• Archived

Does Firefox delete your account data when you change your password?

Hi, I have read conflicting statements. I changed my firefox account password and when I sync I am getting none of my bookmarks and other information. Has all my accoun… (read more)

Hi,

I have read conflicting statements. I changed my firefox account password and when I sync I am getting none of my bookmarks and other information.

Has all my account data been deleted because I changed my password?

Asked by munchness11 2 years ago

Last reply by munchness11 2 years ago

  • Archived

Command ` stopped working

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu. Has this function been deleted? Can… (read more)

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu.

Has this function been deleted? Can I restore it? Any assistance appreciated.

Asked by Etnier 2 years ago

Last reply by irma.soler 2 years ago

  • Archived

Too cool for Sunday School? Nothing works!

Since a recent upgrade, so many of my banking and work sites are non-functional. It is frustrating. I have to switch to stupid, high AD Edge browser to get things done.… (read more)

Since a recent upgrade, so many of my banking and work sites are non-functional. It is frustrating. I have to switch to stupid, high AD Edge browser to get things done. I added the problem websites to allow pop-ups, sometimes it works. I am pretty savvy and cannot be an outlier.

John Boyce US Defense Systems Engineer

Asked by boycej 2 years ago

Last reply by Dropa 2 years ago

  • Archived

Log in and password problems

I am new to Firefox and I am trying to set my account up. I have put passwords in and so far I have had to change them. I have tried putting a authentication code in and … (read more)

I am new to Firefox and I am trying to set my account up. I have put passwords in and so far I have had to change them. I have tried putting a authentication code in and it won't accept it after checking it. A Liverpool address came up and I don't live in Liverpool..

Asked by frangreenwood2712 2 years ago

Last reply by Dropa 2 years ago

  • Solved
  • Archived

Firefox automatically re-installs after reboot on macOS

Hello everyone, I have a very weird behaviour with one of my Apple MacBook Pro M1 (2020) with macOS 13.3.1 and Firefox. After removing Firefox (trash + remainings in /Li… (read more)

Hello everyone,

I have a very weird behaviour with one of my Apple MacBook Pro M1 (2020) with macOS 13.3.1 and Firefox. After removing Firefox (trash + remainings in /Library and ~/Library), Firefox is gone... until I reboot. It then reinstalls automatically!

One weird thing I see in Disk Utility is an "Apple UDIF read-only compressed (bzip2) Media" that I cannot delete because it's in currently in use (see screen shots attached).

I can also see it in with diskutil list:

/dev/disk5 (disk image):

  #:                       TYPE NAME                    SIZE       IDENTIFIER
  0:     Apple_partition_scheme                        +391.2 MB   disk5
  1:        Apple_partition_map                         32.3 KB    disk5s1
  2:         Apple_Driver_ATAPI                         4.1 KB     disk5s2
  3:                 Apple_HFSX Firefox                 391.1 MB   disk5s3

There is no dmg file attached to it, I have no idea where it comes from.

My question is: how can I uninstall Firefox on this computer?

Thank you for any help, Panda

Asked by pandaseatbambus 2 years ago

Answered by cor-el 2 years ago

  • Archived

High CPU Usage after logged into SYNC, even with just ONE TAB open.

Hey people! Stuck with an issue. Need your help. Tried all the documented troubleshoot options - like refreshing, disabling hardware acceleration, Recommended Performanc… (read more)

Hey people!

Stuck with an issue. Need your help. Tried all the documented troubleshoot options - like refreshing, disabling hardware acceleration, Recommended Performance, troubleshoot mode, etc.

New installation. Worked fine. Logged into Firefox Account for Sync. Since then, High CPU usage even with no tabs open. No clue why.

This is the profiler report: https://share.firefox.dev/3Khzq1C

Still stuck on 35%-50%-60% CPU usage with just one tab. And just a new blank tab!

The profiler report, if can be decoded in laymen terms, as to what activity is causing so much CPU usage, will be of immense help.

Asked by sharwanr 2 years ago

Last reply by HfR 2 years ago

  • Archived

Spell check

Why does firefox sometimes have spell check for me and sometimes not? Like right now I see it saying I need to capitalize "firefox" with a red line under it. However, in … (read more)

Why does firefox sometimes have spell check for me and sometimes not? Like right now I see it saying I need to capitalize "firefox" with a red line under it. However, in my email (outlook) it usually does not work. But sometimes does. I've turned if off/on multiple times and tried other things. Yesss I've downloaded the latest, etc.

Such an annoying problem. I want to support Mozilla and use their things, but man... This is big for me.

Thanks

Asked by gregadler 2 years ago

Last reply by AzZA 2 years ago

  • Archived

Firefox does not open certain websites, including Google

The latest update of Firefox has rendered browsing nearly impossible . Many websites do not open at all, without showing error messages. For example, if I type google.com… (read more)

The latest update of Firefox has rendered browsing nearly impossible . Many websites do not open at all, without showing error messages. For example, if I type google.com in the search bar and hit enter, nothing happens. I can, however, visit DuckDuckGo.com and search for Google. The search results come up as usual but if I click the link to google.com, again, nothing happens. If I search for "New York Times" on DuckDuckGo and click the link for nytimes.com the new york times website opens without a problem. Is there a solution to this?

