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  • Archived

Youtube drops frames playing 1080p60fps videos

Youtube constantly drops frames playing 1080p60fps videos and the experience feels overall choppy. This behavior doesn't happen in other browsers such as Chrome and Edge.… (read more)

Youtube constantly drops frames playing 1080p60fps videos and the experience feels overall choppy. This behavior doesn't happen in other browsers such as Chrome and Edge. Moreover, this doesn't happpen in 1080p30fps videos, but since I cannot change the fps of each video in Youtube, I'm stuck with 720p in 60fps videos.

Asked by pgamer006 2 years ago

Last reply by guibin 1 year ago

  • Archived

Wrong font displays

When I download new font families, sometimes firefox displays the incorrect font on previously working web pages. The attached image shows what the web page should look l… (read more)

When I download new font families, sometimes firefox displays the incorrect font on previously working web pages. The attached image shows what the web page should look like on top, and how firefox is displaying the wrong font on the bottom. This happens on multiple web pages, and this is the second time this is happening to me. The previous time this happened, I uninstalled the font that was being wrongly displayed and everything worked as normal afterward. This time I tried to find and uninstall the font, and wound up uninstalling a bunch of fonts and still having the issue.

I'm aware that there's a setting for me to choose which fonts websites display, and while this allows the correct font to show, it also causes other display issues; as shown in my second image, symbols turn into letters.

Is there another way to resolve this? I'd like to have a solution in case this occurs again.

Asked by LK 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

robo Form Extension needs to be added to my firefox brower so Roboforms will work

I opened an account with roboforms yesterday to store my passwords. They say the extension I first installed is not working, tried to uninstall & reinstall but no lon… (read more)

I opened an account with roboforms yesterday to store my passwords. They say the extension I first installed is not working, tried to uninstall & reinstall but no longer have the link to do that.

thank you, I am new to all of this & find it a nightmare to deal with.

nancy

Asked by Nancy 2 years ago

Last reply by Jim McCain 1 year ago

  • Archived

Google Account

When I open certain websites (Zillow, Redfin and others) and when I click on a Mail To link in my IOS mail apps on my Mac I now get either a popup to use my Google accoun… (read more)

When I open certain websites (Zillow, Redfin and others) and when I click on a Mail To link in my IOS mail apps on my Mac I now get either a popup to use my Google account or Firefox opens the gmail website. I don't have a google account. Why is this now happening in Firefox. I don't want to login to Zillow, etc., every time I open the website and I have set my Mail app as the default app in "preferences" yet it persists.

Asked by onlinebuyingonly 2 years ago

Last reply by onlinebuyingonly 2 years ago

  • Archived

Youtube Download Option Missing (YT Premium)

Hey folks, i'm not sure if anyone else has seen this issue. I have YT Premium for downloading videos when i'm out and about on mobile and laptop, i've noticed on the bro… (read more)

Hey folks, i'm not sure if anyone else has seen this issue.

I have YT Premium for downloading videos when i'm out and about on mobile and laptop, i've noticed on the browser the download option is now missing with the newest Firefox update.

I opened YT in Chrome and Edge and the option is available - obviously I don't want to swap away from Firefox, so thought i'd raise it if others are having the same issue.

I'll also raise a ticket with Youtube to see if they're doing something dodgy.

Firefox Version:

  • 106.0.1 (64-bit)

Addons:

  • Multi Account Container
  • Facebook Container
  • DuckDuckGo
  • uBlock Origin

Asked by Mark 2 years ago

Last reply by Mark 2 years ago

  • Locked
  • Archived

Add-ons on title bar disappeared

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared… (read more)

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared from the title bar. Would like to restore them to the title bar. Can I?

Asked by jagman55 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

non-printable characters in displayed text

I have been using the coderanch.com website for more than a decade and most of the postings include listings of source code which I was (past tense) able to cut a paste i… (read more)

I have been using the coderanch.com website for more than a decade and most of the postings include listings of source code which I was (past tense) able to cut a paste into my own development environment. With the latest version (107) of Firefox this has broken, the document now gets numerous non-printable characters (decimal 160) for the leading indents of the code. I'm assuming they are being somehow substituted for the tab character.

Here's an example

https://coderanch.com/t/755856/certification/Questions-errata-Sybex-OCP-Study

I went back to version 105 and the problem went away. Also Chrome does not have this problem.

Please fix soon as it is impacting my ability to help others on the coderanch site.

Asked by Carey 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox adds itself to my right clich open with in wind 10 ,I use ms paint to work with JPG's

I don't want want Firefox to add itself as a right click option open JPG's on windows 10 open with menu. I go to regedit and delete it but some how it is back in the open… (read more)

I don't want want Firefox to add itself as a right click option open JPG's on windows 10 open with menu. I go to regedit and delete it but some how it is back in the open with list again.

Asked by windmeuser 2 years ago

Last reply by windmeuser 2 years ago

  • Archived

https://www.virginmedia.com/

Hello..Can someone help with this please... Only on this site: https://www.virginmedia.com/ Do I get this error : 400 BAD REQUEST Your browser sent a request that… (read more)

Hello..Can someone help with this please... Only on this site: https://www.virginmedia.com/ Do I get this error : 400 BAD REQUEST Your browser sent a request that this server could not understand.

                                                                        Size of a request header field exceeds server limit.

As said, this is the only site that I get this, I have tried contacting Virgine Media the only help they can offer is clear cache, which I have done, and makes no differance. I am a Virgine Media Customer, and need this site for my home page, I have tried using MS Edge, and the VM site works fine, but I dont want MS Edge, I would like to use Firefox, I have the latest version of Firefox v 107.0. Any help will be greatly appreciated.

Asked by Swifty 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Google Maps Not finding any addresses

MacBook Pro OS High Sierra Firefox version: 106.0b4 When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a co… (read more)

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

Asked by SunnySkyez 2 years ago

Answered by SunnySkyez 2 years ago

  • Archived

Garbled text, elementor crash

I have started in troubleshoot safe mode.. and disabled all extensions.. yet the problem persists the garbled text doesn't go away and today elementor also began crashing… (read more)

I have started in troubleshoot safe mode.. and disabled all extensions.. yet the problem persists the garbled text doesn't go away and today elementor also began crashing.. Hundreds of complaints like this, yet no one has found a solution.. except start in trouble shoot mode.. but then what?? continue working in trouble shoot mode? cannot add any extensions.. If firefox doesn't solve this problem.. I am moving to safari.

Asked by anusha.yadav 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox 106.0.5 crashes at launch on Windows 11

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of Expl… (read more)

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of ExplorerPatcher and Firefox works fine in safe mode. I tried disabling all the add-ons, themes and extensions in while in safe mode and then launch Firefox, but it didn't work. The developer made the issues and discussion sections read only on the project's GitHub page, so I'm unable to contact them. Here are the logs about the most recent crashes:

Asked by Savan Weylyn 2 years ago

Last reply by cor-el 2 years ago

  • Archived

yahoo mail tab closes unexpectedly in Firefox 106.0.1 (64-bit)

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but… (read more)

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but I can't figure out if this happens with an exact action of mine. I believe it closes either when I read a yahoo mail or view an attachment, but also randomly even if I am visiting another irrelevant page on another tab of Firefox, when I suddenly discover that this exact tab (yahoo mail) has been closed. This never happened on my previous NB with win 10. Is this a win 11 problem?

Asked by panhatzi 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Drawing Tablet not recognized

I want to use my tablet for writing/drawing on some websites but the browser doesn't recognize the device. It computes the mouse on the "drawing" screen but not the table… (read more)

I want to use my tablet for writing/drawing on some websites but the browser doesn't recognize the device. It computes the mouse on the "drawing" screen but not the tablet, and also computes using the pen for clicking and dragging, and/or the tablet as a touch-pad. The device works fine on chrome and on my drawing softwares, so it isn't a problem with the pressure sensors or driver. Tested disabling all addons and restarting Mozilla, but the problem remains. Mozilla is up to date, and I use W10 (also up to date).

Any advice?

Asked by Sealestial 2 years ago

Last reply by James 2 years ago

  • Archived

Can I change Enhanced Tracking Protection settings so they allow ads but prevent tracking?

I am trying to allow ads on knowyourmeme.com but prevent being tracked by these ads (or anything really.) Is there a way to do this? … (read more)

I am trying to allow ads on knowyourmeme.com but prevent being tracked by these ads (or anything really.) Is there a way to do this?

Asked by Rota 2 years ago

Last reply by Rota 2 years ago

  • Archived

password

HELP I've been without my email for 2 weeks. I have changed my password in firefox.com/settings/change password and it does not work when I sign in. It does not change t… (read more)

HELP I've been without my email for 2 weeks. I have changed my password in firefox.com/settings/change password and it does not work when I sign in. It does not change the password that is in the "about log ins." and I can't change the password there nor the login page. It uses the old password when I login. I have received an email from firefox to my secondary acct. that the password has been changed ( I don't know if this is important). the email I am trying to access is sales@gclenterprises.com. The secondary account (cpagcl@gclenterprises.com) works fine!

Asked by sales303 2 years ago

Last reply by Dropa 2 years ago

  • Archived

restore bookmarks to sidebar

Using google as browser in Firefox and cant see bookmarks in side bar. Ive tried all the suggestions but no joy. Also on my PC, GOOGLE shows above address bar, but on my … (read more)

Using google as browser in Firefox and cant see bookmarks in side bar. Ive tried all the suggestions but no joy. Also on my PC, GOOGLE shows above address bar, but on my new laptop it shows FIREFOX. Driving me crazy. Have used Firefox foe years ans no problems till now.

Asked by creeboat1 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago