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  • Archived

Updating Within Application as a Non-Administrator.

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox… (read more)

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox\distribution\policies.json") has "DisableAppUpdate": false, to ensure I am not blocking myself. As of now if I try to update it gives me a prompt saying: "Updates avaliable at https://www.mozilla.org/en-US/firefox/new" Is I give myself administrator access then I get normal behavior and the browser begins updating automatically.

The odd thing is if I modify the permissions on C:\Program Files\Mozilla Firefox directory to allow normal users the ability to write/modify its contents then the Normal User Account is then able to update the browser as desired. The obviously solution is to just modify the permission and allow Normal Users to update. But I am hoping you have a better solution that more precise because I am concerned of the security impact of opening the directory to all users.

Is there a specific file/sub directory I can give them access to that accomplishes the same thing or is there a setting I need to change on the installer that would fix this.

Thanks!

Asked by esifive 3 years ago

Last reply by cor-el 3 years ago

  • Archived

I need downloaded files eg bank statements to open with Adobe Acrobat, not via browser.

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with t… (read more)

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with them in Adobe - I do not want the HTML version. This has only started happening recently. If this can't be solved I will have to try another browser. I am a reasonably savvy user but I am not a technical expert. Thanks for any help going - I am desperate. They all seem to have saved themselves as HTML documents. Any ideas?

Asked by diane.flute 3 years ago

Last reply by Terry 3 years ago

  • Archived

Firfox keeps logging me out of my email and other sites

Hi, I recently migrated from Chrome to Firefox for a variety of reasons. I would like to continue using Firefox. However, everytime I close out of it and then reopen it … (read more)

Hi,

I recently migrated from Chrome to Firefox for a variety of reasons. I would like to continue using Firefox. However, everytime I close out of it and then reopen it I am forced to log back into every site. Firefox does not hold my passwords and does not keep me logged in like Chrome does.

Is there a way for me to correct this? Otherwise I need to go back to using Chrome.

Thank you,

Asked by lukeimperatore 3 years ago

Last reply by Terry 3 years ago

  • Archived

You have the wrong information

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox brow… (read more)

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox browser on my PC because I was tired of Google and I don't like Bing. I think you are still using my phone account. dawniegirl1973. lt has never been a primary or secondary email for phone or Pc. But you caught the last hacker! I would like an upgrade with Firefox on both PC and phone if I wouldn't have to pay for both devices. Would that cover both PC and phone? They are not linked, but they do share 2 emails and passwords. I also would like VPN, if that would secure my wifi. But I need a network that I can use for all my internet needs. I don't know what all VPN does. Please help me out. I don't know what to do anymore. It's all gotten so confusing. I'm tired of being hacked. Please advice. I trust, you, Firefox and I want you on both devices can we do this?

Asked by dawn 3 years ago

Last reply by dawn 3 years ago

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  • Archived

session restore problem

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous ses… (read more)

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous session, where i had opened another tab while it had the restore session tab open, this usually isn't a problem.

However it lost the session to restore, I have tried a complete copy from %APPDATA%/Roaming/Mozilla over to the new system, but to no avail, the session can still be restored on the other setup currently, which I had copied over manually to try resolve.

I even tried to copy the files 1 by one to test from sessionstore-backups and renaming to sessionstore.jsonlz4, however upon opening firefox, it rewrites the 9.5MB file with a 2KB file and I have no session to restore.

Is there a way I can resolve this as I don't remember all the tabs, I do need to go through them, but several I had open to return to.

Any help would be appreciated so I can get these back and go through them, would be easier than trying to copy all the URL's one by one to check them

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

  • Archived

Protonmail and Firefox default

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my… (read more)

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my Protonmail email as my 'mailto' option in Firefox. Why does Firefox not allow this? Why can't Firefox find and suggest the Windows 11 Protonmail app in its list of suggestions under 'mailto' options?

Asked by erin_morash 3 years ago

Last reply by erin_morash 3 years ago

  • Archived

Desktop Shortcut

When I drag the padlock to my desktop to create a shortcut, only a generic page image appears as the icon. How can I get Firefox to include a UNIQUE icon for each webpage… (read more)

When I drag the padlock to my desktop to create a shortcut, only a generic page image appears as the icon. How can I get Firefox to include a UNIQUE icon for each webpage? Other browsers, such as Brave, create an icon that is unique for the website it references. This makes it VERY easy to locate and organize all the shortcuts on my desktop.

The images I have included show the (in my opinion) ugly/useless Firefox icon vs. the aethestic/useful Brave icon.

Asked by sparks7120 3 years ago

Last reply by sparks7120 3 years ago

  • Archived

How can I get rid finally from update message ?

