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  • Archived

Youtube stuck

When playing a youtube video, I can hear the audio playing and see the time passing on but the on screen video is just stuck even when buffered full clip. I check on chro… (read more)

When playing a youtube video, I can hear the audio playing and see the time passing on but the on screen video is just stuck even when buffered full clip. I check on chrome browser, this doesnt happen there. Reset firefox, the issue is still here

Asked by Aronno 2 years ago

Last reply by Awsmy 2 years ago

  • Archived

popup notifications about updating to new version of Firefox

Is there a simple method to turn off the annoying popup notifications about upgrading Firefox? I don't want to upgrade, FF seems to be working fine. Sometimes updates bri… (read more)

Is there a simple method to turn off the annoying popup notifications about upgrading Firefox? I don't want to upgrade, FF seems to be working fine. Sometimes updates bring new problems.

I'm not a programmer, so I'm hoping there is a simple fix to stop update notices. I think it was a bad idea to have them appear in front of other websites. They often popup when I'm watching something on Netflix.

Asked by lonebone.2015 2 years ago

Last reply by Awsmy 2 years ago

  • Solved
  • Archived

Can NOT get on ebay.com URL

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth … (read more)

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth and the site never opens up. So, I figured that they were having internet issues and just kept trying. Well, it's still not working so I'm trying to find out why. I have my FF set up for the address bar to be "just that" and a separate search window in the tool bar. After trying all kinds of things that did "not" work, I changed my choice of search engine to "ebay" and when I typed ebay in the search window the sight came up with me all signed on (because I leave myself signed on) and everything seems to be working as normal. But, I don't want "ebay" for my search engine and I don't want to have to sign on to ebay that way. What has happened to cause this and how can it be fixed?

Asked by donP22 2 years ago

Answered by donP22 1 year ago

  • Archived

Unable to log into PNC.com website

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html) I am not sure exactly what the problem is … (read more)

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

  • attempt to sign in with appropriate username and Password
  • receive error message on screen
    1. It looks like you're experiencing problems logging in.
    2. You can try to fix this a few different ways.
    3. Log in through the PNC Mobile app
    4. Use a different browser or device
    5. Enable popups on your browser
    6. Don't use a VPN when you visit PNC websites
    7. Type in your User ID and password
    8. Clear your browser's cache or cookies
    9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.
  • I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

  • Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
  • Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
  • Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

Asked by marshallgrads1 2 years ago

Last reply by marshallgrads1 1 year ago

  • Archived

Certificate Problems

I just started a windows 10 computer. When I try to go to google drive, I get this message: ____________________________ Did Not Connect: Potential Security Issue. Firef… (read more)

I just started a windows 10 computer. When I try to go to google drive, I get this message:

____________________________ Did Not Connect: Potential Security Issue. Firefox detected a potential security threat and did not continue to drive.google.com because this website requires a secure connection. drive.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem. ____________________________

I also got this kind of message when logging into outlook, but I was able to click the override button to login.

Asked by Brian Martin 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Session key

1. Does Firefox automatically save a NEW session key with each new session? I have Firefox remembering my site passwords. I'm concerned about the prevention of session hi… (read more)

1. Does Firefox automatically save a NEW session key with each new session? I have Firefox remembering my site passwords. I'm concerned about the prevention of session hijacking.

Thank you.

Asked by kwgm 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks

I had all my bookmarks saved on Firefox on my laptop, and I bought a new laptop, and signed in to Firefox, and I thought that all my bookmarks would automatically populat… (read more)

I had all my bookmarks saved on Firefox on my laptop, and I bought a new laptop, and signed in to Firefox, and I thought that all my bookmarks would automatically populate onto my new laptop's Firefox browser. Am I mistaken that that is a feature that it has? If not, how can I make that happen.

Thank you for your help

Asked by lamar.mcknight12 1 year ago

Last reply by Paul 1 year ago

  • Archived

When is Primary Password going to protect stored cookies? (authentication cookies in particular)

There is a wave of malware targeting authentication cookies stored on disk (e.g. recent LTT hack). It has become obvious that malware doesn't need to target stored passwo… (read more)

There is a wave of malware targeting authentication cookies stored on disk (e.g. recent LTT hack). It has become obvious that malware doesn't need to target stored passwords to get access to a site/account. Primary Password has solved this problem, but only for the stored passwords. The stored cookies are just as exposed as the stored passwords were, provide access to sites/accounts and bypass 2FA checks because they bypass normal login protocols.

Primary password should secure the stored cookies as well. When is this going to be implemented?

Thanks!

Asked by Doc 2 years ago

Last reply by Dropa 1 year ago

  • Archived

Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (read more)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Asked by Je 2 years ago

Last reply by npoTeyc 1 year ago

  • Archived

I want to permanently delete my passwords from Mozilla

I want to permanently delete my passwords from Mozilla. Mozilla claims there are none stored, but it fills out all registrations independently. No other browser does that… (read more)

I want to permanently delete my passwords from Mozilla. Mozilla claims there are none stored, but it fills out all registrations independently. No other browser does that.

Asked by jo.langenscheid 2 years ago

Last reply by cor-el 1 year ago

  • Archived

How Fire Fox Help In Privacy And Security Setting?

What is fire fox? What is it used for? How can we use firfox for our privacy and Security settings? Does firefox provide us with better privacy and security settings or… (read more)

What is fire fox? What is it used for? How can we use firfox for our privacy and Security settings? Does firefox provide us with better privacy and security settings or not? And how do we use firefox?

Asked by wie123786 2 years ago

Last reply by cor-el 1 year ago

  • Archived

For a certain Site the browser shows a very small window

Hi, I am attaching a screenshot For a below mentioned site https://kite.zerodha.com/chart/ext/ciq/INDICES/NIFTY%2050/256265 I am not able to fully view the page, this … (read more)

Hi, I am attaching a screenshot For a below mentioned site

https://kite.zerodha.com/chart/ext/ciq/INDICES/NIFTY%2050/256265

I am not able to fully view the page, this is happning only in FireFox and on other browser this is working fine

Asked by pawarsun 2 years ago

Last reply by cor-el 1 year ago

  • Archived

top of home page is cut off

I use Bing as my Firefox home page. Today, after a Windows BIOS update was installed and the computer restarted, the top of home page is cut off. I have to fiddle around … (read more)

I use Bing as my Firefox home page. Today, after a Windows BIOS update was installed and the computer restarted, the top of home page is cut off. I have to fiddle around to find the sweet spot to move the page down so I can see the tabs, the minimize and maximize buttons, and the close button. Zoom is set, as always, at 100%.

Asked by Mary 1 year ago

Last reply by mutlutopuz 1 year ago

  • Archived

Zoom in Outlook

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and… (read more)

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and I use Zoom for Outlook since I have both Taskbars available. Some of it works and some of it doesn't. For example, I cannot change the size of messages I receive and send out. I am not referring to the text size I'm referring to the whole page of Outlook. The Zoom will zoom in or out on other parts of the page in Outlook but not the message section.

If anyone understands this I would appreciate some help. I'm already working with MS Outlook on this as well.

Thanks Rhonda

Asked by Rhonda 2 years ago

Last reply by Rhonda 1 year ago

  • Archived

User id and Passwords

Dear Team After update of version, I am not able to see my user login and passwords saved default in my mozilla browser kindly help me . I am a professional and not gett… (read more)

Dear Team After update of version, I am not able to see my user login and passwords saved default in my mozilla browser kindly help me . I am a professional and not getting my user and passwords of my sites . Its very very Urgent.

Dont know what to do I have not saved the details and that will impact me badly I have my deadlines.

Asked by abhinavsingh02201 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

2Factor authentication

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code" I have tried with M… (read more)

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code"

I have tried with Microsoft auth, Google, and Authy - Same result each time...

Asked by benbagdady 2 years ago

Answered by benbagdady 1 year ago

  • Archived

Can't pull tab out to another monitor

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anyth… (read more)

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anything, and the tab stays in the original window.

Asked by Primus Alexianus 2 years ago

Last reply by Primus Alexianus 1 year ago

  • Archived

LOGIN to FIREFOX

Why am I NOT able to LOGIN to FIREFOX or PRIVATE BROWSER? I was able to login this morning now it's afternoon & I am trying to LOGIN and nothing is happing. Am usin… (read more)

Why am I NOT able to LOGIN to FIREFOX or PRIVATE BROWSER? I was able to login this morning now it's afternoon & I am trying to LOGIN and nothing is happing. Am using the latest version of FIREFOX.....so what's happening?

Asked by annak723 2 years ago

Last reply by willjoe24421 1 year ago

  • Archived

File Uploader Not Responding

Everytime I try to upload a file to my desktop, Firefox gives me the message File Uploader Not Responding then gives me the option to close or wait. if I wait, nothing c… (read more)

Everytime I try to upload a file to my desktop, Firefox gives me the message File Uploader Not Responding then gives me the option to close or wait. if I wait, nothing changes.

Asked by hlezotte 2 years ago

Last reply by willjoe24421 1 year ago

  • Archived

you tube skipping and slow playback when using autocad LT

I watch a live stream from back in the UK from talkSPORT daily. Lately I noticed that my video rate was too low and the play back was skipping and stopping. I run a 64gb… (read more)

I watch a live stream from back in the UK from talkSPORT daily. Lately I noticed that my video rate was too low and the play back was skipping and stopping. I run a 64gb Nvidia graphic card so it cant be that.

I normally run firefox and it's always the latest release. Today I tried it out on Chore and I had zero issues withe playback.

I can only come to the conclusion that firefox has cocked summat up. This is only been happening for the past past month or two.

I don't know if it's anything to due with Nvidia software or not but it needs to be sorted out. I've been using firefox since it started. I'm used to the ecosystem. I don't want to have to adjust to chrome.

Asked by Kakashi 1 year ago

Last reply by ysfff 1 year ago