- Archived
Logging in to support.discord.com using zendesk doesn't work.
When attempting to log into support.discord.com, I can't click sign in, as a cookie is blocking me. Discord have told me as it's a specific problem with Firefox, I needed… (read more)
When attempting to log into support.discord.com, I can't click sign in, as a cookie is blocking me. Discord have told me as it's a specific problem with Firefox, I needed to ask, it also appears to be something that I've setup in Firefox, as a fresh install worked fine.
In the popup for logging in, I get a banner message stating: "Cookies required to use Firefox
To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. " with a continue hyperlink at the bottom. This generates a popup asking me to accept a cookie. I accepted this, but it's still blocking me from logging in. I have tried disabling my extensions that might block the cookie, and they have also allowed the cookie that was requested.
On a brand new browser, it's fine. I have strict blocking enabled, with ublock and duckduckgo's extension (all were disabled when I was testing if they were blocking it) and I still can't log in. I'm not sure what else is being blocked (other than google analytics, but that shouldn't stop me logging in).
I do also get some console errors: Uncaught ReferenceError: $ is not defined
<anonymous> https://p23.zdassets.com/hc/theming_assets/678183/96508/script.js?digest=9147164294935:417
script.js:417:12 Some cookies are misusing the recommended “SameSite“ attribute 3 Uncaught (in promise) TypeError: At.otDataLayer is undefined
updateGtmMacros https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 Init https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 o https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 promise callback*r https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 o https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 promise callback*r https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
otBannerSdk.js:7:203586 Cookie “_zendesk_authenticated” has been rejected because it is already expired. signin Third-party cookie not allowed auth.js:1:994 Require storage access for firefox: true auth.js:1:1294 Third-party cookie not allowed auth.js:1:994