Showing questions tagged: Show all questions

tool bar not appearing...cannot get history or new window etc.

tool bar not appearing...cannot get history, or new window, etc.....also if you email response, please send to dsr2147@gmail.com instead of the outlook mail address.... t… (read more)

tool bar not appearing...cannot get history, or new window, etc.....also if you email response, please send to dsr2147@gmail.com instead of the outlook mail address.... thankyou

Asked by dsr214 23 hours ago

Recent update broke online banking date selection

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill. At bank I select vendor to pay, chose calendar to se… (read more)

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill.

At bank I select vendor to pay, chose calendar to select date and now the cursor should turn to a 'hand icon' when hovering over date. It will not allow me to select a date to pay the bill. The cursor changes to a hand icon if I hover over past dates or day of week but not the date I want to pay the bill.

To make sure it isn't my bank's problem I logged on with Chrome and everything works as normal.

This was tested twice two weeks apart. For now I cannot use Firefox to pay bills.

Hope taking time to post this to Support will result in a response acknowledging problem and solution.

Thanks, Larry

Asked by lgbancroft 22 hours ago

  • Solved

Firefox window refuses to open maximized

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some o… (read more)

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some other windows visible. However, now I can't get Firefox to open maximized. Instead, it opens a window going from the left edge of my screen (see the first image below) about a third of the width of the monitor, and it is showing the double box icon in the upper right corner indicating that the computer "thinks" it is in full screen. If I click that double box, the window immediately shifts to the right edge of the screen, occupying a space about a third of the monitor from the right edge, and shows a single box in the upper right corner of the window. If I click that single box, the window finally does expand to full screen, showing a double box in the upper right corner. I've tried all the manipulations I've seen concerning starting screen size (such as going to the shortcut icon properties and indicating the that the program should start "maximized") but I'm still getting this same behavior. Any thoughts? (I'm running Windows 11, with the latest version of Firefox.)

Asked by Jim 22 hours ago

Answered by RobertJ 19 hours ago

Access Denied

Howdy! Whether I use Google or DuckDuckGo or FireFox, I get this message at the VitaCost.com website when searching for products. I can get to the website via http or ht… (read more)

Howdy!

Whether I use Google or DuckDuckGo or FireFox, I get this message at the VitaCost.com website when searching for products. I can get to the website via http or https but this message stops me from ordering.

Access Denied You don't have permission to access "http://www.vitacost.com/Search.aspx?" on this server. Reference #18.94467b68.1660002130.7f6a9bb

Can any one give me a clue?

God Bless y'all for any help provided.

Irish Texan

Asked by desmond1 22 hours ago

Last reply by jscher2000 - Support Volunteer 19 hours ago

'Clear Data' Tab Not Reseting To '0KB'

Win 7 Home Premium Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set) What I Did: -'Privacy & Security'->'Cookies and Site Data', 'C… (read more)

Win 7 Home Premium Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set)

What I Did:

-'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' -When 'Clear Now,' Cached Web Content; is clicked, it does not reset to zero (It used to clear completely). -The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data' reset the KB to 0 without having to close and reopen the browser first, without having to 'refresh' the page after clearing the cache, and without having to restart the computer first.

Someone stated that PB mode has be left temporarily and the disk cache has to be cleared in 'Regular Mode' by choosing 'Custom Setting For History' and removing the check-mark beside 'Always use Private Browsing mode.

1. I do not see the option Always use Private Browsing mode.' 2. Am I performing these steps before a 'session' is started 'OR' after a session (but before closing the browser?). 3: Do the above steps have to be performed after 'every 'session is ended or only the first time that the 'session' is ended? A:

Under 'Cookies and Site Data,' it states: 'In permanent private browsing mode, cookies and site data will always be cleared when Firefox is closed' but this simply is not true 'unless' I am missing a detail?

All of this unnecessary 'effort' just to clear 100% of the disk cache, after every session, that should be as simple as clicking 'Clear Data.'

HELP!

Asked by Buddy2014 20 hours ago

Last reply by Buddy2014 19 hours ago

"Show all History"

When i select the "show all history" on the drop down history menu nothing happens. It used to but no longer does anything. Why not and how do i restore that feature so i… (read more)

When i select the "show all history" on the drop down history menu nothing happens. It used to but no longer does anything. Why not and how do i restore that feature so it will show me the History?

