Showing questions for topic:

Clearing history doesn't seem to work

I use private browsing mode exclusively. For years I've used Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now to clear the histor… (read more)

I use private browsing mode exclusively. For years I've used Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now to clear the history, cache, cookies and so on during a session without having to close the browser, or so I thought. However, yesterday I ran into a situation (dealing with tech support for software) where it became painfully obvious that that process was NOT clearing out the history. So, a couple of questions:

1. Why, why, does it take 6 clicks to do that, instead of, say, just one click on a button on the toolbar?

2. Why didn't that clear out everything?

3. Where can I look to see whether all that stuff is cleared?

Thanks.

Archived 1 110

Malicious Download Detected

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access softwar… (read more)

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access software from the Western Digital web site. When I try to do this the Mozilla browser states "Malicious Download Detected" and cancels the download. Does anyone have any suggestions? I went to the Privacy and Security part of Settings, and unchecked the Deceptive Content setting, but Firefox still would not let me download the software. Perhaps the change to the setting I tried did not register in Settings, but here I am asking for your help. Thanks.

Archived 2 301

Need to Change Primary Email Address

My primary email that I used for my FireFox account was discontinued years ago and I no longer have access to it. I need to add my new email address, but the settings wi… (read more)

My primary email that I used for my FireFox account was discontinued years ago and I no longer have access to it. I need to add my new email address, but the settings will not allow me to until I input the confirmation code that is sent to my discontinued email address. How do I fix this?

Archived 1 211

Windows defender caught trojan in the cache2\entries folder

I recently went to a website I normally visit but accidentally misspelled the url which took me to a deceptive website. Luckily, Firefox was able to detect the site as a … (read more)

I recently went to a website I normally visit but accidentally misspelled the url which took me to a deceptive website. Luckily, Firefox was able to detect the site as a security threat and did not allow connection.

About 5 mins after, my windows defender caught a Trojan:Script/Wacatac.B!ml in the \AppData\Local\Mozilla\Firefox\Profiles\0efjymat.default-release\cache2\entries\. I immediately quarantined and removed it.

I understand that it could be a false positive since I read that windows defender usually catches cache files that may look suspicious to it. I have to wonder though is it still possible for deceptive website cache files to get downloaded despite getting blocked by Firefox?

Note: I have ublock extension and my Firefox browser version is 131.0.2 64-bit

Archived 2 241

resolve data breaches found by firefox monitor

i keep typing my issue that i want help with and you keep bringing me back to this page but offer no resolution to my issue. i simply want to know how to RESOLVE the dat… (read more)

i keep typing my issue that i want help with and you keep bringing me back to this page but offer no resolution to my issue. i simply want to know how to RESOLVE the data breaches thta firefox found . when i click on the link RESOLVE DATA BREACHES and it asks me for the email concerned and then says i need to log in to my firefox account. it simply repeats that it found 4 data breaches in one of my emails. but does not give directions of HOW to remove./resolve these breaches. so i am still left with the four data breaches. CAN SOMEONE TELL ME HOW I SHOULD RESOLVE THE DATA BREACH ISSUE.

Archived 1 161

Biometric authorization

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but i… (read more)

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but it doesn't, and I don't know how to do it otherwise, or if I should use an extension for example. I find this feature very useful to keep my infos private! Thank you in advance and have a good day!

Archived 3 272

trojan horse every time using Firefox

I am using Tor nowadays because I get a trojan horse or other possible threats, every time using Firefox. I use ClamTk on my HP computer with Linux Mint 21.1 installed. T… (read more)

I am using Tor nowadays because I get a trojan horse or other possible threats, every time using Firefox. I use ClamTk on my HP computer with Linux Mint 21.1 installed.

These are the 3 files that usually turn up after a full scan with ClamTk:

Mozilla Firefox PUA.Win.Trojan.Xored-1 Mozilla Firefox PUA.Html.Exploit.CVE_2012_ Mozilla Firefox PUA.win.Exploit.CVE_2012_none

I found out when my website turned out to be hacked, so I installed the ClamTk virus scanner.

Just to let you know so you might find a solution.

