Firefox Community Forum

I'm having problems with my Firefox app. I've tried to delete and reinstall but keep getting an error message saying I must close Firefox first before the re-installation process is finished.

I uninstalled Firefox because it kept crashing when I tried to open a particular site. I followed instructions by removing several files on my computer. When I tried to reinstall it, wanting me to open a new account, and there was no way to sign back in my other account. I have lots of bookmarks and my Outlook files and folders were set up under the Firefox browser. How can I recover and restore what I had?

I have been unable to retrieve at&t emails today. I have been able to access them through Copilot, but cannot get Mozilla to open my AT&T page. I contacted AT&T and once they say the emails would pop up via Copilot they could offer no solution. Any suggestions?

Hi

  I cannot sign in to MyAntmarks.All attempts fail.I have tried many times changing my password but it is never recognised. When you say my account is open I still have to sign in and that is when my Email and my password is not recognised although you can always email me. Please can you sort it out

 C.Coles

When I click on a txt file on a Facebook page Firefox no longer opens the file - it opens another instance of the webpage in a new window. The same link opens as a text file in Chrome.

I recently upgraded to windows 11 from windows 10. Firefox was disabled somehow. I got it up and running again and my default search engine is DuckDuckGo. I cannot enter text for searches into the search box (below the firefox logo. Any text I try to enter appears in the address box (on line 2 near the the top of the home page). What do I have to do to enable the search box to receive text and function properly for browsing? What am I missing? Thanks for your help. John Hall

I have gone to "settings" and have changed the search engine to Duck DuckGo from Dogpile (after hearing some disturbing news about Dogpile). However, even after changing to DDGo and 'shutting down' (cold boot), my searches are still routed through Dogpile even though 'originating' in DDgo. How do I get rid of this 'flypaper' of an application? BTW, I am on Windows 10.

Hi everyone. I am a college student and my university's course portal, Brightspace (similar to Blackboard or Canvas) offers Zoom meeting recordings as an embedded webpage on its website, calling 3rd party cookies. Up till last semester, Firefox was able to open that. However, maybe because of the latest Firefox, web server, or macOS Sonoma update, this is no longer happening.

The webpage is able to be called in Chrome and Safari, but it asks you to redirect to zoom.us instead of directly calling zoom.us. Chrome was able to call zoom.us directly into the website once I enable 3rd part cookies, which makes me think this is a 3rd party cookie issue.

NOTE: In the past, Firefox never asked to redirect either, so it seems to me that they updated the webpage security which might be inhibiting Firefox functionality.

I have tried the following: 1. Redownloading Firefox 2. Using "Custom" Protection to allow all cookies 3. Switching off Enhanced Protection on the website 4. Using Firefox on iOS (iPad and iPhone) -> Zoom inside Brightspace will work normally on these two but not my macbook which is weird

Here are some images attached of what it appears like. The Firefox one is blank; Chrome directly calls the zoom webpage, and Safari redirects with an apt link. But Firefox is simply blank.

Please help me figure out whether Firefox is unable to send an appropriate request, Brightspace/Zoom is not allowing that request, or Firefox is unable to load up the website. And what can I do to get the Zoom back on. All suggestions are helpful! Thank you guys so much.

I use Mozilla Firefox, and I’m facing an issue. The Jack in the Box Jack in the Box website is not opening, but it works fine on other browsers. Has anyone else experienced this problem? Any solutions to fix it?