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Youtube lags when running minecraft.

Hello all, I recently made the change from chrome to firefox and have been loving it so far. The only issue is; when I have a youtube video open while playing minecraft, … (read more)

Hello all, I recently made the change from chrome to firefox and have been loving it so far. The only issue is; when I have a youtube video open while playing minecraft, the video lags and the audio skips. It never buffers and I have a great fibre Ethernet connection. When I try on chrome it doesn't happen. Only on firefox.

Asked by maxzalinko 2 months ago

Lost "reload" button on main toolbar

I used to have a "reload" icon on the bar with "home" and other things like "bookmarks." I found it in the "overflow" icon place. I tried to grab it and place it where … (read more)

I used to have a "reload" icon on the bar with "home" and other things like "bookmarks." I found it in the "overflow" icon place. I tried to grab it and place it where it used to be on the toolbar. It disappeared and I have no idea where it is now. It's not where I found it in the "unused buttons."

Asked by Steve Canale 3 months ago

YouTube TV keyboard shortcuts stop working after tab is inactive

FireFox 129.0.2 (64-bit) - This issue persists across updates. If a YTTV tab is left inactive for a few minutes, the keyboard shortcuts (ex: 'm' to mute) stop working un… (read more)

FireFox 129.0.2 (64-bit) - This issue persists across updates.

If a YTTV tab is left inactive for a few minutes, the keyboard shortcuts (ex: 'm' to mute) stop working until the page is interacted with again using the mouse (clicking on mute/volume, stop/start the stream etc.) The stream plays normally otherwise.

I'm not sure if this is related to YTTV, Firefox, extensions or Windows (Win 10 Pro)

Extensions: UBlock Origin, Privacy Badger, MalwareBytes Browser Guard, Old Reddit redirect and Reddit Enhancement Suite

15-30 tabs are normally open. Firefox is currently using 2.5Gb memory (32Gb installed).

Privacy Settings are set to custom (image attached).

Asked by eggrock 2 months ago

Developer Tools "open request in new window" discards cookies

I am debugging a Web page that performs several AJAX requests. To this effect I sometimes find it convenient to reissue an AJAX request (from the Network pane of Develop… (read more)

I am debugging a Web page that performs several AJAX requests.

To this effect I sometimes find it convenient to reissue an AJAX request (from the Network pane of Development Tools, right click + "Resend") and would find it even more convenient to open the request in a separated tab, as was possible until, if I recall correctly, four or five months ago.

Now the latter option does not work, likely because of some security tightening - the "new request" might be seen as a different context, I don't know. The AJAX endpoint receives no cookies, so it can't load the appropriate state, and restarts as a blank slate with a new cookie, which makes the reply useless to me. Even worse, at this point the new cookie value is propagated to the originating window, effectively crashing the entire debugging session.

Is there some way of disabling this option and reverting it to the older, less secure behaviour, on my own development Firefox only?

Asked by Leonardo Serni 3 months ago

Special character problem with word 365+ and firefox snap

When I type in Word 365 (Mozilla Firefox, 129.0.2 (64-bit)- snap for Ubuntu 24.04), using East European characters (e.g. š, č, ž), the text after the first such written c… (read more)

When I type in Word 365 (Mozilla Firefox, 129.0.2 (64-bit)- snap for Ubuntu 24.04), using East European characters (e.g. š, č, ž), the text after the first such written character (see the first uploaded image) disappears after going to new line (pressing Enter or moving mouse to another line) (see the second uploaded image). It worked before on the Ubuntu 22.04 with manually installed firefox (not from snap) and is also working in Chrome.

I am unable to find the solution. I already installed additional fonts, I also created links to the installed fonts in $USER/snap/current/.local/share but nothing helps.

Has anyone encountered similar problem (and found a solution)?

Asked by slartius 3 months ago

microsoft 365 constatly asking for login

Hi, This is more of a nuisance than a serious problem. I am constantly getting a header message in Sharepoint "allow access to Microsoft 365 account". When I choose "al… (read more)

Hi, This is more of a nuisance than a serious problem. I am constantly getting a header message in Sharepoint "allow access to Microsoft 365 account". When I choose "allow access" I get a pop-up that lets me choose my institutional SSO account, which says I'm signed in already. This doesn't occur in Chrome (where I'm logged into my institutional email).

Does anyone know how to stop this message from popping up every 5 minutes?

I am new to Sharepoint (and not impressed!). I don't actually see any difference in its behavior whether I've allowed access or not.

thanks for any hints

Asked by sarah_fata_morgana 3 months ago

Not able to transfer Firefox bookmark backup file from Windows 10 to Firefox uunder Windows 11. Can you help please?

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me i… (read more)

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me in doubt if I have done the recovery correctly. When I come to look at the bookmarks, nothing happens. The bookmarks and the software to open them are not connecting. Can you help?

Asked by james.a.murphy 3 months ago

firefox version 130.0-1 (debian linux) does NOT access remote sites (other than www.google.com)

Firefox has been my default browser for many years on my debian linux desktop. I upgraded from version 129.0.2-1 to version 130.0-1 in the normal manner and the new fire… (read more)

Firefox has been my default browser for many years on my debian linux desktop.

I upgraded from version 129.0.2-1 to version 130.0-1 in the normal manner and the new firefox does not connect to remote sites. It does connect to local pages on my PC and, surprisingly, also to www.google.com from where I can access news, for example.

The chrome browser on the same PC has no problems accessing sites, nor does the version 129.0.2 firefox. Only the version 130.0 firefox has a problem.

This happened using my current profile, using --safe-mode and using --no-profile mode on the version 130.0 firefox. I was able to see some packets from a remote site (www.akamai.com) come back on wireshark but the page did not display on the browser. This also happens for sites that appear on the default new tab page, like wikipedia and youtube.

Any ideas on this? thank!!

Asked by em2jacks 3 months ago

FF 129 not displaying bookmark folders

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :(… (read more)

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :( When I go to Manage Bookmarks, it shows they were imported in separate folders, in a certain order, but the folders are not showing when I expand the Bookmarks menu, nor do all the bookmarks. In small letters above it says "Recent bookmarks" followed by a mix of bookmarks from different folders; and not all the bookmarks are there. I have no idea how to troubleshoot this

Asked by Ana Banana 2 months ago

Some TLDs only load in private browsing

For some websites, Firefox doesn't seem to try to resolve them in normal browsing. As seen in the screenshot, Firefox stays on the New Tab page. When trying to access thr… (read more)

For some websites, Firefox doesn't seem to try to resolve them in normal browsing. As seen in the screenshot, Firefox stays on the New Tab page. When trying to access through a hyperlink, the favicon of the current page blinks out for a fraction of a second but nothing else happens. This happens with all of the websites I've tried with the .fun TLD (e.g. neal.fun, jklm.fun) and the .work TLD (e.g. frame.work, at.work). This does not happen in private browsing however, where these websites function normally.

This happens only on my PC that runs Manjaro. I also have a PC on Ubuntu, and it does not have this issue. I have tried clearing cache and cookies, to no avail. I haven't tried uninstalling and reinstalling Firefox as I'm afraid of losing session information and extensions. Any help, ideally allowing me to keep the aforementioned data, would be greatly appreciated.

System information: OS: Manjaro Linux Kernel: 5.10.224-1-MANJARO Firefox version: 129.0.1 (64-bit)

Asked by Syncrossus 2 months ago

Sync problem: Account Disconnected after every login, new install / ubuntu 24.04.1

I have a new installation of Ubuntu 24.04.1 desktop, all default install options (selecting "normal installation"). Upon first login, I'll open firefox, click the sync b… (read more)

I have a new installation of Ubuntu 24.04.1 desktop, all default install options (selecting "normal installation"). Upon first login, I'll open firefox, click the sync button and log in. After putting in the code emailed to me and 2FA, my login/sync status show that it's active for just a fraction of a second and then a yellow triangle appears. Clicking the sync button shows my email account with status of "Account Disconnected". However, on Mozilla's account settings web page, it says I am signed in to the new Ubuntu install on the connected services page.

I have attempted to sign in half a dozen times and see the same sequence of events: A successful login and then "account disconnected". I've changed profiles, removed the signed-in profile from mozilla's accounts page, done an apt remove/install of firefox while deleting all profiles, and deleted and re-installed Ubuntu completely from scratch. My system date/time is correct and I don't see any cert errors when browsing regular websites with SSL.

Looking at the sync debug, I see many invalid token messages, with 'invalid token error, but account state appears ok?'. I've pasted them here: https://pastebin.com/squXBebF

I can replicate this by installing ubuntu (https://ubuntu.com/download/desktop), opening the pre-installed firefox and attempting to log in.

Asked by EricUtah 1 month ago

Save tab

I always work with two topics, running two instances of Firefox for each. Each instance contains many tabs. The problem is that when I close the browser, all tabs are clo… (read more)

I always work with two topics, running two instances of Firefox for each. Each instance contains many tabs. The problem is that when I close the browser, all tabs are closed, and restoring the previous session opens the entire browsing history in both instances. Does anyone know how I can save the tabs in each Firefox instance so that when I reopen the browser, I can easily manage and split them?

Asked by fan810891 3 months ago

Changing tabs unloads and (sometimes) reloads images

Firefox has quite recently started showing a new and very annoying behaviour. When I have multiple tabs open with image files, Firefox will randomly unload the images w… (read more)

Firefox has quite recently started showing a new and very annoying behaviour.

When I have multiple tabs open with image files, Firefox will randomly unload the images when I switch between tabs. There seems to be no rhyme or reason as to when and why. In one instance I may be able to go through 10 tabs without an issue, and in other instances it will unload and have to reload images multiple times, even if I am only switching between two tabs.

Sometimes the images will reload automatically a couple of seconds after switching to a new tab, and other times the image will not reload unless I navigate away to a different website and then hit the back button to return to the image. In either case, it's extremely aggravating when looking back and forth between two images in different tabs to compare differences when they reload every single time I switch between them.

This only seems to happen with image files. I can have any number of web pages open in different tabs and they will not unload, but if the address points directly to an image it exhibits this behaviour.

I have already looked for solutions and tried disabling the 'browser.tabs.unloadOnLowMemory' option through the 'about:config' menu, but this has no effect on the behaviour at all. It continues to unload images when this option is set to 'false'.

This behaviour is a very recent change from how Firefox usually works, so I'm assuming that it's something to do with the latest update(s). I've only noticed it happening in the past couple of weeks, though I don't remember exactly when in that timeframe the problem first appeared.

Looking for any possible solutions or options that I might try to correct this.

Asked by BardMichaelKelly 3 months ago

Font size of browser itself. Toolbar, bookmarks tabs etc

There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the… (read more)

There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the font size seems to have been left out. I know we can ctrl + to enlarge what's in the browser window but this has no effect on the actual browser fonts. They are wayyyy to tiny. Is there a fix for this?

Asked by lamareeb 3 months ago

Last reply by Amirhosain Noorzadeh 3 months ago

Prime Video not loading video pages: "That shouldn't have happened" error

I am unable to load the video pages on prime video in firefox. Instead of loading the video's page, it gives me a black screen and says "That shouldnt' have happened. It … (read more)

I am unable to load the video pages on prime video in firefox. Instead of loading the video's page, it gives me a black screen and says "That shouldnt' have happened. It looks like something went wrong on our side. Let's find you a great video to watch instead." It works fine in Chrome, and other streaming sites like Netflix also work. I tried upgrading firefox, and upgraded to 129.0 (64 bit), but the same error is still happening. I contacted Amazon support, they couldn't figure it out, and told me to talk to Firefox support.

I disabled ublock origin, and disabled trackign protection, and error still occurs.

Asked by gwendrenee 3 months ago

Last reply by gwendrenee 3 months ago

Restoring missing search bar

My bookmarks/settings bar on my PC now only displays the address bar. The search bar, which I regularly used, has vanished and I can't find a way to restore it. A rese… (read more)

My bookmarks/settings bar on my PC now only displays the address bar. The search bar, which I regularly used, has vanished and I can't find a way to restore it. A reset to default does not help. Thank you in advance for any help.

Asked by alderspring 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago