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  • Archived

How to open private page from taskbar with FF installed via Microsoft Store?

I've removed the original Firefox from my PC after noticed, it appeared in Microsoft Store. I've pinned it's icon already to taskbar, and right-clicked on that, but there… (read more)

I've removed the original Firefox from my PC after noticed, it appeared in Microsoft Store. I've pinned it's icon already to taskbar, and right-clicked on that, but there is no option for start up FF in private mode. Any settings for that available for users, maybe?

Asked by hg3mkm 2 years ago

Last reply by jonzn4SUSE 2 years ago

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Updating to Windows 11

I can't find an answer to this Q: Updating to Windows 11 will Firefox retain & install w/my current bookmarks or should I plan on saving and reinstalling them after t… (read more)

I can't find an answer to this Q: Updating to Windows 11 will Firefox retain & install w/my current bookmarks or should I plan on saving and reinstalling them after the update? Thx for your help!

Asked by rick104 1 year ago

Last reply by FredMcD 1 year ago

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Firefox 95.0 crashes unexpectedly and renders black screen of death

I have several times experienced that Firefox 95.0 crashes unexpectedly, and renders a black screen, BSOD, which leaves Windows unable to respond to keyboard and mouse in… (read more)

I have several times experienced that Firefox 95.0 crashes unexpectedly, and renders a black screen, BSOD, which leaves Windows unable to respond to keyboard and mouse inputs. The only way to exit is to shut down and restart the computer. Any hints ?

Asked by Keld M Hansen 2 years ago

Last reply by FredMcD 1 year ago

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Constant crashes even after Cleanup or Reinstallation

Since a few days, I keep experiencing constant crashes with Firefox. In the most common way, a Tab will crash first, often followed shortly by the whole browser crashing… (read more)

Since a few days, I keep experiencing constant crashes with Firefox. In the most common way, a Tab will crash first, often followed shortly by the whole browser crashing. Crashes occur on, but are not limited to, following pages: • YouTube.comReddit.com • Google Account Login • about:preferences • about:crashes • about:support • The very same Support-page I’m writing this on Crashes still occur after: • Rebooting Computer • Clearing of Cache • Starting in Safe Mode (crashes in Safe mode) • Deactivation of hardware acceleration • Refreshing Firefox • Reinstallation of Firefox (Uninstalled with the Uninstall/helper.exe) • Use of Windows Deployment Image Servicing and Management tool (DISM /Online /Cleanup-Image /RestoreHealth)

Crash logs list: • Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ff88082381f • Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000001f4465fffe8 I’m kind of out of options. Most support pages are 2 years or older, so I don’t really know if I’m experiencing the same errors as they did. If there’s any more information required, please let me know.

duplicate. https://support.mozilla.org/en-US/questions/1360813

Asked by ASwissArmyrabbit 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Solved
  • Archived

Arrow keys are not working

Hi, suddenly the error keys and the TAB key on my keyboard are not working just in Firefox. They work in all other apps, just not in Firefox. Appart from that, the arrow… (read more)

Hi,

suddenly the error keys and the TAB key on my keyboard are not working just in Firefox. They work in all other apps, just not in Firefox. Appart from that, the arrow keys on the number block and the special characters like umlauts, @, €, etc. are working propperly.

What can I do?

Asked by andreas.wieneke 2 years ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Live chat button grayed out

When I go to the Sirius xm website, https://www.siriusxm.com/contact-us?intcmp=Global+Nav_NA_www%3AHome_ContactUs the chat button is grayed out. I turned off enhanced tra… (read more)

When I go to the Sirius xm website, https://www.siriusxm.com/contact-us?intcmp=Global+Nav_NA_www%3AHome_ContactUs the chat button is grayed out. I turned off enhanced tracking protection and it did not help. If I use Google Chrome there is no problem.

