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  • Archived

PC desktop has updated but now cannot access Mozilla Firefox.

Firefox.exe - Bad Image Error message: C:\Program Files\Mozilla Firefox\xul.dll is either not designed to run on Windows or it contains an error. Try installing the progr… (read more)

Firefox.exe - Bad Image Error message: C:\Program Files\Mozilla Firefox\xul.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact ...... Error status 0xc00000020

Please help. I have no idea what to do! Do I delete Firefox and download it again?

Kind regards

Asked by SandieG23 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

Mouse sticking

Since the last update, my mouse is sticking for a second, from time to time. Whatever you did in that last update, I'm unable to use firefox. I have had to switch to goog… (read more)

Since the last update, my mouse is sticking for a second, from time to time. Whatever you did in that last update, I'm unable to use firefox. I have had to switch to google chrome until you fix whatever it is you broke.

Asked by mewarmonger 2 years ago

Last reply by AzZA 2 years ago

  • Solved
  • Archived

Specific sites crash FF but not in Incognito mode

When I run the Divi Builder on the agencia221b.com site, it crashes firefox. The testes I've made so far: If i run divi builder from other sites in the same hosting, it … (read more)

When I run the Divi Builder on the agencia221b.com site, it crashes firefox.

The testes I've made so far: If i run divi builder from other sites in the same hosting, it crashes firefox. If i run divi builder from those sites in incognito mode, everything runs normally. If i run divi builder from those sites in firefox troubleshooting mode, it crashes firefox. If i run divi builder from those sites with all extensions disabled, it crashes firefox. If i run divi builder from other sites in other hosting, all runs normally. If i run divi builder from those sites in chrome, in or out of incognito mode, everything runs normally.

This problem started some weeks ago with one site, after instaling a wordpress plugin. Now, other sites in the same hosting begin to have the same problem.

It only happens with firefox, always. It doenst happens with other browsers, never.

Please, can someone help?

Asked by Raphael Golin 2 years ago

Answered by cor-el 2 years ago

  • Archived

Navigation bar

When I go to my site www.unitedcomputerconsultants.com the navigation menu loads, but the text links do not appear for 60 seconds. Although they seem to be OK in Windows … (read more)

When I go to my site www.unitedcomputerconsultants.com the navigation menu loads, but the text links do not appear for 60 seconds. Although they seem to be OK in Windows machines. I am using an Apple Mac Pro Can you please help

Asked by unitedcomputers100 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Latest update breaks some password fields

After the latest update, trying to log into some sites, eg, https://web.emporiaenergy.com/#/login, the password field drops characters, takes 2 or 3 keystrokes to get a c… (read more)

After the latest update, trying to log into some sites, eg, https://web.emporiaenergy.com/#/login, the password field drops characters, takes 2 or 3 keystrokes to get a char to enter. Autofill fails miserably. What changed? This is unusable. BTW, tried with Chrome, no problem at all.

Asked by firefox2314 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Cleared cache and cookies, now have loading issues.

Several login pages don't load correctly, completely or at all since the last update. Binance homepage doesn't load the login menu (see attachment), direct url page just … (read more)

Several login pages don't load correctly, completely or at all since the last update. Binance homepage doesn't load the login menu (see attachment), direct url page just shows white screen. I also had some issues with logins on my health insurance site, downloading pdf's, everything just being incredibly slow, pages getting stuck, no loading icons. I cleared my cache and cookies, and it seems the problems got worse. I'm running a VPN, turning it off didn't fix these problems. Everything works fine in Brave. I tried troubleshooting mode, but once that was started up I didn't know what to do.

Asked by mithhuanion 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Stop redirect warning and just automatically redirect.

I've been lead to believe in previous editions of firefox you could turn off the redirect message and instead just allow firefox to redirect. However now (as of 112.0.1)… (read more)

I've been lead to believe in previous editions of firefox you could turn off the redirect message and instead just allow firefox to redirect.

However now (as of 112.0.1) i can't find any way to do this. I repeatedly get redirect message and i would prefer the browser just do the redirect instead of having my click a link. I know exactly where the redirect is coming from and i have no problem with it and i don't need it to have a warning.

Asked by Neopopulas 2 years ago

Answered by Neopopulas 2 years ago

  • Archived

steam videos open on firefox but wont load.

I know you cant help with part of it. When i launch a video i have bought on steam it now opens it on my default browser which is firefox, but it tells me its not up to d… (read more)

I know you cant help with part of it. When i launch a video i have bought on steam it now opens it on my default browser which is firefox, but it tells me its not up to date so i cant watch anything. at this point its forcing me to go back to chrome since it works.

