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Firefox session memory was lost in the old version

Currently, I use Firefox version: 116.0.2 on Ubuntu 20.04.6 LTS. I encountered a phenomenon like this: When I logged in to the application, in the tab I was workin… (read more)

Currently, I use Firefox version: 116.0.2 on Ubuntu 20.04.6 LTS.

I encountered a phenomenon like this:

  • When I logged in to the application, in the tab I was working on, the Firefox session memory was lost (don't open new tabs)

What is the cause of this phenomenon? How can I fix it?

Asked by HIEN LE THI THUY 1 month ago

updatew extension

you dont need a screenshot. its reral simple i am tired of nothing working right. i have added multiple wallets on my phantom app but it doesnt show up on my phantom wall… (read more)

you dont need a screenshot. its reral simple i am tired of nothing working right. i have added multiple wallets on my phantom app but it doesnt show up on my phantom wallet on my laptop. i have been hitting check for updates for 2 hours. why wont it update. and if i have to put in a 24 word secret phrase evertime i want to update my extension. then good bye firefox. then why have a check fofr updates button.

Asked by rmckinley2000 1 week ago

Delete my secondary email from and old and lost account.

Hello Team. I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secon… (read more)

Hello Team.

I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secondary email on that account. I would like to unlink my current email from that account. What steps should I take to do so? Thank you

Asked by Roberto Hernandez 2 months ago

Problems to synchronize Bookmarks on other PC

Hallo, in the recent days, I tried several times to get a new laptop synchronized with the Firefox bookmarks on my main PC. I did it already successfully with my old la… (read more)

Hallo,

in the recent days, I tried several times to get a new laptop synchronized with the Firefox bookmarks on my main PC. I did it already successfully with my old laptop and with my mobile phone some time ago. But now I have problems, because I cannot confirm my log-in on the new laptop. I am told that I get a mail with the verification code, which I need to enter in 5 minutes. But the mail is alsways received some hours (!!!!) after intitiating it. My email-account is with arcor.de (which is also with vodafone). I found already the advice on your pages, to enter firefox (respective mozilla) on a white list of the provider. But there is no whitelist existing. What can I do now? The five minutes limitation is killing the possibilty to verify my firefox account, if the mail needs hours to reach me. Other mail are coming rather in time.

Best regards, Thomas Roedl

Asked by troedl 1 month ago

issue with my mozilla account

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open ea… (read more)

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open each tab one by one. Why ??? Why I can't use saved profile on my new PC ??????

Asked by Arthur V. BABAYAN 2 weeks ago

Syncing algorithm of bookmarks kind of stupid...

I use synching between phone and desktop. I deleted some bookmarks on my phone and synced phone and desktop Firefox. I would expect that the deleted bookmarks also disapp… (read more)

I use synching between phone and desktop. I deleted some bookmarks on my phone and synced phone and desktop Firefox. I would expect that the deleted bookmarks also disappear on my desktop FF under "Mobile Bookmarks", but nothing changes. Worse than that, after I added one more bookmark on my phone and synced, the deleted bookmarks showed up again on my phone. It seems the not deleted bookmarks on desktop are transferred again to my phone. This is actually not what I want...

Asked by Walter.Spermann 2 months ago

  • Locked

Logged into Sync on all of my desktops, but one computer was not picking up remote open tabs

TL;DR: Make sure you're on the latest... turn Sync off on the computer that isn't showing the remote tabs, then turn Sync back on. Details: Three computers (Windows), a… (read more)

TL;DR: Make sure you're on the latest... turn Sync off on the computer that isn't showing the remote tabs, then turn Sync back on.

Details:

Three computers (Windows), a phone, and a tablet. Firefox 124.0.1.

Sync is enabled and generally seems to be working fine. But I just noticed, on one computer, that when I went to Firefox View, and clicked on "Tabs from Other Devices", that it was showing nothing, other than the, "Log into your Firefox Profile", which I was already logged in... so that was messed up.

Did a number of things, like checking the other computer, manually syncing from the other computer, coming back to this one, and telling it to manually sync. It also seemed to be stuck in syncing (a grayed button that said "Syncing...")

I looked, and there was an update available to 124.0.2, so I used this opportunity to upgrade.

When I came back in, I still didn't have the remote tabs showing up, so I turned off "Sync" entirely, but didn't log out of my Firefox account, and then turned it back on.

Now I'm seeing the remote tabs.

That's how I fixed it. I hope it helps. I see others having Sync problems, and getting terrible suggestions that are not helpful. In this case it's the simple thing that fixed it for me. Turn it off and turn it on again. If that doesn't work, unplug the computer from the wall and plug it into another outlet.  ;-) ( That's a joke for those of you with a sense of humor. )

Asked by fauxcuss 1 month ago

Restoring home content shortcuts

I've been using Firefox home content shortcuts usefully on my Windows system. I installed Ubuntu on Vmware last night and synced Firefox account in it. After that, the ho… (read more)

I've been using Firefox home content shortcuts usefully on my Windows system. I installed Ubuntu on Vmware last night and synced Firefox account in it. After that, the home content shortcuts are all changed to the default status. I think it's because that I clicked the sync now button on Ubuntu. Is there a way to roll it back? Thanks.

