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My addons doesn't show up in the top right bar

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work… (read more)

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work, i searched a bit and it seems to be an old issue that was present with some older version of firefox, is somebody currently experiecing this?

Asked by dddcod5 1 year ago

Answered by dddcod5 1 year ago

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Firefox will not load, doing a clean install of Firefox did not fix the problem. Doing a clean install with a fresh profile did not fix the problem either.

I have been having problems with firefox lately. Every time I try to run the program it automatically closes without giving an error message. I am running Windows 10 an… (read more)

I have been having problems with firefox lately. Every time I try to run the program it automatically closes without giving an error message. I am running Windows 10 and this happens in safe mode as well. I have tried doing a clean install of firefox - that did not fix the problem. I tried deleting my profile after uninstalling then doing a fresh install, this did not fix the problem either. I ran a virus scan and did not detect any malware. I don't know what else to try.

Asked by DM 2 years ago

Last reply by FredMcD 1 year ago

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Screen tearing in firefox 72.02 Windows 10

Currently having really bad screen tearing only in Firefox. It happens on every video I watch in the browser. I have updated all drivers including my GPU's. Both my monit… (read more)

Currently having really bad screen tearing only in Firefox. It happens on every video I watch in the browser. I have updated all drivers including my GPU's. Both my monitors have gsync. I've adjusted the Vsync settings in the nvidia control panel to see if that would correct the issue but it did not. I've also disabled and enabled hardware acceleration. I've went into about:config and adjusted the layers.acceleration.force-enabled to true. I've also ran firefox in safemode and still saw the problem persist. I don't have this problem in Chrome, edge, or any other application.

Here are the system specs.

OS: Windows 10 64bit CPU:AMD Ryzen 3600 RAM 16GB DDR4 3600MHz GPU: GTX 1080ti Mobo: B450

Asked by c.allen 1 year ago

Last reply by c.allen 1 year ago

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you made me change my password! Now I would very much like to have everything Back!

Your browser left my computer, I had to re-download it ...you would not accept my password....had to change it. Now everything is gone. they say it was connected to the p… (read more)

Your browser left my computer, I had to re-download it ...you would not accept my password....had to change it. Now everything is gone. they say it was connected to the password you would not accept. it should be connected to me in a way I don't have to loose everything..... As smart as you guys are you should have a way for me to recover my old password.

Asked by its me 1 year ago

Last reply by FredMcD 1 year ago

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need to get rid of search marquis

I had this problem with Safari & Chrome but I was able to fix it. I cannot get rid of "search manager." I have looked into all the items listed that I can find but ev… (read more)

I had this problem with Safari & Chrome but I was able to fix it. I cannot get rid of "search manager." I have looked into all the items listed that I can find but every time I sign onto Firefox, I'm directed to search manager. I just open a new tab. It is NOT listed as one of the search engines. How can I get rid of it? My home page is a blank page.

Asked by sstrad53 1 year ago

Answered by FredMcD 1 year ago

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Firefox starts on its own and opens an msn page. What is the issue and how do I fix it?

Firefox is closed and not open. I don't open or start it but it starts on its own and opens a webpage. I will list the pages this happened more than once. the pages are: … (read more)

Firefox is closed and not open. I don't open or start it but it starts on its own and opens a webpage. I will list the pages this happened more than once. the pages are: https://www.msn.com/ar-sa/?ocid=wispr&pc=u477 https://www.msn.com/g00/ar-sa/?ocid=wispr&pc=u477&i10c.ua=2&i10c.encReferrer=&i10c.dv=20 http://www.msn.com/?ocid=wispr&pc=u477 Same website with different URLs which scares me. Let me know what is wrong and how does this happen?

Asked by randyredfield123 1 year ago

Last reply by McCoy 1 year ago

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Firefox error message: A required privilege is not held by the client.

I tried to open Firefox yesterday and got the following error message: Mozilla-Firefox 64bit. A required privilege is not held by the client. I uninstalled Firefox thinki… (read more)

I tried to open Firefox yesterday and got the following error message:

Mozilla-Firefox 64bit. A required privilege is not held by the client.

I uninstalled Firefox thinking that reinstalling would fix the problem but when I attempted to reinstall Firefox I got the same error message.

This is on a Windows 10 64bit machine.

Asked by Eddie 1 year ago

Answered by Eddie 1 year ago

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Font rendering on a specific website

Hello, I have a trouble with font rendering on one specific website - https://www.checkpoint.com. Text on this site looks quite ugly (see font01.png). But if I open "Web … (read more)

Hello,

I have a trouble with font rendering on one specific website - https://www.checkpoint.com.

Text on this site looks quite ugly (see font01.png).

But if I open "Web Developer" -> "Inspector" -> "Fonts" -> "All fonts on page", then I can see the text renderred correctly in the preview field (see font02.png).

So text uses "DIN WXX Regular" font, but I do not understand, why Firefox cannot render it on the web page in the same manner as in the Developer tools?

Any clue how to fix it?

Browser: Firefox 68.2.0esr (64-bit) OS: Debian Bullseye

Thanks Zbynek

Asked by Zbynek Michl 2 years ago

Answered by Zbynek Michl 1 year ago

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Import didn't work

Hi, after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I w… (read more)

Hi,

after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I was under the impression that you could choose what to clean and what to keep, but apparently I was wrong. I now have a clean install and all, but everything is reset - back to default.

I do have the old files on my desktop and tried to import them like mentioned here: https://support.mozilla.org/en-US/questions/1212433 But it didn't work at all. And to be honest ... I don't remember all of my passwords, which is what I truly need from my old files.

Asked by b.funk09 1 year ago

Last reply by FredMcD 1 year ago

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I can see random people's information on log in pages

When I am taken to a log in page or an account page on several completely different websites, I can see random peoples personal information like their full names, email a… (read more)

When I am taken to a log in page or an account page on several completely different websites, I can see random peoples personal information like their full names, email addresses and phone numbers. When I go to one website, it automatically logs in to someone else's account and I have no idea who the person is. each time I click on the link, it brings up a new random person's account and info. It's not just happening on one website. I have no idea how this is happening and I worry that my account information is popping up on other peoples screens just like theirs is popping up on mine. I don't even know who to contact to try to resolve the problem. I even tried to call the Federal Trade Commision, but they didn't seem to care or want to help.

Asked by kimbowmansmith 1 year ago

Last reply by FredMcD 1 year ago

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How do I report an issue with Firefox?

The issue is that Firefox is caching security certificates rather than loading them fresh. This doesn't become an issue until the cached security certificate expires, the… (read more)

The issue is that Firefox is caching security certificates rather than loading them fresh.

This doesn't become an issue until the cached security certificate expires, then the user faces the "this website is not secure" warning page. The user tries to reload the page multiple times and continues to get the same warning page, then they call me in a panic and say "my website is not loading because it is not secure!"

The solution is Ctrl+F5 and voila the website loads without issue.

However, this is definitely an "issue" and the issue isn't with the website or the lack of knowledge of the end user. End users should not need to know how to refresh their local cache of a website to resolve a security certificate expiring when it has already been renewed. Firefox should by default check for a new security certificate when the cached version has expired or at least that is what would appear to be the logical progression of local caching.

Unfortunately, I have been unable to find a way to report this issue to Firefox developers...so I am reporting it here in hopes that someone in the community has the ear of the development team and can point out this issue.

Thanks, Dr. Pat

Asked by pat31 1 year ago

Answered by Andrew 1 year ago

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Remove Icons from address bar

My address bar on my tablet is small due to my screen size and caused by the icons as shown in the screenshot I cannot see the address anymore and sometimes even not clic… (read more)

My address bar on my tablet is small due to my screen size and caused by the icons as shown in the screenshot I cannot see the address anymore and sometimes even not click it to edit. How can I remove them? I would expect all these yellow marked icons in the bar outside the address edit so I can add and remove the like all other icons.

Asked by werbenirvana 1 year ago

Last reply by cor-el 1 year ago

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Firefox crashes to blue screen of death

Every time, when Graphics Card stop working and graphics adapter reset FireFox crash computer to blue screen of death. This trouble appear 3-4 month ago and contunue cons… (read more)

Every time, when Graphics Card stop working and graphics adapter reset FireFox crash computer to blue screen of death. This trouble appear 3-4 month ago and contunue constly crash my system

Asked by abc5 1 year ago

Last reply by FredMcD 1 year ago

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I am getting very tired of having to log in to Firefox *EVERY* *SINGLE* *FREAKING* *TIME* I reopen the browser on my new MacBook Pro - HELP!!!

Every time I open Firefox it brings up a screen as if I am a brand new user starting out for the very first time. The disk image in my downloads folder has long since be… (read more)

Every time I open Firefox it brings up a screen as if I am a brand new user starting out for the very first time. The disk image in my downloads folder has long since been deleted, so I'm pretty sure it's not running from that. I went and looked at "application binary" and it gave me a headache, plus there was no indication in the prior "support" replies of what the changes I might or might not observe therein would mean, so I was unmotivated to keep turning Firefox off and on and then checking to see if any of the characters in the very long text string had changed. I seem to have about 10 profiles, none of which have been created by me on purpose. I tried opening a couple of them, and got messages about various updates Firefox wanted to perform, but none of the opening screens had my information loaded. I've just lost a half hour of my life down this rathole this morning, and I still haven't gotten around to completing the search which was the reason I opened Firefox this morning in the first place. Imma have to go back and use Safari I guess, since Safari isn't suffering from "Susan Amnesia"

Asked by Susan Knowles 1 year ago

Last reply by cor-el 1 year ago

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I had yesterday a weird crush of firefox, it first freezed and i couldn't even close the browser, couple minutes later it blinked and later on it came back but

yesterday i had a weird crush of firefox browser, it freeze for few minutes and i couldn't even close the browser, after couple minutes it blinked and then i could close … (read more)

yesterday i had a weird crush of firefox browser, it freeze for few minutes and i couldn't even close the browser, after couple minutes it blinked and then i could close the browser, I re-opened it and it appeared as default first installation situation, no bookmarks, nothing.. then it blinked again and i couldn't really open new tabs.. after 10 minutes that in the middle i plugged out my pc from the internet, the bookmarks came back but i had to set up again the theme and also basic customs of the page.. i wonder what it can be, I hope no one hacked my computer, though i use this same system over the years and never had such a problem since i know how to be careful out there.. but still sometimes shit happens.. I would like to know if there was some kind of maintenance work yesterday or some issue from firefox about it otherwise i will start suspect i'm hacked.. thank you all very much for any help kind regards Sriel

Asked by rlm0028 1 year ago

Last reply by rlm0028 1 year ago

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AVG keeps saying that there is a THREAT detected in Monzilla killssource.com that it is infecter with Malware-gen trojan. what can I do about this as it happens

AVG says Threat name Other;Malware-gen [Trj] URL https;//killssourcs.com/21c1e810f7f98f00b3.js Process C;\Program Files\Mozilla Firefox… (read more)

AVG says Threat name Other;Malware-gen [Trj] URL https;//killssourcs.com/21c1e810f7f98f00b3.js Process C;\Program Files\Mozilla Firefox\firefoex.exe Detected by Web Shield Status Connection aborted

Asked by dmcar88233 1 year ago

Last reply by jscher2000 1 year ago

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Beta channel update to 73.0b11 has left me unable to type into the address bar

For many years now I have used the beta channel. At the end of last week I checked for updates and received 73.0b11. I was already on 73.0 beta, probably b10. Since that … (read more)

For many years now I have used the beta channel. At the end of last week I checked for updates and received 73.0b11. I was already on 73.0 beta, probably b10.

Since that update I am unable to edit the contents of the address bar unless I launch a Private Window, where the problem doesn't occur.

I have tried using the "Restart with Add-ons Disabled..." option from the Help menu but the problem remains.

I am running on Windows 10, 64-bit, [Version 10.0.18363.592], with all the latest Microsoft updates.

Asked by johnm1 1 year ago

Answered by Matthew Thomas 1 year ago

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Problem: opening a link from a bookmark opens in an existing tab instead of a new tab

First, I just had a major system crash, had to re-install Linux Mint and through my own stupidity, relied on the wrong backups for my firefox configuration. So I lost my… (read more)

First, I just had a major system crash, had to re-install Linux Mint and through my own stupidity, relied on the wrong backups for my firefox configuration. So I lost my Firefox 52 install with all of my extensions (that still worked). Now, I'm running v. 57 Quantum, and a few things aren't working correctly.

First, the MAJOR problem: when I open a link from a bookmark, it's clobbering an existing tab that I was using (that's why it was open, obviously). That is completely unsat and can not be allowed to continue. How do I correct this? I can't find the option under settings-->tabs to fix this problem.

Second issue (major annoyance): I can no longer create a bookmark directly in a bookmark folder on the bookmark toolbar. I used to be able to open that bookmark folder, and the first option was to bookmark the currently open tab. That option has vanished, and i use that all the time. How do I restore that?

Actually, one more issue: I have two tabs that are pinned and are supposed to be protected (i.e., nothing can clobber them, and I can't close them without deliberately turning the protection off (context menu right-clicking on tab). I need that back, because for some reason, firefox thinks it's ok to open a bookmark in those tabs, too, when it most definitely is NOT ok.

Thanks, Jim Graham

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by JimG 2 years ago

Last reply by jscher2000 1 year ago