Downloading issues from credit card sites

I have Windows 11 on my Desktop PC and an up to date version of Firefox. On two separate occasions I attempted to download past statements from two different credit card… (read more)

I have Windows 11 on my Desktop PC and an up to date version of Firefox.

On two separate occasions I attempted to download past statements from two different credit card websites. Both times the requested statement failed to download, or even proceed to the next screen.

I called Customer Service for one of the Credit Cards and was told to try Google Chrome. I was forced to use Google Chrome to successfully download and view the requested statements.

I have been able to download and view the same information from the same websites in the recent past.

Could something have been changed in the Settings or what?

Asked by anton52 3 months ago

Last reply by Richard Krone 3 months ago

When not being able to access our Consumer Cellular account, they claim "Firefox doesn't download our website correctly." Why?

Do you have an ongoing inaccessibility issue with Consumer Cellular? With repeatedly unsuccessful attempts trying to access our online account and then calling them, they… (read more)

Do you have an ongoing inaccessibility issue with Consumer Cellular? With repeatedly unsuccessful attempts trying to access our online account and then calling them, they claimed that "Firefox will not download their website correctly." Why?

They repeatedly and heavily tried to steer us to use Chrome, which is not an option since Chrome is an excessive memory hog and Google is far too nosy. Consumer Cellular, as technical a company as it is, shouldn't have an incompatible issue with you. It is the only company we've ever been given this lame excuse. Perhaps they, like too many other companies, are in bed with Google.

Help?

Asked by cdkozlowski 2 months ago

Last reply by markwarner22 2 months ago

Why does deleting a single website's cookie data; result in Firefox's Login Sync data being deleted?

First verified Firefox would "Sync" without asking for Sync Login password. Next, deleted single website's "Cookies and Site Data". News media website, nothing to do wit… (read more)

First verified Firefox would "Sync" without asking for Sync Login password. Next, deleted single website's "Cookies and Site Data". News media website, nothing to do with Firefox or Mozilla. After confirming deletion of news media website, attempted a "Sync". Firefox required Sync Login's password.

To me this is a bug. Deleting single website (or multiple websites) which have nothing to do with Firefox or Moxilla; should not delete Sync Login's password.

Asked by Arf Manor 3 weeks ago

  • Archived

Reader View switches Evernote web clipper off?

I would really like to be able to use Reader View for saving web pages that I need to keep for my PhD research, but switching to Reader View seems to switch off my Everno… (read more)

I would really like to be able to use Reader View for saving web pages that I need to keep for my PhD research, but switching to Reader View seems to switch off my Evernote web clipper. Is there a way round this please?

Asked by mail898 1 year ago

Last reply by Dropa 1 year ago

Behavior change in version 136.0 on Mac OS: command + enter doesn't always open in a new tab

Before I update, I often enter a url/paste a url in the current page and hit command + Enter and the page always open in a new tab. Now I found that it sometimes open in… (read more)

Before I update, I often enter a url/paste a url in the current page and hit command + Enter and the page always open in a new tab.

Now I found that it sometimes open in a new tab, sometimes don't. Instead, if I do option+Enter it does open in a new tab every time.

This is a bit annoying because command + Enter has built into my muscle memory. Is this an expected behavior change and would I be able to configure it?

Asked by elviswang011 1 month ago

I am unable to take a "full page" screenshot of Gemini.

I was trying to screenshot an example of direct political censorship by Google on their Gemini LLMAI app. I was only able to screenshot the current active window using t… (read more)

I was trying to screenshot an example of direct political censorship by Google on their Gemini LLMAI app. I was only able to screenshot the current active window using the built-in screenshot tool. I presume whatever they're doing would work on any site. I can scroll, but I can only take a screenshot the size of the current view window.

I searched help and then restarted in safe mode (which I'm still in right now) and tried again. There was no difference.

Asked by SkyLeach 1 month ago

  • Archived

Resize Card Reader Image

Please can you advice which way to resize the image of my bank card reader. Each time I open my account on line, the image of the card reader is so long (it seems in a la… (read more)

Please can you advice which way to resize the image of my bank card reader. Each time I open my account on line, the image of the card reader is so long (it seems in a landscape mode) that there is no more space for me to input security details. Is it possible for the image to be resized ie from landscape to portrait. I tried using Ctrl plus and Ctrl minus but it is a bit tricky. Thanks for your help.

Asked by aida.prouse 2 years ago

Last reply by aida.prouse 2 years ago

  • Archived

Current updates

Where do I go to find the current updates? I have followed instructions on the support page, but it doesn't take me to anything but more questions. I get a dialog box on … (read more)

Where do I go to find the current updates? I have followed instructions on the support page, but it doesn't take me to anything but more questions. I get a dialog box on my screen saying there is an update and to download and restart. I did that, but it did nothing and I keep getting that dialog box. Where can I go to see if I have the most current version? I have been all over the FF pages and can't find anywhere that says anything refering to "current update available".

Asked by meandsinger2010 2 years ago

Last reply by Paul 2 years ago

  • Archived

"Open URL in container?" question after updating to 121

Hi, I have a lot of bookmarks that are specifically made to always open in a specific container. After updating to 121 I'm always asked if I want to open the URL in a co… (read more)

Hi, I have a lot of bookmarks that are specifically made to always open in a specific container.

After updating to 121 I'm always asked if I want to open the URL in a container.

How can I get rid of the question and just always assume "Yes"?

Thanks, Henrik

Asked by henrik242 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Reliable Tab Management extension for multiple devices?

Hello, all: I thought I could try posting here about finding a reliable tab management extension for Firefox or a program so I can sync the open pinned tabs I have on my… (read more)

Hello, all:

I thought I could try posting here about finding a reliable tab management extension for Firefox or a program so I can sync the open pinned tabs I have on my laptops and phone with each other so I can be sure to refer to certain tabs when I'm not home or something outside of trying different extensions to see if it'll be done. That way, I can know I can be able to refer to what I need to find rather than having to go home to look on my laptop if I'm not home or something. Thank you in advance if you reply to this.

Asked by Anduma22 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago