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Firefox continually prevents sfgate.com from reloading. This is a legitimate site I subscribe to. How can I disable this Firefox action?

Firefox continually prevents sfgate.com from reloading. This is a legitimate site I subscribe to. How can I disable this Firefox action? … (read more)

Firefox continually prevents sfgate.com from reloading. This is a legitimate site I subscribe to. How can I disable this Firefox action?

Asked by tomd67 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

unable to open google news or local news station

Since yesterday I have been unable to open Google News. Nothing happens. In addition, today I am unable to open local news stations articles. The local station's home pag… (read more)

Since yesterday I have been unable to open Google News. Nothing happens. In addition, today I am unable to open local news stations articles. The local station's home page ups but news stories do not.

Asked by patjohndickinson 1 year ago

Last reply by FredMcD 1 year ago

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top sites 3 dots disappeared and there are no blank boxes to add a top site

Mac book air -----I was able in the past to add a new website to top sites in Firefox but they disappeared. In addition there are no blank boxes so I can add a website in… (read more)

Mac book air -----I was able in the past to add a new website to top sites in Firefox but they disappeared. In addition there are no blank boxes so I can add a website instead new boxes appear even if I dismiss them. Thank you

Asked by bgstock 1 year ago

Last reply by cor-el 1 year ago

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Disable the login prompt for Password

How do I disable the login prompt for Password? I was on the phone troubleshooting a site I was having problems logging into, and the login for Password kept popping up e… (read more)

How do I disable the login prompt for Password? I was on the phone troubleshooting a site I was having problems logging into, and the login for Password kept popping up every few seconds. Even after canceling it would pop up again after a few. I did not want to log into Password because the previous saved username/password would mess up the troubleshooting.

Asked by gregbrady2020 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Huge Firefox issue. I am significantly scared.

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link … (read more)

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link accounts. This is my credit card company. I removed Firefox from my Macbook and then re-downloaded Firefox and installed. Nothing has changed. My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history. You can imagine how nervous I am right now about doing anything on line. I sure hope that someone will help out here.

Asked by chefjeff 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Loss of and inability to access and restore bookmarks and history system

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will… (read more)

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will not be functional because one of Firefox's files is in use by another application. Some security software may cause this problem." When I tried to restore the old bookmarks, it there was a list from which I could select, but every choice resulted in an "unable to process the backup file" response. Upon restarting my computer and reinstalling Firefox, It now said "for quick access, place bookmarks here on the bookmarks toolbar." That said, it won't let me do so.

I've tried the other recommendations offered through support for restoring bookmarks (though, admittedly, many were outdated, referencing links circa 2016), and have had no luck so far. If the worst case scenario is that the old bookmarks can't be accessed, is there at least a way to reestablish the bookmark and history system and start anew?

Thanks in advance. (Attached below are examples of the error message.

Asked by r.sharpe3 1 year ago

Last reply by cor-el 1 year ago

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CUNY Office 365 Queens College

Through Queens College, I have an Office 365 account in which I used a week and a half ago to make power points and now the power points will not download so I can not su… (read more)

Through Queens College, I have an Office 365 account in which I used a week and a half ago to make power points and now the power points will not download so I can not submit work I already did for my classes. It says that the page is not secure and has access to personal things about me... like what is going on????? HELP PLEASE!!

-Sophia Kaufman

Asked by SOPHIA.KAUFMAN17 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Limit upload or download speed for developement test

Hello, I am working as front end developer in a company that have high traffic. in last weeks we want to work on our video upload experience. in this progress i saw that… (read more)

Hello,

I am working as front end developer in a company that have high traffic. in last weeks we want to work on our video upload experience. in this progress i saw that theres no option to limit upload speed or download speed in firefox itself or in developer console.

My question is how can i test my codes with firefox (I am showing messages like: Your connection is slow, OR Your upload couldnt finished because of your connnection speed)

an add-on a variable in about:config any solution works for me. I dont want to change browser to test this everytime

Asked by guvenaltuntas 1 year ago

Last reply by cor-el 1 year ago

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Browsing History Recovery

Hi, My hard drive crashed and I was able to recover the files. I need to recover my Firefox history file. I know it is stored in the profiles folder as places.sqlite. … (read more)

Hi,

My hard drive crashed and I was able to recover the files. I need to recover my Firefox history file. I know it is stored in the profiles folder as places.sqlite. What I need to do is open the file so I can see the history and recover the needed data.