Asked by ccpjr 1 year ago

Answered by FredMcD 1 year ago

  • Archived

why has firefox 95 update changed background to black with white txt? want to change back to black on white

NOT Happy, after firefox update to 95, the background is black with white txt! It's terrible and hurts the eyes... Are you going to change it or is there a solution??? th… (read more)

NOT Happy, after firefox update to 95, the background is black with white txt! It's terrible and hurts the eyes... Are you going to change it or is there a solution??? thanks Jon p.s I have gone back to 94.02

Asked by jon.riley2020 1 year ago

Last reply by cor-el 1 year ago

  • Archived

webcomponents plug-in

Hi I am trying to setup my home security camera's to view through firefox. I enter the address for my camera's and login no problem then when I'm in the liveviews sectio… (read more)

Hi I am trying to setup my home security camera's to view through firefox. I enter the address for my camera's and login no problem then when I'm in the liveviews section it asks me to click on a plugin download which is webcomponent. I shut down all web browsers and install the plugin and I checked to see if it's setup which it is. But I login back into my security camera and it still asks me to click on the download plugin. I have uninstalled and removed the webcomponent plugin and reinstalled a few times with no luck. I have the latest firefox and my security camera firmware are all up to date. Any help will be great.

Asked by Gkarat 1 year ago

Last reply by cor-el 1 year ago

  • Archived

2FA setup

My 2FA cannot be setup. When I scan the code with 3 different authenticators, 2FAS, ID.ME, LASTPASS. it responds with incorrect code. Why is this? Now I cannot turn the … (read more)

My 2FA cannot be setup. When I scan the code with 3 different authenticators, 2FAS, ID.ME, LASTPASS. it responds with incorrect code. Why is this? Now I cannot turn the feature back on.

Asked by Informagine 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Just changed to Bitdefender antivirus and cannot connect to sweepstakes sites, mondosweeps, uwinit, winloot, etc

Firefox 95, Windows 10 and Bitdefender antivirus will not connect to sweepstakes sites; giant-sweeps.com, mondosweeps.com, sweepscrush.com, sweepsloot.com, uwinit.com, an… (read more)

Firefox 95, Windows 10 and Bitdefender antivirus will not connect to sweepstakes sites; giant-sweeps.com, mondosweeps.com, sweepscrush.com, sweepsloot.com, uwinit.com, and winloot.com. Removed cookies and cache. Still get message "page cannot be shown because authenticity of received data could not be verified. Chrome browser works fine with Bitdefender. How do I fix this?

Asked by Howard Steeley 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Password forgotten

I don't remember re-setting my master password (to be sure, master password is the password that I'd use in order to get into my Firefox account, yes? The Prime Password… (read more)

I don't remember re-setting my master password (to be sure, master password is the password that I'd use in order to get into my Firefox account, yes? The Prime Password is not the same; my Prime is set & doing just fine. Image is just for the 'hell of it'; no reason for it, just felt like using the feature. Thank you. John

Asked by Onowatt Sound & Vision 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Every Time I Click The Home Icon, a Tab Opens That Shows The Firefox Privacy Notice Page

How do I stop the Firefox Privacy Notice Page: https://www.mozilla.org/en-US/privacy/firefox/ from opening in a new tab, each time I click on the home icon on any other … (read more)

How do I stop the Firefox Privacy Notice Page: https://www.mozilla.org/en-US/privacy/firefox/ from opening in a new tab, each time I click on the home icon on any other tab I have open. This is quite annoying.

Asked by clmcda63 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Can not downlaod anything

Can not download anything. (Download failed) I have tried every single solution mentioned, resetting, changing download folder, reinstall, and even config options step by… (read more)

Can not download anything. (Download failed) I have tried every single solution mentioned, resetting, changing download folder, reinstall, and even config options step by step. Since reinstalled the firefox, now can not even install any extensions.

Asked by Umar 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox theme suddenly forcing every site to use Dark Mode

I have been using the theme Dark from Mozilla for years and years, but suddenly, like in the last 3 days or so, it appears that it is forcing every single freaking websit… (read more)

I have been using the theme Dark from Mozilla for years and years, but suddenly, like in the last 3 days or so, it appears that it is forcing every single freaking website to use dark mode, and I don't want it to do that.

I tried the "Colors" option in the "Fonts and Colors" section, but didn't that isn't at all what I want. Thing is, if I change to a "Light Theme", it forces the sites that I want to be in dark mode to be in light mode.

Can anyone help me?

Asked by warlock.comic 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Mode mobile in Firefox Develop

en-US: My Browser Firefox Developer not enter mode Mobile with CRTL + SHIFT + M. Clicked f12 and click smartphone ok. Comand Allowed, more not apply Version 96.0b3 64bit … (read more)

en-US: My Browser Firefox Developer not enter mode Mobile with CRTL + SHIFT + M. Clicked f12 and click smartphone ok. Comand Allowed, more not apply Version 96.0b3 64bit

PT-BR: Meu Browser Firefox Developer não entra em modo Mobile com o comando CTRL + SHIFT + M. Clicando f12 e clicando no smartphone funciona modo mobile. O coando está selecionado, mas mesmo assim não funciona. Version 96.0b3 64bit

Asked by softwarealles 2 years ago

Answered by softwarealles 1 year ago

  • Archived

How to Remove/Detach a secondary email from account, that no longer has access to the primary email?

Hello, This is and odd situation so bare with me. So, I apparently have two Firefox accounts , one that is active and in used (lets call it account#1) and another forg… (read more)

Hello,

This is and odd situation so bare with me.

So, I apparently have two Firefox accounts , one that is active and in used (lets call it account#1) and another forgotten old one (account#2), which it's primary email is not longer in use :(

It all started when I was attempting to add a secondary email (the usual email that I use for this kind of things) to the current active account#1 that I am using, and I got an error stating that: the secondary email was already in use by another account. This was a tremendous surprise, because I have totally forgotten account#2 !!!.

Then I started some research to understand what was the history of account#2 and if it was in fact using the secondary email. After digging in old emails, I realize that in fact there was an account#2, and it make sense that I forgot about it, because the primary email linked to it, I no longer have access to. However, I do still have access to the secondary email in account#2.

Here is where it gets interesting. It seems that I am in some sort of lockout situation with the account#2, because the primary email no longer being available. When I attempt to follow procedures to: reset password, I do received the email with the reset link (through the secondary email linked to account#2, that I still have access), but when I attempt to reset the password through the: reset link, it reject this action and display popup error : "Your email was just returned. Mistyped email?". I am guessing because the primary email address is no longer available and it returns a not valid address from the server.

So what now?! To be clear I am not interested in saving account#2 and regaining access. My only interest is to remove/detach the secondary email address from account#2, so I can used in account#1. If that makes sense. I know pretty OCD, I am not proud of it.

I understand that this will be very easy to do, if I could just log in into account#2 and removed the secondary email config, under manage the account, but of course i don't remember the password. So, what if I can't log in? Am I out of luck or can I do something through the secondary email address? If so so how? Which again, I have had access to that email all this time.

I did further research and in this link it says something promising about having a secondary email still accessible, even though primary is not:

Note: If you lost access to your Firefox Account email address, it's possible to change the primary email address, but only if you previously registered a secondary address for that account. That's because you are sent an email to your primary email address to confirm it, when you add a secondary address. Regardless, I am assuming that it is referring to once you log in, of course. Is there any workaround to this or I am doom to just try to remember the password of no longer available primary email.

Please, help me. I understand that they maybe a slight change to detach my secondary email from account#2 and make it available to be used in account#1, but I am not sure how to do it and I have tried everything.

Thank you so much in advance and thank you for your patient if you make it to here,

Regards,

Alejandro

Asked by Alestarrr01 1 year ago

Last reply by Alestarrr01 1 year ago

  • Archived

After 95.0 Browser Update I can't set download file automatic option

Before the 95.0 Firefox Browser update, all files would download to a location on my harddrive. The files can still be downloaded to my harddrive, but I can't set the op… (read more)

Before the 95.0 Firefox Browser update, all files would download to a location on my harddrive. The files can still be downloaded to my harddrive, but I can't set the option to automaticallly download files to my harddrive. Each time I download a file it wants to open the file and I must click save file. But the default that tells me if I want to automatically do an action isn't there. I can't set the browser to automatically save files.

Can you help?

Asked by Daryl D. Vorpahl 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago