• Archived

Streaming TV

York County, SC. Comporium is my streaming TV provider. Been watching on my PC for years. Suddenly I get this when I try to log on: "Firefox can’t find the file at https:… (read more)

York County, SC. Comporium is my streaming TV provider. Been watching on my PC for years. Suddenly I get this when I try to log on: "Firefox can’t find the file at https://streamtv.comporium.com/browse/live." So I reluctantly switch over to Chrome which finds it immediately. Thanks in advance.

Asked by Robert Reading 1 year ago

Last reply by Robert Reading 1 year ago

  • Archived

Printing to PDF makes unsearchable PDF file

I have not noticed this before upgrading my Mac to Sequoia 15.0, using latest Firefox browser update, but "printing to PDF" which I used in the past extensively, makes a … (read more)

I have not noticed this before upgrading my Mac to Sequoia 15.0, using latest Firefox browser update, but "printing to PDF" which I used in the past extensively, makes a PDF file that causes the letters to be one ASCII number off. So if I type into the "search" field "p", then all the "o's" are highlighted. I can only enter a search term if I usean "ASCII number +1" technique, so I can search for "get" by typing in "fds". Numbers are searched for as in the past. This is not happening if I make a PDF using my Safari browser, all the PDF words are correct and searchable as in the past. Anyone have insights as to why this might be occurring? I will try restarting in "safe" mode and re-downloading Firefox as is suggested in some of the articles here. Thanks!

Asked by rnspzgfkyg 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I cannot load duolingo webpage.

I cannot load duolingo webpage. Until yesterday, it loaded on my laptop without a problem. Now, when I go to this page, it is stuck in "loading." I can, however, load… (read more)

I cannot load duolingo webpage. Until yesterday, it loaded on my laptop without a problem. Now, when I go to this page, it is stuck in "loading." I can, however, load the page on Bing. I can also load it on Firefox on a DIFFERENT computer.

I can load all the other webpages that I have tried on my laptop on Firefox as usual. The only webpage that is not loading is Duolingo.

Thanks James Kern

Asked by jameskern 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Reddit and other sites are slow or not loading in private browsing

This an interesting one. When running Firefox on my personal Macbook. I've been recently having issues loading sites like Reddit, Facebook and a few others in private bro… (read more)

This an interesting one. When running Firefox on my personal Macbook. I've been recently having issues loading sites like Reddit, Facebook and a few others in private browsing mode.

The issue seems to only affect certain sites, browsing the rest of the internet I have no issues. However, with these sites, they simply either will not load or require multiple refreshes to work.

Even more interesting, my work Macbook has a similar ecosystem and works fine.

I have updated and reinstalled Firefox, cleared caches and history. And run both with and without VPN. As well as being sure to reboot the Mac before trying each new attempted fix.

Does anyone have any idea what's happening or what my next steps might be before I go to Apple for help?

Asked by michaelpace 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2 I cannot use Fi… (read more)

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2

I cannot use Firefox due to this error message. What do I do now?

Asked by Connie Sutliff 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Firefox starting as normal, operating as normal for ninety seconds to two or three minutes, then shuts down

Last night I was using Firefox normally when it abruptly closed all windows and turned off. I turned it back on again. It told me it could not restore the tabs, so I star… (read more)

Last night I was using Firefox normally when it abruptly closed all windows and turned off. I turned it back on again. It told me it could not restore the tabs, so I started a new session. Firefox behaved normally, went to the sites I asked, and in approximately two minutes, did the same thing. Simply closed as if I had closed it. Turn it back on. It says it cannot restore previous tabs. It will come on, go to requested site, operate normally for a very short time, then close without warning. Made sure I had the latest version of Firefox. I do. Have tried hard restart, turn computer off, turn it back on. Same. Have tried uninstalling and reinstalling Firefox. Behaves the same on reinstall. Says it cannot restore tabs. Start new session. Brief period of normal behavior, then all windows close as if turned off. Does not matter what the site is I go to.

Please note that I am an older autistic person who is very computer illiterate and is extremely distressed by these events. Please bear with me and please be patient with me.

Asked by Gift Horse Productions 1 year ago

Last reply by Robert Lee 1 year ago

  • Archived

FF DOESNT WORK

Let's be clear: there IS zero support for FF. WINDOWS version notwithstanding, computer manufacturer put aside, my ability to properly plug-in the system to an AC outlet … (read more)

Let's be clear: there IS zero support for FF. WINDOWS version notwithstanding, computer manufacturer put aside, my ability to properly plug-in the system to an AC outlet assumed, FF is DEAD.

I have been waiting for an answer, over a YEAR, and the issue at hand is the very basis for using a browser.

One day/once upon a time, OVER A YEAR AGO, FF throttled DOWN from 300mbps to - as of today, Sept 7 24 - 1-10mbps!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It also started blocking access to websites such as my local Home Depot.

I switched to BRAVE.

I have "contacted"/posted this eventuation on every and all sites I could find with NO/ZERO response, broaching help.

Manu Andino (Mozilla Support), was the ONLY response I got and, of course, there is NO/NADA/ZERO help from him at the inappropriately, fraudulently, deceptively named SUPPORT.

This horror story is integral to the current trend of not caring about customers, clients, users and/or repeat "business". There exists NO technically competent personnel, with or without understandable accents, due to big, dirty, corporations or entities' attitude, that employee salaries/wages is money pissed-away. There is NO customer "service" outside of the way a prostitute "services" a service-person, on shore leave, in a strange port.

FF is dead. I have buried it. It is a painful memory whose name does not deserve to be mentioned.

Phil Isard

[Telephone number]

[Address]

Asked by WF3W 1 year ago

Last reply by Paul 1 year ago

  • Archived

certain pages wont load

I can go to websites but when clicking log in I only get a white page. If I go to my credit card I cn=an see my statement but when going to make a payment get white scre… (read more)

I can go to websites but when clicking log in I only get a white page. If I go to my credit card I cn=an see my statement but when going to make a payment get white screen only. Retirement website loads but try to log in and get white page. Other certain sites just keep trying to load. My os is linux mint17.1 32bit system. Problem just started this year

Asked by petry614 1 year ago

Last reply by petry614 1 year ago

  • Archived

firefox didnt like the drobox directory for downloads and now download wont work any more

I tried to download something from this website https://www.maxon.net/en/article/stamp-your-footage-onto-any-3d-solid?srsltid=AfmBOoqo9m0rrsDYUvZzXpyTs1uLPotn8tBr03C5c9iL… (read more)

I tried to download something from this website https://www.maxon.net/en/article/stamp-your-footage-onto-any-3d-solid?srsltid=AfmBOoqo9m0rrsDYUvZzXpyTs1uLPotn8tBr03C5c9iLl7mydQIP3AVM and told Firefox to save it to my dropbox desktop app. Some weird warning popped up about the fire path being invalid or something like that. So now when I go back and tryto choose a different download location, it wont download at all. I definitely remember having this same exact issue months ago and don't remember the solution. please help

Asked by rachelcenter 1 year ago

Last reply by rachelcenter 1 year ago

  • Archived

Not In The UK.

When I try and log into the National Lottery it keeps telling me I'm not in the UK. This is on my Desk Top. When I do it on my Laptop I don't have this problem. I am usi… (read more)

When I try and log into the National Lottery it keeps telling me I'm not in the UK. This is on my Desk Top.

When I do it on my Laptop I don't have this problem. I am using FireFox on both.

Can you help or do I need to go elsewhere.

Many thanks.

David.

Asked by David Kellner 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 130.0.1 crashes on every site

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in m… (read more)

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in mutliple crash reports and followed the troubleshooting on the forums. Steps followed so far -Restarted Firefox -Restarted Mac - Cleared Cache and temporary files -Cleared startup cache -disabled extensions -refreshed firefox -upgraded Mac OS

My next option seems to be to uninstall the programs and reinstall it, but I am worried about losing all saved information including passwords, bookmarks, etc. I cannot even access mozilla's site nor the ability to turn sync on.

Any thoughts would be welcome. Thank you, Adam

Asked by am47 1 year ago

Last reply by am47 1 year ago

  • Archived

clearing history

when I am on facebook I like to clear the history before I get off < but latley when I do this when I try to get back on it wants a password then a security code to ma… (read more)

when I am on facebook I like to clear the history before I get off < but latley when I do this when I try to get back on it wants a password then a security code to make sure it is me Cant figure it out or get it to stop This is on Firefox* Bulleted list item

Asked by jammers25 1 year ago

Last reply by ThePillenwerfer 1 year ago

  • Archived

loss of sound in add on extension check4change

How do I get sound back on the add on extension "Check4change" ? it has always worked and then stopped one day. I have tried all the suggestions of reloading the ext… (read more)

How do I get sound back on the add on extension "Check4change" ? it has always worked and then stopped one day. I have tried all the suggestions of reloading the extension and even removed and reinstalled Firefox, it was no help. I have sound in Firefox, just not while using the check4change add on extension.

How do I recover sound while using the extension?

Asked by Steve Siegler 1 year ago

Last reply by Edward Sullivan 1 year ago

  • Archived

Measuring the size between two divs in Firefox Developer Edition

Hello Mozilla Family and Forum Members. It uses a long amount of Mozilla developer edition and it does not show the distance between two divs. How can I turn this on? … (read more)

Hello Mozilla Family and Forum Members. It uses a long amount of Mozilla developer edition and it does not show the distance between two divs. How can I turn this on?

Asked by tekelromeo 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Image Display Issue with Firefox Only.

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product im… (read more)

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product image. The exact same product page displays completely fine when using Safari and Chrome. I cannot figure out the issue. Please see attached images.

I have tried:

modifying the about:config page prefs:

   browser.enable_automatic_image_resizing
   browser.enable_click_image_resizing 

I have also tried resetting the zoom features (Command/Conrl +/-/0).

I have also tried reinstalling firefox and running the browser without any extensions.

None of these worked. Any suggestions?

Asked by lun 1 year ago

Answered by lun 1 year ago