Showing questions tagged:

Account changes problem

Trying to add a secondary email, change password, two step verification or basically anything that requires a confirmation code beyond logging in do not work. I keep gett… (read more)

Trying to add a secondary email, change password, two step verification or basically anything that requires a confirmation code beyond logging in do not work. I keep getting codes in my email, enter in the dialog box, click confirm and...nothing happens. no loading icons or error messages. no indication that anything is happening. dialog box just gets stuck and doesn't do anything.

Open 1 126

How to remove old profile that has been hacked and stop it from syncing?

So very recently my main pc was hacked. Long story short, the best I could do was have my Microsoft account suspended. Now I am making new accounts for everything, includ… (read more)

So very recently my main pc was hacked. Long story short, the best I could do was have my Microsoft account suspended. Now I am making new accounts for everything, including here. But my new account is attempting to sync with the old one. I don't want that to happen. I can't sign in to the old one to remove it since I can no longer access it. I am deathly afraid that this account will also be hacked due to it attempting to sync with the old one. Is that possible? And is there a way to remove the old one. I don't think my mind will be at ease till I can have a fresh start. I have requested Microsoft to completely delete the hacked account instead of simply suspending it, but I am unsure if that will do anything here.

Archived 1 113

Require access to my account

My account was temporary restricted because hacked by some one when I try to regain It is not possible I would like to ask for help to access it and change password. Than… (read more)

My account was temporary restricted because hacked by some one when I try to regain It is not possible I would like to ask for help to access it and change password. Thanks for help

Archived 1 41

Unable to sign out of unknown sign in

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list. with a couple others it quickly signed me out, but this on is not. … (read more)

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list.

with a couple others it quickly signed me out, but this on is not.

Solved Archived 1 79

payment suppoort

everytime i try to use my wallet its always giving me the run around how do you fix it for smooth transactions or how can i get my account information?

Archived 1 43

email received from Mozilla that I don't understand

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email: Your {$providerName} account has been linked to your Mozi… (read more)

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email:

Your {$providerName} account has been linked to your Mozilla account Mobile Safari on iOS 18.7

I don't know what I did to cause this email to be sent. I wasn't trying to link any other account to my mozilla account.

Locked 1 85

Cannot create a new Firefox account using my original email address.

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switchi… (read more)

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switching it to become the primary email, and then removing the secondary email address.

After completing this change, I attempted to create a new Firefox account using the original email address that was previously associated with my account. However, during the sign-up process, I receive the error message: "Primary account email required for sign-in."

It appears that the original email address may still be linked to the previous account in some way, preventing it from being used to register a new account. I would like to understand why this is happening and how I can free the email address so it can be used to create a new Firefox account.

Open 1 169

Regarding my account

So I have been being stalked on multiple different levels. I noticed i have been being deceived on multiple different levels first and foremost I have been being stalked… (read more)

So I have been being stalked on multiple different levels. I noticed i have been being deceived on multiple different levels first and foremost I have been being stalked by a group occult whatever! I noticed anytime I call the cops or even the post office these people have orchestrated a fake calling system and it caught my eye the other day when they band tick tok . It's still ok in China right ? It is legal in the US I live in Denver Colorado. So I been doing my own research because I haven't gotten mail. I haven't gotten a real person on my phone in 3 years . Someone stole and had been stealing from me . I need to report this because I've had my entire inheritance stolen . And a group of felons and people who lived in my apartments. They been. Tricking alot of people by doing this . There have literally been individuals stalking me they been in the attic of where I live . It was a group of Asian men and Mexican men Caucasun men

Archived 1 30

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was … (read more)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, and we can help unlock your account.

Solved 1 459

thought I had finished making Firefox my browser but still don't have info to finish : atwellb@ what?

what is my full email????? I have gone thru seems millions of times thru the instructions ? Gave someone my password for Mozilla/Firefox...have never yet received rema… (read more)

what is my full email????? I have gone thru seems millions of times thru the instructions ? Gave someone my password for Mozilla/Firefox...have never yet received remainder of email : atwellb@ WHAT ?

Archived 1 57