Asked by Zen 1 month ago

Depth of sync function

Many questions and answers I see regarding the sync function. I would like to know the depth of what Firefox does. I have multiple PC's and an Android. What is the depth… (read more)

Many questions and answers I see regarding the sync function. I would like to know the depth of what Firefox does. I have multiple PC's and an Android. What is the depth of sync for extensions? Is it possible to have mirror images of the entire Firefox setup duplicated? It would be spectacular to move from one PC to the other and find that Firefox has the exact same setup.

Asked by Soldier Sailor 1 month ago

Incorrect business listing on Firefox

Dear All We have recently found out that Firefox doesn't sync with Google My Business listings as when you search for “Saffery Geneva” on Firefox it brings up “Saffery C… (read more)

Dear All

We have recently found out that Firefox doesn't sync with Google My Business listings as when you search for “Saffery Geneva” on Firefox it brings up “Saffery Champness SA”, while on Google it correctly appears as Saffery (Suisse) SA as per attached print screen.

Any idea why Firefox is not syncing with Google with respect to this listing?

Many thanks.

Anna

Asked by anna.kleinman 3 weeks ago

Using Sync on new PC replacing an old PC

Some years ago I had to replace my PC and thought - Wonderful - just use sync to bring back all my tabs etc into the new PC... The long and the short of it (in the past)… (read more)

Some years ago I had to replace my PC and thought - Wonderful - just use sync to bring back all my tabs etc into the new PC...

The long and the short of it (in the past), was that Firefox decided that the new PC was the one to be synchronising source, and promptly removed all the apps/tabs etc. so sync was in line with the new PC - erasing all the app data. I understand there is no 'Master' sync account.

The question is, how can I stop Firefox initially migrating the Firefox app data in the wrong direction? I know that the app/tab data is currently still correct as my laptop still has all my apps etc. Is there some way to stop Firefox thinking the latest clean browser on the new PC has the correct (None) apps etc? Has the laptop to be logged-in and currently on-line before starting the new PC with Firefox? Is there a process to follow with a new 'un-synced' PC?

Sorry if I'm making things sound difficult, but don't want to loose everything which is currently correct and still these within sync data. It's maybe something that can't happen in these later versions of Firefox, but I want to be sure before logging in my new 'Blank' PC.

Asked by kay110 3 weeks ago

Is it possible to use Mozilla Sync without the email step?

I have 2fa enabled on my account, is there a way to skip/disable the third step where I have to enter a code from an email? It's already redundant with 2fa. Plus, the run… (read more)

I have 2fa enabled on my account, is there a way to skip/disable the third step where I have to enter a code from an email? It's already redundant with 2fa. Plus, the runaround of "enter your email, enter your password, get email, enter the code, oops your password is wrong!" is irritating enough :) It just seems unnecessarily difficult.

Asked by glennmorse 2 months ago

firefox saying unable to get back my pages

Several days ago firefox just wouldn't come up and says it is having a problem getting my pages back. I tried downloading it onto my computer, but still same message. I … (read more)

Several days ago firefox just wouldn't come up and says it is having a problem getting my pages back. I tried downloading it onto my computer, but still same message. I really like firefox, it was quick and easy to use. Chrome is so slow

Asked by patigan9 2 months ago

Sync only sometimes works

Hi all. My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait f… (read more)

Hi all.

My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait for a few days to get it shown on my other devices. Same with the tab sharing across devices.. In most cases it doesn't work at all..

Here is a current sync-log: https://pastebin.com/TWugtAbm

Asked by zotac 2 months ago

Last reply by Sofiachloe 2 months ago

Mozilla sync account

Hello, I recently created a new sync account for work so I wouldn't have to use my personal sync account. I noticed after creating the new sync account it still retained… (read more)

Hello, I recently created a new sync account for work so I wouldn't have to use my personal sync account. I noticed after creating the new sync account it still retained my passwords from my personal account. Is it safe for me to delete all my personal passwords on the work account or will it also delete those passwords on my personal?

Thanks

Asked by lwcstudents17 1 month ago

How do I retrieve my bookmarks?

I had to reset my computer and lost the bookmarks there. When I reinstalled Fifefox I had to reset my password and lost my bookmarks associated with that email address. H… (read more)

I had to reset my computer and lost the bookmarks there. When I reinstalled Fifefox I had to reset my password and lost my bookmarks associated with that email address. HOWEVER, I have firefox installed on my mobile phone with all bookmarks intact. Is there a way to get the bookmarks from my mobile to the laptop?

Asked by edkimble 1 month ago