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Too young (account creation failed)-SOLVED

when creating firefox account, i entered 0 as my age, because i saw no reason for ffox to ask for this private info. after that, firefox told me i am too young to have an… (read more)

when creating firefox account, i entered 0 as my age, because i saw no reason for ffox to ask for this private info. after that, firefox told me i am too young to have an account and there was no way to go back!

just another horrible act on ffox part that does not surprise me at all after seeing so many :(

if this happens to you, here is the solution: find the firefox cookies and delete them (see image)

Asked by k 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Can't see email replies

Many times lately, when i get a reply to an email I've sent, i can't read the reply. I'm on a mac book pro. I just tried clearing history for the last hour but that didn… (read more)

Many times lately, when i get a reply to an email I've sent, i can't read the reply. I'm on a mac book pro. I just tried clearing history for the last hour but that didn't help.

I can only read it if i go to Google Chrome .

And on GC, after being there a few minutes, all of a sudden i see it has changed to " site not secure". 

Thought it was because i was on wifi but it happens even NOT on wifi.

Asked by cfin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox keeps on installing itself

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installa… (read more)

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installation "disk" and when I try to eject it it says it's busy... do you know what I should do to install it definitively? Many thanks for your help. Best, y+

Asked by yettalee 1 year ago

Last reply by James 1 year ago

  • Archived

Google Meet sticks at Getting Ready screen

Google Meet sticks on the Getting Ready screen in Firefox 77.0.1, on Mac OS 10.14.6 (Mojave) but works normally on Chrome. I also have trouble with some parts of Google … (read more)

Google Meet sticks on the Getting Ready screen in Firefox 77.0.1, on Mac OS 10.14.6 (Mojave) but works normally on Chrome. I also have trouble with some parts of Google Docs. For example, spreadsheets will download normally but will not display, where .doc or .docx files will display normally. Likewise, everything fine in Chrome.

Any suggestions for how to remedy this much appreciated. Thanks in advance.

Asked by pts2 1 year ago

Last reply by pts2 1 year ago

  • Solved
  • Archived

I cannot get to youtube

I cannot get to youtube. I get this screen in the screenshot then it redirects to https://googleads.g.doubleclick.net/ads/preferences/cu/optout?continue=aHR0cHM6Ly9jb25zZ… (read more)

Asked by GardenSurfer 1 year ago

Answered by GardenSurfer 1 year ago

  • Archived

portable firefox , regitry on windows, add-ons

I work on computers without admin rights, and i can't install add-ons, how to make a true portable Firefox without using registry at all I really don't understand that a … (read more)

I work on computers without admin rights, and i can't install add-ons,

how to make a true portable Firefox without using registry at all

I really don't understand that a free software allows such a blocking, even if chrome doesn't pose any problem with add-ons.

is there a way to lanuch firefox with a option to not use registry or to redirect registry in file or in a not locked custom registry like

hkey_local_machine/software/policies/Mozilla_portable/Firefox

or something like that ?

Asked by jrmouraz.jrm 6 months ago

Last reply by FredMcD 6 months ago

  • Locked

No sound & can't log out of some sites on Waterfox Classic 2022.02.

I use a Win10 64 bit pc. I use Waterfox Classic 2022.02 which I think is like Firefox 68.0. I use this so I can still use the extensions that I need. Well up till the la… (read more)

I use a Win10 64 bit pc. I use Waterfox Classic 2022.02 which I think is like Firefox 68.0. I use this so I can still use the extensions that I need. Well up till the last update which I think was in February but not 100% for sure. I currently have no sound on Waterfox with Youtube,Twitch, or anything similar. Also sites like Roblox can't be logged out of. I tried emptying the cache & still no good.

Asked by Guardian_Angel_671 1 month ago

Last reply by Seburo 1 month ago

  • Archived

2FA Needs Reactivation

This has happened twice by now. I have recently enabled 2FA on my account using Aegis, and the next time I logged on, it didn't ask me for a code and it seems as if I nev… (read more)

This has happened twice by now. I have recently enabled 2FA on my account using Aegis, and the next time I logged on, it didn't ask me for a code and it seems as if I never activated it. Set it up again and the same issue pops up. Is anyone having this issue as well?

Using the browser ver. 77.0.1 (64-bit) on a Windows 10 laptop.

Asked by schadenfreudess 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

Crimea sanctions

esr 68.9.0 Since May 26, synchronization of cloud tabs and plugins has stopped in Crimea region. It was determined that synchronization works fine through vpn, which mean… (read more)

esr 68.9.0 Since May 26, synchronization of cloud tabs and plugins has stopped in Crimea region.

It was determined that synchronization works fine through vpn, which means that the problem is in sanctions. I think mozilla sync using some hosting that, following sanctions, bans Crimean ip-addresses.

But there is a very important point about sanctions, they apply only to the services from which you can make a profit. For example, google search engine works, but AdSense is not.

So maybe open-source browser can be able to configure the synchronization service, which does not receive profit, to work normally with users from the Crimea?

Asked by dmi3n1 1 year ago

Last reply by dmi3n1 1 year ago

  • Archived

Does locking xpinstall.enabled in Firefox prevent extension updates?

I have locked xpinstall.enabled to false. I wonder if this will prevent extension updates? I hope not, because if it does, it will result in old extension versions which … (read more)

I have locked xpinstall.enabled to false.

I wonder if this will prevent extension updates?

I hope not, because if it does, it will result in old extension versions which might have security issues.

Many users lock this property to avoid inexperienced users installing extensions.

In the example at enabled it seems that it blocks the function startSoftwareUpdate. And it's plain to see, that the function contains the word "update".

Asked by steff 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox not loading imgur galleries + some other sites

I made a quick recording showing the issue: https://www.youtube.com/watch?v=UZt_9jyDhos I get the same problems in Firefox on both Debian with Cinnamon (on my desktop) an… (read more)

I made a quick recording showing the issue: https://www.youtube.com/watch?v=UZt_9jyDhos

I get the same problems in Firefox on both Debian with Cinnamon (on my desktop) and Linux Mint Debian Edition (on my laptop). As you can see in the video, I've tried clearing cache, cookies, history, and extensions, but no luck.

Other solutions I've tried since making the video:

- disabled PIA VPN - created a new Firefox profile - turned off DNS prefetch - turned off IPV6

(I reverted each of these after they didn't work.)

Asked by Jim 1 year ago

Last reply by Jim 1 year ago

  • Archived

Firefox extension install greyed out

Please see attached image. Whenever I try to install an extension on firefox quantum 68.2.0 ESR it simply shows a greyed out button I cannot press. The only article I can… (read more)

Please see attached image. Whenever I try to install an extension on firefox quantum 68.2.0 ESR it simply shows a greyed out button I cannot press. The only article I can find on this offers the solution that it can be fixed using another plugin (which I can't install for the same reason...)

Asked by lethweii 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Import Bookmarks

So i have old Bookmarks. very old. The Bookmarks file dated 2014. What version the Firefox was that generated that files i do not know. If i import those .json files t… (read more)

So i have old Bookmarks.

very old.

The Bookmarks file dated 2014. What version the Firefox was that generated that files i do not know.

If i import those .json files there are none Bookmarks imported.....

The new shiny fancy format is json packed with lz4. Can i deactivate this? I do not want compression! Bookmarks are text, text can be packed, but no not in modern times. Modern Times require speed not space. Or in other words: I want the bookmarks seachable with my editor.... I have space for a few TB for bookmarks.

Asked by mail988 1 year ago

Last reply by mail988 1 year ago