Asked by Czarls 2 years ago

Last reply by techguy150 2 years ago

  • Archived

distructive notification on website

Wh.en I opene my bank account website, I get the following message: "This page is slowing down Firefox. To speed up your browser, stop this page." It is followed by a box… (read more)

Wh.en I opene my bank account website, I get the following message: "This page is slowing down Firefox. To speed up your browser, stop this page." It is followed by a box with the word "Stop" in it. if I click on that, the page freezes. Can someone tell me why this is happening and what I have to do to fix it?

Jim B.

Asked by jimbir 2 years ago

Last reply by jimbir 1 year ago

  • Solved
  • Archived

"NetworkError when attempting to fetch resource." on many websites

in the last day firefox has all but stopped working on most websites. i can go to them and they start to load, but then they eventually break halfway through and either e… (read more)

in the last day firefox has all but stopped working on most websites. i can go to them and they start to load, but then they eventually break halfway through and either end up loading forever or produce an error. if i look at the console i see "Source map error: Error: NetworkError when attempting to fetch resource." this happens on twitter.com and raidbots.com to name two off the top of my head.

i did a complete refresh and even completely uninstalled and reinstalled the browser - it started working for a bit and then broke again. i have no plugins or extensions enabled currently (i have dashlane but this happens with it enabled or disabled). it's making the browser unusable. ive scanned my computer for malware and cant find anything either. i don't have this problem in any other browsers so not sure what else to try.

Asked by fnnmyr 2 years ago

Answered by cor-el 2 years ago

  • Archived

High CPU Usage after logged into SYNC, even with just ONE TAB open.

Hey people! Stuck with an issue. Need your help. Tried all the documented troubleshoot options - like refreshing, disabling hardware acceleration, Recommended Performanc… (read more)

Hey people!

Stuck with an issue. Need your help. Tried all the documented troubleshoot options - like refreshing, disabling hardware acceleration, Recommended Performance, troubleshoot mode, etc.

New installation. Worked fine. Logged into Firefox Account for Sync. Since then, High CPU usage even with no tabs open. No clue why.

This is the profiler report: https://share.firefox.dev/3Khzq1C

Still stuck on 35%-50%-60% CPU usage with just one tab. And just a new blank tab!

The profiler report, if can be decoded in laymen terms, as to what activity is causing so much CPU usage, will be of immense help.

Asked by sharwanr 2 years ago

Last reply by HfR 1 year ago

  • Archived

Toomany websites breaking

I have been using Firefox for about a decade. Lately, most of the websites I use have not been working properly (from utilies and providers to my own website admin page) … (read more)

I have been using Firefox for about a decade. Lately, most of the websites I use have not been working properly (from utilies and providers to my own website admin page) Some adresses won't even start to load when enetered into the bar.

I have a lot of bookmarks and bookmarks folders, yes. But I hope this is not the issue, as I need them for work.

I am using Mullvad vpn. (found Mozilla's VPN pretty much useless : it tells you right away you're connected, even when it is not actually using proper tunnels yet, especially on IOS. and when locating the VPN in France, France's news websites would refuse to play videos, stating that I am in the US...)

I use Evernote a lot, but over the last few days it's clipper stopped working as well (when clicking the email link to verify my Evernote account, the link opening in Firefox never opens a page..)

I have to use Safari for half of my work online now, which means I will switch everything to Safari next week if I cant find a solution to make Firefox work.

I already erased and re-downloaded Firefox quite a few times. Changing, then resetting all preferences and security settings. To no avail.

Thank you for your help ! Loic

Asked by loicdoud 1 year ago

Last reply by cor-el 1 year ago

  • Archived

What's causing this crash?

Is there something to Windows 10 and its DOWNLOADS folder that could cause memory issues? Firefox will only let me download so much to the downloads folder before it fre… (read more)

Is there something to Windows 10 and its DOWNLOADS folder that could cause memory issues? Firefox will only let me download so much to the downloads folder before it freezes up while trying to start a download. I then have to force shut down Firefox and move all the downloads to a folder to be able to start downloading again. Would it help if i picked a different folder to download stuff to? Why does this happen?

Asked by markfleener 1 year ago

Last reply by Paul 1 year ago

  • Archived

NordPass not functioning propery on newest FF version

With the latest version 112.0.2 NordPass stopped functioning properly. Will not autofill. This happens on all 3 of my computers 2 are windows 10 and a win 7). Other brows… (read more)

With the latest version 112.0.2 NordPass stopped functioning properly. Will not autofill. This happens on all 3 of my computers 2 are windows 10 and a win 7). Other browsers (Edge. Brave etc) work fine. I have cloned backup of system disks. I booted from a backup drive, which has previous version of the browser. and NordPass works fine. I tried several troubleshooting steps: turned off all other extensions - complete uninstall of NordPass and did an install - lowered security protection - used CCleaner & Privazer to clean system after each step. Any help would be greatly appreciated. Firefox is is my default browser.

Asked by dlawren2 1 year ago

Last reply by cor-el 1 year ago