firefox updated and now pages don't load

Firefox updated and now pages don't load at all or take forever and then don't work properly. I've never had an issue until the update. I want to go back to the older ver… (read more)

Firefox updated and now pages don't load at all or take forever and then don't work properly. I've never had an issue until the update. I want to go back to the older version that actually worked. How do I go back to the last version?

Asked by stefratz 3 days ago

Last reply by FredMcD 3 days ago

cannot switch sign in accounts

12.4.21 FFox 78.15 mac OS El Capitan 10.11.6 Had single user admin setup using FFox for years. Once I set up FFox years ago, I long forgot what my email sign in was, of … (read more)

12.4.21 FFox 78.15 mac OS El Capitan 10.11.6

Had single user admin setup using FFox for years. Once I set up FFox years ago, I long forgot what my email sign in was, of the three emails I have.... aol, yahoo and gmail.

Recently a file corrupted. Apple techs suggested opening second admin as test user. Test user admin worked fine. In process of testing, I discovered FFox in THAT tester admin opened differently.... no more Bookmarks Toolbar, no History Trail.

One Apple tech suggested looking into 2nd admin (test) account to see my sign in. It was AOL acct. I did not select a sign in acct. I simply opened FFox browser to test it. Went back to 1st acct (original) and FFox signed in with Yahoo acct. I never realized this. All those years had been opening through Yahoo acct.

Apple tech said all I needed to do was switch AOL acct back to Yahoo sign in to once again see all my previous Bookmarks Toolbar and History Trail. I've spent HOURS searching how to simply switch accounts in same admin browser. Why is something so simple, impossible to find. Perhaps it can't be done.

The closest I came was to do this - click upper right corner (3 lines) in browser and click on email address > click Acct settings > click Manage acct. When the Accounts page appears, I see only a Primary email entry (AOL) with no options next to it, and below it, Secondary email (which says None) with button next to it indicating Add.

When I click it, new window appears asking to enter Secondary email address. I enter yahoo address, click SAVE and red box appears saying "ACCOUNT ALRERADY EXISTS" I KNOW THE ACCOUNT ALREADY EXISTS. IF FFOX KNOWS THIS, WHY WON'T IT ALLOW ME TO SWITCH TO IT?????????

That's as far as I can go. Even signing into the Sync acct asking which account to sign in with, I use Yahoo but next time I open FFox, still back to AOL.

I will say, once I was in my 2nd test admin and opened Chrome to test as I did FFox, Chrome AUTOMATICALLY updated to same Chrome from 1st admin (corrupted) which included same Bookmarks etc from 1st admin Chrome.

But not so with FFox. Not so.

If there is anyone on the planet who may have knowledge of how to simply switch sign in account from AOL to Yahoo, I would LOVE to meet that person. Thank you!

Asked by fives 3 days ago

  • Locked

Mother passed away from lung cancer from abostoes

lmy mother had lung cancer from abostoes and its been a few years since the law firm fialed with the trust funds. They received a offer from John Mansfield trust for$2,50… (read more)

lmy mother had lung cancer from abostoes and its been a few years since the law firm fialed with the trust funds. They received a offer from John Mansfield trust for$2,500 and offered me 1,200 something doesn't seem rite. I have been told that it could be years before the trust companies pay. when I was on the phone with the girl I was told that they have already received the money since I signed the release form about 2 months ago. The letter I signed yesterday said it could be 6 to 8 weeks before getting the money. Can someone please tell me why if they have already received the money. This was filed 3 year's ago. Thank you so much.

Asked by janeelliott1244 3 days ago

FF 94.0.2 right click Context Menus hang and other issues since update from FF 88

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN. After update … (read more)

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN.

After update when I right click in FF the small Context Menu freezes. Subsequent right clicks launches the same Menu. See attached image. When I mess around with scrolling they go away.

Also, when I'm going back and forth between a FF web page and a file in another app to cut and paste text or images, half of one or the other screens hang.

I'm an old geek and I did ALL of the recommendations including a complete clean uninstall and clean reinstall of FF 94.0.2... I've spent hours trying to solve the problem...

I'm having NO PROBLEMS with Chrome or Opera or any other SW on this PC.

BTW, DON'T EVEN SUGGEST GOING TO Windows 10 or 11. I have 10 but I use 7 on this PC for a lot of reasons.

Like I said, problems began after 94.0.2 update.

Regards,

Chas.

Asked by ccolerich 3 days ago

Last reply by FredMcD 2 days ago

  • Solved

Netflix and Youtube Videos not playing

For some reason I can't watch any of the licensed content on youtube I purchased, and I cannot watch anything on netflix. Both problems appeared at the same time so I tho… (read more)

For some reason I can't watch any of the licensed content on youtube I purchased, and I cannot watch anything on netflix. Both problems appeared at the same time so I thought they might be related. I have disabled hardware acceleration with no effect. I have cleared history and deleted cookies. I have also disabled my vpn, but none of it works.

Anyone else had this problem? Netflix says "browser not supported" and youtube says "problems showing licensed content."

Asked by eric.lightner 2 days ago

Answered by FredMcD 2 days ago

suddenly unable to login to my bank account

When I logon to my ANZ account - I get a msge " Access denied. Error 15. This request was blocked by the security rules." I can still logon through my iphone app, and als… (read more)

When I logon to my ANZ account - I get a msge " Access denied. Error 15. This request was blocked by the security rules." I can still logon through my iphone app, and also through my other laptop (Macbook), and I tried successfully using another browser (Microsoft Edge), so it must be the settings or a security block on my Dell laptop & Firefox browser? How can I check the settings in Firefox? Thanks Graeme

Asked by graeme.ching 2 days ago

Last reply by FredMcD 2 days ago

Visited Links color doesn't stick

I believe this started with 94.0.2 but could be 94.0.1. Looking at various things in Easysnews.com, for instance thumbnails, the title for that item used to change from b… (read more)

I believe this started with 94.0.2 but could be 94.0.1. Looking at various things in Easysnews.com, for instance thumbnails, the title for that item used to change from blue (Unvisted Links) to brown (Visited Links) and keep the brown color until I exited Easynews. Now it does not. In another case, looking at my list of favorite groups, the group name will turn brown as long as my mouse is over it but it will not stick if I select that item.

I am not using system colors and Override the colors specified by the page with your selections above is set to Only With High Contrast themes. I tried the other two choices but they really created a mess.

I have also tried deleting any easynews cookies to no effect.

Asked by rw330i 2 days ago

Last reply by FredMcD 17 hours ago

Keep extensions separate in same Firefox account on different machines

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed a… (read more)

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed an extension for Firefox. Those programs are not Mac compatible but because of the same account, those extensions were copied to the Firefox installation on Mac. I was wondering if there is a way to isolate the extensions to just the windows installation? Thanks!

Asked by Sunny 2 days ago

Last reply by FredMcD 2 days ago

Media Source API (MSE) and FireFox problem

Following approach to show video stream via Media Source Extensions (MSE) works well in Chrome, Edge, Opera but not in FireFox: Media Source API mediaSource = new Medi… (read more)

Following approach to show video stream via Media Source Extensions (MSE) works well in Chrome, Edge, Opera but not in FireFox:

Media Source API


mediaSource = new MediaSource() sourceBuffer = mediaSource.addSourceBuffer(myCodec) sourceBuffer.mode = "sequence" sourceBuffer.addEventListener('updateend', function () { UpdateEndHandler(self); }, false) sourceBuffer.addEventListener('updatestart', function () { UpdateStartHandler(self); }, false)

and in the events UpdateStartHandler and UpdateEndHandler is processed the value of - sourceBuffer.buffered.end(0)

The problem is that FireFox often returns the same values for UpdateStartHandler and for UpdateEndHandler event which si not correct because into sourceBuffer.appendBuffer were appended real video data. Chrome, Edge, Opera returns two different values.

Please help.

Asked by valent1 2 days ago

Expand "Add bookmark" window for a better user-experience when one has a lot of bookmark folders

When adding a bookmark on Firefox Desktop, putting a bookmark in a folder when adding it becomes cumbersome when one has a lot of bookmark folders and sub-folders. What I… (read more)

When adding a bookmark on Firefox Desktop, putting a bookmark in a folder when adding it becomes cumbersome when one has a lot of bookmark folders and sub-folders. What I mean by that is that the user has to scroll a lot to find the folder they want to put their bookmarks in. It takes too much time. My suggestions for improvement:

  1. Allow the user to resize the "Add bookmark window" so that they can quickly spot the folder they're looking for. The ideal would be to have the possible to maximize the "add folder" pop-up/window just like the one we have when we click on "Manage bookmarks" (Ctrl-Shift-O). This would be much faster.
  2. Provide a search bar to quick search for the folder/sub-folder we want to put our bookmark in.

Asked by fastai 1 day ago

  • Solved

Dev tools show dom properties doesn't work on textarea on developer.mozilla.org, but on support.mozilla.org. Why is that?

The following I wrote to initially question why showing dom properties didn't work at all, but I only had tried it on an textarea example on developer.mozilla.org so far.… (read more)

The following I wrote to initially question why showing dom properties didn't work at all, but I only had tried it on an textarea example on developer.mozilla.org so far. Turns out, on right this support forum's textarea I'm right now writing in, it does work. Could I make it work on developer.mozilla.org, too, like it works here on support.mozilla.org? That would be useful to inspect the html and javascript examples on there.

Original planned question: I very recently updated to Firefox 91.3.0esr (64-Bit), and I restarted working with the developer tools.

As far as I can recall it was possible to see an overview of an html page's element's functions somewhere in the developer tools. I tried "Untersuchen (Q)" ("Examine" or is it "Inspect" in English) on the textarea (in https://developer.mozilla.org/en-US/docs/Web/API/HTMLTextAreaElement ). This openend the developer tools panel, the html was shown and the textarea-elemtent highlighted. There I right clicked and selected "Dom-Eigenschaften anzeigen" (View dom properties). The console opened, and showed: inspect($0, true) Restricted { }

(I want to access all the scroll properties of the textarea, and possible functions to scroll the textarea using javascript.)

Under the settings page of the developer tools -> standard developer tools -> I actived the checkbox "DOM", and restarted the browser (using the restart option under about:profiles).

Asked by Bill Smith 1 day ago

Answered by Bill Smith 1 day ago

How to view all functions of an html-element accessible by javascript?

Another beginner question: How could I let the developer tools show me all javascript accessible functions of the textarea I'm right now writing in? I could bet that was … (read more)

Another beginner question: How could I let the developer tools show me all javascript accessible functions of the textarea I'm right now writing in?

I could bet that was possible before updated some days ago. (I wasn't doing anything programming and developer tools for some months, so I seem to have forgotten a lot.)

I know I could iterate over the object by self written javascript, but isn't that overview available directly in the developers tools?

Asked by Bill Smith 1 day ago

Telemetry access

Hello Team, I have seen this process: https://wiki.mozilla.org/Data_Collection#Requesting_Approval I am helping to manage Firefox (policies.json) for the large organisati… (read more)

Hello Team,

I have seen this process: https://wiki.mozilla.org/Data_Collection#Requesting_Approval

I am helping to manage Firefox (policies.json) for the large organisation/company. We do currently have policy with DisableTelemetry=true and would like to enable it but: - would like to have access to it - would like to execute some Data Science activities on that telemetry

Is that possible ?

Seems that tools like Looker, GAD or Measurement Dashboard of Firefox Public Data Report are showing only global statistics while we are interested in looking at "our" statistics only (around 100K endpoints).

Thanks, Michal

Asked by teknet7 1 day ago