Showing questions for topic:

Разблокировать аккаунт

Добрый день! Сегодня переустанавливала виндоус и все сбросилось. Скачала Мозиллу и решила войти в аккаунт который зарегистрирован на почту anna_alyakr@mail.ru Однако мне … (read more)

Добрый день! Сегодня переустанавливала виндоус и все сбросилось. Скачала Мозиллу и решила войти в аккаунт который зарегистрирован на почту anna_alyakr@mail.ru Однако мне всплыло окно регистрации где нужно вводить два раза пароль. Хотя аккаунт уже БЫЛ зарегистрирован, то ест произошел баг сайта/страницы/окна. Пока я это делала мне пришло письмо с кодом. Страница обновилась и вернулась на нормальное окно со входом. Я решила войти однако написано было что заблокирована страница из-за того что письмо с кодом вернулось. Конечно оно вернулось потому что я уже вошла на свою страничку!

дорогая администрация, что мне делать как мне вернуть свой аккаунт я могу предоставить всевозможные данные которые попросите, я просто хочу поскорее закончить устанавливать все приложения на ноутбук после переустановки винды потому что это тот еще геморройный процесс :((

Open 60

We are unable to sign into X.com on Firefox; not receiving texts plus getting error code.

We have been unable to sign into x.com using Firefox. We are getting an error code stating, "An unexpected error occurred. Please try again.". We are also not receiving … (read more)

We have been unable to sign into x.com using Firefox. We are getting an error code stating, "An unexpected error occurred. Please try again.". We are also not receiving any text messages when x.com says that they have been sent.

Anyone else having problems? Any ideas for a little help?

Thanks to all!

Open 30

Signing in - it's circular

Somehow over the years I ended up with two accounts. Today, after an update, FireFox opened up but without passwords. In order to get them back, I have to sign in to … (read more)

Somehow over the years I ended up with two accounts. Today, after an update, FireFox opened up but without passwords. In order to get them back, I have to sign in to FireFox. Okay, that's easy. I enter the email address, the password (yes, it is correct - I checked two different ways), and it says that I am already signed in through the other account. I open that account and it says I must sign in. I enter the email address, the password (yes, it is correct - I checked two different ways, and it says that I am already signed in through the other account. I open that account and it says I must sign in. I enter... you get the idea.

So... Help?

Open

‘As of September 17 2026 i can't log into my Twitter account when i open Firefox on desk top. This is the way i view twitter i don't use the app. My twitter account is still visible but i can't log in’

‘As of September 17 2026 i can't log into my Twitter account when i open Firefox on desk top. This is the way i view twitter i don't use the app. My twitter account is st… (read more)

‘As of September 17 2026 i can't log into my Twitter account when i open Firefox on desk top. This is the way i view twitter i don't use the app. My twitter account is still visible but i can't log in’

Open

Email address stuck as secondary account email

Hello, I am unable to use henry.boerger@icloud.com to sign in to or create a Mozilla account. When I try to sign in with this address, I receive the error: “Primary accou… (read more)

Hello, I am unable to use henry.boerger@icloud.com to sign in to or create a Mozilla account.

When I try to sign in with this address, I receive the error: “Primary account email required for sign-in.”

The Mozilla account that may previously have been associated with this address currently uses henry.boerger.hh@gmail.com as its primary email address. In the account settings, no secondary email address is listed.

Nevertheless, henry.boerger@icloud.com still appears to be associated with a Mozilla account internally.

Could you please check the account association and remove/release henry.boerger@icloud.com so that it can be used as the primary email address for a Mozilla account?

Thank you.

Open

Мой аккаунт Mozilla был заблокирован, требуется восстановление доступа

Good afternoon! I am writing to you regarding the blocking of my Mozilla account. The block occurred on August 5, 2026, after which I have been unable to use my login cre… (read more)

Good afternoon!

I am writing to you regarding the blocking of my Mozilla account. The block occurred on August 5, 2026, after which I have been unable to use my login credentials to access the system.

I have constant access to the linked email. Prior to the block, I was able to log in successfully from my tablet, but when I tried to log in from my laptop, I immediately received a block on the first attempt. No verification code was received via email, nor did it appear in the spam folder.

I kindly ask you to investigate this situation and assist in restoring access to my account. I am ready to provide any additional information if required.

Best regards, Irina Walther

Open 20

I cannot get my log-in to facebook to work since you sent Tty Firefox VPN and I don't use mobile apps

I cannot get my facebook account to log-in. I get sent a Facebook code, type that in, then get a character code and type that in and get sent round and round in this cycl… (read more)

I cannot get my facebook account to log-in. I get sent a Facebook code, type that in, then get a character code and type that in and get sent round and round in this cycle. I have tried syncing, and they suggest there may be a loop or similar in my browser that is preventing it, and I don't know where to find and try to fix that, if it is.

Open 60

Norton extention on Firefoc bar

I attempted to update Firefox 9/29/26. I was notified that version not compatible w my computed. I uninstalled program (only option) and reinstalled successfully. However… (read more)

I attempted to update Firefox 9/29/26. I was notified that version not compatible w my computed. I uninstalled program (only option) and reinstalled successfully. However I am having great difficulty setting up profile and adding Norton password manager. I am in an endless loop of singing in over and over again. Which creates a new profile. I have had 30 windows open at a time attempting to do this. When I get to a point to manage Norton password manager to control passwords, I can not set this option. I am about at wits end with Firefox. Although I have used it for decades, I am ready to throw it out for google. Can you help RESOLVE this. Or do I move on?

Open

i i can't change the password or username of my sister because with no intencion i put her username and password of her school.

accedintly i put my sign in and password of my liltle sister in my computer when i was signing in youtube and now i dosent let me change the username and the password.No… (read more)

  1. accedintly i put my sign in and password of my liltle sister in my computer when i was signing in youtube and now i dosent let me change the username and the password.Now i can't watch youtube anymore and the computer is the only thing that i can message,paint,watch,and call ,and i don't use cromebook i use a computer that has no camara and something that can have a camara that can grab my voice nad out in my videos
Open

Account Access

I messaged support yesterday, but I haven't received a reply yet. I am having trouble logging into my account because I no longer have access to the associated email addr… (read more)

I messaged support yesterday, but I haven't received a reply yet. I am having trouble logging into my account because I no longer have access to the associated email address; however, I can provide specific details proving the account belongs to me so that you can link it to a different email.

Open

Firefox login to Facebook

I cannot log on to my Facebook account with Firefox. I get blocked when it demands a code from an authenticator app. which I don't have and the alternate logins do not w… (read more)

I cannot log on to my Facebook account with Firefox. I get blocked when it demands a code from an authenticator app. which I don't have and the alternate logins do not work. I can log in using Chrome, disable 2fa, change my password, etc. and it doesn't seem to apply to my Facebook access on Firefox. I have one Facebook password when I use Firefox and another when I use Chrome. Is there some memory feature on Firefox that I don't know about

Open 30