I am unable to see anything on X / twitter. Windows 11. This is a continual problem with my laptop and my desktop (Windows 10). I have Firefox set on Standard tracking, and have added x.com and twitter.com as exceptions. Please fix this so that I can access my x.com account.

How do I disable the automatic reordering of typed tags in my bookmarks? Fore example if I add tags "programming, javascript" its automatic change to "javascript, programming". I want to decide the order of the tags myself.

Normally with a Firefox update, the 'Your Firefox has been updated' page is shown once. But after update 130.0, I can't get rid of it . Of course I can open a New tab but I'd rather not see this page at all: it has annoying graphics showing tips that i dont want!

Lately receiving annoying pop-ups from 123greetings that have nothing to do with greeting cards. Appear every time i turn on computer and on every site i engage. Says they are "via Firefox".Thats why im turning to you for help.I am not technically oriented, so stating the solution as simple as possible would be appreciated. (I had a 123greetings account, which I deleted in hopes of getting rid of them. No luck.) Thanks for your help.

PS-Recent scan from Malwarebytes suggested 2 pups??? but they were quarantined. Problem persists.

for me, about:profiles currently shows my profile in use as:

Profile: Joey This is the profile in use and it cannot be deleted. Default Profile yes Root Directory C:\Users\Joey\AppData\Roaming\Mozilla\Firefox\Profiles\7agyzsl4.Joey 10 Local Directory C:\Users\Joey\AppData\Local\Mozilla\Firefox\Profiles\7agyzsl4.Joey 10 1. why does it say "Profile: Joey" when the profile filename is "Joey 10"?

2. I want it to say "Profile: Joey 10", or for that value to MATCH the filename of the root or local directory.

    What do I need to do?

even if one sets "dom.security.https_first_pbm" to false, among other settings, you get an error among the lines of: An error occurred during a connection to EXAMPLE.COM:5000. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

what? why is this still worrying about certs, when I clearly want to open up a non-ssl port, that's ridiculous, I gotta disable cache or delete it for this to go away at the least, I can't be using ssl on all the ports, that's an absolute pain

how do you get around this? how do you stop firefox from rewriting a http request to https?

I utilize folders for organizing bookmarks. Twice now I have had one of my bookmarks deleted by Firefox and I do not know what to do to stop it. Unsure of what I was doing the first time when I realized it had happened. This time, just a couple of hours ago, I was organizing my bookmarks and it was there and I did put a new bookmark in it. When I was done I went into Firefox and opened the tab to make sure it was working correctly and after closed everything out. I did not delete anything but some older bookmarks and made sure that no folders were highlighted and in fact, the folder in question was there before I closed out of Firefox. I come back, without shutting my computer down, open Firefox and it was gone. This is at best frustrating and at worst makes me want to use another browser altogether.

Hello support.

We have a job that runs every hour pinging a service. From 28th of August each hour we recieve several error emails.

Every querry that is re run completes normally. We can not figure out what the issue is.

We have checked everything on our side.

I have captured tcpdump on the server and found this in wireshark.

[1 bytes missing in capture file].GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

What is the cause of this? And how can we prevent it.

Thank you in advance.

KR, Nikola

Favicons seem to be a problem for Firefox, at least on Linux Operating Systems. On multiple distros favicons simply don't show, while they may on Windows. Not trying to dig, but shouldn't this be a pretty basic feature that's expected for a browser no matter what OS is used? Even searching at the forums here for favicons reveals 222 potential threads - one would think that the sheer volume of reports issued for them not functioning correctly would prompt a unified remediation effort. Don't get me wrong, I love Firefox - have used it for decades now across a multitude of OS's - and favicons always used to display properly. Googling this issue will reveal several recommendations of 3rd party addons and tweaks. Can we make favicons just work (again?)

Hi there - I cannot connect to internet wifi (?) and it has the symbol with the exclamation mark. I am currently connecting to my mobile to use the internet. It's kind of weird? this message will probably go through - even stranger!!! so I can bring up the firefosx page but then not connect to a regular website. pleeeeeeeease help??? thank you!

Dear Support Team,

I hope this message finds you well.

I am writing to bring to your attention an unusual issue I have been experiencing with the Firefox browser. Each time I close Firefox, I am required to log in again to the "Bale" messenger upon reopening the browser, as my login credentials are not retained for future sessions.

I would like to highlight the following points for your consideration:

1. This issue is specific to the Bale messenger and does not occur on other websites. 2. The problem persists across all of my devices, including my work computer, home PC, and laptop. 3. The issue does not arise when I am not logged into my Firefox account. In fact, Bale messenger works perfectly on my friends' Firefox browsers, where there is no need for repeated logins after closing the browser.

4. I have already reviewed the "Cookies and Site Data" settings (see the attached image).

I would greatly appreciate your guidance on how to resolve this issue at your earliest convenience.

Thank you for your time and support.

Best regards, Mostafa

I am trying to access a live online webinar through Firefox which I usually use for webinars and some other things.( I have an older Apple computer and also use Safari). I try to access Summiteducation.com and when I click "Access course" an insecure connection warning comes up and I can't access. Can you help me? asap?Can you call me? Thanks for your help! Sincerely Lena

For some reason, about a week ago, Firefox started lagging BADLY when saving any file. It will take like 20 seconds to load the "save as" popup and then, once saved and it closes, takes another 5 seconds to regain control and not make the error sound when I click.

Firefox loads quickly on every other aspect. And I have a beast of a laptop. It has an Intel Core i9 13th Gen 13900HX, 64GB of DDR5/6 RAM and a Nvidia RTX 4090 Laptop graphics chip. It also has Windows 11 Home. So it SHOULDN'T be this laggy. And I refreshed Firefox multiple times and even reinstalled it. NOTHING!

And, while I'm personally not complaining about the icons in the bar looking like they're from Windows 7 or something, I wonder if it's connected? Regardless, I NEED this fixed as it's damn near unusable for me. I'm in college for video game development, so things like this are the last thing I want to deal with...

SINCE FIREFOX IS MY BROWSER, HOW DO I PREVENT CERTAIN GAMES FROM TAKING CONTROL OF MY MOUSE ? I HATE IT WHEN THEY SLOW MY MOUSE DOWN OR WON'T LET ME MOVE,SOMETIMES IT CAUSES ME TO LOSE THE GAMES, VERY FRUSTRATING