Firefox Community Forum

I cannot access www.amazon.com via the desktop version of Firefox 136.06! I can access amazon.com using my Android phone version 136.02.

Nothing in the Windows 10(64bit) OS or the Firewall is set to Block Amazon and my VPN is not set to Block Amazon. I do not know when this issue began or which Firefox Update may have caused it. See the screen capture attached!

Edition Windows 10 Pro Version 22H2 Installed on 12/21/2020 OS build 19045.5679 Experience Windows Feature Experience Pack 1000.19061.1000.0

I have Firefox on two separate computers, a desktop running Win7Prof64bit and a laptop running Win10Pro 64bit. Both Firefox installations crash constantly, ie every 10 - 15 mins. They show the "Gah! Firefox just crashed. Please tell us what you were doing", and the box to return the data to Mozilla. With Restore This Tab at the bottom.

I always send you these reports but in about a year, the problem remains the same. Nothing has improved, I never hear back from you. Two different PCs, two different OSs, constant reports, no improvement. Why do I never hear from you? Why does this problem continue endlessly? I'm wasting my time sending you the reports. You take no notice. If you do, why does the problem continue and why do I never hear from you?

Can't use YT picture in picture mode on Firefox when logged into my YT account. When I enable picture in picture on a video and scroll down to the comments, picture in picture mode turns off as soon as I scroll past the bottom of the video.

Happens only when I'm logged into my YT account on Firefox. Logout, it works. Logged in on Edge, it works. Logged into my second YT account on Firefox, it works. Only doesn't work for this one account.

Attached images if that helps. Last image shows exactly when picture in picture mode turns off when I'm scrolling

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image below of a page from a local grocery store. Like most stores these days, it is possible to search within that store and its web site for specific items and prices, etc. It works in at least two other browsers I've tried but not in Firefox so a setting, I'm guessing, has been changed within Firefox in the last few months (because this problem did not occur before then).

As you see in the image, I've inserted an item to find its price; and nothing happens. Before, on Firefox, and now with other browsers, I would get a display of all relevant products, prices, quantities, sales and discounts, etc.

What Firefox setting do I need to change so this information will show up again?

I have Firefox version 137.0.2 on this system running Windows 10 Version 22H2 (OS Build 19045.5737).

Sorry for my ignorance; and thanks again for whatever help anyone can offer.

While using Outlook.com email in my Firefox browser, I attach a zip file to send to someone.

They reported that the zip file is empty. This happened two more times.

I confirmed that the zip file that I was uploading from my hard drive did indeed have files included.

I then downloaded the attached zip file from the email in my "Sent" folder. It was empty.

When I tried using "Outlook.com" in the Chrome browser, I did not have the same problem.

I'm using Firefox ESR version 128.9.0, on Windows 10.

(The downloaded empty zip file also had "utf-8" added to the file name - that problem is addressed in other tickets and is being worked on. I am not asking about that.)

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installing Arium (Windows 10.8 LTS). It works fine, except that now I have no way of connecting my Mozilla account to Firefox to recover my passwords and other saved tabs.

I've searched a lot, tried several installations, and even installed a previous version of Firefox, but nothing works...

Do you know why? Is it because of Arium?

Thanks

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details back? Thanks for your help. Dave Neild

• • • • • • @b.com (Mod's note: email removed)

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed to check for updates' Problem arose on upgrade to Firefox 138 Tried restart, computer reboot and reinstallation

I am not sufficiently computer literate to understand supposed help and support documents within 'Mozilla Support'

It looks like the end of 20 years of using Firefox ... Google Chrome used to submit this request

When I try to create a new presentation in PowerPoint I get the message that the browser is not compatible. When I click for support it says it should be compatible. Running Windows 10. PPT and Firefox are up to date.

Since April 5th I have lost spell check in the message pane of the emails I type on outlook.live.com It still works in the subject line, but not the message area.

Windows 10 pro 22H2 updated to end of March, when spell check was still working well. Firefox 137.1 English Canada Language selected (has worked well for years)

I go to outlook.live.com to read and answer my @hotmail.com emails.

When right clicking on a misspelled word in the message area I get only these options, Firefox does not give me the usual options.

I am currently having other problems on that site, clearing outlook.live.com cookies does not clear the problems.