I'm working from a data recovery disk (the source computer is still down). Is there a way to open the file and see it in Firefox? Or, is there a way to export the data into a format that can be read by Excel?

Thanks very much for your help!

Adam

Asked by adam.moos 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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email pdf will not open

When i go to open up a pdf in a email it no longer opens up. it used to open but now I have to download it to open up and would like to not have to do this all the time … (read more)

When i go to open up a pdf in a email it no longer opens up. it used to open but now I have to download it to open up and would like to not have to do this all the time

Asked by snptrucking 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

FF 92.0 MacOS - Developer Tools - Network/Disable Cache does not reload the page.

There are similar questions - https://support.mozilla.org/en-US/questions/1302582 - with no answers that get archived. Why would they be archived if there are no answers?… (read more)

There are similar questions - https://support.mozilla.org/en-US/questions/1302582 - with no answers that get archived. Why would they be archived if there are no answers? Will this just be another one?

I'm loading a local file, not via a web server. In Developer Tools / Network tab I have Disable Cache checked. When I change the file, FF does not load the new content - on Cmd-R, reload button, reload from the Network tab. Browsers used to have a handy keyboard shortcut to force a full page reload, but now that is gone. I even tried clearing all storage for the page.

It is very tedious to close the tab, open a new tab, open Developer Tools, and enter the local file URL once again for every change! Why can't there be a simple way to force this? I even tried about:config browser.cache.check_doc_frequency set to 1. Why do none of these approaches work any longer?

Asked by Kevin Buchs 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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  • Archived

Netflix no longer supported [SOLVED]

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" w… (read more)

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

Asked by teagankelk 2 years ago

Answered by Paul 2 years ago

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whats up with my firefox

everyday when i get on my mac, Firefox acts as if I just installed it. I have to do the import of favorites and such.....sometimes it happens more then once on the same … (read more)

everyday when i get on my mac, Firefox acts as if I just installed it. I have to do the import of favorites and such.....sometimes it happens more then once on the same day, like if if it sets for a few hours it closes out. when I open it back up its like a new install.... Any ideas

Asked by jrbaxter 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Synchronization on other Firefox with "Key Sync"

Hello to all, I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years. I had… (read more)

Hello to all,

I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years.

I had a 2011 mac (personal) on which I had a bunch of bookmarks and passwords saved since 2011. I had Sync enabled back then and have a Firefox Sync key (8 series of 4 numbers/letters). On another Mac (for work), much more recent, I also use Mozilla and I created an account (with my email address, the same one I probably used in 2011) as soon as I installed Mozilla.

I have the impression that in the meantime the way "Sync" works has changed (before with a key, now with a login/password).

My problem is the following : my personal Mac broke (impossible to turn it back on) and I would like to be able to recover my bookmarks by posting them on the new Mac (pro), but... I can't find anywhere where I could enter my Firefox Sync key. I can "log out of my account" or "connect another device" but nothing else. When I log out of my account, I can log back in but only an account with an email (the only thing it asks me is an email).

Would you have an idea how I can get my bookmarks back? I had a hundred of them, very well organized, for professional purposes and I really need them. How can I keep my account (with my email) and add my bookmarks saved on my Key Sync ? (if needed, I can migrate all my actual account (profesional) on Google Chrome and start again on Firefox with my Key Sync but, I can't find how..)

Thank you very much for your help and advice

Asked by estelleportassau 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

certain sites

An error occurred during a connection to www.airguns.net. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERL… (read more)

An error occurred during a connection to www.airguns.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP what in the hell do i do?????????

Asked by rayvega21 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Connection freeze on one website

Hello Can you check why Firefox 92.01 (64bit) running under macOS Big Sur 11.6 is unable to make me watch online movies/series on https://www.tv5mondeplus.com/ Olders… (read more)

Hello Can you check why Firefox 92.01 (64bit) running under macOS Big Sur 11.6 is unable to make me watch online movies/series on

https://www.tv5mondeplus.com/

Olders versions was not able to work properly either on this website. Firefox open it and let me visit the site normally but as soon as I click on a program to look at, looks like the screen and connection freeze... Little Snitch Traffic monitor indicates that there is no more data exchange but connection still active.

Asked by cldjr 1 year ago

Last reply by FredMcD 1 year ago