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The Firefox icon on my Task Bar only opens an ad "Get Firefox for Desktop" Need access to real start page.

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "… (read more)

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "Firefox" heading and allowed me to add apps in small boxes and click to start an app. That page has disappeared and all I get is the ad referred to in the title. How can I replace the ad with the page I can load with app icons?

Asked by GregS 2 months ago

Youtube Videos keep pausing aka freezing when browsing in a new tab.

Hello I am running 115.12.0 Firefox ESR June 11, 2024 release 64 bit on Windows 7 Professional 64bit. Which I still have to use till I can afford a new PC in a few mont… (read more)

Hello I am running 115.12.0 Firefox ESR June 11, 2024 release 64 bit on Windows 7 Professional 64bit. Which I still have to use till I can afford a new PC in a few months.

When I have a streaming youtube music link open when I try to open another tab the Music Stops playing and Video Freezes and cant have the audio in the background continue.

I have tried several Add-on's that are suppose to fix it they do not work. Have also tried the following about:config edits

widget.windows.window_occlusion_tracking.enabled set to false and media.block-autoplay-until-in-foreground set to false Before these would fix the issue till the update to the above update now they no longer work.

Have also tried using the Troubleshoot Mode which makes no difference.

Asked by bpreece1 2 months ago

Spell checking does not show and recognize language despite installed language pack

Hello, I have a problem with the languages/dictionaries in Firefox (Linux) and would appreciate some help. Currently the German language is not recognized in the spell c… (read more)

Hello, I have a problem with the languages/dictionaries in Firefox (Linux) and would appreciate some help.

Currently the German language is not recognized in the spell checker or is apparently not available.

When I click on the context menu in a language field (right mouse button), only "Englisch (Vereinigte...." is displayed under "Sprachen" (which is "Languages" in the english menu).

However, the German language pack is apparently installed, because when I click on the link to add it in the context menu, the language extension for German already says "remove".

I would also be happy to provide pictures.

Incidentally, the interface in Firefox is already correctly in German.

Deleting cookies, restarting Firefox and restarting the system have unfortunately not helped.

Can anyone help me, I'm getting desperate?

Thank you very much!

Translated with DeepL.com (free version)

Asked by hha7qy25v1w 2 months ago

share menu options

where are share menu options? I can save a file to dropbox (which I don't use) but not to files. can share to walmart - really? very frustrating

Asked by packrat11 2 months ago

browser

I had my hp warranty service do everything you told me to do the Fire Fox browser is still the same the screns dont change & slide bar dont work right use to work … (read more)

I had my hp warranty service do everything you told me to do the Fire Fox browser is still the same the screns dont change & slide bar dont work right use to work good been doing this for 2 months your updates messed it up its your website crome works good please fix it

Asked by raledj 2 months ago

Poor quality of live video in Picture in Picture (PiP) mode in Firefox

My laptop uses Window 11. On the web Bet365, I view live streams video by Picture in Picture mode of Firefox (hotkey: Ctrl+Shift+]) and see that the quality of video is v… (read more)

My laptop uses Window 11. On the web Bet365, I view live streams video by Picture in Picture mode of Firefox (hotkey: Ctrl+Shift+]) and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

Asked by tailevn 2 months ago

Preguntar por incidencia abierta a soporte mozilla el 17/05/2024

Abri una incidencia y no he recibido contestacion, tengo un codigo de ticket 149397, se me mando este mail. Hello, Thank you for reaching out to us. We’ve received your s… (read more)

Abri una incidencia y no he recibido contestacion, tengo un codigo de ticket 149397, se me mando este mail. Hello, Thank you for reaching out to us. We’ve received your support request and opened a ticket (149397). We are processing your request. We appreciate our subscribers and will make every effort to get back to you within 2 business days.

Asked by acerdafe 2 months ago

Firefox misses when marking text for copy on some websites

Copying text with the latest version of Firefox 127.0.1 (64-bit) does not catch all lines of a page and its text the marking of these lines are ignored the same page text… (read more)

Copying text with the latest version of Firefox 127.0.1 (64-bit) does not catch all lines of a page and its text the marking of these lines are ignored the same page text works if using Chrome

Those marked grey (in attached file) are the only that are captured as all the rests are left out even if they was intended to be marked .

Any help would be appreciated!!!

Asked by Per Olof Johansson 2 months ago

Firefox (Mac) loses focus after printing

Similar to this post: https://support.mozilla.org/en-US/questions/1417523 This issue is only on two computers (24" iMac running Sonoma) - others at the client site work … (read more)

Similar to this post: https://support.mozilla.org/en-US/questions/1417523

This issue is only on two computers (24" iMac running Sonoma) - others at the client site work normally.

Client has up to date Firefox (127.0.2 - also tried latest ESR) full screen with multiple tabs - config set to use system print dialog by default. Print - print dialog opens, print is sent. Tabs are now greyed out, cannot type in text boxes. Changing context (opening and closing About Firefox) restores normal function.

set up a new profile - same issue.

Any suggestions?

Asked by mknwestworld 2 months ago

account automatically logout

I create a account in Jun 23, 2024 but i when i can back in 24 then i see my account is no there means my account was automatically logout when i try to login but i forg… (read more)

I create a account in Jun 23, 2024 but i when i can back in 24 then i see my account is no there means my account was automatically logout when i try to login but i forgot email but i know the pass i have try forget password but it does not solve my problem please solve firefox

Asked by aarghyadeep chowdhury 2 months ago

How to Optimize Firefox for Home Improvement Websites?

Hello Mozilla Support Community, I'm a website owner passionate about home improvement and recently launched The Home and Town. I'm looking for advice on how to optimize… (read more)

Hello Mozilla Support Community,

I'm a website owner passionate about home improvement and recently launched The Home and Town. I'm looking for advice on how to optimize my site for better performance and user experience on Firefox. Are there specific settings or extensions that you recommend for enhancing the browsing experience on home improvement websites? Any tips on ensuring compatibility and speed would be greatly appreciated!

Thank you for your help!

Asked by Ahmad Shehzad 3 months ago

Poor quality of live video in Picture in Picture (PiP) mode

Hi Team, My laptop uses Window 11. On the web Bet365, I view live stream videos by Picture in Picture mode of Firefox and see that the quality of video is very bad. I te… (read more)

Hi Team,

My laptop uses Window 11. On the web Bet365, I view live stream videos by Picture in Picture mode of Firefox and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

Asked by tailevn 3 months ago

Fake Firefox virus and payment warnings

I clicked on what may have been a malicious link last night. A Firefox message popped up immediately warning of viruses, so I exited out of Firefox and then ran a full M… (read more)

I clicked on what may have been a malicious link last night. A Firefox message popped up immediately warning of viruses, so I exited out of Firefox and then ran a full McAfee scan -- which found no viruses.

But I am now getting popup messages, purportedly from Firefox, warning me that my McAfee payment has been rejected (not true) and warning that Windows Security has located viruses. A capture of one is attached.

Note it says it's from qltuh.check-tl-ver-106-1.com.

Assuming these aren't legit, how do I remove them?

Thanks!

Tom White

Asked by tpw708 3 months ago

sign-in bug

I entered my Mozilla password in Firefox after signing into a Barnard College / Columbia University library computer. I do this several times a week. This time there was … (read more)

I entered my Mozilla password in Firefox after signing into a Barnard College / Columbia University library computer. I do this several times a week. This time there was a new problem, which I think is a bug.

After I entered my password, I was asked for Duo verification. I made a mistake and entered the verification code for a different app. I was told to try again. I entered the correct code and got an error message that I had tried too many times and to try again later.

I made one mistake. On my second attempt I entered the right code. How is that "too many" times?

Question: Columbia and Barnard send a message for Duo approval when signing into their computers. I think that's easier. Can Mozilla and Firefox be set up that way?

thank you

Asked by john 3 months ago

Firefox not displaying saved passwords

I had to swap out my hard drive the other day without being able to save any data from Firefox. When the new disk was reloaded from the old one the user names were not ma… (read more)

I had to swap out my hard drive the other day without being able to save any data from Firefox. When the new disk was reloaded from the old one the user names were not made the same as with the old disk. When i use Firefox and save a password it says it has been saved but when I use the same site again the passwords don't fill in. When I look at the passwords via the passwords settings there is nothing there. Can you tell me how to get passwords to work please? Thanks John

Asked by j_d_mcclelland 2 months ago

Firefox not launching on Windows 10 after driver upgrades

I recently updated many drivers on my Windows PC as it was running very sluggish. I ran CC cleaner on it and updated 6 drivers including the Graphics card and several oth… (read more)

I recently updated many drivers on my Windows PC as it was running very sluggish. I ran CC cleaner on it and updated 6 drivers including the Graphics card and several others.

Now Firefox browser will not launch. I have installed the latest version of Firefox also.. 127 I believe it is.

Any ideas on how to get it to run again?

Edition Windows 10 Pro Version 22H2 Installed on ‎4/‎6/‎2021 OS build 19045.4529 Experience Windows Feature Experience Pack 1000.19058.1000.0

Asked by Clutch Home 2 months ago

Firefox 127 lost my passwords and screwed up links a mess

I need working versions of Firefox not messes like I have been getting recently. 127.1 lost most of my passwords and won't link to websites I use every day. This versio… (read more)

I need working versions of Firefox not messes like I have been getting recently. 127.1 lost most of my passwords and won't link to websites I use every day. This version is a mess. I have had to go through and reset multiple passwords, and can't login to websites I use every day. Check your updates before you release them. I know have firefox set to not upgrade automatically.

Asked by chetjang 2 months ago