• Archived

PR end of file error

After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrate… (read more)

After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrated with things like this. Its equally frustrating to have to wade thru the "fixes". I shouldnt have to do this. Brave is looking better and better

Asked by kridgerd 2 years ago

Last reply by BenSawya 2 years ago

  • Archived

New window will not completely load

For the past 2 weeks, when trying to work in riksarkivet.se (Swedsih Archives) when I click the link to load the book, I just receive the URL at the top and the page look… (read more)

For the past 2 weeks, when trying to work in riksarkivet.se (Swedsih Archives) when I click the link to load the book, I just receive the URL at the top and the page looks like it is beginning to open, but I just get a spinning wheel. I do not have that issue with Edge or Chrome. So if I am at this page https://sok.riksarkivet.se/digitala-arkiv?Arkivsok=torps&Lan=V%c3%a4sternorrlands+l%c3%a4n&Arkivtyp=Alla&EndastDigitaliserat=true&page=1&postid=Arkis+bafd22c0-2187-4730-ac16-5a593099e0d1&tab=post&FacettState=undefined%3ac%7c&prependUrl=%2fdigitala-arkiv&vol=n&s=Balder It should open up this page https://sok.riksarkivet.se/bildvisning/batchar/bafd22c0-2187-4730-ac16-5a593099e0d1?referenskod=SE%2FHLA%2F1010207%2FA%20II%20a%2F4c I then can select original or microfilm. selecting original should bring me to this page https://sok.riksarkivet.se/bildvisning/00205902_00001#?c=&m=&s=&cv=&xywh=-665%2C-123%2C4400%2C2444 The first time this happened I just shut down the browser and the pc, restarted and the pages loaded fine until the PC was brought back from sleep mode. But now I can not find the solution. Thanks for the help

Asked by dbuisman 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Cannot Use PDF Viewer - 2022 Version

I cannot use the PDF Viewer on Firefox 91.5.0esr (64-bit). Instead, I get an incessant popup asking what to do with the file. I've tried: Selecting `Firefox` as the p… (read more)

I cannot use the PDF Viewer on Firefox 91.5.0esr (64-bit). Instead, I get an incessant popup asking what to do with the file. I've tried:

  1. Selecting `Firefox` as the program to open the PDF. A new tab opens along with the popup.
  2. Selecting `Firefox.exe`. Same deal
  3. Modifying Preferences -> Applications -> "Portable Desktop Format ... (app or binary)" to Firefox. It won't let me - I can choose anything else or any other program, but choosing "Firefox" won't stick
  4. Opening Firefox in "Troubleshoot Mode" (Help -> Troubleshoot Mode) then attempting all of the above. The setting still doesn't stick.
  5. Disabling Hardware Acceleration, as one person cited that.

Every other thread has either cited changing the setting for PDF's to "Open in Firefox" or various names. Fear not, I've tried that, and am still at an impass. Any help beyond that is appreciated :)

Asked by Spencer 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

my passcode was changed I did not Chang it i cannot get into my laptop or change the password

my passcode was changed I did not Change it i cannot get into my laptop or change the password I went to upgrade through Firefox and I lost everything so I went in to rec… (read more)

my passcode was changed I did not Change it i cannot get into my laptop or change the password I went to upgrade through Firefox and I lost everything so I went in to recover and it was taking a long time to download finally my computer closed I went to open my computer and I put my password in and it says it's incorrect that I needed to reset it it gave me a hint and I don't recall that hand I've had the same password for a couple of years plus it tells me to put in a USB and my laptop cannot what does not have a port to put one in so how am I going to recover or get a new password

Asked by franvufo 2 years ago

Last reply by franvufo 2 years ago

  • Archived

How to import Modified manifest.json theme to FireFox on Linux?

I'm wanting to add this theme file to firefox since Cheers - Bold has ended since it was a limited time. How can I import this into firefox so I can use it for myself? … (read more)

I'm wanting to add this theme file to firefox since Cheers - Bold has ended since it was a limited time. How can I import this into firefox so I can use it for myself?

Asked by Achak Claw 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Copy URL from address bar into Word document

I often need to copy and paste a URL from the address bar into my Word document. It used to be easy to select, copy and past but no longer. Have tried various Firefox e… (read more)

I often need to copy and paste a URL from the address bar into my Word document. It used to be easy to select, copy and past but no longer. Have tried various Firefox extensions and thought it would work, but so far no success. It's something I need right now. (I also often need to do the same with content.) Please help.

Asked by jpachner1 2 years ago

Last reply by brynn2 2 years ago

  • Archived

Firefox sync is empty after fresh Windows 10 reinstall

Firefox version: 97.0.1 Just reinstalled windows and installed firefox. Logged into firefox Clicked Sync Now Nothing's happening. I've tried logging out of firefox a… (read more)

Firefox version: 97.0.1

Just reinstalled windows and installed firefox.

