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  • Archived

Console - Web Element selector does not bring back up the console after selecting an element on web page

I'm new to Firefox, usually in other browser, like Chrome and Edge, when I use the selector to choose element and click on it, it will bring back the console but it doesn… (read more)

I'm new to Firefox, usually in other browser, like Chrome and Edge, when I use the selector to choose element and click on it, it will bring back the console but it doesn't seems to happen in Firefox. ( I'm using separate window for the console )

Asked by zisheng0101 1 year ago

Last reply by cor-el 1 year ago

  • Archived

High cpu usage of fifefox dev edition

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given… (read more)

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given in the following troubleshoot method "https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources" but still the same result. I tried with troubleshoot mode on with disabling all extensions but the cpu usage was still high. I have also checked with firefox's own task manager tool but there wasn't a single process that was using full cpu. I'll be attaching all screenshots below.

Asked by Yash 2 years ago

Last reply by asdf2345 1 year ago

  • Archived

Unable to load "accounts.firefox.com" - regardless of browser - can't Sign in to use Sync as a result - Win11

Hi all, I've got a puzzling problem with just one desktop PC on my network, and only in Windows 11 (fully updated) - the same PC when booted into another OS (Ubuntu) work… (read more)

Hi all, I've got a puzzling problem with just one desktop PC on my network, and only in Windows 11 (fully updated) - the same PC when booted into another OS (Ubuntu) works without any issues.

I have a fresh install of the latest Firefox as well as the Developers Edition. MS Edge is also updated to the latest build, yet none of them can load the "accounts.firefox.com" page.

All I get is a completely blank page, save for a blue circle on the top left corner. I've tried all the usual resetting, Troubleshooting Mode... etc, (issue is present in Troubleshooting Mode) and pretty much stumped at this point.

All other websites I've tested with all browsers don't seem to have any issues at all, including the likes of "accounts.microsoft.com" or "accounts.google.com".

Google hasn't turned up with any results matching exactly what I'm seeing with this particular machine/problem... hoping someone can help pointing me in the right direction.

Thanks in advance,

Asked by red2thebones 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Close Multiple Tabs sub-menu in context menu

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context … (read more)

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context menu. Is there's a way to change this so that they will appear directly in the main context menu? I use "close tabs to the right" often and I find this very annoying.

Asked by gershonido 5 years ago

Answered by gershonido 5 years ago

  • Solved
  • Archived

Youtube Basic Buttons not appearing

Buttons like 3 bar preferences button, notification etc are broken or not visible just the highlight is visible and click the notification button also break the whole bro… (read more)

Buttons like 3 bar preferences button, notification etc are broken or not visible just the highlight is visible and click the notification button also break the whole browser

Asked by Oliullah 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Cookie Consent option not showing on certain sites (EU area)

Firefox beta release: 116.0b6 (64-bit) On sites such as BBC.com, Youtube.com and Facebook.com I am not getting the normal cookie consent pop-up option which used to aut… (read more)

Firefox beta release: 116.0b6 (64-bit)

On sites such as BBC.com, Youtube.com and Facebook.com I am not getting the normal cookie consent pop-up option which used to automatically show on opening the sites. Other sites are still showing the cookie consent option pop-ups. This means I cannot select if I wish to accept or reject cookies on several sites that used to allow me the option.

In checking about:config, the cookiebanners.service.mode is set to 1, which I believe this the correct setting for enabling the cookies consent pop-up option.

Is there any fix for the cookie consent pop-up not working on certain sites within the EU? I am not using a VPN or pop-up blocker. Tracking protection is set to Standard, cookies and site data are always deleted on closing Firefox and "Do Not Track” signal is set to always. Deleting all installed FF extensions has no effect either.

In other browsers on the same PC, Chrome and Edge, the cookie consent option does still work as it should on the sites mentioned. In Firefox it doesn't.

This is only happening on one PC. My latop has the same FF beta build installed and is not showing this behaviour, it still automatically shows the cookie consent pop-ups when visiting sites such as BBC.com, Youtube.com and Facebook.com.

Asked by Richard Law Bijster 1 year ago

Answered by Richard Law Bijster 1 year ago

  • Archived

Can no longer drag from downloads or copy images

Using latest version of Firefox - 116.0 Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy i… (read more)

Using latest version of Firefox - 116.0

Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy images from pages.

I will right click, copy image and it just does not go into my clipboard.

In terms of the Downloads, I'd always download audio or video files and drag them straight into Premiere Pro - I can no longer do this. I cannot drag it outside of Premiere either, so it's not an Adobe bug.

Any help would be greatly appreciated, Thanks

Asked by adampelka26 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Deleted items on mozilla are also deleted in file manager.

hi!, so i downloaded a couple videos on mozilla, i saw them in my downloads but i didn't open them, now i delete them from mozilla and they were automatically deleted fro… (read more)

hi!, so i downloaded a couple videos on mozilla, i saw them in my downloads but i didn't open them, now i delete them from mozilla and they were automatically deleted from dowloads and i can't find them in my recycle bin either.Is there a way to get them back?

