Showing questions tagged: Show all questions
  • Archived

Synchronising bookmarks

Hello - Over the years I have accumulated a lot of bookmarks over about six devices. Can I delete most of these on one device and then have the others Sync with it witho… (read more)

Hello - Over the years I have accumulated a lot of bookmarks over about six devices. Can I delete most of these on one device and then have the others Sync with it without repopulating the list with all the addresses that I've deleted from the first one? Thanks, Ian.

Asked by Ian 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Setting exceptions for websites not to have their cookies deleted

Periodically I would like to clear cookies, except some. Tripcheck.com saves one's custom camera itineraries in cookies. I would like to avoid deleting them when I clear … (read more)

Periodically I would like to clear cookies, except some. Tripcheck.com saves one's custom camera itineraries in cookies. I would like to avoid deleting them when I clear cookies or when Firefox is closed. Similarly, there are some other websites for which I would like to preserve cookies for.

How can I do that? Does listing them as "allowed" accomplish that? Thanks.

Asked by Sue 2 years ago

Last reply by Sue 2 years ago

  • Archived

500 undefined

I went to Finance.Yahoo.com to try to look up a fund. After I enter any fund symbol, I get consistently "500 undefined". I used Safari with no problems. Why is Firefox do… (read more)

I went to Finance.Yahoo.com to try to look up a fund. After I enter any fund symbol, I get consistently "500 undefined". I used Safari with no problems. Why is Firefox doing this and how to get around this? Thanks.

Asked by Sue 2 years ago

Last reply by Sue 1 year ago

  • Archived

update popup reminder won't go away after update to ver 123.0

I updated to Firefox 123.0 a week ago, but the update reminder popup still shows on every Firefox startup. My computer is iMac 27" mid 2017, running on Ventura. Thanks, … (read more)

I updated to Firefox 123.0 a week ago, but the update reminder popup still shows on every Firefox startup. My computer is iMac 27" mid 2017, running on Ventura. Thanks, Dave

Asked by Dave 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to add new tabs to an existing bookmark folder, from within a window?

I've got a set of core bookmark folders set up. When I'm in a window with all tabs open in that folder, how can I update the tabs without manually having to go to each on… (read more)

I've got a set of core bookmark folders set up. When I'm in a window with all tabs open in that folder, how can I update the tabs without manually having to go to each one that is new? It would seem a horrible task to have to compare which tabs are already saved in the folder, to whichever new ones I've added! Thank you!

Asked by LynJeffery 1 year ago

Last reply by cor-el 1 year ago

  • Archived

can't access hulu on firefox - new problem

I can't access hulu from firefox - it happened last night - but can access it from chrome. I get "we encountered error in switching profiles" message. When I contacted hu… (read more)

I can't access hulu from firefox - it happened last night - but can access it from chrome. I get "we encountered error in switching profiles" message. When I contacted hulu they suggested it was a problem with firefox not being updated but it is . Please help

Asked by jendee 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

The nerd font is not correctly displayed.

The nerd font in the webpage is not correctly displayed with all font settings (sans, sans-serif and mono) setted to nerd font. Webpage: https://starship.rs/config/#batt… (read more)

The nerd font in the webpage is not correctly displayed with all font settings (sans, sans-serif and mono) setted to nerd font.

Webpage: https://starship.rs/config/#battery

Asked by willis618 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Emails and passwords have been deleted. PLEASE HELP ASAP!

AFTER RESETTING MY MACBOOK PRO I DISCOVERED THAT MY ALL MY PASSWORDS AND EMAIL SAVED TO MY ACCOUNT HAVE BEEN REMOVED/DELETED. PLEASE HELP WITH THIS PROBLEM AS SOON AS POS… (read more)

AFTER RESETTING MY MACBOOK PRO I DISCOVERED THAT MY ALL MY PASSWORDS AND EMAIL SAVED TO MY ACCOUNT HAVE BEEN REMOVED/DELETED. PLEASE HELP WITH THIS PROBLEM AS SOON AS POSSIBLE. THANK YOU.

Asked by FIRE BALL 1 year ago

Last reply by FIRE BALL 1 year ago

  • Solved
  • Archived

Can not download newest VDH Companion App and I can't set up a github.com account to even report the problem

Hello, I have tried to download the newest VDH Companion App (via the link on the github.com webpage) Seven (yes, 7) times and every time the download Fails or I get "Zer… (read more)

Hello,

I have tried to download the newest VDH Companion App (via the link on the github.com webpage) Seven (yes, 7) times and every time the download Fails or I get "Zero bytes". I tried to contact "Support" but there is only a Support Forum and nobody else has posted this as an issue that I was able to find when I searched. So no support is offered. The website suggests that I create an account to be able to post a new issue. However, Every time I have tried to set up a github.com account, I am Unable to do so. The page to set up an account either doesn't load OR if it loads, I can not add any information to it. I am a VDH Registered User and until this morning, the current VDH app I am using, version 8.2.1.1 was working just fine. But now when I try to use it, it says that my VDH Companion App needs to be updated. But I can not even download it to update it. I am running the current version of FF, 123.0.1 on an iMac with Sonoma OS 14.4. We used to be able to email Mig but not anymore. The github.com support page is unwieldy at best and I see that numerous requests for help or support have not been answered or even acknowledged. I am a paid Registered user with a license, but that doesn't seem to matter. I, like many others from what I read online, count on using this app almost every day and I would think that the mechanism for updates should be working correctly. The update files I tried to download came across at crazy low speeds, like 20.1 to 40.5 Kbps! I spent over an hour with Tech Support for HughesNet and much to my chagrin, No Other Websites had any issues with download speed. It was only happening on the github.com website and this one file update. Sorry if TMI but I am just trying to thorough.

Asked by John D Stickle 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Very slow loading website "Pubmed Central"

Pubmed Central (https://www.ncbi.nlm.nih.gov/pmc/) is a commonly used website for literature reading in life sicences research. I found that it takes a lot of time to lo… (read more)

Pubmed Central (https://www.ncbi.nlm.nih.gov/pmc/) is a commonly used website for literature reading in life sicences research. I found that it takes a lot of time to load the PMC web page, and even worse to access an aricle in it, always more than 10 seconds (for example, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1234567/). These pages access smoothly in other browsers on my computer (MacBook Pro with M1, macOS Sonoma 14.0). I've tried the troubleshoot mode, and clearing all the cookies and cache, but it just doesn't work.

Hoping to get some useful feedback on this!

Asked by sabiaceae 2 years ago

Last reply by sabiaceae 1 year ago

  • Archived

Father (Howard Sussman) Passed Away

My father, Howard Sussman, passed away. How do I close his Mozilla account? All his email and phone numbers are now terminated. Regards, Lori Sussman daughter and executo… (read more)

My father, Howard Sussman, passed away. How do I close his Mozilla account? All his email and phone numbers are now terminated.

Regards, Lori Sussman daughter and executor

Asked by howsu01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't log into Americanexpress.com with Firefox

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User… (read more)

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

This problem was posted in January 2020 and I have tried all of the solutions. I have cleared cookies and cache for ALL sites and cleared saved logins for Amex. Still does not work. I have tried logged in and incognito mode. Still doesn't work. I can log in on Chrome with no problems.

It was working fine a few days ago.

Thank you so much for help!

Asked by juliefarr2 1 year ago

Last reply by tamassia1 1 year ago

  • Archived

Unable to sign in or use some websites since last update

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use.… (read more)

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use. The common factor is Firefox. The problem does not occur if I use a private window in Firefox or use a Chrome browser. PocketSmith have run extensive checks and the problem does not appear to be at their end.

2. I can no longer log in to my eBay account, unless I use a private window or Chrome. I can enter my user name but am unable to progress to the password window. Again this occurs regardless of the computer I use. Both are Mac desktops.

Asked by timsjaj 1 year ago

Last reply by cor-el 1 year ago

  • Archived

This page isn't redirecting properly (at wits' end)

For a couple of months, I've been getting the error message "This page isn't redirecting properly" whenever I use Firefox. The problem doesn't seem to happen when I'm cli… (read more)

For a couple of months, I've been getting the error message "This page isn't redirecting properly" whenever I use Firefox. The problem doesn't seem to happen when I'm clicking on a bookmark, a saved link in Firefox's history, or a Google search result, but it happens almost every time when there is some sort of redirect involved (for example, from a link in an email newsletter to the linked website, or from a login/authentication page to the website's main page). This used to clear up after hitting "Try again" four or five times, but this week it's become stuck in an infinite loop, making some websites unusable.

I've tried the following: - Clearing cookies and cache for specific websites - Clearing cookies and cache for the entire browser - Starting Firefox in troubleshooting mode to see if the problem is with a specific extension - Deleting Firefox entirely and redownloading it - Deleting the cookies.sqlite, cookies.sqlite-shm and cookies.sqlite-wal files and restoring from a manual backup as per this answer (https://support.mozilla.org/en-US/questions/1403719)

None of those have fixed the problem. Does anyone have any other ideas of what to do here? I am frustrated and out of ideas.

Asked by andy.tisdel 2 years ago

Last reply by andy.tisdel 1 year ago

  • Archived

I am unable to access a website i go to frequently.

When I try to sign in to Delta.com, on my Macbook air, where I have an account and go there frequently, today I cannot access. Even when I try to reset my password, the p… (read more)

When I try to sign in to Delta.com, on my Macbook air, where I have an account and go there frequently, today I cannot access. Even when I try to reset my password, the page will not respond. I tried the same on Safari, and it worked just fine.

so the problem has to be with Firefox, not with Delta.

Asked by culbered 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Can't login to Americanexpress.com

When I attempt to login it just spins and nothing happens. Works on Safari and Chrome. Opening DevTools I can see an error about "CORS Missing Allow Origin" but I don't h… (read more)

When I attempt to login it just spins and nothing happens. Works on Safari and Chrome.

Opening DevTools I can see an error about "CORS Missing Allow Origin" but I don't have this issue with any other browser. I have disabled/removed all my browser add-ons and the issue persists. I have no problems logging in to any other site.

Asked by tamassia1 1 year ago

Answered by zeroknight 1 year ago

  • Archived

Unable to use FIDO2 (OnlyKey) with Firefox after update

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I… (read more)

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I get presented with two prompts to touch my usb key, but the key itself doesn't respond to the second prompt and login fails.

I first get this prompt as before. I select 'Authenticate' and would be presented with the second picture. Since my key is not expecting to be touched, nothing happens when I touch it and login fails with the message displayed in the last picture.

Asked by Robel Yemane 2 years ago

Last reply by Blake Johnson 1 year ago

  • Solved
  • Archived

tabs and pages appearing in nonsense font

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely… (read more)

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely garbled. When I copy a snippet of this and paste elsewhere, it shows up as English; so it is a display issue, not a new language.

This started on booting the machine today, after some OS upgrades yesterday. (to OS 13.1). I've tried restarting FireFox.

I can't read the settings page well enough to change much there. But this seems like a different issue anyhow. Help please!

thanks Sarah

Asked by sarah_fata_morgana 1 year ago

Answered by sarah_fata_morgana 1 year ago