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Terrible font rendering in v101

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible. I already tried disabled performance settings, and turn… (read more)

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible.

I already tried disabled performance settings, and turning off ClearType in Windows (it barely had any effect)

How do we fix this?

Asked by Chad Reitsma 2 years ago

Answered by Chad Reitsma 2 years ago

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Tabs disappeared

Hi my tabs have suddenly disappeared, I restarted but still not there and am unable to find a way to reinstall them? This has never happened before,and is really quite an… (read more)

Hi my tabs have suddenly disappeared, I restarted but still not there and am unable to find a way to reinstall them? This has never happened before,and is really quite annoying. Feeling frustrated and wasting so much of my time looking for tabs that should be there. Your support and a quick response is very much appreciated :-) Thanks in anticipation Lynda

Asked by Lynda 2 years ago

Last reply by cor-el 2 years ago

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Saving Inspect element changes permanently

How do you save the changes you made on inspect element on firefox? All im getting is youtube videos of how to do it for chrome and you require an extension! … (read more)

How do you save the changes you made on inspect element on firefox?

All im getting is youtube videos of how to do it for chrome and you require an extension!

Asked by Faerie Caster 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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OS X Yosemite version 10.10.5

My computer is OS X Yosemite version 10.10.5. I have updated with the newest Firefox web browser today. Now I can't open Firefox because my computer is too old for thi… (read more)

My computer is OS X Yosemite version 10.10.5.

I have updated with the newest Firefox web browser today. Now I can't open Firefox because my computer is too old for this new version. Because I have totally replaced my old one with this new, I cannot go back..

And actually, I don't know what is the right version for my computer. I think I found some very long list of old versions(https://ftp.mozilla.org/pub/firefox/releases/), I don't know which one is right for me and how to install from there - I tried some of them..

If anyone can post the link of right one for my computer and inform me how to install it from there, I'd really appreciate it..

Than you.

Asked by ohong2218 2 years ago

Answered by jonzn4SUSE 2 years ago

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Fire fox 101.0.1 does not open window but is running in background

I'm not sure if this is the cause but a few days after windows update my firefox crashes. I restart it and only screen opens and doesn't respond. Deleted Firefox, did fre… (read more)

I'm not sure if this is the cause but a few days after windows update my firefox crashes. I restart it and only screen opens and doesn't respond. Deleted Firefox, did fresh install. Firefox starts again but as soon as I log in my account, crashes again. Delete firefox and again fresh install. I don't login, I save 3 bookmarks and it crashes again. Delete firefox again and fresh install. But now firefox starts in the background (seen in task manager) but does not open a window. Download latest installer and try to install but now install says, "something went wrong" during the download. (could be the enterprise network here) this I tried a few times but no success.

So I download Firefox 101.0.1 ISO and install. But again running in background and no window.

HP Elitebook AMD Ryzen 7 PRO 2700 Vega Mobile Gfx

64bit Win 10 Pro 21H2 - 19044.1766

Asked by bassoe87 2 years ago

Answered by bassoe87 2 years ago

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Firefox won't work since moving to secondary hard drive

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature… (read more)

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature to move the program from the C: drive to the secondary (and larger) E: drive. Since then, Firefox won't work aside from opening a Firefox window. It will load no pages, settings, etc.

I've tried uninstalling Firefox from both the C: and E: drives. Searched for any remaining files and deleted them. Deleted Old Firefox Data folders. I've reinstalled Firefox, without the option of where to install it, but it still fails to work at all. I get an error message regarding a missing file, VCRUNTIME140_1.dll. I've searched for the file and it's NOT missing. It is in both the Firefox folder and the Windows/Systems32 folder.

I've searched for data in the Users folders that might relate to Firefox but NOTHING seems to work that will allow Firefox to work again. I've tried putting Firefox in Troubleshooting Mode but it won't restart as it says it needs to. It just won't work!

If anyone can just tell me how to COMPLETELY remove Firefox from both hard drives so that I can just do a clean, new Firefox install, that would be preferable. I know how to import bookmarks from Chrome.

If anyone can offer some help for someone who isn't great with computers, I would greatly appreciate it. If you need any other information, please don't hesitate to ask.

Asked by shadley02 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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keyboard addition for typing a "fada"

not sure if I ask this of firefox but I wish to at times use accent symbols such as a "fada" for Irish people's names. I am on a windows 10 machine. don't know if this … (read more)

not sure if I ask this of firefox but I wish to at times use accent symbols such as a "fada" for Irish people's names. I am on a windows 10 machine.

don't know if this is something I seek via Windows (don't know how to find how to do that either)

just asking here cause I thought it might be something with the browser I use.

please help

Asked by Be The Change 2 years ago

Last reply by cor-el 2 years ago

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Dictionary language change

I write in 5 different languages and recently something changed. Previously a language selection worked like a Radiobutton, only one choice possible, if you selected a d… (read more)

I write in 5 different languages and recently something changed.

