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  • Archived

Menu bar "lost" after fresh install of Firefox

I recently suffered from the "127.0.1" not compatible error. Eventually I was persuaded to reinstall firefox from the Mozilla oficial site using Edge, despite having rese… (read more)

I recently suffered from the "127.0.1" not compatible error. Eventually I was persuaded to reinstall firefox from the Mozilla oficial site using Edge, despite having reservations about losing my passwords etc. which has happened before. Fortunately, the installation routine included an update option which preserved all of that. However, my menus bar (File ...... History, Bookmarks...) is missing and I cannot find any way to get it back. I rely upon it to restore previous sessions, because I routinely have the same 7 tabs open and want to be able to get them back after an update or laptop shutdown, and also use it to search history and find bookmarks that are not in the bookmarks bar. Any help welcome.

As an asside, my pet hate is updates to any application that remove, move, or hide a very useful feature without explanation or warning and claim to be to "improve the user experience". Take it from a long standing user, they don't. Quite the contrary.

Asked by Chris 10 months ago

Last reply by cor-el 10 months ago

  • Archived

ALL Bookmarks unresponsive and dont work!?

I just noticed today that none of my various folders storing important bookmarks work anymore and they have all lost their own indiviual logos. Instead there are just glo… (read more)

I just noticed today that none of my various folders storing important bookmarks work anymore and they have all lost their own indiviual logos. Instead there are just globe logos!? This is very recent so i can only imagine so kind of update has done this?

Can i get these fixed?

Asked by Bradley Thomas 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Converting a Firefox PDF to a regular PDF

I need to create a pdf file to share with an agency in another country that does not have Firefox. I am unable to create a simple pdf - all of the files are automatically… (read more)

I need to create a pdf file to share with an agency in another country that does not have Firefox. I am unable to create a simple pdf - all of the files are automatically Firefox pdfs. All attempts to convert this file to a regular pdf have failed. Please help!

Asked by parker.here 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

att.com login

When trying to login to my AT&T account from fire fox the page continually refreshes and will not load. Microsoft edge will login fine. Anyone know the solution? … (read more)

When trying to login to my AT&T account from fire fox the page continually refreshes and will not load. Microsoft edge will login fine. Anyone know the solution?

Asked by Cc chandler 10 months ago

Last reply by Cc chandler 10 months ago

  • Archived

DirecTV Stream no longer supporting Firefox browser

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you kno… (read more)

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Asked by cbp67 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Web plugin

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP… (read more)

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP

Thank you

You haven't installed the plugin or it is not the latest version.

Please click download to download the latest plugin.

Please close browser before plugin installation.

Asked by Applejack 10 months ago

Last reply by James 10 months ago

  • Solved
  • Archived

Trying to find my password.

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want … (read more)

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want to update the saved password I must have chosen "NO", I don't remember. I stayed logged in the Yahoo email account for a few days after I've changed the password. I've logged out of the Yahoo account. Now I can't log back in because I don't remember the new password I've created.

I'm wondering if Firefox has the new Yahoo email account password saved somewhere in its cache.

OS: Windows 10. Firefox: 127.0.2 (64-bit).

Asked by vopil15234 10 months ago

Answered by TechHorse 10 months ago

  • Archived

Sync save lost

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had t… (read more)

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had to format my computer and didn't memorize my firefox password.

Is there any chance at all to have my data restored regardless? I understand I am at fault, but this outreach is my last hope, I guess.

Asked by invisuu 10 months ago

Last reply by TechHorse 10 months ago

  • Archived

No sync after a system reset

Hi there, Earlier today I had to do a complete software reset on my MacBook Pro (running Sonoma 14.5). Prior to the reset, I had been running the newest version of Firef… (read more)

Hi there,

Earlier today I had to do a complete software reset on my MacBook Pro (running Sonoma 14.5). Prior to the reset, I had been running the newest version of Firefox and was signed in; I assumed that Sync was on and that it was storing my passwords and bookmarks.

After the system reset, I re-installed Firefox and signed in again, but none of my passwords or bookmarks are showing up. However, under connected services, I still see the old (pre-reset) name of my MacBook Pro, in addition to the MacBook Pro's current name.

Is it possible to retrieve my pre-reset passwords and bookmarks?

Asked by bl2589 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Random Firefox crashes

Hi! Every 10-15 days Firefox crashes on one of the machines. The only error I have is the "No mapping between account names and security IDs was done" in the Event View… (read more)

Hi!

