Firefox Support Forum

These are the pictures I get recently ... tiny. Micromised. Unsure if I accidentally hit a "micromise" button, but all of the sudden, the normal view became tiny.

Also, many a time by myself and others told: When browsing picture sites such as Deviantart, Pinterest, even Google Pictures, Firefox severely slows down up to even dead stop after a while. Though several versions have passed, this issue still remains.

Clearing Cache, or using DelTempDir/FlushDNS doesn't help at all, once it begins to slow, only full restart of FF helps, but this ain't always an option. It almost seems that the memory is filling up by the feeds of these sites, and just cannot be cleared, no matter what.

Using a Memory tool ALSO runs nowhere.

Please assist?

Thank you.

when I open firefox it ALWAUS goes back to the last page I visited. I checked off that feature in settings, tried restaring in safe mode, refreshing firefox, updating, reinstalling, nothing works. I DO NOT WANT LAST PAGE RELOADING AT STARTUP. How do I make firefox works properly?

With the latest update of Firefox, my laptop, which is a high end DELL, is experiencing big difficulties just running a Firefox with 3 tabs open. the CPU usage is skyrocketing and it is also heavy on the memory. I am running the same 3 tab on the same websites as I have been doing for the past 6 months, but since the latest Firefox update, this has become impossible. What happened to Firefox? I have had no other significant updates but the Firefox update.

I have problems with dragging files from downloads directly to my desktop. Now, in order to drag downloaded files I have to open the downloads folder, which is an additional step and a nuisance.

Is there any way to get the old functionality back?

Im using Firefix 111.0.1 (64-bit) on my Mac M2 2022, with the Ventura 13.2.1 MacOS

Hi there,

When using my Thinkpas X13s trackpoint to scroll 'sideways' with the Trackpoint+middle mouse button (i.e. from left to right) a new blank Firefox window opens up. So, when trying to scroll downwards all is well but the slight deviation and Firefox opens many new windows. I mean, many (like 5, because of the 'continuous' scroll).

Community solutions have as of yet not brought any luck. Any help is appreciated, thanks.

Joris

Hi, After formating my computer I have problem with videos in FF (facebook, some YT videos and others). Alwasys getting message : "The video playback was aborted due to a corruption problem or because the video used features your browser did not support."

I tried: 1)incognito mode 2)clearing profiles 3)wiping whole FF and still no fix.

I'm using 111.0.1 (64 bit) version. Videos working well on my laptop wish same FF version. Any ideas how to fix it?

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

I have been using firefox for a while but recently stopped working at first i thought it was connection issues, but, that isnt the case. I have had to update my mac to macos monterey 12.6 and firefox refuses to load any website. Keeps saying the connection has timed out and following message:

. This site could be temporarily unavailable or too busy. Try again in a few moments. . If you are unable to load any pages, check your computer’s network connection. . If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

It's frustrating. Any help on this please?!

Hi, I use microsoft 365, from 1 week, When I start working on excel online, it crashes and I can't do anything even if Close and open up agian the file. I put firefox back to the original, nothing happens I see this water droplet now, what is it?

When I use google chrome, it works fine

thanks for helping me

Can anyone kindly direct me to a previous version of Firefox which will work fine, but not cause tab crashes and hog enormous amounts of RAM?

Much appreciated.

R

See the attached screenshot. the function is mostly useless as-is now.

This is on Firefox 87 Manjaro 21 (Linux)

Default theme is used.

According to https://www.reddit.com/r/firefox/comments/8k3sq4/firefox_updated_to_6001_and_the_search_box_is_no/ there's something wrong with userchrome.css in the profile but that file should be patched if that's the case.

Why this hasn't been patched since it's introduction in version 60 is beyond me.

Today, when I enter any search term, Firefox puts up a new page saying there is "excessive network traffic" from my computer. The search is for anything, such as "Firefox contact" or "grow azalea". Is this a feature in a new Firefox update?

Hi, long time listener first time caller.

A site that I visit quite regularly, https://www.bunnings.com.au/ , has suddenly stopped loading in the Firefox browser. Below is a screenshot of the webpage as it loads now. I have run the "Troubleshoot firefox" and disabled all add-ons and still no go. Firefox is up to date (new up date today 22/04/2021- Australia) All other sites I visit load fine. https://www.bunnings.com.au/ loads with no issues in Chrome (I don't use Chrome because I find it less customisable than Firefox) I have been using Mozilla since the Netscape Navigator days. The error message is in the very top left corner. You can see the chat window loads but can't be accessed. Browser version is 88.0 (64bit)

Hope you can help

Thanks

I rarely ask for help and try on my own and frequently help others, but I have a problem that I cannot solve and need your help, please.

I have tried the typical things such as restarting, starting in safe mode, refreshing, reinstalling, uninstall and delete folders and profiles then re-install, uninstall and delete folders and profiles and remove all Mozilla/FF entries in the registry then reinstall. No plugins or addons installed.

I tried disabling my anti-virus software.

I have FF version 87.0 64 bit version and even tried with an older 32 bit version. My OS is Windows 10 version 20H2 OS Build 19042.928. Both are the latest versions at the time of this post.

Regardless of what I try, my problem below persists:

When I start FF it almost starts but hangs. I can see it listed in the Task Manager. There is a little activity with Memory and CPU usage for a few seconds then no more. I cannot End Task if I try. It will hang like this for hours. Eventually I will get the home screen. If I attempt to visit a website right away it hangs (two dots blinking left & right like a school bus in the tab). If I do not try to visit a website but wait for a few more hours it will usually connect and be OK. However, if I open a new tab or Private Window I have the same problem in the new one.

Once it is up and running it appears to be working normally except for the new tabs. I have been hibernating my computer with FF open rather than shut down so that I can use it the next day. However, after a number of hours or on another day it will suddenly hang again for an unknown reason. Then I reboot and start the procedure all over.

I have tried every fix I can think of for FF. The problem may be an issue with Windows, but Microsoft has no bulletins or fixes for this one. I have updated to the latest build/version but nothing has changed. Very frustrating.

Any suggestions beyond the things I have already tried would be greatly appreciated. Thank you.

Hello,

Since the last windows update, I have been having trouble with Firefox. Please see attached images for example. I have tried a refresh and even a re-install of the browser but no resolution.

I appreciate your help.

Firefox V88 lädt Seiten quälend langsam oder gar nicht, trotz nagelneuem Macbook (Big Sur) und frischer Neuinstallation FF!! Bei der neuen Hardware sollte der FF flitzen, aber es ist genau anders rum. So langsam war ein FF nicht mal vor 10 Jahren. Wo liegt das Problem? Bei Big Sur? Bei Apple? Bei FF? Bei mir? Dann höchstens am Synchronisieren, denn sonst habe ich nix mit dem frisch geladenen und installierten FF gemacht. So ist er unbrauchbar. Safari läuft schnell. Google Chrome läuft schnell. Das alte Macbook (Mojave) mit FF78 läuft schnell.

Und Feedback an Mozilla ist unmöglich! Der Link zum Feedback auf der Feedback-Seite führt nur auf diese Seite zurück, und eben nicht zu einer möglichen Eingabe für ein Feedback. ( https://qsurvey.mozilla.com/s3/Give-feedback-landing-page ) Ist Feedback nicht mehr gewollt?

Wer kann gegen meine Enttäuschung was tun? bzw. wie kann dieses Enttäuschtsein über diesen FF wieder in Freude am FF gewandelt werden? Danke