Asked by alain28 14 hours ago

Last reply by alain28 5 hours ago

background color looks like as if the `background` property is set to `linear-gradient...`

1. navigate to this demo site 2. when the progress bar stops, the color of the progress bar changed, as if it's css property `background` was set to `linear-gradient` o… (read more)

1. navigate to this demo site 2. when the progress bar stops, the color of the progress bar changed, as if it's css property `background` was set to `linear-gradient`

other browsers work well

Asked by Ryan 14 hours ago

Last reply by Terry 14 hours ago

link fails

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with t… (read more)

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with the word "safe" in the upper left corner. The links work on all my other browsers. I have used troubleshooting mode and refreshed Firefox but it continues to happen.

Asked by cavedweller29 10 hours ago

Last reply by Dropa 7 hours ago

Some wanted emails are not being received.

Some wanted emails sent to me are not being received, ie Bank Alerts for instance. But receive a hundred unwanted spam daily in Junk. In the past the emails that were not… (read more)

Some wanted emails sent to me are not being received, ie Bank Alerts for instance. But receive a hundred unwanted spam daily in Junk. In the past the emails that were not received thru Hotmail were resent and received to my Gmail address. If this condition can not be corrected I'll be forced to use Gmail and discontinue Hotmail.

Asked by georgeking111 9 hours ago

Last reply by Dropa 7 hours ago

Gmail login issue

Dear Support, I am running FireFox v103.0.1 on Windows 10 64 bit system. I am using Windscribe VPN service. I never had any issue logging into Gmail using this extension… (read more)

Dear Support,

I am running FireFox v103.0.1 on Windows 10 64 bit system. I am using Windscribe VPN service. I never had any issue logging into Gmail using this extension prior to the latest FF update.

I was able to login to my Gmail account on 2 Aug 2022. When I updated to the latest version of FireFox I kept receiving the following message. (see attached screenshot).

I have tried all advice on the Help Forums. I have even tried restoring my system to a previous restore point. Nothing has helped.

Please let me know what else I can try to remedy this issue.

Asked by DIZZYBROAD0718 8 hours ago

Last reply by Dropa 2 hours ago

I CAN ONLY LOGIN TO GMAIL ACCOUNT WHEN FF v103 IS IN TROUBLESHOOTING MODE

Hello, I am running FF v103.0.1 on a Windows 10 laptop (with latest OS update installed). I am using Windscribe VPN. I have never had an issue logging into Gmail until th… (read more)

Hello,

I am running FF v103.0.1 on a Windows 10 laptop (with latest OS update installed). I am using Windscribe VPN. I have never had an issue logging into Gmail until the latest FF update.

When I try to login to Gmail I keep getting Your browser is not secure when I try to login to Gmail using FF v103.0.1. I followed the advice given to another user with the same issue. I put FF into troubleshoot mode. Login issue was resolved. I know I can't run FF in this manner all the time.

Can anyone please tell me how to fix the Gmail login issue I'm experiencing? Please let me know. Thank you.

Asked by DIZZYBROAD0718 7 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Magnet downloads

How do I set up a torrent client as my default magnet downloader on Firefox? Checking the "always use box" does no good because every subsequent time the same requirement… (read more)

How do I set up a torrent client as my default magnet downloader on Firefox? Checking the "always use box" does no good because every subsequent time the same requirement is asked. I'm sure this question has been asked a million times and I don't understand why ticking the box once doesn't solve the problem Any assistance would be appreciated. Thank you.

Asked by cagey.k 7 hours ago

Last reply by cagey.k 2 hours ago

  • Solved

Symbols Don't display correctly in Firefox

I have an odd issue with Firefox that has gone on for some time. Certain symbols don't show up correctly. I've included an example with Google Calendar showing what I ge… (read more)

I have an odd issue with Firefox that has gone on for some time. Certain symbols don't show up correctly.

I've included an example with Google Calendar showing what I get with Firefox and the correct display using Chrome.

Is this some obscure setting that I need to fix?

Asked by gunrunnerjohn 5 hours ago

Answered by cor-el 5 hours ago

Linhas de selecionar textos em todos os elementos do navegador

Meu navegador Firefox, demonstra uma linha de seleção de textos (idêntico ao de edição de texto, como um bloco de notas) toda vez que eu clico em algum elemento da página… (read more)

Meu navegador Firefox, demonstra uma linha de seleção de textos (idêntico ao de edição de texto, como um bloco de notas) toda vez que eu clico em algum elemento da página, seja texto ou imagem. A linha não altera nada nas páginas, porém me confundem muito e acabam por incomodar meu acesso á paginas e me fazendo ter que usar outros navegadores por conta disto.

Asked by lucasdavid.xavier 3 hours ago

Last reply by cor-el 1 hour ago