Showing questions tagged: Show all questions
  • Archived

importing passwords

Hello everyone. I want to get my logins again and i have a backup from before with the " key4 " and "login.json " files. anyone knows how to do this. Thanks in advance. … (read more)

Hello everyone. I want to get my logins again and i have a backup from before with the " key4 " and "login.json " files. anyone knows how to do this. Thanks in advance.

Asked by ari0a 1 year ago

Last reply by Terry 1 year ago

  • Archived

sync from win10 to android

Hi, I installed Firefox in my Samsung Android Phone. I login with the same userid and password that I have on Win10. I am trying to sync up the Firefox on win10. I am… (read more)

Hi,

I installed Firefox in my Samsung Android Phone. I login with the same userid and password that I have on Win10.

I am trying to sync up the Firefox on win10.

I am able to login, now is says working in Red on the logon screen.

How do i fix this ?

Bill

Asked by whecox 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Scrolling the pair pop-up not possible

I am trying to sync my laptop to my phone. Firefox is displaying the pop-up for pairing the devises with a half cut off QR code and I cannot scroll down to display the fu… (read more)

I am trying to sync my laptop to my phone. Firefox is displaying the pop-up for pairing the devises with a half cut off QR code and I cannot scroll down to display the full code.

Asked by j.radsche 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Only PC has info saved that I want. How do I send logins, bookmarks, to laptop and Iphone to begin syncing

I have rarely used Firefox on my laptop and Iphone. Neither device has information about logins, etc. that I would want to overwrite information on my PC. For a trip, I … (read more)

I have rarely used Firefox on my laptop and Iphone. Neither device has information about logins, etc. that I would want to overwrite information on my PC.

For a trip, I would like to have Firefox on the laptop and Iphone up to date.

Only my PC has the most recent logins addons and bookmarks saved that I want. How do I send logins, addons, bookmarks from my PC to my laptop and to my Iphone to begin syncing.

Asked by ArtKendall 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I can't delete my account

I just want to delete my account. I changed my password, even though I logged in with it the first time, because it kept saying it was wrong. I tried again, and it keeps … (read more)

I just want to delete my account. I changed my password, even though I logged in with it the first time, because it kept saying it was wrong. I tried again, and it keeps saying my password is wrong on the second step of account deletion.

Delete the [expletive] account. I'm not jumping through hoops. I don't care if there's a server issue or whatever [expletive] delay you can pull out of your ass. DELETE THE PROFILE.

Asked by SnowzSan 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox bookmarks & Passwords

Hello. Last night i had to reinstall windows and i lost everything. but in firefox i have loged in and synced. its also synced with my safari browser on my phone. is it p… (read more)

Hello. Last night i had to reinstall windows and i lost everything. but in firefox i have loged in and synced. its also synced with my safari browser on my phone. is it possible in any way to get my bookmarks and passwords back? because everything is gone and the profile folder only shows dates after i installed firefox again!

Best Regards Kaveh

Asked by ari0a 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Last Firefox update lost my all my saved logins/passwords and every bookmark I had.

Well done Firefox team. I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did. Imagine my suprise … (read more)

Well done Firefox team.

I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did.

Imagine my suprise when all my bookmarks, my passwords and logins appeared to have disappeared. Well, not just "appeared", since I can't find them anywhere on my machine right now.

I've been using Sync for years and when I finally managed to connect (because apparently the password I had been using was wrong ? But did FF tell me ? No ...), I discovered nothing had been saved. Ever.

A really nice morning.

Asked by Alexis 1 year ago

Answered by Alexis 1 year ago

  • Archived

Firefox not sync my data

Dear Team, I am facing issue which is firefox sync issue even i have login my firefox account successfully but the data did not sync yet? Email: [edited] @gmail.com … (read more)

Dear Team, I am facing issue which is firefox sync issue even i have login my firefox account successfully but the data did not sync yet? Email: [edited] @gmail.com

Asked by nazmulhasanmasud0 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

recover the saved password

Hi Team I have saved password in FF but unfortunately I have removed the saved password from one device .But it has removed from all my devices . Is there any chance to… (read more)

Hi Team

I have saved password in FF but unfortunately I have removed the saved password from one device .But it has removed from all my devices . Is there any chance to restore the data for me .

