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Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the b… (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacnic 4 months ago

Last reply by Terry 4 months ago

Audio playpack clipping (crackling, poping)

My audio is clipping in Firefox. I have a new Macbook Pro with the latest MacOS and latest Firefox update. It happens in all audio playbacks. It dows not happen in other … (read more)

My audio is clipping in Firefox. I have a new Macbook Pro with the latest MacOS and latest Firefox update. It happens in all audio playbacks. It dows not happen in other browsers. I have tried other Soundcards, but it did not help. I tried the safe mode but that did also not help.

Asked by EMBEE 2 months ago

I believe I was spoofed using my GMAIL

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and not… (read more)

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and noticed that the two were different. Which forced me to check the URL of my main account and I noticed that they were different. "?zx=s0wp4i3jcokr" was sandwhiched between the number zero and the word "inbox" in the URL. Was I spoofed, and if so, what course of action should I take?

  • NOTE*

Prior to noticing the strange URL my key had been malfunctioning intermittently. Went into inspector to check code, and every word was just random letters. Is this related?

Asked by riskitdreams 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

high network useage and disk writting when launching Firefox

Hi, I am using the Firefox (version 104.0). Every time I launch the Firefox, the task manager shows extremely high network usage and crazy disk writing. It took nearly 10… (read more)

Hi,

I am using the Firefox (version 104.0). Every time I launch the Firefox, the task manager shows extremely high network usage and crazy disk writing. It took nearly 10 seconds to open. I've tried every method I can find on Internet, but all failed to solve my problem. Do you have any idea why it happens?

Asked by SILKILLER 1 month ago

Startup freezes

On startup, why does Task Manager in Win 10 show 100% of disk and freezes Firefox? Why won't Task Manager show the application or process that is using all the disk (hard… (read more)

On startup, why does Task Manager in Win 10 show 100% of disk and freezes Firefox? Why won't Task Manager show the application or process that is using all the disk (hard drive)? It takes way too long to load msn.com.

Asked by Howard Steeley 4 weeks ago

Slow Upload/Download Speeds

When uploading movies to my Plex server, which resides on a NAS, the uploads that used to take a few seconds now take minutes and sometimes up to 10 minutes. My NAS uses… (read more)

When uploading movies to my Plex server, which resides on a NAS, the uploads that used to take a few seconds now take minutes and sometimes up to 10 minutes.

My NAS uses a web UI and uploading through Firefox slows it down considerably. From what I am reading, this is caused by Firefox's FirefoxCP Isolated Web Content process.

I used to just open my NAS UI in a Firefox tab and my Plex server in another tab. Now the only way to get decent upload speeds is to open my NAS UI in Safari and my Plex UI in Firefox. Kind of a PIA.

Asked by CRoth123 1 week ago

American Express/BA card payments.

Hello, On several occasions I have tried to purchase online products/sevices with my AmEx/BA card. Each time the payment has been help up after entering the one time pa… (read more)

Hello, On several occasions I have tried to purchase online products/sevices with my AmEx/BA card. Each time the payment has been help up after entering the one time passcode. This then sends the info to AmEx's 3rd party middle men, i.e. Adyen payments. At this point everything stops and the web page just hangs. No payments go through to AmEx, so nothing is charged to my account. I have now been told that " ...in all probability, it's your browser that's causing the problems with AmEx's third party service providers." This never happens if I use any of my other credit cards. So, is this a load of bull that AmEx are feeding me, or, is there a real issue with Mozilla/AmEx.

Any input is welcome before I go back to AmEx and tear a strip off them.

Many thanks.

Asked by paulmmorrissey 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Can you fix this it's only been almost a decade now.

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are dropp… (read more)

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are dropping FF in droves. Stop with the releases and just fix it already.... It used to be the best now its like 6th and falling.......

Asked by oceanmaster1234 4 days ago

Last reply by TyDraniu 3 days ago

New Update Problem

Since the latest pc update, my browser no longer connects to the internet. I tried Edge with no issue. I love Firefox and hate using other browsers. Help please. Eric… (read more)

Since the latest pc update, my browser no longer connects to the internet. I tried Edge with no issue. I love Firefox and hate using other browsers.

Help please.