Every 10-15 days Firefox crashes on one of the machines.

The only error I have is the "No mapping between account names and security IDs was done" in the Event Viewer at the time of the crash.

Firefox and the system fully up to date. The system exhibits no other issues.

Windows 11 Pro, no domain, crashes happen on multiple accounts on that machine.

The user is not signed in at the time of the crash. They have been using the same add-ons for years, but just to rule it out, Troubleshooting mode was attempted to no avail.

AV has been completely removed temporarily to avoid any conflicts.

Asked by mihaelwa 10 months ago

Last reply by mihaelwa 10 months ago

  • Solved
  • Archived

Pop-up confirmation for Protocol Handlers

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:ema… (read more)

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:email@example.com," it directly opens my default email application without any confirmation prompt. However, when I click on any other protocol handler, a confirmation pop-up appears, asking me to confirm which application to use. I have attached an example of what I mean.

Is there a way to configure Firefox to always show a confirmation pop-up for all protocol handlers, including mailto links? I prefer to have the option to choose the application each time rather than automatically using the default one.

Asked by Ale 10 months ago

Answered by Ale 10 months ago

  • Archived

Constant Crashes

I am getting like 10 crashed tabs per day. I have been using firefox for years and about to dump it... I have brave, chrome and others on my computer and getting ready t… (read more)

I am getting like 10 crashed tabs per day. I have been using firefox for years and about to dump it... I have brave, chrome and others on my computer and getting ready to dump FF. You need to figure this crap out. If its broke, I dont need it.

Asked by frogger0624 10 months ago

Last reply by TyDraniu 10 months ago

  • Solved
  • Archived

firefox

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal searched the … (read more)

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

Asked by davidreidok 10 months ago

Answered by davidreidok 10 months ago

  • Archived

Annoying!!!

When scrolling through online pictures or even while typing this note, Firefox dropdowns get really annoying! It seems to be triggered by right-clicking the mouse on a li… (read more)

When scrolling through online pictures or even while typing this note, Firefox dropdowns get really annoying! It seems to be triggered by right-clicking the mouse on a link, misspelled word or button. It really is a PITA! How to stop?

tomgauger@comcast.net

Asked by tomgauger 10 months ago

Last reply by tomgauger 10 months ago

  • Archived

JavaScript async functions that are used from a static resource in Salesforce doesn't work

Hi Firefox team I am Yuki belong to Electronic company IT department. We have a project to implement salesforce for customer facing and target to go live by end of this … (read more)

Hi Firefox team

I am Yuki belong to Electronic company IT department. We have a project to implement salesforce for customer facing and target to go live by end of this July. we are facing one issue related with firefox and salesforce.

<issue detail> Our salesforce have customized serach founctions. this search function doesn't work only in firefox browser(Edge, Chorme is ok). we can send input data from salesforce to search, however search result doesn't appear.

<current situation> we were investigating this issue with salesforce. we found this article : https://developer.salesforce.com/docs/platform/lwc/guide/security-lwsec-async.html >When LWS is enabled, JavaScript async functions that are used from a static resource work in Chromium-based browsers, but don't work in Firefox currently. The issue is a bug in Firefox.

<requet to firefox team> Would you solve above bug?

if yes, I would like to know the timeline
if no, I would like to know the reason why you don't solve.

<reference info related with LWS of salesforce> https://developer.salesforce.com/docs/atlas.en-us.exp_cloud_lwr.meta/exp_cloud_lwr/template_differences_locker.htm https://developer.salesforce.com/docs/atlas.en-us.exp_cloud_lwr.meta/exp_cloud_lwr/template_differences_locker.htm

Asked by yyano_consultant 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

My website www.bodymindwholeness.com will no load on Mozilla?

Hello, My website www.bodymindwholeness.com will not loan on Mozilla browser for over 6 months now. My website loads just fine on all other browsers, just not Mozilla? I … (read more)

Hello, My website www.bodymindwholeness.com will not loan on Mozilla browser for over 6 months now. My website loads just fine on all other browsers, just not Mozilla? I have tried to adjust every setting I can imagine with no luck. Why wont Mozilla allow my website to load and what can I do to fix the issue? Thank you Michael Hofrath

Asked by Michael Hofrath 10 months ago

Last reply by cor-el 10 months ago