically collapse any add-on not active in the correct tab to fold back into the overflow arrow, simple as that

(I don't even know if any devs see this forum, but I don't know where is a good place to give feedback)

Asked by Kate Hanami 1 year ago

Last reply by Amelia 1 year ago