Eric

Asked by ewinter1 3 days ago

Last reply by ainnn 3 days ago

Distorted graphics on online banking app

I tried to log into Barclays online banking (bank.barclays.co.uk) on my laptop - a process I've used numerous times without problems. The app presents 3 small graphics im… (read more)

I tried to log into Barclays online banking (bank.barclays.co.uk) on my laptop - a process I've used numerous times without problems. The app presents 3 small graphics images of their card and card reader to demonstrate where to find/enter info. These graphics are greatly elongated laterally, and crucial data entry box is missing or obscured, thus making login impossible. At the bank's suggestion, I logged in without problems using a different browser (AVG Secure), so it would appear to be a problem peculiar to Firefox. Can I suggest that you liaise with Barclays to fix this problem?

Asked by bluebottle47 2 days ago

Firefox

Trying to keep it brief. Not sure how that will go. lol A couple weeks ago Firefox started opening up tabs, and closing, tabs. Lots & lots of tabs. Sometimes at rand… (read more)

Trying to keep it brief. Not sure how that will go. lol

A couple weeks ago Firefox started opening up tabs, and closing, tabs. Lots & lots of tabs. Sometimes at random, other times I'd drag the mouse over a tab or page(no mouse button pressed) and it might open a new tab, open a link on the page, or close the tab, often time in multiples. Sometime whole bookmark folder link would be opened and in multiple sets.

With HP tech help they had me do a complete reinstall of Win11, then computer crashed and they ended up fixing it with the new SSDD. T comes back loaded with Win10 and I updated to Win11.

With only Edge it was fine. I did get one "Restoro" popup but that was it. I ran 4 different anti-malware apps and got one PUP that was maybe iffy at best. Installed a few add-ons and still ok.

When I installed FF and some add-ons (same ones in Edge) it started happening again. I tried uninstalling add-ons, inactivating them, even one at a time, and it all still happens. I thought I had it narrowed down to Roboform and/or facebook container but nope. Sometimes it's good for a while, other times it goes kind of haywire.

Very frustrated.

Asked by SDB 2 days ago

Firefox Doesn't loads pages for some time after fresh session

This happens to me for most of the time! When I start the laptop, I launch Firefox first all the time! Firefox starts successfully but don't load any website for some tim… (read more)

This happens to me for most of the time! When I start the laptop, I launch Firefox first all the time! Firefox starts successfully but don't load any website for some time 1-2 minutes, after that it works normally! I thought its network issue but chrome works just fine!

OS =windows 10 Home

Processor(if this matters) = Ryzen 5 4600H

FF version = 105.0.2 (64-bit)


Please help me for this!

I've recorded a firefox profile for this issue, you can check it here: https://profiler.firefox.com/from-browser/calltree/?globalTrackOrder=f0we&hiddenGlobalTracks=2w68a&hiddenLocalTracksByPid=20252-0w3~6932-0~19120-01~14516-134&thread=5&v=7

Asked by Gaurav Jani 2 days ago

Last reply by jimmy.wick90 1 day ago

Firefox processes are not shutting down properly.

They show up under Processes on Task Manager in quantity and l have to close them manually which is a nuisance. How do l make them disappear when l close the window? Ple… (read more)

They show up under Processes on Task Manager in quantity and l have to close them manually which is a nuisance. How do l make them disappear when l close the window?

Please bear in mind that l am an untrained senior and need step by step instructions! Thank you for your help.

Asked by lindi.burroughs 1 day ago

Last reply by cor-el 5 hours ago

Firefox will not open or respond on PC.

Non of the troubleshoot suggestions on the firefox help page worked. It worked fine till today. No issues in the past. No error msg no hang time. No changes to PC or soft… (read more)

Non of the troubleshoot suggestions on the firefox help page worked. It worked fine till today. No issues in the past. No error msg no hang time. No changes to PC or software.

Asked by yaronbrill 1 day ago

Firefox update 102.3.0esr (32-bit) error

Hi, upon booting the latest ESR update I'm encountering multiple error messages warning that: "The procedure entry point _o_memset could not be located in the dynamic lin… (read more)

Hi, upon booting the latest ESR update I'm encountering multiple error messages warning that:

"The procedure entry point _o_memset could not be located in the dynamic link library api-ms-win-crt-private-l1-1-0.dll."

What could cause that error, is it a known problem, and is a fix available ? I'm running the ESR under Windows 7 x64.

TIA!

Asked by equus9 1 day ago

Last reply by equus9 14 hours ago

  • Solved

Firfox 105.01 is down and it's not possible to start

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am ver… (read more)

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information.

Thanks for your help, Firefox is the best browser! Greetings Silke

Asked by silke.lubich 1 day ago

Answered by silke.lubich 1 day ago