• Archived

Trouble with email

My email is through Century Link. When I go to centurylink.net, click on email, it won't load. If I turn off the HTTPS requirement, it will ask for my login/password, but… (read more)

My email is through Century Link. When I go to centurylink.net, click on email, it won't load. If I turn off the HTTPS requirement, it will ask for my login/password, but the emails won't load, just a white screen. I have no trouble getting emails using other browsers.

Asked by dfullmer 2 years ago

Last reply by FredMcD 2 years ago

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Posting request to Server is giving error from Firefox but work perfectly fine in Chrome

Hi, I am positing a request to my server and I am getting following message with popup having cancel and resend button - To display this page, Firefox must send inform… (read more)

Hi,

I am positing a request to my server and I am getting following message with popup having cancel and resend button -

To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier.

When I click on resend button, Firefox display application page to re-submit the request. Again it display popup message with cancel and resend button. This continues for ever

The above mentioned behavior is not seen in chrome browser and it work perfectly fine in chrome. Firefox version is 94.0.2 (64-bit).

Thanks in advance for help.

Regards, Samir

Asked by Samir Arora 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

I cannot find where a folder is located

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont kn… (read more)

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont know what the parent folder is. I want to keep related bookmarks together. I can navigate to one web page in the sub folder from memory so I can see the folder it is in but have no way of determining the parent folder.

Asked by bygeorgejr 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Netflix error F7121-3078

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and… (read more)

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and reinstalled...no luck. I have updated my Dell computer and ran my Mechanic Systems and still receive the same error. Everything else works fine. That includes the Google browser, You Tube, Amazon Prime etc., even the Netflix trailers. I chatted with Netflix and the young man asked a lot of questions but in the long run couldn't help me...What can I do that I haven't done already. Any suggestions???? Sally Negri

Asked by ohmostnoble1 2 years ago

Last reply by cor-el 2 years ago

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All streaming sites dont like the latest version of Firefox and wont play

Netflix and Stan wont work constantly bringing up error codes saying Firefox is outdated and not the latest version. I have done all of the trouble shooting and nothing … (read more)

Netflix and Stan wont work constantly bringing up error codes saying Firefox is outdated and not the latest version. I have done all of the trouble shooting and nothing works

Asked by Peta-Maree 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Bookmark Order

First of all, I'm a Firefox fun. I've a problem with bookmark process. When i add a new website to specific bookmark folder i saw it's on the last item. But i think it's … (read more)

First of all, I'm a Firefox fun. I've a problem with bookmark process. When i add a new website to specific bookmark folder i saw it's on the last item. But i think it's wrong. Because I just added it so it should be first one on the bookmark section.

Asked by farukalkaya 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can not see videos on certain news sites

Nascar for one, there is no error message, just a white space where the video should appear but does not. There is no error message. https://www.nascar.com/video/franchi… (read more)

Nascar for one, there is no error message, just a white space where the video should appear but does not. There is no error message. https://www.nascar.com/video/franchise/all-videos/sneak-peak-kevin-harvicks-car-stopping-burnout-on-broadway/ Clicking on another video, the caption changes, but still on video.

It plays fine in Chrome. I am using 94.0.2 I have tried unchecking hardware acceleration and use recommended settings.

Thanks Henry

Asked by Henry 2 years ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

How to remove (for good) FF message window after screenshot

After I take a screenshot -- using the very handy FF command that now sits on my address bar -- a message box opens in the bottom right of the screen that says, Duh, "you… (read more)

After I take a screenshot -- using the very handy FF command that now sits on my address bar -- a message box opens in the bottom right of the screen that says, Duh, "your shot was copied to the clipboard" and then gives instructions for pasting it. Although that seems to be fairly elemental information that is unnecessary, even if there is a good reason to keep it, must that message window always be in the same position? That is really a problem as it obscures one's ability to navigate on a page upon which he may be working. Look at the attachment. The FF window is covering the location where I want to put my cursor to work on that page that is in the background. In this case, I wanted to make sure the cursor was positioned in a different place for another screenshot I might put there (below the existing one).

Since I'm familiar with pasting or copying the screenshot and how to do that before this window opens, how can I remove for all screenshots, now and in the future, this window opening?

Thank you.

Asked by Txasslm 2 years ago

Answered by Amelia 1 year ago

  • Archived

Firefox Update

Hi, Firefox updated today on my Mac to the latest version. I want to go back to the version I was using before, as in yesterday. (It was first installed on 9th April 201… (read more)

Hi,

Firefox updated today on my Mac to the latest version. I want to go back to the version I was using before, as in yesterday. (It was first installed on 9th April 2019, but I don't remember if it was updated at any time before today or not - so, not sure which version I was using yesterday).

How do I get back to yesterday's version without losing my bookmarks etc? This new version doesn't give me the option of having Google Chrome when I open each new tab - only Firefox or a blank page, which I don't want. Also, the version I was using up until yesterday (and this morning, actually) was much easier for me to see on-screen; at least the tabs look different on this new version.

Any help would be much appreciated.

Many thanks in advance.

Maroulita

Asked by Maroulita 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Passwords might have synced with another account

So i recently took over an office at a company and the firefox browser had the previous employees login on it, somehow on his account when i logged in it saved my logins … (read more)

So i recently took over an office at a company and the firefox browser had the previous employees login on it, somehow on his account when i logged in it saved my logins to his account, I need this fixed asap.

Asked by collin-short 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Dropdown selection

I know this is probably an odd issue. I have a website that I use frequently and one of the drop down boxes on the website changes the selection I make automatically if I… (read more)

I know this is probably an odd issue. I have a website that I use frequently and one of the drop down boxes on the website changes the selection I make automatically if I move from one screen to the next then back again. What would cause this issue?

I have cleared everything from the browser and done a refresh. I also cleared the startup cache. The refresh corrected the issue for a few hours but then it started again. Clearing the startup cache worked for about 5 minutes then it started again.

Any suggestions would be greatly appreciated.

Thank you.

Asked by shartsfield 1 year ago

Last reply by shartsfield 1 year ago

  • Solved
  • Archived

uninstalled firefox due to error message that didn't go away with restart

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came b… (read more)

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came back every time blocking opening firefox. I tried to restart it, but the same blocking message reappeared. I then uninstalled it and all my files disappeared, of course. I've today reinstalled it, but no history, etc.. How can I get my original web files back? Do you have a 30 day grace period where any file can be restored like the one Microsoft has? Can I get my webfiles back at all? Please help. tmr W10 64bit

Asked by torrasmussen 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

None of my streaming services are working since the last update. What have you done to Firefox?

Why can't i use any of my streaming services? All of a sudden they are telling me I need the latest version and I have the latest version. It started with Netflix and n… (read more)

Why can't i use any of my streaming services? All of a sudden they are telling me I need the latest version and I have the latest version. It started with Netflix and now others are not working and giving me the same message. It seems your last update caused more problems than it solved.

Asked by Denine Personal 2 years ago

Last reply by cor-el 1 year ago