Logged into firefox

Clicked Sync Now

Nothing's happening.

I've tried logging out of firefox and tried again.

No extensions, passwords, bookmarrks, nothing is syncing.

Please help.

Asked by DG 2 years ago

Last reply by Paul 2 years ago

  • Archived

Very bad update in version 97

Your version 97 update somehow got installed on my computer -- even though I had purposefully DISABLED automatic updates. You have obviously made some very bad choices… (read more)

Your version 97 update somehow got installed on my computer -- even though I had purposefully DISABLED automatic updates. You have obviously made some very bad choices in update 97 regarding web site display. Now several web sites that I use regularly DO NOT display properly and are hence extremely difficult to use. I have used Firefox for many years and have generally been satisfied with it. But this new and very serious problem with your 97.0.1 version is completely unacceptable.

How can I easily get back to a prior version of Firefox that does display web sites properly, especially without losing all of my settings, cookies, etc?

If easily getting back to a prior version of Firefox is not possible, then I will have no other option but to completely abandon your browser, and instead use Chrome or some other browser that is more stable that Firefox!!

Even your own web site does not work properly as it does not allow me to select the box below to "Email me when someone answers the thread"

Asked by jdhenrichs 2 years ago

Last reply by cor-el 2 years ago

  • Archived

saving passwords

On a secure web site, whenever I open the page a drop down menu appears asking me if I want to save the log in information or not save it. I mistakenly clicked on save. … (read more)

On a secure web site, whenever I open the page a drop down menu appears asking me if I want to save the log in information or not save it. I mistakenly clicked on save. I don't want to automatically open the web site with a click of the mouse. I want to enter my account information and enter my password each time. I don't know how to reverse my mistake and have the requirement to log in each time. (Out of curiosity, just where is the password data saved?)

Additionally. how can I avoid having that nuisance window from popping open each time I want to log in? It is an extra step I don't need to make to keep answering no every time I access the site.

Asked by gacrane 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Beta App Tracking Protection

I have joined Beta "App Tracking Protection" on my Android Pixel 5 phone. The app seems to work but it disables without any action on my part soon after I enable the app… (read more)

I have joined Beta "App Tracking Protection" on my Android Pixel 5 phone. The app seems to work but it disables without any action on my part soon after I enable the app. How do I report?

Asked by jk25 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Add ons and Extensions

I signed up for Capitol One Shopping Online Tool coupon which is an extension integrated into Firefox. However, after downloading the extension, there is a credit card si… (read more)

I signed up for Capitol One Shopping Online Tool coupon which is an extension integrated into Firefox. However, after downloading the extension, there is a credit card size blank image with shadowed edges so you know it's there on my windows screen. It is there all the time on top of the Firefox browser. If I hover my mouse over it, I can't click on anything it covers. This blank image will not go away. How do I get rid of it?

Asked by Magnetarsis 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Netflix broken once I log on to Firefox Sync?

I have confirmed logging onto Firefox Sync does indeed break Netflix for me. I just was not so sure until now... Details: I've gone a couple weeks without syncing and h… (read more)

I have confirmed logging onto Firefox Sync does indeed break Netflix for me. I just was not so sure until now...

Details: I've gone a couple weeks without syncing and had no issues with any websites; watched lots of Netflix too.

After today's upgrade to FF97, I decided to risk it and log back onto Sync. Right away Netflix was broken in its tab, with "Pardon the Interruption. This title is not available to be watched instantly. Please try another title. -1044" and then "Error Code F7121 - 1331"

I have received this error code and more other similar ones from Netflix back a few weeks ago when I was actively troubleshooting this glitch. None of the fixes worked, and the ones that involved sifting through many dozens of about:config settings were avoided.

Thing is, back then, I made no changes I can surely recall, except upgrading to FF 96. OK, maybe some others...

And what's happening to my Netflix tab is not happening to any other tabs/sites, now or before; just Netflix.

I'm hoping someone here has seen this same thing happen and can shed some light on why my FF synced login breaks Netflix but when I'm not logged in, Netflix is ok.

Thanks;

Asked by Mark 2 years ago

Last reply by Mark 2 years ago

  • Archived

When sharing entire screen on google meet, firefox crashes

Anytime I screen share my entire screen, after a few seconds firefox crashes. I can share a window without issues. I am running: Firefox 97.0 (64-bit) with a few plugi… (read more)

Anytime I screen share my entire screen, after a few seconds firefox crashes. I can share a window without issues.

I am running: Firefox 97.0 (64-bit) with a few plugins: lastpass mailvelope fb container

I am on the latest Solus Budgie Linux.

Looking through the crash reports it looks like the issue is with memfd in the libxul.so. Has anyone figured out how to fix this?

Asked by nhnatiw 2 years ago

Last reply by jonzn4SUSE 2 years ago