I asked such a question the day before yesterday, but none answered me I still use window 7 32 bit and I never want to update The new version ( V 98.01 ) is not compat… (read more)

I asked such a question the day before yesterday, but none answered me I still use window 7 32 bit and I never want to update The new version ( V 98.01 ) is not compatible with Window 7 A black screen is shown just I open the Firefox browser I thought it is virus, but it is not so. Now I am sure of the problem I uninstalled the new version and changed for an old version ( V 80.01 ) and the black screen is never shown The black screen which I complain about= crashing of the browser because it is not covenant to Window 7

2- I changed the update to  (   Check for updates but let you choose to install them )  and the problem is ended but a message about updating still appears in the right corner  need me close each time. 

How can I get rid finally from update message in the toolbar ? In V 80.01 there is no choice ( never check for update )

Asked by mohammad Ahmad 3 years ago

Last reply by mohammad Ahmad 3 years ago

  • Archived

toggle transcripts timestamps

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? … (read more)

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? Thanks for your help.

Asked by d3131l 3 years ago

Last reply by d3131l 3 years ago

  • Archived

Firefox print app suggestion

The new Firefox print app controls have a default of print ALL. To print a specific number of pages requires three steps: clicking on the drop down, selecting Custom, and… (read more)

The new Firefox print app controls have a default of print ALL. To print a specific number of pages requires three steps: clicking on the drop down, selecting Custom, and then entering the desired pages to print. This setup for pages to print is too time-consuming and not ecological either, in that users may often rely on the default and print all the pages when they are not needed or wanted. ''''What might be better is to place just to the right of ALL a box for entering the selected pages to print, eg. 2-3. ' Entering numbers into this box automatically deselects ALL, as it does on the Windows 10 system app. This way users could immediately enter the desired pages to print. If no page numbers are entered, then the default is ALL. This approach saves time and reduces waste of ink and toner. If ODD and EVEN options must be retained, then retain the Custom drop down, but put the box for selected pages just to the right of ALL for immediate entry of chosen page numbers. Perhaps a high percentage of Firefox users print web pages to selected page numbers--can't prove it, but very plausible.

Asked by Quenchoo 3 years ago

Last reply by Quenchoo 3 years ago

  • Archived

Firefox 64-bit for windows

The 100 release of Firefox turned half of my desktop web site shortcut icons to PDF icons. Why? And why only some? I have some URL shortcuts that I have no control over t… (read more)

The 100 release of Firefox turned half of my desktop web site shortcut icons to PDF icons. Why? And why only some? I have some URL shortcuts that I have no control over the icon (no change icon selection under properties). How do I get these changed back, other than redoing all the changed ones? Thanks, Wayne

Asked by wombat3 3 years ago

Last reply by user104147805413306348376805769878442569366 3 years ago

  • Solved
  • Archived

coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (read more)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Asked by triff 3 years ago

Answered by jscher2000 - Support Volunteer 3 years ago

  • Archived

Firefox peculiarities

1. What do I need to do so that when I answer questions in an online survey by checking a box a mark actually shows up in that box? Increasingly the box remains blank but… (read more)

1. What do I need to do so that when I answer questions in an online survey by checking a box a mark actually shows up in that box? Increasingly the box remains blank but I know my question -- which I hope was entered in the right box -- was registered because the "Next" button works.

2. Also, more and more I cannot connect to a website that Firefox thinks may not be safe but it is and I have to "temporarily" inactivate the block. How can we fix that?'

Asked by Em-Ess 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Java Spring Framework

On March 31, 2022 a pair of significant vulnerabilities were identified in the Java Spring Framework which would allow an attacker to execute malicious code. • CVE-2022-… (read more)

On March 31, 2022 a pair of significant vulnerabilities were identified in the Java Spring Framework which would allow an attacker to execute malicious code. • CVE-2022-22963 - https://tanzu.vmware.com/security/cve-2022-22963 • CVE-2022-22965 - https://tanzu.vmware.com/security/cve-2022-22965

It is critical for all of our vendors to determine if their software is impacted so that remediation steps can be taken. We need your company to respond to the following questions immediately:

• Is your product impacted by CVE-2022-22963 or CVE-2022-22965? • Is your product built on Java? • Does your product depend on the Spring Cloud Function project? If so, what version? • Does your product depend on Spring Framework? If so, what version? • Does the product require JDK 9 or higher? • Does the product have a dependency on spring-webmvc? • Does the product have a dependency on spring-webflux?

Thanks

Asked by jeffrey.branham 3 years ago

Last reply by James (On Leave) 3 years ago

  • Archived

Total Ad Blocker pop-up advertising

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I d… (read more)

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I do not want to purchase this software now or later, but I will stop using Firefox if there isn't a fix for this issue. Yes, I am THAT frustrated. Thanks Steph

Asked by stefysteve1 3 years ago

Last reply by FredMcD 3 years ago