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  • Archived

Can't get Outlook email to work. Works with other browsers. Get error message

UTC Date: 2023-07-21T01:39:12.498Z Client Id: 07FEF32CC5F747CBA9C5CC0CAE77D3AB Session Id: 1fcb7d41-1f70-49a0-9731-e7894e4c7437 Client Version: 20230714005.04 BootResult:… (read more)

UTC Date: 2023-07-21T01:39:12.498Z Client Id: 07FEF32CC5F747CBA9C5CC0CAE77D3AB Session Id: 1fcb7d41-1f70-49a0-9731-e7894e4c7437 Client Version: 20230714005.04 BootResult: cdnError Failed resource: https://res.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js Back Filled Errors: Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: Failed to load javascript. esrc: Script et: ClientError estack: onLoadFailed@https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.mailindex.js:2:16889 604191/importModule/this.promise</<@https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.mailindex.js:2:15654 </p>

Asked by text.c8 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

failure to load pages in a timely manner

It seems Firefox is getting worse and worse. I am now back to pages loading very slowly. My IT guys say firefox is [redacted] and go to chrome or something else but i hat… (read more)

It seems Firefox is getting worse and worse. I am now back to pages loading very slowly. My IT guys say firefox is [redacted] and go to chrome or something else but i hate transferring bookmarks. WHY can't you stabilize your [redacted] browser. Yours is the only browser my PC runs into trouble with. Makes me [redacted] furious.

Asked by Leana Alba 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox 115.0.2 and T-Mobile

I upgraded to Firefox 115.0.2. Now I can log into my T-Mobile account. But when I try to access 'Bill & Pay' or 'View Accounts' I now get "Access Restricted" error m… (read more)

I upgraded to Firefox 115.0.2. Now I can log into my T-Mobile account. But when I try to access 'Bill & Pay' or 'View Accounts' I now get "Access Restricted" error messages. This is frustrating as I was able to do so before. Clearing Cookies and Site Data provided no relief. T-Mo support had me try in in Private Browsing, and it works.

I had an issue with a bank, and turned off AVG Anti-Track and it work. But no so with T-Mo.

What the heck is wrong?

Asked by j.j.lynn04 1 year ago

Last reply by t.r.ernst 1 year ago

  • Archived

Ghostscript security vulnerabilities (CVE-2023-36664)

Dear Mozilla Support, Earlier this week we learned about the Ghostscript vulnerability (CVE-2023-36664) and since the security of the systems and data we support is our … (read more)

Dear Mozilla Support,

Earlier this week we learned about the Ghostscript vulnerability (CVE-2023-36664) and since the security of the systems and data we support is our highest priority, we would like to ensure that the software you provide is not affected by this vulnerability.

Can we please get some feedback regarding the following questions:

1. does Mozilla Firefox use the Ghostscript library with a version older than 10.01.2?

If this is the case, please answer the following questions:

2. is there already a patch, update or plan to fix the problem?

3. if there is or is planned to be a patch, when is it expected to be available and how will users be notified?

4. are there any specific actions or temporary fixes we can take to minimize the risk until a final fix is available?

Thank you in advance for your time and assistance.


Yours sincerely, Hannes Sakuth

Asked by hannes.sakuth 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Unable to watch age restricted videos on Youtube with Firefox

As of a month or so ago I have been unable to watch age restricted videos on YT. The warning prompt appears asking me to verify that I want to proceed. When clicked, it s… (read more)

As of a month or so ago I have been unable to watch age restricted videos on YT. The warning prompt appears asking me to verify that I want to proceed. When clicked, it simply takes me back to the YT home page. Restricted mode is set to off and I am able to watch these videos in Internet Explorer with the same Google account. I have also ran FF in safe mode and it still takes me back to the home page.

Asked by maximus551 1 year ago

Last reply by maximus551 1 year ago

  • Archived

restoring selected bookmarks from an exported bookmarks HTML file

I have exported my bookmarks from a pc, several dozen. I want to import a few of them but don't want to overwrite all of my existing bookmarks on the 2nd pc. How can I … (read more)

I have exported my bookmarks from a pc, several dozen. I want to import a few of them but don't want to overwrite all of my existing bookmarks on the 2nd pc. How can I do this?

thanks

Asked by BEH 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I had to get a new hard drive for my computer and now all of my tabs have disapeared.

I recently had to get a new hard drive for my computer as my old one no longer functioned. The problem is that when I opened my firefox browser I was not prompted to rest… (read more)

I recently had to get a new hard drive for my computer as my old one no longer functioned. The problem is that when I opened my firefox browser I was not prompted to restore my last session and all of my tabs and windows are now gone. Is there a way to reset the browser to a previous date so that I can restore all of my tabs?

Asked by rosary861 1 year ago

Last reply by Dropa 1 year ago

  • Archived

How to find what causes a CSS warning in firefox console? (linenumbers, dynamically generated CSS, etc)

Hello Firefox, When loading a page I work on, I sometimes see something like this: 14:54:44.103 Error in parsing value for ‘margin’. Declaration dropped. instantiate_… (read more)

Hello Firefox,


When loading a page I work on, I sometimes see something like this:

14:54:44.103 Error in parsing value for ‘margin’. Declaration dropped. instantiate_obj.php (With a yellow-ish triangle with an exclamationmark in front of it)

The warning is clear: somewhere in the html/css a faulty margin-value is used.