Asked by chinmoya2u 1 year ago

Last reply by abdulrazzaqsharif723 1 year ago

  • Archived

regarding my account previous passwords and data

i yug yadav lost all my data and when i reset my password all my history ,bookmarks and passwords are not unable..kindly do the needfull for recovery of my previous data … (read more)

i yug yadav lost all my data and when i reset my password all my history ,bookmarks and passwords are not unable..kindly do the needfull for recovery of my previous data of my id ...[edited] @gmail.com..so that i can able to get my passwords and bookmarks ..on this device again

Asked by yug239 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Password location/Syncing

I save all my passwords in Firefox. I have just synced my Firefox browser with Firefox on my IOS device into the Firefox IOS app. What do I need to do to get my passwo… (read more)

I save all my passwords in Firefox. I have just synced my Firefox browser with Firefox on my IOS device into the Firefox IOS app. What do I need to do to get my passwords to appear when I want to log into the respective websites?

Asked by smm1059 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

No data fter synchronizing foriefox account

Hello! I completely restarted my computer so it is functioning like new one. I managed to log in into my firefox account which I have used previously and had synchronize… (read more)

Hello! I completely restarted my computer so it is functioning like new one. I managed to log in into my firefox account which I have used previously and had synchronized all data.

After connecting to my account there is no data after synchronisig - no history, no tabs, no passwords and accounts details.

Please let me know what is wrong.

Regards, Marcin

Asked by markowski59 1 year ago

Last reply by Paul 1 year ago

  • Archived

sync problem in restoring bookmarks and histories

Hi I have re-installed my Windows and all data have been backed up in my Firefox account. I have a problem with history and bookmarks which are not restored in my new win… (read more)

Hi I have re-installed my Windows and all data have been backed up in my Firefox account. I have a problem with history and bookmarks which are not restored in my new windows but my password restored.

Asked by naser.khodabakhshi 1 year ago

Last reply by naser.khodabakhshi 1 year ago

  • Solved
  • Archived

Lost sync data

Hello, I'm having trouble importing data I had on my account into the browser I'm currently installing on a new HP laptop. I logged in, but I can't see any of the bookma… (read more)

Hello,

I'm having trouble importing data I had on my account into the browser I'm currently installing on a new HP laptop. I logged in, but I can't see any of the bookmarks. I tried reopening the browser, hitting the sync button, reinstalling... Sync was working perfectly fine before, it was also transferring my config and extensions, maybe it has something to do with HP, as it automatically installed HP Wolf Security Extension. Would there be a way to restore all the settings I had before, taking in consideration that I logged out from previous laptop and I don't have access to it anymore, thinking it was all synced on the cloud?

Asked by dev.rankovic 1 year ago

Answered by Paul 1 year ago

  • Archived

sync not working

I reset my pc, i reinstall mozilla and i have problems with the sync of my account. Every data in the browser, such as passwords, markers, and all my data that got on my… (read more)

I reset my pc, i reinstall mozilla and i have problems with the sync of my account. Every data in the browser, such as passwords, markers, and all my data that got on my mozilla acount... How can i get it back ?

Asked by Parronidas 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Privacy Data Loss Issue - Help to find and restore them

Dear team, I request support to search and find my data syncronized in the mozilla firefox account, which has been lost unexpectedly and I don't know where it is. I am us… (read more)

Dear team, I request support to search and find my data syncronized in the mozilla firefox account, which has been lost unexpectedly and I don't know where it is. I am using ubuntu LTS 22, I have uninstalled the package and made a clean install, with the reason that all my browser data disappeared overnight, as if it was its first use, my session in the firefox account and all my data disappeared. After installing the clean copy, I opened my account to synchronize my data, bookmarks and history, themes and extensions, unfortunately none of this happened, I don't know where all my private data is, which I left available to synchronize and recover again, I request a copy of them to restore them and to return the flow through the synchronization function so that they appear again, contact me at this same email. Best regards, stay connected

Asked by arxstars 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I can't seem to sign in and sync my firefox pc browser

I keep landing on this page on a loop after I have used my Gmail account to sign in. Somehow it keeps looping. I select "Continue with Gmail" and then choose my already s… (read more)

I keep landing on this page on a loop after I have used my Gmail account to sign in. Somehow it keeps looping. I select "Continue with Gmail" and then choose my already signed-in Google account. But it takes me to the same page I started with (attached below). What am I missing here?

Asked by Suyash Kumar 1 year ago

Last reply by t.r.ernst 1 year ago

  • Archived

Firefix account not sync

I Did the windows fresh installation on my laptop and then I installed the fresh firefox on my laptop. After that try to sign in my previous Firefox account and try to sy… (read more)

I Did the windows fresh installation on my laptop and then I installed the fresh firefox on my laptop. After that try to sign in my previous Firefox account and try to sync my bookmarks and everything. but sync is not working.

I try to do the force sync from the settings as well but that is still not sync my old bookmarks and saved things before I format my laptop.

Any Idea or workaround to get this sorted ?

Asked by chathurangaonnet 1 year ago

Last reply by Dropa 1 year ago