Previously a language selection worked like a Radiobutton, only one choice possible, if you selected a different language, the previous one got unselected.

Now that doesn't work anymore, if I switch on a language it get ADDED to the list, which is not helpful since typos in one language is a word in another.

So my complaint is that 50 times per day I have to first UNSELECT the current language, then re-enter the menu and select the wanted language, it sucks.

I'm sure there must be something to fiddle.

Asked by Glariana 2 years ago

Last reply by Terry 2 years ago

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Window position not saved

Firefox 101.0.1 + extensions, Windows 11 22H2; both fully updated Firefox has stopped saving the position of its window, looking to me like it is leaving space for my Wi… (read more)

Firefox 101.0.1 + extensions, Windows 11 22H2; both fully updated

Firefox has stopped saving the position of its window, looking to me like it is leaving space for my Windows taskbar but which is hidden.

Some online searching and I found that setting privacy.resistFingerprinting to false resolves the issue, but it is not a change I feel comfortable with and wonder if there is another solution. I have uBlock Origin installed so maybe I shouldn't be concerned.

Asked by henryg1 2 years ago

Answered by henryg1 2 years ago

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I cannot sign in to my bank accounts or pharmacy with Firefox, but can with any other browser

I cannot sign in to my bank accounts or pharmacy with Firefox, but can with any other browser This started with one bank account a year ago but today all three can not be… (read more)

I cannot sign in to my bank accounts or pharmacy with Firefox, but can with any other browser This started with one bank account a year ago but today all three can not be accessed , neither can I deal with prescriptions at my pharmacy.

Asked by Doug Eaton 2 years ago

Last reply by Paul 2 years ago

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Firefix stops loading pages

Multiple times per week I've been experiencing an issue where firefox just stops loading pages any longer. Looking at the network debugger, all I get for a status is a G… (read more)

Multiple times per week I've been experiencing an issue where firefox just stops loading pages any longer. Looking at the network debugger, all I get for a status is a Get method and nothing happens...but in the tab It looks like its loading. Sometimes existing tabs will work, sometimes not and sometimes its not always every tab that will or will not work...

The only fix is to close firefox then kill every firefox process and then things are fine again. Other browsers work, and other systems I remote onto work, therefore its not an an internet or system connectivity issue...its very specific to firefox only.

Not sure how to troubleshoot this further. I could wireshark but since the browser doesn't appear to be actually making a call to the network based on the network inspector in the browser, I'm not sure thats going to show much.

Anyone else have any idea's? This has been occurring through at least 2 firefox updates and I am pretty sure I saw it happen on my laptop before as well, but I don't use my laptop as much as my desktop...

Asked by mark.hodges 2 years ago

Last reply by Terry 2 years ago

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Connection not secure

I am trying to access a website I have used many times and know to be safe but it now has a red line through the lock before the URL. When I click on the lock, it says Co… (read more)

I am trying to access a website I have used many times and know to be safe but it now has a red line through the lock before the URL. When I click on the lock, it says Connection Not Secure. I can't find a way to disable or by pass this to be able to visit the site.

Asked by stbernardsrus 2 years ago

Last reply by Paul 1 year ago

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Unable to access the WEB Manager of my ARRIS SGB6782-AC Wireless Cable Modem Gateway (Error code: SSL_ERROR_UNSUPPORTED_VERSION

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security… (read more)

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security certificate.

I have been using a Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway (purchased at TARGET) for over five years without significant issues. About three weeks ago my MoCA network began having issues. I tried to login to the WEB Manager of the Gateway at (192.168.0.1) using FireFox. I got the following FireFox Msg:

Secure Connection Failed

An error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.

I finally used an old version of "Internet Explorer" which allowed me to bypass the security warning and connect via a direct ethernet port of the gateway. Evidently someone (Spectrum claims they didn't) downloaded a different firmware version into my Gateway. (D30GW-EAGLE-1.5.4.0-GA-10-NOSH) i.e. not the factory original version. The WEB Manager interface is different, password requirements are enhanced, the MoCA feature can't be enabled, and it seems Arris no longer provides a security certificate for the 192.168.0.1 Gateway address.

Considering the complete lack of cooperation of Spectrum and Arris, I think it is unlikely that I will ever be able to recover the factory original firmware; So... How about adding an "exception" feature to FireFox settings to allow me to at least access my "unsecure" Gateway. I really don't want to go back to using IE. By the way, I wrote this on a WIN 8.1 HP laptop. My main machine is a Dell XPS8300 running WIN 10.

Thanks, Robert R. Hurley

Asked by robert_hurley 2 years ago

Last reply by numalb25 1 year ago