Asked by iam96b 2 years ago

Last reply by iam96b 2 years ago

  • Archived

css popup

this is working in IE, Chrome, and somehow in OPera, but not in Firefox, any idea why?? <meta name="viewport" content="width=device-width, initial-scale=1"> … (read more)

this is working in IE, Chrome, and somehow in OPera, but not in Firefox, any idea why?? <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="stylesheet" type="text/css" href="normalize28.4.23.css"> <style> .main-div { position:relative; width:100%; max-width:1000px; height:100%; max-height:800px; background:lightblue url('Hotel.jpg') no-repeat center/cover; } .i-box { position:absolute; width:100px; height:100px; background-color:orange; bottom:1%; right:1%; z-index:1; text-align:center; font:bold 6em times, serif; line-height:50px; } .i-box span { font-weight:600; } .info-layers { position:absolute; width:80%; height:80%; bottom:10%; left:10%; display:none; } .info-layers > div:first-child { opacity:0.5; background-color:white; position:absolute; top:50%; left:50%; transform:translate(-50%, -50%); height:100%; width:100%; z-index:87; } /*=================================== ** info text **=================================== */ .info-layers > div:nth-child(2) { opacity:1.0; color:#FFFFFF; font-weight:bold; font-size:1.5em; letter-spacing:.08em; background-color:#222222; position:absolute; top:50%; left:50%; transform:translate(-50%, -50%); padding:2em 3em 2em; max-width:70%; z-index:90; } .i-box:hover { display:none;} .i-box:hover ~ .main-div:not(:hover) { opacity:0.5; } .i-box:hover + .info-layers { display:block; } .i-box:hover + .info-layers > div:first-child { opacity:0.5; width:80%; height:100%; position:absolute; top:50%; left:50%; transform:translate(-50%, -50%); z-index:87; background-color:white; margin:0; padding:0; } </style>

i
 
fooobar-bazzz qux fooobar and bazzz

Asked by tellfranky 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Why are my tabs showing on top of my address bar?

So today I open up Firefox, and my now tab bar is now on top of the browser address bar. In addition to being super annoying, and more to the practical point, inefficien… (read more)

So today I open up Firefox, and my now tab bar is now on top of the browser address bar.

In addition to being super annoying, and more to the practical point, inefficient. Is there a step by step way to put it back under the address bar?

I am asking for step by step instructions because I'm dyslexic and have difficulty thinking through partial instructions.

If this is the paradigm - and then this would be a stupid design move - with Firefox, I'll have to rethink if I am going to continue using the browser.

Asked by studebaker62 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Toomany websites breaking

I have been using Firefox for about a decade. Lately, most of the websites I use have not been working properly (from utilies and providers to my own website admin page) … (read more)

I have been using Firefox for about a decade. Lately, most of the websites I use have not been working properly (from utilies and providers to my own website admin page) Some adresses won't even start to load when enetered into the bar.

I have a lot of bookmarks and bookmarks folders, yes. But I hope this is not the issue, as I need them for work.

I am using Mullvad vpn. (found Mozilla's VPN pretty much useless : it tells you right away you're connected, even when it is not actually using proper tunnels yet, especially on IOS. and when locating the VPN in France, France's news websites would refuse to play videos, stating that I am in the US...)

I use Evernote a lot, but over the last few days it's clipper stopped working as well (when clicking the email link to verify my Evernote account, the link opening in Firefox never opens a page..)

I have to use Safari for half of my work online now, which means I will switch everything to Safari next week if I cant find a solution to make Firefox work.

I already erased and re-downloaded Firefox quite a few times. Changing, then resetting all preferences and security settings. To no avail.

Thank you for your help ! Loic

Asked by loicdoud 2 years ago

Last reply by cor-el 2 years ago

  • Archived

tab not save

Hello When I open the main browser and open a number of tabs, then I open the incognito browser, after that I close the main browser and open it again, the pages that wer… (read more)

Hello When I open the main browser and open a number of tabs, then I open the incognito browser, after that I close the main browser and open it again, the pages that were open do not appear Also, I enabled the option - Open previous windows and tabs

Asked by aorika8skull 2 years ago

Last reply by cor-el 2 years ago

  • Archived

We could not verify that you are human. Please refresh the page and try again. I get the message on certain websites

I get this message on certain websites: We could not verify that you are human. Please refresh the page and try again. Why is that? I have the latest version of FF o… (read more)

I get this message on certain websites:

  We could not verify that you are human. Please refresh the page and try again.

Why is that? I have the latest version of FF on my desktop. Please let me know. Thanks, Betsy

Asked by betsymy 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I need help

When I get on my desktop and go to my Homepage( xfinity) and I try to pull up my email or other options I get a notice that "this page is slowing down Firefox.Please stop… (read more)

When I get on my desktop and go to my Homepage( xfinity) and I try to pull up my email or other options I get a notice that "this page is slowing down Firefox.Please stop this page. And there is a little stop button. When I push the buttton It all works. I tried to fix the problem on your trouble shooting page and I made it worse. Now my home page doesn't show up in my toolbar. I'm 75 and not very computer savoy. Please help. Thanks.

Asked by eddiedk9 2 years ago

Last reply by AzZA 2 years ago