Thanks, Frank

Archived 1 241

Show block count on the shield icon

I think I know the answer to this question already, because all my searches come up empty, but is there a way to show the count of blocked elements on the shield icon? O… (read more)

I think I know the answer to this question already, because all my searches come up empty, but is there a way to show the count of blocked elements on the shield icon? Obviously you can click on the shield itself and see, but I'd much prefer to display the info live similar to how uBO, AdGuard, Ghostery, Privacy Badger, Disconnect, et al do it.

If that ability isn't available yet, is there an official method to put in a feature request? I doubt I'd be the first one making the request, but perhaps I can add a vote for it to become a reality. ETP has to be about 10 years old at this point, it's surprising that option wasn't added a long time ago.

Archived 2 150

MyAllSearch for Firefox?

Hello All, New to this forum, wanted to ask - I recently downloaded Mozilla Firefox and I got a page wanting me to download "MyAllSearch", is this from Mozilla and is it … (read more)

Hello All,

New to this forum, wanted to ask - I recently downloaded Mozilla Firefox and I got a page wanting me to download "MyAllSearch", is this from Mozilla and is it safe? The website goes to myallsearch.com if it helps.

Archived 1 80

Firefox seemt to have made a huge error by "Firefox 128 sends data per default Data for Advert agencies.

16.7.2024 I read this German article: Firefox 128 liefert per Default Daten für Werbetreibende Mozilla lässt eine neue Technologie für "datenschutzfreundliche digitale We… (read more)

16.7.2024

I read this German article:

Firefox 128 liefert per Default Daten für Werbetreibende

Mozilla lässt eine neue Technologie für "datenschutzfreundliche digitale Werbung" in den Firefox einziehen. Die Aktivierung erfolgt ohne Einwilligung der Nutzer.

Which means Firefox 128 Delivers per-default Data for Advert agencies. Mozilla allows a new technology for "Date protection friendly digit Advertising" on Firefox. The activation is without permission from the user.

This is not good at all. I am now thinking of rejecting Fierfoy and moving to Opera or similar. Why did Morzilla take this fatal step?

Archived 4 272

I keep getting pop up news stories

I keep getting the Virginia Pilot news stories for another area of Virginia - I have unsubscribed and turned off pop-ups and I'm still getting it every time I open Firefo… (read more)

I keep getting the Virginia Pilot news stories for another area of Virginia - I have unsubscribed and turned off pop-ups and I'm still getting it every time I open Firefox.

Archived 4 40

Browser Hijacker

dltpm3@aol.com: Malware bytes stopped this web address from loading. It is-- ti-71.914trk.com -- How to remove it from my pc and or Firefox? Also, getting this address s… (read more)

dltpm3@aol.com:

Malware bytes stopped this web address from loading. It is-- ti-71.914trk.com -- How to remove it from my pc and or Firefox?

Also, getting this address stopped. ti-71.914trk.com by malwarebytes.

Thanks

Peter M.

ps - unable to copy and paste a window from malwarebytes to this location?

Archived 5 50

Yt5s video download button in Youtube webpage

I really don't remember installing any plug-in related to it. The Youtube web page shows a download button at the bottom of the video window, when I click on it it opens … (read more)

I really don't remember installing any plug-in related to it. The Youtube web page shows a download button at the bottom of the video window, when I click on it it opens a pop-up window to the Yt5s web page, but the mentioned web is full of forced advertising and all kind of irregular staff. When I go to the plug-ins section of Firefox it is not shown there. I have no idea how to remove this script. May you please help me?

Archived 3 30

Password Manager (Lack of) Security

I have appreciated Firefox for many years, so long in fact that I no longer have access to the email address that I signed up with. I have had no reason to access my acco… (read more)

I have appreciated Firefox for many years, so long in fact that I no longer have access to the email address that I signed up with. I have had no reason to access my account so I did not realise that it was out of date. I was accessing my account to check that I had two-factor protection and since I could not access the account I decided to create a new account and used the help pages to move my profile to the new account. I was able move my profile and access all my bookmarks and PASSWORDS! I simply uninstalled Firefox, moved my profile to another location, downloaded Firefox and copied the old profile over the newly created profile. I opened Firefox and could open the password manager and see all my passwords. I could not believe how easily I could access all the sensitive information. I needed no password - just access to the profile. This profile will be saved on any computer that I have used to log into Firefox. Anyone with access to those computers could easily repeat what I was able to do. This is a serious secuirty flaw and I simply can't believe I was able to do this!!!!!

Archived 4 231