Asked by NJ 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Can't play any videos on many sites (Facebook, Twitter etc) and some videos on YouTube

Hello. For a couple of months now I can't seem to be able to reproduce some videos on YouTube (depends on their format) and no videos at all on Facebook, for example. I h… (read more)

Hello. For a couple of months now I can't seem to be able to reproduce some videos on YouTube (depends on their format) and no videos at all on Facebook, for example. I have the same issue on both regular and dev versions. I tried many solutions from the forums but no success so far.

My OS is Linux Ubuntu 20.04. Browser and video drivers all up to date.

a

Asked by Luis Braske 1 year ago

Answered by Luis Braske 1 year ago

  • Archived

Searching requires me to press enter again for it to work

If I search for something in the address bar, Firefox will endlessly load. I need to click the address bar and hit enter to search again which will instantly load what I'… (read more)

If I search for something in the address bar, Firefox will endlessly load. I need to click the address bar and hit enter to search again which will instantly load what I'm looking for. Same thing happens if I highlight a text and click search with google. URLs seem to work fine.

Asked by 205grade0 1 year ago

Last reply by jimmy.wick90 1 year ago

  • Archived

Firefox Developer edition error message "Failed tor read configuration file " on startup

Hello, I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit) I always have Firefox updates so version before th… (read more)

Hello,

I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit)

I always have Firefox updates so version before that was the 116.b08

After the update on startup I get the error message attached I close it and then Firefox runs normally but this happens on every time I run Firefox.

Asked by lokiX2 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox boots up after ~25 seconds of inactivity

Whenever I try to open Firefox, it takes about 25 seconds to boot. This behavior can be observed both with all the extensions running and in safe mode. The link to the pr… (read more)

Whenever I try to open Firefox, it takes about 25 seconds to boot. This behavior can be observed both with all the extensions running and in safe mode. The link to the profiles are shared below.

With extensions: https://share.firefox.dev/3riMPQZ In safe mode: https://share.firefox.dev/3OadE31

I have been noticing this for a few months now. Firefox works just fine after wasting ~25 seconds initially. I have also reinstalled Firefox multiple times. Right after the installation, the boot-up can be very fast (less than 1 second). However, after using Firefox for a few hours, the problem comes back.

I am not well-versed in reading Firefox profiler reports. So, please help me figure out what's actually happening in those ~25 seconds.

Asked by Atomsky Jahid 1 year ago

Answered by zeroknight 1 year ago

  • Archived

search results lagging behind on firefox developer edition

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, t… (read more)

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, the words underneath the actual typing bar will lag behind. if i type slowly it doesnt do this...

Asked by somukingcorn 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Latest update to Firefox browser (116) causing functionality issues in Windows 10 pc

Latest version install (116) causing functionality issues in Google apps, and other Windows 10 apps. Tried to install an earlier version and that did not work. Tried th… (read more)

Latest version install (116) causing functionality issues in Google apps, and other Windows 10 apps. Tried to install an earlier version and that did not work. Tried the Beta version (Current 117) and no changes.

Asked by splambo100 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Drag & drop files from Firefox to Outlook

Hello, Why when I drag & drop files to Outlook only URL is pasted instead of file? Is it possible to change this behavior? In Opera browser it works fine. Example in… (read more)

Hello,

Why when I drag & drop files to Outlook only URL is pasted instead of file? Is it possible to change this behavior? In Opera browser it works fine. Example in attachment.

Asked by krystianw6 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Developer and Mozilla VPN

I've just installed Firefox Developer. I cannot get Mozilla VPN added to it. Can you help? Do I have to remove Mozilla VPN from the old Firefox installation before it … (read more)

I've just installed Firefox Developer. I cannot get Mozilla VPN added to it. Can you help? Do I have to remove Mozilla VPN from the old Firefox installation before it will work?

Also, can I run both Firefox and Firefox Developer at the same time? I'm concerned that Profile entries an other variables might be corrupted.

Last, are there any articles or videos available to help users learn how to use FxDeveloper?

TIA

Asked by rabbit 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Dev Edition 115.0b2 ignores `browser.link.open_newwindow.override.external` pref on OSX

Firefox DE set as the default browser. When clicking an external link, a new window is opened with one tab, the URL address bar is blank. Restarting in troubleshooting … (read more)

Firefox DE set as the default browser. When clicking an external link, a new window is opened with one tab, the URL address bar is blank. Restarting in troubleshooting mode does exhibits the same behaviour.

If anyone else can duplicate this issue I will file a Bugzilla report.

Asked by Neil 2 years ago

Last reply by Neil 2 years ago

  • Archived

"open all in tabs" via context menu for folder in bookmarks toolbar

MacOS FF dev edition 102: I have a folder in my bookmarks toolbar, and I frequently open all of them in tabs. But that option is missing from the context menu on the fold… (read more)

MacOS FF dev edition 102: I have a folder in my bookmarks toolbar, and I frequently open all of them in tabs. But that option is missing from the context menu on the folder. It is there at the bottom of the folder if I click to open the folder, but this is silly. There is an "open all bookmarks" context menu option on the folder, but that opens all the bookmarks in the toolbar, not in that one folder. why is this?

Asked by Steven 2 years ago

Last reply by cor-el 2 years ago