Firefox Community Forum

i have been using firefox for years without issues. just now i booted up on my laptop and a reset firefox question came up so i thought oh okay why not? I LOST MY FB PAGE/400+ FRIENDS... I LOST LEVEL 700+ IN A GAME APP.... all acting like this was day one!!!!!!!!!!!!! WTF???????????????? HELP!!!!!!!!!

I was on a website and noticed I was signed out, so I went to log in, but the browser did not display the username/password like it usually does. I clicked on the hamburger menu to go to my passwords and I noticed that it said "Account disconnected" at the top. I figured this was the issue, so I clicked it to log in. After going through the forgot password steps, I got logged in to Mozilla. Firefox then prompted me if I wanted to save that password and I clicked yes. I then went to the password manager and the only one listed was the Mozilla password that I just saved. After some digging, I found there was a logins.json.corrupt file in the profile folder. I tried renaming it to logins.json but that does not work. I tried viewing the corrupt file, but it was not legible.

Is there any way to recover the passwords or are they gone for good?

HEEEEEEELP!

Ugh! My old desktop pc died a few months back. I was using a chromebook until I could replace it, but didn't have access to my Firefox account. Finally got a new pc, but I can't seem to find any way to access my old info. Someone please tell me it's still here somewhere, and how to find it. I had so many important bookmarks saved, and now I'm just absolutely sick at the thought that I can't get them back. I'm not sure which version of Firefox I was running, but I do know the old computer was still on Windows 10.

Hello. last night all the sudden firefox closed and when it was open again all my bookmarks and passwords and the rest are gone? how to fix this issue.

i have alot of important in the bookmarks and passwords. and i have only one profile in the about:profile and i did try it but nothing came up.

Best Regards Kaveh

I just replaced my Win 10 desktop with a new Win 11 desktop. I downloaded Firefox OK, but my bookmarks are no longer there, of course. I was told that there was some way to recover them to this machine, but I didn't get any details how. In fact, the person implied they would just appear when I downloaded Firefox to the new machine. Of course, this didn't happen. Firefox did appear to recognize me (got a "welcome back, by the way" message near the top of the page). Can I somehow recover my old bookmarks to this machine?

Greetings everyone,

Earlier, when I opened Firefox it didn't restore the tabs and windows I had been using from about 2 weeks ago. I tried looking in "History" in the Firefox menu but it only displays tabs and windows that I've closed and it doesn't have the tabs and windows I had actually open.

I've had the same Firefox settings since I first installed Firefox a few years ago and this is the first time this has happened... :'( :'( :'(

I must have had about 70 Firefox windows and even more tabs within those windows so this really hurt me... :'( :'( :'(

Thank you for any help!

I've been backing up my opened tabs for the past 4 or 5 years with the steps in this legendary post: https://support.mozilla.org/en-US/questions/1257866

But this time it failed me and I don't know why. I just switched from Debian to Linux Mint, put everything up to date, but when I copy the sessions-store folder back into my session folder, as described in the post, nothing happens. I tried restoring only the 2 files listed there, and also dropping them in the general user folder, outside sessions-store, but still nothing. I've also noticed that the sessions-store folder isn't created automatically, even if I open a bunch of new tabs now and close the browser.

I don't even know how to begin troubleshooting this to be honest, this is the first time this method's ever failed me :(

I also saw this post: https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup But it doesn't help either.

I was using Clean My Mac and it recommended that I clean some files that Firefox was using. I did not realize that one of them was my password file. I rely heavily on Firefox to fill in passwords. Is there anyway to recover the file? I do have Time Machine backups on my MacBook.

I have spent the last half hour searching with Google and on Muzila help – everywhere that I can possibly think of and every combination of words and every hit I get that supposedly is the instructions on how to recover sync by entering my account recovery key NEVER leads to a page where I can enter my account recovery key.

HELP!

Thanks!

Hi I have lost all my passwords and bookmarks.

Going into Time Machine, I wenk back a week, highlighted the Firefox app, and hit the restore button.

So far, so good.

When I tried to open it, a message was displayed: Using an older version of Firefox can corrupt bookmarks etc already saved to an existing Firefox profile. Create a new profile.

I tried to create a new profile without success. The page displayed did not explain how to do this.

TIA.

уже второй раз браузер закрывается и при новом открытии все закреплённые вкладки исчезают, из-за этого уже думаю поменять браузер, потому что восстановить даже из бекапа не получается