But how to find out where, or what causes it?

Is it something inline, an external CSS, something dynamically added by javascript?

What I tried:

1)  Clicking on the link on "instantiate_obj.php" just opens a tab in "view-source:" mode.

Not very useful. I don't see any problems on quick inspection, but the page is pretty big. I want something easier than checking everything in the source and the linked CSS.

2) Looking at the timestamp (14:54:44.103) I see it ends in 103. Maybe a linenumber?

Nope, that particular line contains only
.

3) Searching https://developer.mozilla.org didn't shed any light on how to approach this problem.

I can only find out references on how to do it when you see the yellow-ish triangle in inspector, in the second pane (css with that 'filter styles' on top) I already checked my external stylesheet and it came out fine.

Does anybody know how to find out what caused the warning?


===========================

I asked also on stackoverflow but didn't get a response, so for reference:

https://stackoverflow.com/questions/76573827/how-to-find-what-causes-a-css-warning-in-firefox-console-linenumbers-dynamica

===========================

Thanks for your time!

Regards, Erwin

Asked by erwinmoller 2 years ago

Last reply by erwinmoller 2 years ago

  • Archived

Fire Fox Update

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to t… (read more)

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to transfer my favorites and history to the one I keep. They both show favorites and history. I'm a rookie at this so if you can explain step by step it would help, thanks.

Asked by rwhmitchell 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How can I stop software from opening Firefox tabs?

Often, when software I use updates, it will force Firefox open without my permission, to take me to their website. I don't want this or need this. Is there a setting to m… (read more)

Often, when software I use updates, it will force Firefox open without my permission, to take me to their website. I don't want this or need this. Is there a setting to make Firefox reject any attempts by other software to open a Firefox tab?


P.S. Trying to add troubleshooting data to this message made the page reload and erase the message. Thanks.

Asked by AlexReyanrd 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

mozilla firefox browser does not work [roperly

Hello there I have been having some problems with mozilla firefox from some time. Some web-sites do not open whilst I have no problems with opening them in any other br… (read more)

Hello there

I have been having some problems with mozilla firefox from some time.

Some web-sites do not open whilst I have no problems with opening them in any other browser. Other example: Google maps bei opening show always my home location, but whichever place I type in the search box, it does not show it at all. Any idea what can cause this trouble?

Kind regards, Ryszard

Asked by rycze 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firebox has been slow loading web pages, now it won't load at all

Windows 10 operating system, I have Norton 360. Web page loading has been slow. Now, it won't load any pages. Cleared cache, changed the HTTP3 setting to false, I dis… (read more)

Windows 10 operating system, I have Norton 360. Web page loading has been slow. Now, it won't load any pages. Cleared cache, changed the HTTP3 setting to false, I disabled hardware acceleration option.

I ran a Norton scan, no problems, I did disc defrag, nothing helps, I can't use my computer to access the internet. Not a router problem, my streaming all works as it should and I can use wifi to get e-mail using my phone and tablet etc....

Appreciate any suggestions.

Brian

Asked by brunau8 1 year ago

Last reply by Terry 1 year ago

  • Archived

edge interfering with firefox as default browser

Hi, After the last microsoft update edge is my default browser and won't let me make FF default There is not an option for FF under settings makes me mad FF has always b… (read more)

Hi, After the last microsoft update edge is my default browser and won't let me make FF default There is not an option for FF under settings makes me mad FF has always been my default browser Gary selness

Asked by gary selness 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Only PC has info saved that I want. How do I send logins, bookmarks, to laptop and Iphone to begin syncing

I have rarely used Firefox on my laptop and Iphone. Neither device has information about logins, etc. that I would want to overwrite information on my PC. For a trip, I … (read more)

I have rarely used Firefox on my laptop and Iphone. Neither device has information about logins, etc. that I would want to overwrite information on my PC.

For a trip, I would like to have Firefox on the laptop and Iphone up to date.

Only my PC has the most recent logins addons and bookmarks saved that I want. How do I send logins, addons, bookmarks from my PC to my laptop and to my Iphone to begin syncing.

Asked by ArtKendall 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Clickable keypad doesn't show correctly

A website I have to use for my work (for the Queensland Department of Education) requires that I input a 6-digit code; for *security*, they insist it be input by clicking… (read more)

A website I have to use for my work (for the Queensland Department of Education) requires that I input a 6-digit code; for *security*, they insist it be input by clicking on a keypad that scrambles the position of the number keys each time... It's meant to look like the first image attached below, but when I try to open it in Firefox, it looks like the second image and I can't input my code. I'd like to be able to use Firefox for EVERYTHING but I end up having to use Chrome to access this site, which I use pretty much every day for work, and it's very inconvenient.

Asked by nycarrington 1 year ago

Answered by zeroknight 1 year ago