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  • Archived

Firefox is displaying different language/code on parts of website

Hello, On some websites Firefox is displaying strange text/characters. I've tried refreshing and troubleshooting, I've uninstalled and reinstalled, and the problem was f… (read more)

Hello,

On some websites Firefox is displaying strange text/characters. I've tried refreshing and troubleshooting, I've uninstalled and reinstalled, and the problem was fixed for about 24 hours, and now it's back. I have confirmed my language is sent to English.

Has anyone experienced this? And if so, how did you fix it?

I don't want to use another browser, but at this point it looks like I'm going to have to. Everything displays properly on Chrome.

Asked by Katie 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Firefox URL/Search box and results drop down show diagonal pink line background

With the last update I suddenly have the url/search box background and its search results drop down background set to an ugly pink with diagonal lines. I am visually imp… (read more)

With the last update I suddenly have the url/search box background and its search results drop down background set to an ugly pink with diagonal lines.

I am visually impaired and now its almost impossible to use firefox because I can't read the text on top of the diagonal colored bands. There doesn't seem to be any settings to turn on or off this appearance.

I will have to switch browsers until this is fixed and I don't want to.

Asked by tniec 2 years ago

Answered by tniec 2 years ago

  • Archived

Firefox user for years -- lost all pinned tabs and login credentials as if it is a brand new install

Please advise -- had an Xfinity outage mid-morning as all things were working just fine in Firefox -- after the outage I restarted the computer and had the MacBook Pro se… (read more)

Please advise -- had an Xfinity outage mid-morning as all things were working just fine in Firefox -- after the outage I restarted the computer and had the MacBook Pro set to open all apps that were previously open. Everything opened back up except Firefox, so I clicked to open. It was the default start page as if Firefox was brand new. I went to History > Restore Previous Session . . . it was grayed out. So I restarted the computer once more, and went back to that option -- Restore Previous Session was available, but it only opened the 2 start tabs from the first effort.

How can I get back to the morning's setup? Or is that somehow long gone??

Asked by stevencolthorp 2 years ago

Last reply by stevencolthorp 2 years ago

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Firefox can't control META timelines

Why is it Firefox can't control META timelines. Both Facebook and Instagram jump down several posts while scrolling.... I was going to blame it on META till I found thi… (read more)

Why is it Firefox can't control META timelines. Both Facebook and Instagram jump down several posts while scrolling.... I was going to blame it on META till I found this doesn't occur with Chrome or Edge. Firefox is my preferred browser due to the many addon's available.

Asked by Koy Z 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Gmail sidebar loads Calendar no error but sidebar empty/clear/white; Calendar only (other sidebar apps eg Tasks or Contacts load fine); Firefox only (other browsers eg Chrome or Edge no problem.

Gmail sidebar loads Calendar no error but sidebar empty/clear/white; Calendar only (other sidebar apps eg Tasks or Contacts load fine); Firefox only (other browsers eg Ch… (read more)

Gmail sidebar loads Calendar no error but sidebar empty/clear/white; Calendar only (other sidebar apps eg Tasks or Contacts load fine); Firefox only (other browsers eg Chrome or Edge no problem.

Asked by rappleman 2 years ago

Last reply by Dropa 2 years ago

  • Archived

How do I report a broken website?

There is a website where a certain page of it is broken but rest seems to work. How can I report this? I tried using private browsing to see if the problem was caused by … (read more)

There is a website where a certain page of it is broken but rest seems to work. How can I report this? I tried using private browsing to see if the problem was caused by cookies but it isn't. Other browsers work but firefox doesn't.

Asked by terriblemango 2 years ago

Last reply by Terry 2 years ago

  • Archived

My Firefox Account Has Been Interfered With

When I logged on today, I realized that my Firefox homepage was not displayed. Only three Firefox webpages were displayed. Furthermore, when I did open a new page, it wa… (read more)

When I logged on today, I realized that my Firefox homepage was not displayed. Only three Firefox webpages were displayed.

Furthermore, when I did open a new page, it was not my homepage. All of my homepage icons have been replaced with many others; Reddit, Wikipedia and such. None of mine were displayed.

When I opened GMail, my Inbox font size had been changed.

Does this mean that I have been hacked?

Asked by nataala 2 years ago

Last reply by Terry 2 years ago

  • Archived

Malware Virus - How is best way to detect - bricks and motar company or on-line products

I had a financial transaction on an business account that I did not enter. The tech services people told me it came from from my PC. They are a big company as opposed t… (read more)

I had a financial transaction on an business account that I did not enter. The tech services people told me it came from from my PC. They are a big company as opposed to a small 'mom + pop' operation. They suggested I take PC in to a Big Box store to get PC scanned and remove any virus/malware found. Contacting the big-box store they said they could scan my PC remotely to look for virus/malware.

So, my question is: Should I take pc to local computer experts/big box store or purchase virus software to use myself?

I do have several free virus protection programs on my windows PC.

Asked by alrprairie 2 years ago

Last reply by Terry 2 years ago

  • Archived

Youtube loads for a long time?

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not see… (read more)

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not seem like a long amount of time but I shouldn't have these issues to begin with. Cleared cache, no addons are out of date or tamper with Youtube. Tried every fix I could find on the matter, nothing seems to have worked. Issue persists. I had similar issues with Kaspersky AV installed, so I had just uninstalled it. Prior to this newest firefox update, I have had no issues at all.

Asked by kilsym 2 years ago

Last reply by willjoe24421 1 year ago

  • Archived

History deleted after update

I frequently use the website Cookie Clicker. After Firefox updated, all the history/cookies for Cookie Clicker seems to have been deleted. I think that only the Cookie Cl… (read more)

I frequently use the website Cookie Clicker. After Firefox updated, all the history/cookies for Cookie Clicker seems to have been deleted. I think that only the Cookie Clicker website has been affected... which sucks because I made a LOT of progress in that game. Is there a way to fix this, or am I out of luck?

Asked by faithab20 2 years ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Colors in video player washed out on HDR monitor

Hi, I've been encountering a strange issue where colors (especially whites) in the video player are super washed out. This only happens when HDR is turned on in windows,… (read more)

Hi,

I've been encountering a strange issue where colors (especially whites) in the video player are super washed out. This only happens when HDR is turned on in windows, and only happens in my Firefox Developer Edition installation (normal firefox works fine). It also doesn't show up in any windows screenshots - the colors revert to normal when I'm in the screenshot GUI. I've attached photos below of a youtube video, the left is firefox DE and right is normal firefox, both in and out of the screenshot GUI so you can see the difference.

I'm on Windows 11, and I'm not sure what caused the issue. I've tried both refreshing and reinstalling firefox DE to no avail. Pretty stumped on this one, and would appreciate any help!

Asked by kjunuh 2 years ago

Answered by TyDraniu 2 years ago

  • Archived

Firefox can sync bookmarks but can't sync logins and passwords

Firefox can sync anything except logins and passwords between different devices. I have selected "Logins and passwords" at "settings-Sync-You are syncing these items acro… (read more)

Firefox can sync anything except logins and passwords between different devices. I have selected "Logins and passwords" at "settings-Sync-You are syncing these items across all your connected devices", but it still dosen't work.

Asked by MaxST 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Wrong positioning of tabs/title bar buttons in MacOS

Hello, Since version 103 (around 10 months ago), I have had the positioning shown in the screenshot in the regular Firefox. However, I would like the button to resemble … (read more)

Hello,

Since version 103 (around 10 months ago), I have had the positioning shown in the screenshot in the regular Firefox. However, I would like the button to resemble the appearance in the Nightly Firefox. Does anyone happen to know why the title bar buttons in my Firefox look like this? Could it be a setting that I have enabled? I compared it with the Nightly version, and the buttons appear normal (I also tested this 10 months ago with the Nightly version, which was version 105, and it looked fine at that time).

Thanks for the help.

Asked by firefoxpig 2 years ago

Last reply by firefoxpig 1 year ago