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unable to log in to some sites

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so wha… (read more)

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

Asked by mad.mick1 3 months ago

Last reply by markwarner22 3 months ago

Mozilla Freezes Mint on Field Autofill

When I attempt to use Firefox autofill for address/credit card/etc, Linux will prompt for Root password. After entering root password, everything freezes. I have no acces… (read more)

When I attempt to use Firefox autofill for address/credit card/etc, Linux will prompt for Root password. After entering root password, everything freezes. I have no access to mouse or keyboard and my entire OS become unresponsive. Besides the hangup, my firefox tabs randomly crash as well with the following bug tag: https://crash-stats.mozilla.org/report/index/3020d645-af46-4821-bbfc-e4d680250213. I don't know if the two are related, but both eventually lead my my OS freezing with only hard power down. Every time I try to use autofill, it freezes my OS. I can keep replicating the issue.

Specs:

Linux Mint 21.3 x86_64

Kernal 6.12.13-x64v3-xanmod1

Cinnamon 6.0.4

CPU: AMD Ryzen 5 3600X

GPU: AMD ATI Radeon RX 5600

RAM: TridentZ Neo 64GB

Asked by Dustin 2 months ago

Last reply by jonzn4SUSE 2 months ago

Issue with incorrect Japanese font on 135

Hello, I have encountered an issue on some websites where the Japanese text is using the font "Microsoft YaHei" when it should be using "Meiryo." Some examples are on th… (read more)

Hello,

I have encountered an issue on some websites where the Japanese text is using the font "Microsoft YaHei" when it should be using "Meiryo." Some examples are on the website bluesky, and bold text on Twitter such as in usernames.

I originally thought it was an issue on my end or in Windows, but when checking other programs and websites such as dengekionline and the non-bold text on Twitter it is using the correct font which I have confirmed via the inspector under the font section. When starting Firefox in safe mode it seems to use the correct font on the previously mentioned websites, so I disabled all my extensions and themes and this did not resolve the issue. I did a Firefox Refresh and this also did not resolve the issue.

I am not familiar with the intricacies on the Firefox about:config to really delve into the exact cause, so I ended up just reverting back to Firefox 134. On Firefox 134 with my same extensions previously the font is now back to Meiryo as it should be which leads me to believe it is something that was changed in Firefox 135. One thing I am considering is that the Japanese text is being recognized as Simplified Chinese by Firefox 135 as Simplified Chinese uses the Microsoft YaHei font as a default.

I have attached some photos that shows my Japanese font settings, and the same post by a user one on Firefox 135 which is using Microsoft YaHei and another on Firefox 134 which is using the correct Meiryo. I have also tried disabling the "Allow pages to choose their own fonts, instead of your selections above" and then restarting on 135, but this did not resolve the issue. Thank you for your consideration.

Asked by dxrdaxta 3 months ago

Last reply by dxrdaxta 3 months ago

Popups Not Blocked

It seems certain sites are prone to fire popup tabs, with any click, right clicks included. I close them immediately and the second click acts normal, getting the nav res… (read more)

It seems certain sites are prone to fire popup tabs, with any click, right clicks included. I close them immediately and the second click acts normal, getting the nav result I was asking for. How to strength the popup blocking function to stop this distracting behavior? Thanks for any pointers. This may prevent me from staying on FF.

Asked by homeovet 3 months ago

Last reply by markwarner22 3 months ago

Notbytes with Firefox logo??

I have notbyte messages popping up with Firefox logo on them. How do i stop this happening? Tried to uninstall notbyte but cant find it. Can you assist. Thanks, John Dobs… (read more)

I have notbyte messages popping up with Firefox logo on them. How do i stop this happening? Tried to uninstall notbyte but cant find it. Can you assist. Thanks, John Dobson

Asked by JohnD 3 months ago

Last reply by James 3 months ago

why would firefox cease functioning overnight??

I have been messing with my computer and this morning Firefox had ceased to function, and I will be looking for my extensive bookmark list here or on another drive.. I j… (read more)

I have been messing with my computer and this morning Firefox had ceased to function, and I will be looking for my extensive bookmark list here or on another drive.. I just feel that windows 11 is pernicious!!

Asked by Nancy Jane 3 months ago

Last reply by cor-el 3 months ago

Cant click objects on web pages

On several web pages, when i try to log into the accounts i have on those websites or account creations, when i try to click "Continue" or "Log in" or what ever may be th… (read more)

On several web pages, when i try to log into the accounts i have on those websites or account creations, when i try to click "Continue" or "Log in" or what ever may be the case to actually finish the process, the button will not actuate. I have tried on Microsoft edge and it works with no notable issue.(It just is slow because its Edge. lol) I dont have an adblock going of or anything of the sort that appears to be blocking the operation. Please heeeeeeelp.

Asked by ryangraves1989 3 months ago

Last reply by ryangraves1989 3 months ago

all my accounts on website log in times out

Internet page is having issues, I try to open my email account, mu Norton password account, my bank all keeps timing out wont let me use google, I cant use your webpage, … (read more)

Internet page is having issues, I try to open my email account, mu Norton password account, my bank all keeps timing out wont let me use google, I cant use your webpage, tried to sign it it wont let me, 2 tries change password it states im locked out, what is going on

Asked by Dieter Hinkelmann 3 months ago

Last reply by Dieter Hinkelmann 3 months ago

problem with Firefox at start is outgoing via port 443 to ....

Hello to you up there ! I have Windows 11 - 23H2 up to date ! since 21/1/2025 each time I start Firefox (up to date 134.02 - 64 bits) I get a warning from M… (read more)

Hello to you up there ! I have Windows 11 - 23H2 up to date ! since 21/1/2025 each time I start Firefox (up to date 134.02 - 64 bits) I get a warning from Malwarebytes Browser Guard that blocks a outgoing request coming from Firefox via port 443 to the IP 82.221.136.1 ( = welcometothemachine.co …. what is that ?? analytics ? AI  ??) .... I am asking myself why is Firefox trying to go to that IP because I never did ask for something like that and how to delete the whole request every time now .... (CCleaner does nothing when used) ... bizarre bizarre behaviour yes ! Who can answer me. Can you please also answer me on geomar@scarlet.be because I would not like to miss the answer ? Thanks.

Asked by geomar2 3 months ago

Last reply by geomar2 3 months ago

Reproducible slow (30 seconds) DNS resolution on Ubuntu 24.04

I use Firefox 134.0.2 (64-bit) on Ubuntu 24.04. Some (not all) web sites show up only after a delay of exactly 30 seconds. The attached screenshot shows that this delay … (read more)

I use Firefox 134.0.2 (64-bit) on Ubuntu 24.04.

Some (not all) web sites show up only after a delay of exactly 30 seconds. The attached screenshot shows that this delay is due to DNS resolution. This behavior is reproducible by simply closing Firefox, opening it again and entering the same web site once more. Once this initial delay of 30 seconds for DNS resolving has passed the web site can be browsed normally.

Using Google Chrome, Opera or even the Tor Browser on the same system works without any significant delay. Also a DNS lookup from the console returns data almost immediately.

As the delay is always exactly 30 seconds this looks like some DNS resolver timeout only showing up when using Firefox.

Neither starting Firefox in Troubleshoot Mode nor (as often suggested) disabling IPV6 for DNS by setting network.dns.disableIPv6 to true did help.

Any idea how to fix this 30 seconds delay?

Many thanks for any help, Felix

Asked by fb21 3 months ago

Last reply by TyDraniu 3 months ago

Sync Setup Stalls

I'm attempting to set up sync between my windows laptop and my new android phone. The phone has firefox loaded, allows me to pull up the 'sync and save your data' page, … (read more)

I'm attempting to set up sync between my windows laptop and my new android phone. The phone has firefox loaded, allows me to pull up the 'sync and save your data' page, allows me to choose 'ready to scan' and presumably successfully scans the QR code displayed on the laptop (the laptop prompts me to approve the new device). Then the laptop indicates I need to wait to approve it on my phone, and the whole process stalls. The phone continues to display the mostly blank white screen with only the "moz://a" at the top and the spinning blue circle in the center. Eventually the whole thing seems to time out and I receive an error message on the laptop saying "websocket unexpectedly closed" and "device pairing failed".

My two hypotheses are that either still having my old phone (which is being retired to at-home use only, and I'd rather not de-sync) still synced is somehow interfering (seems unlikely), or that something about the new phone's software is interfering in the sync (seems unlikely and way out of my league in terms of troubleshooting around).

Help please?

Asked by pittsmaddi 3 months ago

Last reply by pittsmaddi 3 months ago

Website Functionality completely broken after using "recent activity" function to open them

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a… (read more)

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a handful of websites on my PC entirely, even using other browsers.

The page will load but no content is displayed, no links or media, just a blank white page. This is consistent among these websites even among other browsers including Chrome and Edge.

I have uninstalled and reinstalled FF multiple times, cleared cache/history, hard PC resets, refreshed FF, Uninstalled and reinstalled every browser. The issue persists.

These websites still function perfectly fine on mobile FF and Chrome. I've exhausted website permissions, app permissions, etc. The issue still persists. These websites were functioning just minutes before I tried importing them from the other devices tabs. Something about that functionality has completely broken them on my PC.

Asked by FreshlySquoze 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Current Firefox from yahoo mail get error: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T: Something's gone wrong We may be having trouble with your con… (read more)

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T:

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.


No error when using edge or chrome.

Asked by david.burlingame 3 months ago

Last reply by Linh Maihunglinh 3 months ago